Vind goedkope vluchten naar Richmond

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Pas de l'eau"

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Voordelen: "I am always impressed by the Delta staff. Top notch."
Nadelen: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "The seat was comfy foe the whole 20 min flight"
Nadelen: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "On time."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Voordelen: "On time, great service, a lot of legroom."
Nadelen: "Nothing."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "Nothing"
Nadelen: "The fact my flight was delayed three times...First delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. There were no compensation of the inconvenience it cause the customers."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Nadelen: "Nothing."

Voordelen: "I was rerouted."
Nadelen: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Voordelen: "Food"
Nadelen: "10 hours delay"

Voordelen: "Pleased we upgraded to comfort plus."
Nadelen: "It was an older 747 which didn’t have power to the Sears. The video system was also old with poor quality."

Nadelen: "Employé à la porte très désagréable"

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Voordelen: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "No complaints. A puddle-hopper to a yes."

Voordelen: "All that one would want."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Nadelen: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Nadelen: "nothing"

Voordelen: "The entertainment is always great on delta and they have new snacks now!"
Nadelen: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "That I made it to Dublin"
Nadelen: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Voordelen: "Comfortable seats and incredible kind staff"
Nadelen: "No food, drinks, or entertainment. But it was an extremely short flight."

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "Nothing"
Nadelen: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "I didnt ever purchase that ticket"

Nadelen: "No westjet checkin area and no signage. Staff didn't know what was going on."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Luggage lost"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "I was waiting over 1 hr for my suitcase...."

Voordelen: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Nadelen: "Boarding was slow and the plane waited almost an hour after boarding was completed."

Voordelen: "The fact that I could have upgraded to premium economy. The space available in economy."
Nadelen: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "service was very good,"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Voordelen: "Thank goodness the movies were good."
Nadelen: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "Air Canada could learn a few things from you - ie, the incredible impact of providing free food and excellence customer service at the checkout and gates."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Voordelen: "Not a good experience overall."
Nadelen: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Voordelen: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Nadelen: "None"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "On time."

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "Flight got canceled and never got new flight! Also never got money back!"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Taking off was good"
Nadelen: "Landing was a little bit stressful. But still ok."

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Nadelen: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Nadelen: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Voordelen: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Nadelen: "Some of the movie choices were a little dated."

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "Entertainment"
Nadelen: "Food and one bathroom out of service makes an awful flight"

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Nadelen: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Very friendly service!"

Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Voordelen: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nadelen: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Voordelen: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nadelen: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Flight was on time and quick and comfortable"

Nadelen: "Too late i missed my connection flight"

Voordelen: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nadelen: "Nothing!"

Nadelen: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Voordelen: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nadelen: "Nothing! It was all great!"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "On time."
Nadelen: "No negative"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Voordelen: "Easy airport business"

Voordelen: "Flight was efficient enough and staff were friendly."
Nadelen: "It was delayed quite a bit and more on-time updates would have been appeciated."

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "Upgrade en business"

Voordelen: "Boarding was very efficient."
Nadelen: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Voordelen: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Voordelen: "Friendliest economy class service I've ever encountered."

Voordelen: "Spacious cabins, friendly service"

Voordelen: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Nadelen: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Voordelen: "Overall very nice flight, even comes with free drink and snack"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Voordelen: "A nice short flight"
Nadelen: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Voordelen: "KLM food and service are great"

Voordelen: "Short flight friendly crew"
Nadelen: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Nadelen: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Voordelen: "Very friendly and helpful crew."

Voordelen: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Nadelen: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Voordelen: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"

Voordelen: "Easy boarding"
Nadelen: "Slight delay in Departure"

Voordelen: "Ice cream!!"

Voordelen: "Nice short flight, everything was on time"
Nadelen: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Voordelen: "Food and wine was very good. Music selection was excellent."
Nadelen: "Not enough leg room."

Nadelen: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Voordelen: "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Nadelen: "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Nadelen: "Il a eu du retard"

Nadelen: "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Voordelen: "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Nadelen: "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Voordelen: "Le personnel"
Nadelen: "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Voordelen: "Le vol s’est très bien passé : sourire de l’équipage, confort, repas... À l’arrivée, il y a juste eu quelques problèmes avec l’assistance pour personnes à mobilité réduite."

Voordelen: "Courteous crew"

Voordelen: "Ponctualité du vol"
Nadelen: "Confort de base en classe éco. Espace compté pour bagages cabines, sacs et accessoires dans les pieds."

Voordelen: "Les sandwiches étaient bons."
Nadelen: "Deux sandwiches par personnes auraient été appréciés."

Voordelen: "Service was great, flight was on time and I really enjoyed everything"
Nadelen: "Little turbulence but overall it comes as usual so it was worth the flight"

Nadelen: "Encore un problème technique sur un avion Air France avec 1h30 de retard Ça fait 4h30 de galère à CDG pour un Marseille Paris ..."

Voordelen: "le personnel AirFrance, et un grand merci specifiquemen tà Hassan Bigdad, il saura pourquoi !! une très belle personne. J´espère que ce message lui parviendra."
Nadelen: "Le retard de plus de 2 heures."

Voordelen: "The airbus 380 was great and the staff very nice"
Nadelen: "Too mych bad smells after a few hours"

Voordelen: "What’s not to like!"

Voordelen: "Plus d’espace pour les jambes et le parcours en sky priority."
Nadelen: "Les cloisons entre la business et premium étaient toujours tirés mais pas celles premium et Éco. Sortie des bagages en retard même si c’etait étiqueté prioritaire."

Voordelen: "Le café n'est pas mauvais et le personnel est agréable"
Nadelen: "Encore une heure de retard au départ de Bordeaux"

Nadelen: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Voordelen: "Punctual, not crowded."
Nadelen: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Voordelen: "Arrivé à l’heure"
Nadelen: "Rien"

Voordelen: "La gentillesse du steward"
Nadelen: "L’écran télévisé est minuscule La climatisation est trop forte"

Voordelen: "Boarding & crew (inc ground staff & check-in) all good."
Nadelen: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Nadelen: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Voordelen: "Surclassement en premium"

Nadelen: "Retard... changement de porte 3 fois..."

Voordelen: "Le service"

Voordelen: "Nice food Right in time Police and customs formalities easy"
Nadelen: "Poor comfort in business class No entertainment at all"

Voordelen: "The crew was very nice and helpful."
Nadelen: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Voordelen: "Plus de place pour les jambes. Rien ne vient butter sur les genoux tellement les sièges sont loins. Seul ombre au tableau, dommage de mettre des écrans tactiles derrière la tête des passagers. Certains ont le doigt lourd. Repas correct. Service de qualité avec un personnel aimable et souriant. Vraiment agréable, et bien mieux que dans mes souvenirs. Video de Sécurité tres drôle."

Nadelen: "Absence de prise USB"

Nadelen: "Le plat avec du poisson"

Voordelen: "the food"
Nadelen: "no room for legs"

Voordelen: "Equipage, nourriture, vitesse du vol"
Nadelen: "Embarquement en retard"

Voordelen: "La gentillesse du personnel de bord"
Nadelen: "Rien"

Nadelen: "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Nadelen: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Voordelen: "Boarding was very efficient"
Nadelen: "Losing my luggage after checking it at the gate when volunteers were needed."

Nadelen: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Voordelen: "Great food, pleasant crew."
Nadelen: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Voordelen: "Accueil par personnel Air France"
Nadelen: "Retard d'une heure. Assis par terre durant attente faute de sièges disponibles."

Voordelen: "Équipage vraiment très professionnel et souriant"
Nadelen: "Siège un peu trop droit (pas gênant pour 45min de vol néanmoins)"

Nadelen: "retard prévu, et la correspondance est partie , n' a pas attendu , et a planté 20 personnes...pour 5 mn. De plus c'est la même compagnie : AF. scandaleux. Tout le monde a couru a Orly...POUR RIEN. Celui qui a pris la décision...merci. Pour la correspondance vers Montpellier, ils avaient du personnel à la sortie de l'avion ...pour les mener au vol. pourquoi pas Toulouse ???????????"

Voordelen: "The flight was good overall. Friendly crew good attention."
Nadelen: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Voordelen: "Other crew members were very polite to us, in particular a younger tall woman."
Nadelen: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

Voordelen: "The food was good, the staff was very friendly and very nice,"
Nadelen: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Voordelen: "Disponibilité et aimabilité du personnel de bord. Pilotage, management et communication du commandant de bord. Choix et qualité des films et musique proposés. Ponctualité (départ et arrivée à l´heure)"
Nadelen: "Le temps d´attente à l´embarquement (en classe éco), inhérent au volume de passagers (400)."

Voordelen: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Nadelen: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Voordelen: "Le dédommagement était rapide est le montant au niveau."
Nadelen: "Très peu d'information avant le vol. Pas de possibilité de s enregistrer en ligne. Qu'un e mail à 3h30 du matin pour nous dire d appeler La compagnie..."

Voordelen: "Le personnel est sympathique mais la vidéo date d'un autre temps... très peu de choix et on doit commencer à regarder quand le programme commence sinon il faut attendre la fin. Le vol est arrivé à l'heure"

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"

Nadelen: "Embarquement un peu brouillon et vol en retard"

Voordelen: "Crew are really the highlight. Food and seats are good in business class."
Nadelen: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."

Voordelen: "Tout a bien été"
Nadelen: "Rien"

Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Voordelen: "Le surclassement en éco +"
Nadelen: "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."

Voordelen: "Good staff and food"
Nadelen: "Seats could have been better"

Voordelen: "L’écran qui nous dit où nous somme, estimation de l’arriver, températures... Les petites enveloppes faite pour remplir avec la monnaie qui nous reste ( forcément ) pour une association."
Nadelen: "Aucun effort de langue. S’exprime seulement en anglais Le confort des sièges est à revoir"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "Bien dans l'ensemble!"
Nadelen: "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Nadelen: "Flight delay"

Voordelen: "Comfort but only since I paid extra to upgrade to business class. World Traveler Plus is mediocre at best."
Nadelen: "Boarding process was chaotic."

Voordelen: "Nice crew, short flight, comfortable seats."
Nadelen: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Nadelen: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"

Voordelen: "Good"

Voordelen: "L accueil des hôtesses, le repas très bon, les films à disposition"
Nadelen: "La place a été changée au dernier moment suite à un changement d avion, je me suis retrouvé coincé entre deux dames, pas simple car serré, de plus le décollage a eu un très gros,retard"

Nadelen: "L'avion a eu de retard ce qui nous a fait raté notre bus."

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "The efficiency of the boardign"
Nadelen: "The fact I could not even get a glass of water without a credit card."

Nadelen: "Service is awful, last time I or my family using ba"

Voordelen: "Le staff était avenant Le repas était bon"
Nadelen: "Pour un billet premium, très cher, le confort des sièges étaient moyens. La possibilité d étendre les jambes est moins bonne que dans d’autres avions . Les écrans sont petits . Petit point de détail, L’embraquement À été un peu désorganisé et le breakfast de qualité mediocre"

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Nadelen: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."

Voordelen: "Very pleasant crew"

Nadelen: "R à s"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Nadelen: "En el aeropuerto en Lyon habían problemas para entrar en la terminal. Todo se fue retrasando en el tiempo de embarque y no había personal de la compañia por ningún lado para informar ya que el control de embarque se hizo muy lento porque solo había 2 personas encargadas para ello. Una vez dentro del embarque solo se anuncio la prioridad del embarque en un idioma."

Voordelen: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Voordelen: "Extended information from the captain was very nice"

Nadelen: "Pas le même gouté pour tout le monde"

Voordelen: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Nadelen: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."

Voordelen: "Got food poisoning from flight or Italian restaurant at terminal 3"

Voordelen: "the plane was clean"
Nadelen: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Nadelen: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Nadelen: "Dommage de faire soutraiter les vols transatlantiques par American Airlines.compagnie très loin des standards européens"

Nadelen: "Rafraîchissements payants"

Nadelen: "Départ de Londres avec 3 heures de retard. Heureusement que j'avais 4 heures pour correspondence Singapore Jakarta"

Voordelen: "sièges en classe eco relativement larges par rapport à d'autres compagnies"
Nadelen: "très mauvaise nourriture - 2 menus suggérés mais une fois arrivés à notre rangée, on nous dit lors des 2 repas qu'il ne reste plus qu'un choix! Repas tardif, on nous presse pour débarasser le plateau, et personnel peu amical/chaleureux."

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Voordelen: "J'ai aimé la ponctualité, l'accueil, la qualité de l'avion à bord, les indications du commandant de bord..."

Nadelen: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Voordelen: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Voordelen: "The ground crew at checkin were friendly."
Nadelen: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."

Voordelen: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Nadelen: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."

Voordelen: "I was seated on the upper deck of a 747 (63K) and had plenty of room. The cabin was quiet even though the plane was full. Service was excellent. I enjoyed the food. Cabin crew were great."
Nadelen: "The entertainment system was old and didn't have the selection of programs available on newer aircraft. Flight map was not at all detailed. Time for an upgrade BA! Boarding was a bit of mess. BA has so many different categories of who gets to board first that it got to be very confusing. People couldn't understand if it was their turn or not and people kept being turned away to wait their turn. It would be far easier if people were given a number from 1-5 like Air Canada and they call those numbers which are also printed on your boarding pass. I was flying business class and I think it a terrible cheek that they charge extra (in my case $129-$159 EACH WAY) to select your seat in advance. That's insane considering what I have already spent on the business class ticket. Seems like a money grab to me. I usually fly Air Canada, and this high extra charge will probably make me think twice about flying BA in the future."