Voordelen: "Amazing crew, seats were super confortable. Overall top experience !"
Voordelen: "The crew was very good. Seat was comfortable."
Nadelen: "Running water in the bathroom."
Voordelen: "Crew was amazing"
Voordelen: "The crew was v good"
Nadelen: "The seats and boarding staff"
Voordelen: "Amazing service. Incredible comfort."
Voordelen: "All great experience!!!"
Voordelen: "Seat comfortable"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Nadelen: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Voordelen: "Crew was amazing"
Voordelen: "Attentive and efficient"
Voordelen: "Crew is good. Flight got delayed"
Nadelen: "Food is good."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Excellent service !!!"
Voordelen: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Voordelen: "Everything was GREAT!"
Voordelen: "Seat was very comfortable and the flight was on time."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Nadelen: "The flight is too long"
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Nadelen: "Many of the entertainment systems were broken."
Nadelen: "Food and seat comfort could be better"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "The airline was helpful even though the flight was delayed"
Nadelen: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Nadelen: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Too tired after almost 24 hours traveling. No complaints."
Voordelen: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Nadelen: "not so much."
Voordelen: "Nice airplane, great crew."
Nadelen: "Beef stroganoff was terrible"
Voordelen: "Boarding was smooth; Plane was clean; Flight departed on time;"
Nadelen: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Nadelen: "Peu de nouveaux films"
Nadelen: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Nadelen: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Voordelen: "Excellent service. Excellent quality of food."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Certains des repas laissaient à désirer.
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Not applicable."
Nadelen: "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"
Voordelen: "Better seats clean bathroom"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."
Nadelen: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "Great crew, good entertainment, nice planes."
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "The food was excellent!"
Nadelen: "The website had lots of glitches and made it difficult to check-in."
Voordelen: "Vegetarian option was tastier than other flights!"
Nadelen: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Plane clean, newish. Went up, took us there, landed."
Nadelen: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "The food was excellent"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "The seats have ex space"
Nadelen: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
Nadelen: "Reaction of crew to passengers call needed improvement."
Voordelen: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Nadelen: "Just about everything"
Voordelen: "Free upgrades are great, unfortunately rare."
Le voyage à été annulé la veille, cause de stress, puis remis à 17h à la place de 10h. J'imagine que ça leur évite de payer pour l'annulation
Bad service from the outside office that I couldn’t reach to resolve the schedule issue. They never reply email or calls for days. But they finally resolve at the day we fly home inside the airport.
Business class seats are subpar
Late departure, the plane was filthy since people were dropping lots of trash in the aisle. The bathrooms were almost unusable because people peed on the walls and floor, and left soaked bathroom paper on the floor and toilet. Most people ignored the crew and didn't wear masks, including people who were coughing.
Terrible! They refused to let me board because of new travel restrictions, then tried to charge me an additional 3,000 eu to rebook.
Voordelen: "Seat had power supply. Also had own screen"
Nadelen: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."
Voordelen: "Actually everything"
Voordelen: "We left on time, flight was smooth!"
Nadelen: "No problems, everything was fine."
Voordelen: "Connection time"
Nadelen: "Aircraft comfort"
Voordelen: "Professional service and on time arrival"
Nadelen: "Cleanliness of seats, they are a bit dated"
Voordelen: "Service was great"
Voordelen: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Nadelen: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."
Voordelen: "I got an exit seat and it was comfortable and spacious. The crew was really nice"
Nadelen: "Food choices. Only two options for lunch unless pre-ordered"
Nadelen: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Voordelen: "All was average"
Voordelen: "Nice planes. On time. Very friendly crew."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Voordelen: "Need to upgrade seat and movies"
Nadelen: "Meals and toiletries"
Voordelen: "The crew was amazing and accommodating."
Voordelen: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Nadelen: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Voordelen: "crew was good and seats was just OK"
Nadelen: "more leg room"
Voordelen: "On time. Hot food."
Nadelen: "No water bottles available. Food bland."
Voordelen: "Good on flight entertainment."
Nadelen: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Nadelen: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."
Voordelen: "Fully flat seats, friendly crew, good food. Excellent price"
Nadelen: "Dated slightly worn seats"
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "Crew very nice and helpful , boarding also"
Nadelen: "No entertainment in aircraft or mobile chargers"
Nadelen: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Voordelen: "They were on time Greeting was nice Food OK (breakfast)"
Nadelen: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"
Voordelen: "Flight was on time and I appreciate that."
Voordelen: "This flight was on time and the in-flight service was really nice. I really appreciate it when Egypt Air flights are on time. Thank you."
Voordelen: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Voordelen: "Cheap flight. Boarding was quick and thats about the only thing good."
Nadelen: "No Wifi, no alcohol, and food was terrible."
Voordelen: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Nadelen: "The movie selection didn't have many classic movies."
Voordelen: "People. Food"
Voordelen: "Personnel was great. Delicious and frequent food and drinks."
Nadelen: "I asked for wheelchair service but I never received it."
Voordelen: "Comfortable plane, nice crew, movies."
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Voordelen: "Very friendly efficient crew"
Voordelen: "The pilot is very professional . The crew is well trained"
Nadelen: "Beijing airport delayed the flight 75 minutes !! Too much aitting in the plane"
Nadelen: "Everyone was courteous. And considerate. Like me!"
Voordelen: "The crew whas nice but smill od airplane whas very bad"
Nadelen: "Upgrade the airplanes"
Voordelen: "Staff was attentive and welcoming"
Everything was good except the cold inside the flight . Cabin crews were very polite and helpful
Can fly Airbus A380 from AUH to Chicago instead of Airbus A350. Emirates fly bigger flights from Chennai to Dubai and Dubai to Chicago will choose Emirates next time
I guess because it was a short distance we get into small unit but the seats were very uncomfortable, but an overall experience I will say that with make it some improvement to the seats and give them a little more of space it will make a difference
I had to change my schedule due to my dad's health situation. Etihad is not able to arrange the schedule that I need.
Nadelen: "Average for business class. Didn't get value"
Voordelen: "Luxury and spacious toilets"
Nadelen: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
Nadelen: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Thank you for the upgrade, I felt like a queen"
Voordelen: "Punctuality of Eithad Airways,cooperative staff and smooth process"
Nadelen: "Checking of irrelevant documents"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."
Voordelen: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
Nadelen: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."
Voordelen: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."
Nadelen: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Nadelen: "The restrooms were not clean and stinky."
Voordelen: "timeliness, in-flight entertainment, food"
Voordelen: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"
Nadelen: "At most times crew on the aircraft were busy talking amongst themselves than helping out passengers on the flight."
Nadelen: "My son was sleeping during the meal service, so the crew said that they will put his meal aside. After he woke up we went to the crew and was asking some food then they said that we don't have any option except some bread. The bread is very cold and the food was not at all good. After 3 hours my son was hungry and I went ahead to the crew and was asking some food. But the crews answer was we cannot provide food since we have only some boxes and if we give it to you then we may not have sufficient food left for everyone else. I asked them when is the next meal. They said in few minutes but it took one hour and that meal was also just bread. What kind of airline doesn't provide food for kids when they are hungry. I am very disappointed and I would not recommend Etihad airlines for anyone traveling with children as they won't provide you food when your kid is hungry. Our seat lights were not working and when you press assistance button the crew came after 15minutes."
Nadelen: "Again very. Very badly treated by etihad people"
Voordelen: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
Nadelen: "The second flight took off quite a bit late but we did make up some of the time"
Voordelen: "Kind personnedl"
Nadelen: "Luggage was not transferred on time, and it took over 3 days to locate them."
Nadelen: "Food no drinks only soft drinks were served"
Voordelen: "Nice staff at luggage check-in and the flight. Good experience for first time international flier."
Nadelen: "Layover was a little long."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "I didn't like anything"
Nadelen: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Nadelen: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Voordelen: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Voordelen: "All seats had power outlets"
Nadelen: "Plane was older than expected. Food/service was nothing exceptional."
Voordelen: "The crew was very friendly, greeted us with a smile, and were there to help when needed."
Nadelen: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."
Voordelen: "Service is excellent But movie collection is very small Usually 5 regional Indian movies should be there. But only 1 or 2 regional movies r there No spicy snacks There are only bland snacks"
Voordelen: "Etihad offers good and courteous service, which most American carriers have f"
Voordelen: "poor seating, too close to each other and seats too narrow for long hours of sitting in an international flight Overall, the Crew had good attitude but appears overworked and very minimum service - no attention given to making the long flight pleasant (just bare basics, I was surprised) Food & beverage service and frequency inadequate."
Nadelen: "It appeared, not enough thoughts given for little details of comforts to make these long flights comfortable / pleasant enough that people want to return. Announcements often illegible and too soft to hear"
Voordelen: "Friendly staff"
Nadelen: "Very bad odor, throughout the flight, very limited Choice of entertainment esp new English movies , outdated movies, so so food and drink options, choice of wines sucks"
Nadelen: "The boarding took forever. The lady issuing the boarding pass was new and took more than 40 mins to allocate us an upgraded exit row seat. I always felt the Abu Dhabi to NY flight has better service than Bengaluru to Abu Dhabi."
Faire un effort pour offrir un bon repas pour les passagers
Les vols de nuit sont pour moi une tare. La nuit je veux dormir dans un lit.
Service à bord très aléatoire Un steward était pro et attentionné et l’autre n’était pas là pour travailler
L escale a été catastrophique !!! Plus de 2:30 de retard j exige un remboursement… aucunes infos
The checking was great, but after that forget about it. The boarding, they took us in shuttles without AC and it was very crowded. The light was bed, the crew very unorganized and the plane wasn’t clean.
The aircraft was old and they need to fix their entertainment system. The announcers were barely audible.Good food, warm crew. Overall, it was okay
on vérifie 4fois le pasport de mon conjoint. une fois à Marrakech ils s'aperçoivent que son pasport est périmé. nous on obliger de payer un billet retour. pris en otage là-bas la pire journée de ma vie
The crew handleding the families with small children.
Le vol est arrivé à l’heure. Tout s’est bien passé.
Tous les vols sont arrivés à l’heure.
Tapis de bagage bloqué et longue attente avant l’arrivé des bagages
TOO MANY LINES AND CHECK UPS TO GO THROUGHM. 3 HOURS FROM SCANNING THE LLUGAGE UNTIL REACHING GATES 6 CONTROLS. SWENT DIRECTLY TO BOARD THE FLIGHT. ASKED TO BE SEATED TOGETHER WITH MY WIFE AND 3 KIDS AND EACH GOT SEND AWAY FROM EACH OTHER. CREW DIDNT WANT TO HELP.
Nadelen: "Retard de deux heures du début de vol"
Voordelen: "The crew was great! Kind, helpful and very efficient. Smooth landing by the pilots. Good communication also."
Nadelen: "Boarding was very rough and disorganized. My seat was broken . Had to sit in an unhinged recline the entire flight because all seats were taken. Old plane. Two over head bin doors kept opening during turbulence. Would have been nice to be able to purchase better meal options."
Voordelen: "Le repas"
Nadelen: "La propriété de l avion"
Voordelen: "Very comfortable & spacious seats. We were provided with blanket, pillow, mask, socks. Nice food and tea service."
Nadelen: "No personal tv."
Nadelen: "Sans avis"
Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"
Voordelen: "Personnel à bord sympa"
Nadelen: "They let people smoke on the plane and didn't do anything about it which was bizarre."
Voordelen: "Crew was great"
Nadelen: "They could have not been 2.5 hours late leaving my origin city and causing me to miss both of my connecting flights"
Voordelen: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
Nadelen: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."
Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"
Voordelen: "Nothing. I fly long haul international flights like this at least twice a year and this was the worst experience I've had in 10 years."
Nadelen: "Crew was rude, plane was uncomfortable, food was terrible, they canceled and rescheduled our flights for different days AND lost our luggage. Horrible."
Nadelen: "Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care"
Nadelen: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Nadelen: "Que je puisse pas perdre mon passeport"
Nadelen: "Que perde pas mon passeport"
Nadelen: "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"
Voordelen: "Gate agents and Flight Crew were friendly"
Nadelen: "Everything else"
Voordelen: "Grand espace pour les jambes"
Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."
Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."
Nadelen: "Delayed flight"
Nadelen: "Le repas et le vol a l’heur"
Nadelen: "Retard, service, l'écran qui ne fonctionne pas"
Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"
Voordelen: "I liked the Dreamliner aircraft over Atlantic."
Nadelen: "The Boeing 737-800 over Europe was okay but it over crowded. From Casablanca to Amsterdam flight, The crew did not let me carry my hand luggage inside the aircraft whereas, there were other Moroccans who they did not stop with bigger hand luggage which should be inside the plane. The weird Arabic music during on board and off boarding has to stop- so annoying and ear piercing. Entertainment has to be improved significantly- ask their entertainment content provider to do a better job on the music, movies and other things. They discriminate other religion by not providing Bible, Gita and Tripitaka as a notion firm the content but the have Holy Quran as an option, more wine options, liquor has to be included as an option and the last but not the least, Royal Maroc needs to provide better lodging for transit passengers. Hotel Relax is a substantially low standard hotel with bad service and food. I saw nothing but lazy employees walking around doing nothing. Also my room had no towel whatsoever and it took me 11 hours to get my towel- go figure."
Voordelen: "La disponibilité du personnel"
Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"
Nadelen: "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."
Nadelen: "It was my worst flight , I had arrived at the airport at 5h 30 am and the boarding was at 11am ,"