Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Voordelen: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Nadelen: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Voordelen: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Voordelen: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Nadelen: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Nadelen: "Peu de nouveaux films"
Voordelen: "Polite crew, food was pretty good."
Nadelen: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Voordelen: "Faultless as per usual QA flights"
Voordelen: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nadelen: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Voordelen: "All good thank you + food and crew and entertainment"
Nadelen: "All good thanks"
Nadelen: "Movies are always the same"
Voordelen: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Nadelen: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Voordelen: "Good service!! Good food!! Great staff!!"
Voordelen: "quick eficient"
Nadelen: "long flight"
Nadelen: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Voordelen: "Good leg room. Food was best airline food I've ever had....... By far"
Nadelen: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Voordelen: "Good service, clean aircraft, friendly crew"
Nadelen: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Voordelen: "I took advantage of the upgrade offer, and it was well worth it."
Nadelen: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Nadelen: "going with RJ in the first leg"
Nadelen: "- Leg Space is challenge"
Voordelen: "Foods, crew are accomodating and all sevice facility are very good"
Nadelen: "Just update the movies regularly"
Nadelen: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Voordelen: "Overall services"
Nadelen: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Good service but need to improve food quality and quantity."
Voordelen: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Voordelen: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Nadelen: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Voordelen: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Nadelen: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
Voordelen: "On general quite good"
Nadelen: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Voordelen: "Food, seat OK, crew excellent"
Nadelen: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Voordelen: "Everything except food"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "More veriaty on music would be good"
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Crew amazing, seats were comfortable."
Voordelen: "I had a nice exit row seat and the plane had a good selection of entertainment."
Nadelen: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."
Voordelen: "Crew was below average,seats was horrible"
Nadelen: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Nadelen: "See comments above"
Nadelen: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."
Voordelen: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Nadelen: "Limited meal options for someone with food allergies."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Need More premier economy seats"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Only two thing. The bathrooms and the intertainment"
Nadelen: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"
Voordelen: "I love the food and service, thank you Turkish airlines, you are the best in the world"
Voordelen: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Nadelen: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Quick assistance when connection flight messed"
Nadelen: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Voordelen: "The service was excellent and the staff was so professional and nice"
Voordelen: "Dessert, food, entertainment."
Nadelen: "Seats were not too comfortable."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Polite crew, comfortable enough"
Nadelen: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Nadelen: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Service was excellent Food was delicious..."
Nadelen: "Everything was perfect..."
Voordelen: "nothing really special"
Nadelen: "Food is very Poor Seats are cramped and uncomfortable"
The service is a bit impersonal. That doesn’t bother me but may bother some. Not rude, just a real “we don’t care that you’re here”
Flight delayed about 45 minutes. Notifications within SSH airport were virtually nonexistent. Had to recognize on our own that our gate was flipped with the next one over. No visible signage changes, no announcements (that we could hear), and both planes boarded simultaneously. Confusing, but we figured it out. Otherwise all was fine.
They didn’t notify anyone that the CDC had changed it’s entry requirements and cost me my flight. I will never fly with them again.
Voordelen: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Nadelen: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."
Voordelen: "Boarding process was very smooth. Chairs were comfortable"
Nadelen: "Entertainment options in business class were more limited than those of American carriers. Also, food was just okay."
Nadelen: "The plane was old and so small, it wasn’t comfortable at all"
Voordelen: "On time"
Nadelen: "Send notifications"
Nadelen: "Boarding it was not good"
Voordelen: "Good crew. New plane."
Nadelen: "Leg space was tiny. Uncomfortable seat."
Nadelen: "75’ delay with no info One toilet out of order No safety checks by crew"
Voordelen: "The plane dream liner"
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Voordelen: "On-time arrival, direct flight"
Nadelen: "Poor in-flight service. They said they would give out a snack before landing but never did. If you want a drink other than at meals, you have to go get it yourself."
Voordelen: "The best trip in everything"
Voordelen: "Our flight got delayed for 3 hours and they where ri rude to us"
Voordelen: "In flight entertainment and lunch served. Special accommodations made for our child."
Nadelen: "Nothing...a wonderful experience!"
Nadelen: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Nadelen: "THE FOOD WAS REALLY BAD , AND THE AC WAS EXTREMELY COLD"
Voordelen: "Short flight, very efficient. No extra fees for baggage."
Nadelen: "Cabin staff could have been a little more friendly."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Nadelen: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Voordelen: "The food was really great, and the crew was so helpful"
Nadelen: "If flying on time its always late even more than one hour"
Nadelen: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Nadelen: "3 hours delay !"
Nadelen: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Voordelen: "Short flight"
Nadelen: "Quick orocedure"
Voordelen: "The food"
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Nadelen: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Nadelen: "45 minutes to get my bag!"
Voordelen: "Almost perfect"
Nadelen: "They didn't give me a travel kit."
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Voordelen: "Excellent experience overall, I would definitely fly again with Egypt Air."
Nadelen: "Only small thing was, I have seen better as far as in flight entertainment. The touchscreen was not responsive and selection not great. I brought my own on a tablet so it wasn't a big deal for me."
Voordelen: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Nadelen: "More garbage pickup needed- computer screens were dirty from previous flight use"
Voordelen: "Great crew, members always welling to help"
Voordelen: "Service in the plan excellent & good entertainment"
Nadelen: "Service in the ground so pad from custom & the economy class bag come before the business class & all bags almost with business class from kuwait to cairo"
Voordelen: "The crew and ground service is excellent."
Nadelen: "Bad seats, poor selection of drinks, mediocre food."
Voordelen: "Crew was lovely"
Nadelen: "All was fine"
Voordelen: "Crew were nice, food was good, overall pleasant experience"
Nadelen: "Boarding was slightly late and so flight was a bit late."
Voordelen: "Service was great"
Voordelen: "The crew was gentle and courteous."
Nadelen: "I choose to see only positive things."
Voordelen: "Everything was fantastic"
Nadelen: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
Nadelen: "Old entertainment system, otherwise, everything else was fine"
Overall experience except baggage collection in Chicago was good. In Chicago, baggages from many flights routed to single domestic carousel that had caused lots of mess and many had to wait for more than 90 minutes to collect the baggage as Etihad baggages were released in pockets due to priorities given to other domestic flights baggage
The flight attendants were very friendly and hospitable
Voordelen: "I fly all over the world and this was the best flight I have had for a very long time - courteous, friendly comfortable"
Nadelen: "Nothing really"
Voordelen: "Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines."
Nadelen: "Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback."
Voordelen: "It’s OK"
Nadelen: "Need improvements"
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Nadelen: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "They were strict about people changing seats to exit rows without prior permission"
Nadelen: "Food, cleanliness, boarding, timeliness, both etihad flights were late."
Voordelen: "The flight took off and landed on schedule"
Nadelen: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Nadelen: "Everything was bullshit!"
Nadelen: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Voordelen: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Nadelen: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "Leaving the aircraft."
Nadelen: "As far as I'm concerned, this is the worst airline I've ever flown. We got stuck with $350 in baggage fees, because a clause stating that we were not allowed a check-in bag was buried in the fine print for our ticket purchase. The website was not working prior to our return flight, and if it had worked, we would have been able to get at least a discount on this outrageous fee. But , despite this, (we took a screenshot) the counter staff in Abu Dhabi would not give us the discount. A baggage fee for $350 dollars for one bag? There is word for this. Thievery."
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "Everything was fine, but"
Nadelen: "Frigid temps on board The snacks were sad"
Voordelen: "Staff was great...Food was good...Upgraded to first class !!!!!"
Voordelen: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
Nadelen: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."
Nadelen: "Terrible service, lost all my luggage with no recall on where"
Voordelen: "You can’t beat the quality of service, seating, and other amenities you arrive fresh even after a 14 hour flight"
Nadelen: "The variety of movies is not that great needs to be improved some series have only one episode which defeats the purpose. While others have more so you cannot watch anything really with series."
Voordelen: "The flight and the food was good"
Voordelen: "Ample storage available in window seat. Window seat for solo business traveler is nice; private."
Nadelen: "Boarding very inefficient- rushed out of Premium Lounge to go to the pre-screening for return to US - finished and at the gate sent back to a nearby lounge with just enough time to sit down for a few minutes."
Voordelen: "Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again."
Nadelen: "Food was nothing special."
Nadelen: "I had one piece of checkin baggage. surprise surprise it was misplaced and finally delivered to my house, 10 hours after my arrival to the destination"
Nadelen: "Chai ☕️ should be good"
Voordelen: "Stunning level of service. It feels like what U.S. Airlines were like when you traveled in the 1950's-60's. They pamper you and really seem to care about your flight experience. Food was excellent. I will try my best to only fly this airline from now on for overseas flights."
Nadelen: "Not much to say about what I didn't like. My only negative experience was waiting almost an hour for baggage upon return in Toronto. I almost missed my shuttle back to home . Entire luggage experience was very disorganized and pathetic, I blame that on AerLingus, which is owned by Etihad."
Voordelen: "Not like trans Atlantic flights"
Nadelen: "Some crew were mean"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "not a choice of Indian movies;"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "Etihad food used to be very good. Say no more. Now their menu is just like any other airline."
Voordelen: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Nadelen: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."
Voordelen: "Everything was good."
Nadelen: "Flight got delayed without notice"
Voordelen: "Comfortable flight with smooth transit."
Voordelen: "Super short, but crowded flight."
Voordelen: "Everything was lovely."
Voordelen: "Lacking in Hosiptality"
Nadelen: "Lacking in Hosiptality"
Nadelen: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."
Nice I am travelling again after 6 months
Toujours très compliqué de récupérer ses cartes d'embarquement à l'aéroport et impossible de les prendre en ligne ... Vol très correct, équipage très sympa.
Encore un vol en retard. Cela devient une habitude BA.
Aha! This was the segment for which I had little legroom. Cramped.
2 hours delay without explaining as why
Voordelen: "Friendly staff"
Nadelen: "Fly on time"
Nadelen: "Very cramped business set with no place for storage. Comfort is good though"
Voordelen: "Friendly staff"
Nadelen: "Food, chicken option was horrible"
Voordelen: "Siege correct sans plus, et non inclinable"
Nadelen: "Le procédé d’embarquement"
Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"
Nadelen: "Gros retard. Mauvaise communication."
Voordelen: "service de l'equipage"
Nadelen: "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"
Voordelen: "Crew and airline was fine"
Nadelen: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "Le personnel était très professionnel. Cie au top."
Voordelen: "Comfortable new plane, friendly staff."
Nadelen: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."
Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."
Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"
Voordelen: "la ponctualité, l'accueil"
Nadelen: "pas de boisson ou nourriture offerte"
Voordelen: "Personnel de bord sympathique"
Nadelen: "L’organisation De l’embarquement"
Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"
Voordelen: "Propreté et état général de l'avion"
Nadelen: "Des hôtesses plus souriantes"
Nadelen: "Group boarding was chaotic"
Nadelen: "ne pas etre entre deux inconnus"
Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"
Nadelen: "not ONE single smile !!!!"
Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."
Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"
Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."
Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."
Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."
Voordelen: "Bon équipage,pas de problème lors du voyage"
Nadelen: "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."
Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."
Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"
Nadelen: "Entertainment totally outdated ! Unresponsive screen"
Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"
Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"
Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"
Voordelen: "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Nadelen: "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."
Voordelen: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Nadelen: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."
Voordelen: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."
Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"
Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"
Nadelen: "BA/KAYAK lost my seat booking details, so I had to pay again. Plane was 3 hours late leaving."
Nadelen: "Everything was great but they did not recognized the fact that I was vegetarian and by the time they passed by to ask what I wanted for food, they only had Curry Chicken as an option. They tried to be helpful but unfortunately I was not able to eat much in an eight hour flight."
Voordelen: "Le personnel très avenant et souriant."