Vind goedkope vluchten naar Essen

Nadelen: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Voordelen: "Boarding was quick and efficient"
Nadelen: "Nothing I can think of was bad just a regular fight."

Nadelen: "Manque le petit sandwich"

Voordelen: "La modernité de l'avion"
Nadelen: "Les turbulences de fou"

Voordelen: "Comfortable flight. The crew was very nice and amenities were fine."
Nadelen: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Very friendly crew, good legroom in economy, excellent meals."
Nadelen: "None"

Voordelen: "Staff"
Nadelen: "Seats and handling of luggage"

Voordelen: "L’avenance du personnel de bord, la propreté, mais surtout les petits sandwichs avec la possibilité d’en avoir plusieurs :-)"

Voordelen: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Nadelen: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Nadelen: "Our flight was delayed 25 minutes leaving Rome."

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "The food was really great! And the crew was very friendly."
Nadelen: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Voordelen: "Nice staff"
Nadelen: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "Mon vole a été parfait. Merci."

Voordelen: "The service on board was excellent, I would use this airlines in the future..."

Voordelen: "Un vol opéré par Edelweiss Équipage super sympa"
Nadelen: "Le sandwich, bof"

Nadelen: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"

Voordelen: "On time great crew. Free wine that is Swiss air."

Nadelen: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "Toujours un service De qualité . Ça fait plaisir De voyager avec Swiss"
Nadelen: "Rien.. Ah si l'arrivée à Zurich car le terminal accessible via bus"

Voordelen: "Clean and efficient plane, crew and procedures."

Voordelen: "Aircraft clean, staff friendly and efficient"
Nadelen: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Voordelen: "Was all great as with other legs...will fly again"
Nadelen: "Seats seemed smaller but do need more entertainment options."

Nadelen: "Delayed"

Voordelen: "The best in flight service. I've taken Swiss air multiple times from Zurich to LA and I will never take another airline. The food is great, plenty of snacks and drinks. Great entertainment and the cabin crew treats you very well."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "Got upgraded to business class and had the best flight of my life!"

Nadelen: "Not enough room for my knees"

Nadelen: "Was not able to perform online checkin and thsu was not able to pick seats."

Voordelen: "Les hôtesses super gentille"
Nadelen: "Le retard du vol 1h20 Sans aucune explication!"

Nadelen: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "enough space for a bag below the seat in front and legs"
Nadelen: "delayed 10-20mins, baggage delivery in bcn was very slow and priority baggage tags were ignored by ground staff, took one hour from landing to getting out"

Voordelen: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Nadelen: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."

Voordelen: "good service, good food"

Nadelen: "The seat in front reclined too far. Nice for the recliner, but too far for the person behind unless I wanted to sleep too. I didn't and it was very uncomfortable."

Voordelen: "The crew was welcoming and accommodating."
Nadelen: "The plane left over an hour late and we had to sit in the plane for this entire time."

Voordelen: "Swiss just takes care of you from beginning to the end. All done in a nice and non-intrusive manner."

Voordelen: "It's Swiss!"

Voordelen: "Entertainment"
Nadelen: "Seats had no legroom, no choice of food given for dinner, and was just offered a veg wrap"

Voordelen: "LOVE SWISS AIR!!!!!!!"

Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"

Voordelen: "there was nobody sitting next to me"
Nadelen: "people behind me were old so l wasn't allowed to recline my chair"

Voordelen: "The crew was very friendly and the chocolate at the end was good. They showed a video about transferring between flights/terminals that was very useful, especially when you're worried about havin a 50 minute layover (which ended up being more than enough time)"
Nadelen: "It was boring so I slept. No entertainment except for a the sparingly placed televisions around he aircraft that had random clips of wildlife and landscapes. Would have liked some context, but I guess you can't expect too much entertainment-wise from the short leg of a trip"

Voordelen: "service was very good,"

Voordelen: "The staff was good to me when I became ill on the flight with a migraine."
Nadelen: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "Went smoothly and without delays"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "The plane was new, clean and tight. Seats very narrow, no foot room with carry bag under seat on front. On time depart and arrive. Good movies. BUT, where are my bags. Second day in Geneva without clothes or medicines. SwissPort at GVA isn’t helping. They don’t even know where they are: don’t know if they left EWR"

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "Timeliness of departure time Ease of navigating airport to find departure gate"
Nadelen: "Nothing comes to mind Good flight over all"

Nadelen: "Quality"

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "Baggage handling, efficiency overall"
Nadelen: "Small legroom in economy"

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Voordelen: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "all on time"
Nadelen: "seating very cramped"

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "On time."

Voordelen: "Comfy"
Nadelen: "No in-flight entertainment"

Voordelen: "Great crew, service was excellent"

Nadelen: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Voordelen: "Hôtesses au top, repas super bons"

Voordelen: "Just a normal trip"
Nadelen: "My male neighbor was hanging in my seat :( No normal milk for my coffee - only cream and I don't like cream"

Voordelen: "Nothing"
Nadelen: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Voordelen: "Good flight"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Plenty of room"
Nadelen: "Lack of good movies"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "Smooth flight. Competent, friendly crew."
Nadelen: "Nothing. Great flight"

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "leg room"

Voordelen: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Voordelen: "Beautiful airport, nice merchandise and merchants.flights on time."
Nadelen: "In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info."

Voordelen: "On time"
Nadelen: "Nothing"

Nadelen: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Nadelen: "Flight delayed and we sat on tarmac for 2 hours"

Nadelen: "The flight was over 2 hours late leaving Copenhagen, and then we sat at the gate while they unloaded bags to find the luggage of some passengers who decided not to be on that flight. Then it was total chaos at O'Hare. Very few SAS ticket agents who were not prepared to deal with the many passengers who had missed connections. We spent the night on hard chairs in the airport when we could have been re-booked on a flight out that night if they had been at all organized and efficient."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Nadelen: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Nadelen: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Voordelen: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Nadelen: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "2 meals included for a 7 hour flight!"

Nadelen: "Expensive rates on luggage"

Voordelen: "On time, clean aircraft not too full!"
Nadelen: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Voordelen: "Convenience, timely procedures, comfortable seats, plenty tea or coffee"
Nadelen: "No Entertainment, no snacks included, only tea and coffee"

Voordelen: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Nadelen: "I like everything."

Voordelen: "Flight was on time and the crew was effcicient"
Nadelen: "My knees hit the sear in front of m before they recloined. No way to sleep."

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "Comfortable seats and attentive crew!"
Nadelen: "Old movies not up to date."

Nadelen: "I didn't get any veg options for my dinner at all"

Voordelen: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Nadelen: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Voordelen: "Boarding was easy, I'm a Star Alliance Gold member so was able to get on board first. There were significant delays leaving Dulles and our connection was tight, but SAS held the flight so I give them props for that."
Nadelen: "The crew was grumpy and unhelpful, but I can usually overlook that. What really got me was this: YOU HAVE TO PAY FOR BEER & WINE ON THIS INTERNATIONAL FLIGHT! Never in my 25 years of international travel have I seen this from a mainstream carrier. For this fact alone, I will never fly this airline again. You also have to pay to pick your seats in advance."

Voordelen: "Super"

Nadelen: "As above."

Voordelen: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Nadelen: "Smaller than average seat size."

Voordelen: "This was my first flight in SAS and it was a wonderful experience. The crew was pleasant and the seating was spacious and the plane was clean. Very refreshing atmosphere."

Nadelen: "Seats very narrow and tight."

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "There wasn't free food but free coffee."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"

Voordelen: "Direct flight"
Nadelen: "Small seats"

Voordelen: "I'm a super nervous flyer, and SAS did an awesome job with customer service, in flight service, the food was delicious and the drinks were great! I'll be sticking with SAS for future flights."

Nadelen: "I and my 2 children, 10 and 8, thought the dinner was really bad. Also, entertainment selection was lacking. Other than that I thought sas did a great job with the flight."

Nadelen: "2 hr delay on a 2 hr flight"

Nadelen: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."

Voordelen: "Bergen to Stockholm was an easy flight. No problems..all on time"

Nadelen: "Didn't like the economy class seats paying for business.A real rip off."

Voordelen: "Excellent customer service and very clean."

Nadelen: "Food wasn't so great."

Nadelen: "Flight was canceled"

Nadelen: "Limited selection of movies and TV shows were a bit disappointing"

Voordelen: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name. However, the stewardess was very nice and apologetic and for breakfast, brought me an extra fruit cup! ( for the breakfast, they had meat on the main plate). Her name was Alexandra on flight"
Nadelen: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name."

Voordelen: "It was on time"

Nadelen: "Food was awful. Seats are very uncomfortable. Only one free drink is ridiculous. Interior of the plane was in very poor condition and the toilets were extremely dirty and in various states of disrepair."

Voordelen: "On time and fast departure."
Nadelen: "No complaints."

Voordelen: "On time good flight"

Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"

Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"

Voordelen: "Le staff"
Nadelen: "Pas de collation sans payer"

Nadelen: "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Nadelen: "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Voordelen: "La propreté le confort"
Nadelen: "Rien"

Voordelen: "Ponctualité organisation et propreté"
Nadelen: "Rien"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "Seat."

Voordelen: "Nice crew, short flight, comfortable seats."
Nadelen: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Voordelen: "Seats were comfortable enough (by incredibly low economy seat standards)"
Nadelen: "Was not alerted that my flight had been canceled and rescheduled (albeit only for another flight 2 hours later, so no huge deal). All I got was a little notification that randomly popped up on the app and didn't seem worth taking seriously, and when I asked the flight attendant about it to double-check, she said it was inaccurate."

Voordelen: "Good"

Voordelen: "confort et equipage"
Nadelen: "repas et collation payants"

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "The efficiency of the boardign"
Nadelen: "The fact I could not even get a glass of water without a credit card."

Voordelen: "Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any."
Nadelen: "The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up."

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Voordelen: "Cela fait 4mois que je prépare mon voyage à MOSCOU. L'avion part avec 30min de retard de Paris ET me fait rater la correspondances à Londres. Nous sommes arrivés à 22h, l'avion partait à 22:35. Au lieu de nous faire embarque d'urgence ils ont préfères nous débarqués dans un hôtel."
Nadelen: "Alors que nous avons prévenu les équipes en France, ces derniers nous ont rassurés au possible (pilote, stewards,etc.) C'est impresssionnant comme Le mensonge représente cette compagnie."

Nadelen: "it was delayed 2+ hours. They should have at least offered free drinks for the trouble."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "Very pleasant crew"

Voordelen: "Short and fast! Great end of my journey"

Nadelen: "2h de retard sans explication ni compensation"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "I left my phone accidentally on the plane when we arrived in Düsseldorf. The crew were willing to go back and pick up my phone for me."

Voordelen: "La disponibilité et gentillesse de l équipage. Très réactif lorsque j ai reçu un verre de ns d Orange sur moi. Les écouteurs très bien ainsi que le choix de fils a visionner"
Nadelen: "Un peu plus d'attente que prévu mais cela reste raisonnable"

Nadelen: "The flight was an hour late"

Nadelen: "Heathrow"

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Voordelen: "The services I paid for were delivered very well"

Nadelen: "The "complimentary" drinks weren't complimentary, as you had to pay for them"

Voordelen: "Everything was fine on this British airways flight."
Nadelen: "It is a shame that British airways now sell food and drinks. It feels like you are travelling with Ryan Air or Easyjet."

Voordelen: "The empty seat next to us. Entertainment was good. The chocolate-orange pudding was terrific with coffee!"
Nadelen: "The uncontrolled screaming of a certain child on the flight. Unable to nap at all! Bad for an 11 hour flight."

Voordelen: "Rien"
Nadelen: "Inconfortable In flight entertainment ne marchait pas Vieux avion"

Voordelen: "British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections."
Nadelen: "British Airways in-air entertainment and food options in aconomy leave much to be desired."

Voordelen: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Voordelen: "Extended information from the captain was very nice"

Voordelen: "Got food poisoning from flight or Italian restaurant at terminal 3"

Voordelen: "the plane was clean"
Nadelen: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Nadelen: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Voordelen: "The staff is friendly and were genuinely doing their best withwhat they had"
Nadelen: "The check in / baggage drop off took too long. There were only two workers in that section and for maybe arpund 10-20 mins there was only 1 person helping everyone. It was very frustrating, esp when there were 3 people working in the world club section when that line has fewer people in the first place. I suggest having the world club staff taking some of the regular customers and alternating with the world club members"

Nadelen: "Dommage de faire soutraiter les vols transatlantiques par American Airlines.compagnie très loin des standards européens"

Voordelen: "Les repas"
Nadelen: "L'avion (trop vieux en règle générale et en piteux état)"

Nadelen: "Rafraîchissements payants"

Nadelen: "Départ de Londres avec 3 heures de retard. Heureusement que j'avais 4 heures pour correspondence Singapore Jakarta"

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Rapidité d'embarquement Peu regardant quant aux poids et taille des bagages sauf si cela est très visible."
Nadelen: "Un vol légèrement retardé"

Voordelen: "The crew were quite friendly and very helpful"
Nadelen: "Flight was late leaving and check-in could have been more organized"

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."