Facilities for short connections.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "So rude crew"
Voordelen: "Crew is excellent, polite and personal!"
Nadelen: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Nadelen: "Wifi on klm"
Voordelen: "Staff were professional and polite."
Nadelen: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Voordelen: "Great crew."
Nadelen: "Ran out of business class meal. Substituted a Econ class."
Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Nadelen: "Flight got delayed 30 minutes"
Nadelen: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "The entertainment was amazing"
Nadelen: "The seats were a bit hard"
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Voordelen: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nadelen: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "My seat at the window was great and the staff really friendly and courteous!"
Voordelen: "Friendly staff"
Nadelen: "Security check at gate; No priority"
Voordelen: "The flight arrived a few minutes early."
Nadelen: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Voordelen: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Voordelen: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Voordelen: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nadelen: "Seats ok, but could be more comfy"
Nadelen: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "Nothing special"
Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "I slept pretty much the whole time"
Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."
Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Sandwich was incredibly tasty (although not much filling)"
Nadelen: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Voordelen: "Really friendly staff. Great service"
Nadelen: "The streaming service didn’t work"
Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Seats are quite small, but due to the plane being empty we were aloud to switch seats to have more room
Very unfriendly staff. Lousy service. Too many delays. Misplaced my bag.
Nadelen: "Staff seemed confused and would not let us seat at our assigned seats which we picked in order to accommodate our baby. Instead they put us in an even worse spot and decided to ignore the people that took out seats and left them be."
Nadelen: "Them actually refunding my flight when I couldn't legally travel due to COVID lockdowns."
Nadelen: "To add food and to patk the plane at the linkway"
Voordelen: "Everything. Food was amazing, crew was very courteous."
Voordelen: "It was a direct flight to my destination"
Nadelen: "Check-in took 1 hour and 30 mins. Single Check in desk for economy and business, long line. Flight went late by 50 mins on departure"
Nadelen: "Too little leg room"
Voordelen: "All was great and on time"
Nadelen: "6 hours delay !!!!"
Voordelen: "Nothing. Bulgarian Airlines is a fifth world company!"
Nadelen: "Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks"
Voordelen: "The chocolate was great!"
Nadelen: "This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min"
Voordelen: "Not much."
Nadelen: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."
Nadelen: "There was delay of 2 hours with any notice."
Nadelen: "The plane smelt"
Nadelen: "I get my luggage two days later."
Voordelen: "food was ok"
Nadelen: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"
Nadelen: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."
Voordelen: "Crew very friendly & helpful"
Nadelen: "My bag did not arrive. Was not transferred from Amsterdam."
Voordelen: "Quick flight, arrived just on time"
Nadelen: "Very small space between the rows"
Voordelen: "Very good price and all went smoothly and on time."
Nadelen: "Having to walk to and from the plane and use a bus (no jetways).."
Nadelen: "My luggage was lost."
Nadelen: "My luggage is lost."
Nadelen: "Missed the flight and company didnt returned the money according to insurance."
Voordelen: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nadelen: "Uncomfortable weared off seats and no entertainment system."
Nadelen: "I dident get my luggage"
Nadelen: "Flight delayed with 40 minutes Very small seats"
Nadelen: "Poor food no entertainment"
Voordelen: "Once on board we flu fast"
Nadelen: "The flight was delayed by over 2 hours and no information was given at all."
Nadelen: "Flight was delayed two and half hours and then stupid excusing."
Nadelen: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"
Voordelen: "It was an excellent flight experience."
Nadelen: "Improve the sandwich?"
Voordelen: "The flight got me to my destination safely and on time"
Nadelen: "Security and lack of snacks/drinks on the flight"
Voordelen: "Got me to my destination safely and on time"
Nadelen: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."
Voordelen: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Nadelen: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."
Voordelen: "They were on time, free drink and foot no chargebo"
Nadelen: "No movie screen"
Voordelen: "The crew was very nice."
Nadelen: "The check in started late, the gate was changed, the flight was late by more than an hour."
Nadelen: "Overall cleanliness of the cabin was very poor."
Voordelen: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."
Voordelen: "On time and nice crew"
Voordelen: "On time departure and arrival. Friendly service."
Voordelen: "Check in was very fast and easy, crew was very nice and helpful"
Voordelen: "They serve you a dandwich and water."
Nadelen: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"
Voordelen: "Crew was excellent. Aircraft comfortable. Good value fare"
Nadelen: "Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters."
Voordelen: "Very pleasant overall"
Voordelen: "It's a very small distance flight but the crew was very nice"
Nadelen: "Don't have much choice in drink or food"
Voordelen: "The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags."
Nadelen: "The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either."
Flown this route twice with Wizz- both times more than 6 hours delay
Could be better when check-in on desk at the airport that 2 people who voyage together to have the 2 seats close to each other not 8 and 15.
They don't allowed me to travel because wizz said you don't have flight ticket
I received an email that the flight would be delayed for few hours. For that reason I arrived only one hour later from the original departure, still 3 hours before. The check in was closed and I was able to bring my big suitcase at the gate instead. I already paid 90 euros for that as a part of my initial reservation . At the gate I had to pay additional 65 euros. I will never again fly with Wizzair.
The delay was unpleasant. I liked the quick boarding.
Cancelled with short notice
Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
A321 n’en confortable et personnel serviable
I was not boarded because i was positive on my pcr test
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Everything was great, thank you.
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Nadelen: "Very very bad."
Nadelen: "Lower the aircondition temp, it was hot in the plane during flight"
Voordelen: "The crew was very professional and I cannot complain about that."
Nadelen: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "boarding process felt like herding"
Voordelen: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nadelen: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Voordelen: "The seat not so comfortable but good"
Voordelen: "I did not had a seat"
Nadelen: "I did not had a seat"
Voordelen: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Nadelen: "Boarding was a little slow and we were somewhat late."
Nadelen: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Nadelen: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Nadelen: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Voordelen: "Maybe the food selection and the price of it."
Nadelen: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Voordelen: "Pleasant staff."
Nadelen: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Nadelen: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Voordelen: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Nadelen: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Nadelen: "hot on the plane"
Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Voordelen: "grea air line always on time staff are friendly"
Voordelen: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nadelen: "There was a delay 1 hr poor service no apology"
Voordelen: "nice servers"
Nadelen: "no kosher food for free"
Nadelen: "Crampt seats, mob to board the plane, hour delay with no reason given."
Le timing à été respecté mais le paiement en ligne pour la restauration ne marchait pas à bord
2h delay. Not even a soft drink serve for free. A real shame
Faites attention , il va falloir que vous faites l’enregistrement en ligne , l’application edreams n’est pas la solution ni Kayak , ca ecrit erreur a chaque fois que vous essayez , l’enregistrement a l’aéroport est payant 60€/personne sans avis lors de la réservation. Lors de l’embarquement c’est très désorganisé il n y a pas de la place pour faire la file , apres que tu passes tu attends a l’extérieur pendant 20 a 30 minutes pour que le bus arrive pour t’amener a l’avion. Dans l’avion si tu essayes de dormir ca ne serait pas facile parce que les hôtesses de l’air parlent et rient trop fort , avant d’atterrir elles/ils sont supposés de vérifier si tout le monde sont attachés et que les sièges sont droits mais ca n’a pas été fait , elles étaient trop occupées a parler en groupe , Bref c’était ma pire expérience surtout pour l’histoire d’enregistrement.
Vol venu en retard . Correspondance raté à Toulouse . Une nuit passée dans l'aéroport . Aucune communication . La galère d'une maman avec deux enfants bloqués sans issue sur Toulouse.
Petits avions, du moins, moins grand que le plupart que l'on peut voir. Chose qui ne me déplait pas. Je préfère même, à vrai dire. Je reprendrai sans hésiter, les yeux fermés cette compagnie.
Atterrissage un poil "dur", cela m'a surpris. Mais je chipote. C'est toujours agréable et un réel plaisir de voyager avec Ryanair, ou du moins devrais-je dire Malta air. À chaque voyage, aucune surprise, toujours agréable.
Embarquement à Malaga à 16h50 au lieu de 15h35 (compagnie Air Europa) Correspondance à 18h15 à Palma de Majorque en direction de Marseille (compagnie Ryanair) Arrive à Palma à 18h20, nous avons logiquement pas pu embarqué à bord du vol Ryanair
On nous a fait payer un supplément valise qui ne t’ait pas préciser a l achat des billets
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Cela s'est très bien passé"
Nadelen: "Big delay uncomfortable plane"
Nadelen: "They should have entertainment online at least by the app"
Voordelen: "Nothing. This was the worst experience ever"
Nadelen: "This flight was booked with an unrealistic connection time. The second flight was missed and we had to buy another ticket to get to our destination."
Nadelen: "It's Ryanair. We know that they won't change."
Nadelen: "Équipages odieux..."
Nadelen: "Don't turn up with a cabin case, it will cost you £20 to have it put in the hold"
Voordelen: "Rapidité d'embarquement et débarquement"
Nadelen: "Pas de boissons offertes ."
Nadelen: "éviter 1h15 de retard"
Nadelen: "Le confort des sièges est à revoir. Au bout de 2 heures cela devient douloureux de rester assis"
Voordelen: "getting off"
Nadelen: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Voordelen: "The staff was very kind"
Nadelen: "Ryanair could do lots of things better."
Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Voordelen: "flight efficient and smooth, thanks"
Nadelen: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Nadelen: "Serait vraiment pas mal si RyanAir diminuait la fréquence de ses retards. Je ne me souviens plus quand c'était la dernière fois que j'ai pris un vol chez eux et qu'il est parti à l'heure."
Nadelen: "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."
Nadelen: "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"
Voordelen: "Le prix"
Nadelen: "L'assise de mauvaise qualité, tout est payant et en retard de 20 minutes."
Nadelen: "L'enregistrement fait par un stagiaire inefficace au plus au point,et l'aéroport de Marrakech est une catastrophe au niveau gestion... 3h d'attente à l'arrivée pour passer le contrôle des passeports.Et 1h30 au retour...."
Nadelen: "When booking we paided an extra fee to reserve our seats. However when I tried to activate this option, it was not possible. There was an extra charge.... Then it was back and forward between the life chat and the contactform. Each of them pointing to each other to find a sollution.... guess what... nobody did"
Voordelen: "It was cheap, so, I won't complain."
Nadelen: "It was cheap, so, I won't complain."
Voordelen: "L'amabilité de l'équipage."
Nadelen: "Nous avons attendu nos bagages beaucoup trop longtemps. Trois vols sur le même tapis. C'était la pagaille."
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "Premierement, le personnel de l'aeroport est totalement irrespectueux a l'aeroport frankfurt hahn. Et deuxiemement, les gens sont tres bruyants dans l'avion apres avoir bu de l'alcool. Je pense que des regles plus strictes concernant l'alcoolemie des passagers dans les vols devraient etre mises en place."
Nadelen: "Delays, with poor comms. After advising of delays, they called us to form queues at the gate, but it was more than 1.5 hours before we started boarding. That’s 1.5 hours standing in line with no communication! No apologies from staff, and when we did start boarding a member of staff was so annoyed at some passengers who we’re in the wrong queue that they called out to the entire queue, (quote) ‘the little baby Jesus is sending you a sign so look to the heavens and you’ll see a sign which says priority to the left and non-priority to the rigjt, ok?’ Again, this is after keeping us queuing with no apologies and no refreshments for 1.5 hours. In all, we were three hours delayed, and not one member of staff even mentioned it. Staff on board were really poor also: huffing and rolling their eyes at passengers ordering food. Genuinely shocking service."
Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"
Nadelen: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Nadelen: "One hour delay"
Nadelen: "Encore en retard"
Nadelen: "Two hours delay"
Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"
Voordelen: "Agent de bord très gentil"
Nadelen: "Site internet difficile à comprendre, j’aurais payé à l’avance les frais de bagages en soute. 80 euros!!! Sur place!"
Voordelen: "Humor of the pilot"
Nadelen: "One hour delay, which we had to be in the plane, and was VERY hot inside, like 35C+ and more. Total inappropriate. Noise from passengers. Tight places between seats in front of me and me. Tight places on seats between me and next passenger next to me. FastTrack was not so fast, didn't felt it is something special and priority for me and my wife. Had to wait with the rest of the passengers."
Voordelen: "The cabin crew"
Nadelen: "Budapest airport"
Nadelen: "Brand new bag a bit damaged..."