Vind goedkope vluchten naar Pasadena

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "Mon vole a été parfait. Merci."

Nadelen: "Delayed"

Voordelen: "Staff was very courteous; they fed us well"

Voordelen: "Un vol opéré par Edelweiss Équipage super sympa"
Nadelen: "Le sandwich, bof"

Voordelen: "Nice, clean and modern airplane with great service"

Voordelen: "Toujours un service De qualité . Ça fait plaisir De voyager avec Swiss"
Nadelen: "Rien.. Ah si l'arrivée à Zurich car le terminal accessible via bus"

Voordelen: "The crew on board was kind and polite when they had to deliver bad news"
Nadelen: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Voordelen: "A swiss machine..."
Nadelen: "the smell someone left in the bathroom before me."

Nadelen: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Voordelen: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Nadelen: "A gap between flights for 20 hours"

Voordelen: "Good service... good food....on time. I will fly Swiss again."

Voordelen: "Nice flight attendants. Clean planes."
Nadelen: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Voordelen: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Nadelen: "Seats a little close together but not terrible."

Voordelen: "Attendants were cordial"
Nadelen: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Voordelen: "Plane was nice, lots of movies to watch, free wine"
Nadelen: "Seats to close together, crew a little snooty"

Nadelen: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Nadelen: "I found the movie selection a bit limited for such a long flight."

Voordelen: "So far so good"
Nadelen: "So good"

Voordelen: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Nadelen: "Can't think of anything."

Voordelen: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Voordelen: "Les hôtesses super gentille"
Nadelen: "Le retard du vol 1h20 Sans aucune explication!"

Voordelen: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Nadelen: "Notithing to dislike comes to mind."

Voordelen: "most things were good"
Nadelen: "the passport check process in Zurich was awful!"

Voordelen: "Good people."
Nadelen: "Bad food."

Voordelen: "Nothing"
Nadelen: "Didn't have good selection of drink. Very tight seats never came by to pick up or ask if needed anything. Only saw them went serving dinner. I will never fly swiss air again."

Voordelen: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Nadelen: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "Great food and drink service."
Nadelen: "Entertainment system is outdated relative to other airlines. A bit disappointing."

Voordelen: "Kind flight attendants who were attentive and friendly"
Nadelen: "Seats are hard and very small. No chargers and having the remote control cut into the armrest was uncomfortable and awkward. I kept accidentally hitting the stewardess button with my elbow when I would try to use said armrest."

Voordelen: "The crew was exceptional: friendly and professional."
Nadelen: "The seat was really small and I am 5.1ft. The screen was bigger than other flight companies but when the passenger in front of me put down the seat I wasn't able to watch the video comfortably. The entertainment sistem was a little bit old."

Voordelen: "Nothing"
Nadelen: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."

Voordelen: "I arrived safe."
Nadelen: "The plane was old. The space was very cramped and the entertainment didn't work. There was no wifi."

Voordelen: "The seats were really comfortable! The staff was amazing. They were very friendly and kind. The seats reclined really nicely."
Nadelen: "I would have liked more movie choices but it wasn't too bad of a selection."

Nadelen: "Old entertainment system didn't work"

Voordelen: "In flight entertainment was decent"
Nadelen: "Seats were not comfortable. Will fly a different airline next time."

Voordelen: "Super friendly amazing Flight Attendants!!"
Nadelen: "plane seats seemed kind of old"

Voordelen: "Service"
Nadelen: "None"

Nadelen: "Seats r not comfortable plus entertainment is not good enough"

Voordelen: "LOVE SWISS AIR!!!!!!!"

Voordelen: "Flying Swiss Air was a delight!"

Voordelen: "The only thing working for these people is the food on the plane. That's about it."
Nadelen: "Staff was extremely rude, no internet access, the tv and remote are old and very poorly kept. If you don't arrange your dishes after you eat to the staff's liking --- you will get one of the worst attitudes possible which is just unacceptable. Unfortunately this attitude transfers to the airport staff in Zurich so I was not too shocked on the plane. However, they should learn a thing or two from the Lufthansa employees. They are a long way from being professional."

Voordelen: "Flight was almost empty and Got to sit by my self with no one next to me. And the flight attendants were amazing."

Voordelen: "Service on plane was excellent."
Nadelen: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Nadelen: "Delayed due to problem with the door"

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Nadelen: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "on time"

Voordelen: "Food"
Nadelen: "10 hours delay"

Nadelen: "Employé à la porte très désagréable"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Nadelen: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Flights were on time and friendly attendants!"

Voordelen: "ditto above"
Nadelen: "ditto above"

Nadelen: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Nadelen: "waiting on the tarmac for 40 minutes"

Voordelen: "Over cramped No Space for carry on slow service"
Nadelen: "Over cramped No Space for carry on slow service"

Voordelen: "No hassle, no drama, very smooth."
Nadelen: "The blueberries were rather bland."

Voordelen: "Friendly people and clean plane"
Nadelen: "They lost my luggage, I hope it shows up shortly"

Nadelen: "Condition of the airplane"

Voordelen: "Sitting in middle isle, just get elbowed a lot."
Nadelen: "Nothing"

Voordelen: "All I need to say."

Nadelen: "Late and missed my international connection"

Voordelen: "Some of the ground staff was trying to be helpful."
Nadelen: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Nadelen: "Delay from Seattle to pasco."

Voordelen: "Unlimited snacks and drinks..."
Nadelen: "The mediocre upgrade."

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "Speed of birding and departure. Very smooth ride on the 777."
Nadelen: "Not many food options."

Voordelen: "Delta Studio with closed caption"
Nadelen: "some series do not have closed caption"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "No issue. Everything was good."
Nadelen: "Not much. Everything was good."

Voordelen: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Voordelen: "Wendy notre hôtesse a été exceptionnellement serviable et sympathique. Elle nous a réservé 4 places libres en long pour que Mat puisse dormir. La salade de poulet-cranberries était délicieuse."

Voordelen: "Everything from boarding, service, arrival time and deplaining was smooth"

Voordelen: "On time"

Nadelen: "No free meals."

Nadelen: "Beaucoup de retard"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"

Nadelen: "Pas de vol"

Nadelen: "2 changements de portes d'embarquement. NOus nous sommes déplacés longuement dans l'aérogare. Embarquement pourri : encore un bus pour rouler longuement sur le tarmac. J'avais l'impression que l'on cherchait notre avion. Un avion Star Alliance n'est pas Lufthansa. Le siège du passager devant moi était défectueux et reculait sans cesse vers moi. DEux interventions des agents de bord n'ont pas suffi. Le semblant de repas était avant l'arrivée ã Montréal était infecte : une pochette de pain avec simili sauce que l'on présentait comme une "pizza". Ce vol n'avait vraiment pas la qualité Lufthansa!!!"

Nadelen: "À l'arrivée, La navette pour atteindre l'aérogare : rouler 10 minutes en bus c'est ordinaire."

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) et tous sauf un de l'embarquement ont été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Le seul à l'embarquement qui était rude et qui n'avait ni grâce ni temps pour expliquer ce que ses collègues ont fait avec courtoisie. Les sièges trop rapprochés malgré mon siege dégagé et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) a été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Les sièges trop rapprochés et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Nadelen: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Nadelen: "Food was ok. Flight was delayed."

Voordelen: "Staff was friendly, flight was on time"
Nadelen: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Voordelen: "Flight schedule, boarding management"
Nadelen: "No WI-FI service during my return flight, limited options for tv news programs."

Voordelen: "Enough legroom for economy"
Nadelen: "Basic food - poor in fight entertainment"

Voordelen: "Friendly staff, on time flight. Nice refreshments"

Nadelen: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"

Voordelen: "Staff very welcoming"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Voordelen: "Everything was excellent"

Voordelen: "Boarding/deplaning quick Left on time"
Nadelen: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Voordelen: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Voordelen: "Plane was half empty, so we could sleep on three middle seats"
Nadelen: "I would expect more (and better) food for 9 hour intercontinental flight"

Voordelen: "Crew was courteous"
Nadelen: "No information on delay given until boarded."

Nadelen: "Le repas"

Voordelen: "Bon vol pas secoué"

Voordelen: "The food was good"
Nadelen: "Everything was fine"

Voordelen: "The rep was able to get me on Air France instead."
Nadelen: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Voordelen: "Seats were comfortable Bathrooms clean"
Nadelen: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Voordelen: "Spacious aircraft. Polite crew. Even good food. On time."

Voordelen: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Nadelen: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Voordelen: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Nadelen: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Voordelen: "see above"
Nadelen: "see above"

Voordelen: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Nadelen: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Voordelen: "Good service, nice staff (better than US carriers easily)"
Nadelen: "2.5 hours to receive baggage - this might be on LAX"

Voordelen: "Good food, lots of movies, flight attendants friendly"
Nadelen: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "The aircraft was very clean. Very friendly crew."

Voordelen: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Nadelen: "nothing, it was a great flight from beginning to end"

Voordelen: "Would fly with them anytime."

Voordelen: "Good service. Enough space for the legs. Drinks before and after the meal ."
Nadelen: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Voordelen: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Nadelen: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Voordelen: "Pas trop secoué pendant le vol mais atterrissage un peu "sec""
Nadelen: "Le café, le retard de 20 mn..."

Nadelen: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Nadelen: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Voordelen: "Best take off, Best Fight, Perfect Landing...!!!"
Nadelen: "Diner was tasty...but, no breakfast... would have been great..!!!"

Voordelen: "Made it there safely."
Nadelen: "Not much space in the seats on the flight especially for 10 straight hours."

Voordelen: "Made everything easy, stayed on time, clean."
Nadelen: "Nothing"

Nadelen: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

Nadelen: "Our baggage did not make it to our final destination"

Nadelen: "Embarquement"

Voordelen: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Voordelen: "Everything was very good with an exception of being very tight space wise"
Nadelen: "no leg room, tight rows"

Nadelen: "Miles and more didn't register my points for the brussels to Vienna leg!"

Voordelen: "The crew were truly excellent and gave great service throughout a long flight. My thanks to them. My thanks also for the safe journey and on schedule (actually better than on schedule) arrival. Best regards, Brian."

Voordelen: "The fact that I was flying through Europe and not Middle East or other part of the world"
Nadelen: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"

Nadelen: "Leg space..."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "The food service was good and the flight attendants were friendly."
Nadelen: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Voordelen: "Decent seat size. Sorta slept the whole flight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "Flight was delayed"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Nadelen: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Nadelen: "Too late i missed my connection flight"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Loved the service...everything was excellent"
Nadelen: "The bus class seat was a bit narrow at the feet"

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nadelen: "Nothing."

Voordelen: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nadelen: "Nothing! It was all great!"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Nadelen: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Voordelen: "Service"
Nadelen: "Only one queue for boarding. Flight late on arrival."

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "Loved this 747! Crew was professional and food was very good."
Nadelen: "We had a long wait (25 minutes) at the gate because we were early."

Voordelen: "Upgrade en business"

Voordelen: "Food and staff were great"
Nadelen: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"