Vind goedkope vluchten naar Virginia Beach

Voordelen: "This was a much bigger plane so my comfort lever was better."

Voordelen: "Hot towel was a plus"
Nadelen: "The seats weren't that comfortable"

Voordelen: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Nadelen: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Pas de l'eau"

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Voordelen: "On time take off."
Nadelen: "No comments"

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "Nice big plane."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Nadelen: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "Great customer service"
Nadelen: "Nothing"

Voordelen: "Food"
Nadelen: "10 hours delay"

Nadelen: "Employé à la porte très désagréable"

Voordelen: "Still the best great airline"

Voordelen: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Nadelen: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Nadelen: "Delayed for 4 hours due to mechanical difficulties"

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "The crew were professional and courteous"
Nadelen: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "The crew was good and attentive"
Nadelen: "The management was horrible, if you already knew the pilot was working extensive hours you could have had another pilot on standby just in case... I'm sure it would have been a lot cheaper and less of an inconvenient for everyone on the flight..."

Voordelen: "Nothing."
Nadelen: "Plane was supposed to depart at 9:09pm. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. That's just unporfessiknal. To make matters worse, the gate agents didn't make announcements even if just to say we know this isn't good and we will update you asap even if just to tell you we are still waiting on word. Total silence and seeing the gate agents laugh and talk amongst each other was pretty bad."

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Nadelen: "Jet airways sucks"

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Helpful attendants and speedy boarding."

Voordelen: "Boarding reasonably quickly; able to find overhead storage for my roll-on even in Zone 3; departed on time and arrived a little early."
Nadelen: "Very tightly packed; minimal comfort for the flight. MD-88 not as comfortable as the Airbus from Chi to Atl."

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "Length of flight was good, one of the flight attendants was very nice"
Nadelen: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."

Voordelen: "Wendy notre hôtesse a été exceptionnellement serviable et sympathique. Elle nous a réservé 4 places libres en long pour que Mat puisse dormir. La salade de poulet-cranberries était délicieuse."

Nadelen: "The fact that we wait on the tarmac for an extended period of time before we were informed that we had too much fuel so we had to burn off fuel before we could take off."

Voordelen: "Read above"
Nadelen: "Read above"

Voordelen: "Great"
Nadelen: "Great"

Nadelen: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Entertainment"
Nadelen: "Food and one bathroom out of service makes an awful flight"

Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Voordelen: "Friendly staff, good service and on time departure/arrival."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Voordelen: "The staff was extremely pleasant. Food was good!"
Nadelen: "Have no complaints"

Voordelen: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Ground staff at Manchester very helpful"
Nadelen: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Voordelen: "Crew was very helpful.food"
Nadelen: "Food was not upto the mark."

Nadelen: "Too late i missed my connection flight"

Voordelen: "Eveything is well arranged"
Nadelen: "Nothing"

Voordelen: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Nadelen: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "Timing & efficiency. Good food though only a sandwich."
Nadelen: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Voordelen: "Nothing"
Nadelen: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "Price"
Nadelen: "Klm flight has very congested seating Getting information about eticket was pain"

Voordelen: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nadelen: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Voordelen: "The crew was good"

Voordelen: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nadelen: "No complaints at all."

Voordelen: "Speed, crew, and reliablity."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "Speed, crew, and reliability."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "The cabin crew were fantastic and funny"
Nadelen: "Tiny seats"

Voordelen: "Upgrade en business"

Voordelen: "Very good flight, excellent service and good food."

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Voordelen: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nadelen: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Voordelen: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "The long flight"
Nadelen: "The long flits"

Voordelen: "Fast,, efficient but friendly crew"
Nadelen: "Nothing bad about this short haul flight"

Voordelen: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Voordelen: "Delft-themed safety briefing was lovely. Excellent flight."

Voordelen: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Nadelen: "Seats showed a lot of wear."

Voordelen: "Flight crew is very kind. Seats are confortable with plenty of legroom. Food is excellent and overall it was a beautiful experience."

Voordelen: "Easy boarding"
Nadelen: "Slight delay in Departure"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Nadelen: "Flight delayed, had to take 2 other flights to get to the final destination. Arrived at 9pm instead of 2pm."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Excellent staff!"
Nadelen: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"

Nadelen: "Expensive rates on luggage"

Voordelen: "Efficient processing of passengers onto aircraft."

Voordelen: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Nadelen: "I like everything."

Voordelen: "Scandinavian hospitality showed through all the way. Kind, sharp, attractive staff, prompt service."
Nadelen: "Space is always going to be something I don't like. Meanwhile most of the plane in 1st class sits wide open. Expand business class."

Nadelen: "Delay, no place to sit and wait"

Voordelen: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Voordelen: "I liked that we landed."
Nadelen: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Voordelen: "Made it safely to destination"
Nadelen: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."

Nadelen: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Voordelen: "The crew was friendly. There were many empty seats so I had a row to myself."
Nadelen: "Being jolted by turbulence and turbulence while landing. Boarding in Thessaloniki was a little uncomfortable as we had to stand in a hot bus with no circulation on the tarmac while waiting for all passengers to board."

Voordelen: "I was able to get to my destination safely b"
Nadelen: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."

Nadelen: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Voordelen: "we landed 20 minutes before schedule"

Voordelen: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Nadelen: "Nothing"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Nadelen: "My daughter was feeling nauseous the whole time. She pressed the button to ask for a moist towel but was ignored after much waiting; she pressed again, and more waiting came with no response. She got yelled at when she went to ask politely. I understand the crew can get busy but where is compassion for a customer in need?"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."

Nadelen: "There wasn't free food but free coffee."

Voordelen: "SAS is the best airlines !!"

Nadelen: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Nadelen: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Nadelen: "Well I looked online and the type of ticket I purchased said that I would have a free checked bag and I did not and I was charged 66€"

Voordelen: "tjis flight was on United Airlines. It was nice and simple"
Nadelen: "the landinf was ROUGH and The plane was very grimy"

Voordelen: "Leg space was nice for someone who is tall. The crew members were nice."
Nadelen: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Voordelen: "Everything was good"
Nadelen: "Everything was good"

Voordelen: "Not enough space to store items."

Nadelen: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Voordelen: "Too cramped"

Nadelen: "Seats are bit dence. It would have been nice to get a complimentary soft drink, even it's a short flight"

Nadelen: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Nadelen: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."

Voordelen: "All was very good!"

Nadelen: "My wife requested a vegan menu as she has allergic to chicken and egg, and it was accepted a week before the flight. But a normal food was served to her, so we said to the crew to change the meal. She, the crew, said "we don't know the request, we don't have more vegan meal." She didn't apologize about that, additionally she requested to show a confirmation number with an arrogant attitude. Anyway we asked to bring a vegetarian meal, she brought it, and we asked her if it contains egg (sometimes seasoning contains egg). She said she would check and come back soon, but she never appeared. What a rude crew she was. What an unsophisticated system the flight company has. We were so disappointed."

Voordelen: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Nadelen: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."

Voordelen: "The food was excellent on this flight. Flights were on time."
Nadelen: "Entertainment was hard to hear with the ear buds provided. Wait time in security at Chicago was terrible. It took nearly an hour to get through security."

Voordelen: "Crew was OK"
Nadelen: "Check in Process in Milan Malpensa was chaotic at best! Did not have a good back up plan in place when the plane coming to Malpensa did not come due to maintenance."

Voordelen: "The cost of the flight was low and affordable - that's about it."
Nadelen: "Not much legroom for an 11-hour flight. SAS provides 2 meals during the flight, which is similar to other airlines, however, drinks are only provided with the meals. If you want a drink at a different time, you have to pay for it. I find that quite unacceptable for a flight of this duration. The checkin agents (not employees of SAS) took quite a while to help me - almost half an hour, which prevented me from spending some time outside the airport."

Voordelen: "Short and direct"

Nadelen: "It was very cold."

Voordelen: "Very efficient boarding and very short lines at the airport"
Nadelen: "No complimentary alcoholic beverages onboard for intercontinental flights"

Voordelen: "crew members were nice."
Nadelen: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Nadelen: "On time, food is ok."

Nadelen: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."

Nadelen: "Movie options weren't that great; I couldn't Buy extra baggage online because I didn't book directly through Iberia (not my fault that BA didn't fly this route and I didn't know it and it costed extra at the airport)"

Nadelen: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Nadelen: "No ability to do online checkin both websites were not working."

Nadelen: "Did not offer water and seats were very uncomfortable."

Voordelen: "The flight was quick."
Nadelen: "It was incredibly close."

Voordelen: "On time"
Nadelen: "No service on board. Not even water was offered."

Voordelen: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Nadelen: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."

Voordelen: "Easygoing friendly staff"

Nadelen: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Voordelen: "Nice people. New air plane Good movie Excellent service"

Voordelen: "Rapidité du vol"
Nadelen: "Pas de confort, siege payant, valise facturee payante"

Voordelen: "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Nadelen: "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."

Voordelen: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Nadelen: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Voordelen: "Food was good. Nice blanket and pillow."
Nadelen: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."

Voordelen: "The price,. The plane. The food and the intertanment"
Nadelen: "Could be perfect if the service in the flight was better"

Voordelen: "Not a full flight so I had to seats to speak out. Flight attendants were friendly and it didn't seem like a 10+ hour flight."
Nadelen: "I wish there was a quicker flight between LAX - Europe."

Voordelen: "Surprisingly more leg room"
Nadelen: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Voordelen: "on time, nothing stands out"
Nadelen: "couldn`t choose my seat"

Voordelen: "All went well!"

Nadelen: "Nothing"

Voordelen: "Clean, new, A319 airplane. It was comfortable considering it was a short (1 hour) trip"
Nadelen: "Iberia's flight was late in arriving at the gate in Madrid, and our flight was delayed by 45 minutes (for a one hour flight!). When I arrived at my destination, all the local people (Lekeitio, Bizkaia, Spain) agreed that Iberia is a national disgrace- everyone has had bad experiences flying with them. We have purchased a little apartment in Lekeitio, so we will be traveling frequently, but I will never fly Iberia again."

Voordelen: "Got my vegetarian meal which was good"
Nadelen: "They lost my luggage on my return flights which ruined my holiday"

Voordelen: "Seats are very good and food"
Nadelen: "Held in jet way for 15 minutes for crew to open doors (hot). One crew member constantly bumping seat or me"

Nadelen: "Put in standby, even with reservation. Choppy fight."

Voordelen: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Nadelen: "Small space."

Nadelen: "The worst seats I've ever been, and no entertainment for a 10+ hours flight! Also, the boarding started late and was chaotic."

Voordelen: "Entertainment was good with ample options"
Nadelen: "Wifi was not included, no air vents and the fight was super hot, the food was not very good, didn't get the seats we paid to select, no leg room, not enough beverage service for a 7 hr flight"

Voordelen: "Standard, short connecting flight out of a large airport."
Nadelen: "Slightly delayed, but they did keep us updated."

Voordelen: "jamais déçu avec IBERIA"
Nadelen: "le manque de place, mais c'etait un vol low cost"

Nadelen: "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"

Voordelen: "overall terrible will never book with kayak"

Nadelen: "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."

Nadelen: "Food was so so."

Voordelen: "The crew very efficient and hospitality"
Nadelen: "The airplane it's so old, the chair it's not comfortable, the chair sound like a ald car with out wheels. At the end the needs to chance the airplane"

Voordelen: "The seat was comfortable."
Nadelen: "No food (only paid menu), no entertainment which was okay for 1hr 15 min flight."

Voordelen: "Le service L'équipage"
Nadelen: "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"

Voordelen: "Better service than in other Iberia flights"
Nadelen: "The seats are not very confortable compared to other airlines"

Voordelen: "The service was excellent and we enjoyed the great price"
Nadelen: "Horrible seats! We were in the last row with the seats not able to recline and right by the bathroom........... so during the entire flight we were bothered by a continues stream of traffic. I had called many times trying to get seat assignments but they wouldn't let me have them then at the airport we were stuck with a full flight and no way to change the seats to anything better...."

Voordelen: "I received what I expected. Good prices with good service"
Nadelen: "Connection in Madrid. Domestic an international terminals are too far apart"

Voordelen: "The smiling and helpful crew members"
Nadelen: "The seats were uncomfortable and the tv didn't work well"

Nadelen: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."

Voordelen: "Good entertainment system and comfy seats for a regional flight."
Nadelen: "Confusion at boarding, delays and turbulence the whole ride so they did not serve beverages."

Nadelen: "Pressed the service bell mutiple over 30 minutes, no one came. Had to get out of my seat and walk to the back of the plane where I found all the attendants having a chat. Not even a sorry from them."

Voordelen: "Personnel serviable et courtois. Ns avions un peu de retard pour le départ mais le vol s'est bien déroulé."
Nadelen: "À notre arrivée, j'étais banc 13 F et les supposés québécois ne me laissaient pas sortir. Manque de civisme"

Voordelen: "seulement le nom de air canada"
Nadelen: "CA FAIT DEUX JAI VOYAGE AVEC AIR CANADA JAI PAS AIME LE SERVICE PARCE QUE LA PREMIERE FOIS LE VOL A ETE RENVOUYER POUR DEMAIN PASSE TOUTE UNE JOURNEE SANS RIEN MANGE. LA DEUXIEME FOIS PAS PLUS QUE LE VOL A ETE RETARDER DE DEUX HEURES. JE TROUVE SOIT LE SERVICE CEST PAS BON OU CEST MOI QUI A PAS CHANCE. DON LA PREMIERE FOIS JAI PERDU UNER JOURNEE DE TRAVAIL ET LEDU Payer plus pour ma voiture."

Voordelen: "Check-in was smooth Air Canada were helpful as am travel with special needs"
Nadelen: "Nothing for now."

Nadelen: "Not the most comfortable aircraft"

Nadelen: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"

Voordelen: "The movie selection was fantastic, the check-in and security was quick, the accommodation for my kosher meal was much appreciated."
Nadelen: "The plane was cramped with very little legroom."

Voordelen: "Même chose très contente"
Nadelen: "RAS"

Voordelen: "Nothing"
Nadelen: "One attendant walked by offering water - nice that they offered water in the middle of the flight. But she didn't even give customers the chance to raise their hands bec she walked by so fast saying "water, water, water." I wasn't even dozing off and I couldn't catch her and I was sitting by the aisle. Dirty bathrooms with doors that don't lock - not just one particular stall but more than one stall."

Voordelen: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Nadelen: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."

Voordelen: "Faudrais se parler"
Nadelen: "Faudrais aussi se parler"

Voordelen: "Le service pour personne en fauteuil roulant voyageant seu. Mérite un dix étoiles merci à vous"

Nadelen: "D'abord changement de mon vol direct pour un vol avec escale puis deux jours avant le retour; annulation du premier trajet. Nous avons dû argumenter pour avoir un vol de retour la journée même"

Voordelen: "La qualité du vol, les infos reçues et la gentillesse du personnel même s'il était débordé."
Nadelen: "Coût des bagages 25$ par valise pas indiqué lors de notre réservation de vol via Kayak. On parle alors d'une augmentation de 50$ du coût du billet. Pas assez de personnel à bord. Assis à l'arrière et le premier breuvage nous a été offert que 2,5 h après le décollage!!!! Pourtant le personnel n'a pas arrêté de faire tout ce qu'il pouvait mais en nombre suffisant pour répondre adéquatement à la clientèle. Les sièges semblent avoir diminué en dimension et on ne se sent pas à l'aise lorsque que l'on mesure 6pi et plus et pèse 200 et plus sans pour autant être obèse."

Voordelen: "On time. Comfortable plane"
Nadelen: "Extra security and customs checks changing planes in Canada"

Voordelen: "Très bon vol , personnel courtois et attentionné. Nourriture excellente"

Voordelen: "Autant j'apprécie quand les agents de bord tente de dire quelques mots en français même s'ils ne sont pas totalement bilingue, un essai est toujours mieux qu'un refus. J'ai vu un client qui parlait en français et l'agente dans ce cas ci s'efforçait de lui répondre et parlé en français. Il s'agissait d'un vol de Québec à Montréal, il ne s'agissait pas d'un vol St-John's à Halifax. Autrement le service est bien et les agentes sont gentilles. Air Canada doit mieux faire à ce niveau."

Voordelen: "Boarding and crew were very good."
Nadelen: "Air Canada Legs were excellent, but Rouge Sucks!"

Voordelen: "Super nice crew!"
Nadelen: "Inaudible boarding"

Nadelen: "The huge line up going through customs"

Nadelen: "The entertainment system was down and for a 5-hour flight after a previous 11-hour flight, that was quite a disappointment. No food was offered."

Nadelen: "Sur un vol de presque 5h il faudrait peut être une collation gratuite et un meilleur éventail de repas"

Voordelen: "Plane left on time, smooth flight, arrived on schedule."
Nadelen: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"

Voordelen: "En général c'était très bien. Super! Rapport qualité prix! Même la bouffe était très correct."

Voordelen: "Price and crew were good. comfortable enough."
Nadelen: "No decent place to eat in the airport and no food options on the flight.Also it was an hour delayed."

Nadelen: "Le retard de nos valise arrivé à Vancouver"

Voordelen: "The staff was very friendly. The flight attendants were attentive and very nice."
Nadelen: "There wasn't much to like. They left an hour late with no explanation and forced us to run through the airport to catch our connection, they lost my baggage, the in flight entertainment was awful. The Rouge Player had no current movies or TV and the food portions were very small for a 9 hour flight."

Nadelen: "Plane was 3 hours late. 10$ meal voucher was all I was given. Had to run to make my connection to europe. Causing lost luggage for 3 days."

Voordelen: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Nadelen: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."

Nadelen: "1. L'avion de retour de Genève était beaucoup plus bruyante (Airbus x) que celle à l'aller vers Paris (Boieng 747). 2. L'espace dans cet avion est beaucoup trop restreint pour des vols long courrier. 3. L'achanlandage élevé à l'aréoport de Montréal a du faire poiroter l'avion au moins 30 minutes de plus au-dessus de l'aréoportt. 4. La foule à l'aréoport était si dense qu'il fut long avant que je ne sois dédouané. 5. Conséquences: a) j'ai raté la correspondance pour Ottawa; b) On m'a suggéré de prendre le prochain vol qui était déjà plein (très fort comme calcul) ou de prendre l'autobus... ou t'attendre le vol de 20h30... c) j'ai arpenté les corridors infinis de l'aréoport Trudeau pour tout à fait rien. 6. Ma fille est venue me chercher de Gatineau pour m'y ramener"

Nadelen: "4h de retard, on nous dit qu'aucune "voucher" d'hotel puisque le retard est dû est la température à chicago (d'ou provient l'avion) alors quil fait beau la bas et un cile sans nuage.....de plus, l'agente au comptoir qui s'occupe de nous imformer refuse de nous aider et distribue plutot des depliants avec on # de telephone pour que les gens appellent par eux meme....tres decue d'air canada et de son manque de communication ainsi que de la facon de transmettre l'informtion! De plus, tout etait fermé a YUL alors meme pas possible d avoir un café! 3 h + tard nous avons eu breuvages chauds et biscuits expirés..."

Voordelen: "Different announcements for boarding occurred almost simultaneously, making it hard to understand what was being said."

Voordelen: "Personnel courtoie et attentionné. Je me suis sentie en sécurité. Très bon vol."
Nadelen: "Je n'ai rien de négatif á rappoter."

Nadelen: "Rien à manger, et aucun film pour un trajet de cette distance. Pas de confort, mon garçon qui mesure 5p11 ne savait pas ou mettre ses jambes"

Voordelen: "films, efficacité de l'équipage"
Nadelen: "configuration de sieges 3-3. Tout le monde déteste être dans le milieu et réserver 24h à l'avance ne laisse plus grands options."

Voordelen: "Nothing"
Nadelen: "AC Ticket attendants were unbelievably rude."

Voordelen: "Tout était parfait, excellent service"

Voordelen: "Lovely crew."
Nadelen: "Seating is tight for anyone with long legs over 6 feet tall."

Voordelen: "Nothing"
Nadelen: "Cancelled, terrible service, cancelled last minute, no reasonable options for rebooking, not enough staff, disorganized section at airport, rudest security ever."

Voordelen: "Friendly staff"
Nadelen: "The boarding was a serious problem as there were no well defined waiting areas for over 400 people to board, blocking the way for other people to walk around the gates. The Toronto airport decided to board two flights to Frankfurt by two different airlines directly next to each other at about the same time, leading to lots of confusion. My frustration was increased by the fact that the airline managed to forget my luggage at transfer, while my travel companions was "just" delayed. during flight while the service was good, the quality of food was very low. The frustration was even further increased , the through the delay of the plane and the luggage problems our rental car reservation was expired as they only hold cars for 1 hour after scheduled reservation. The later not the fault of the airline, but i will certainly consider other airlines and rental car companies in my future Travel consideration unless the return trip experience changes my mind."

Voordelen: "Crew members were very helpful and friendly."
Nadelen: "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."

Nadelen: "2.5 hour delay and this seems fairly standard with this airline. Going to Toronto we had two long delays and one cancelled flight."

Voordelen: "Great service"

Nadelen: "I missed this flight due to my other flight being late."

Nadelen: "5 hour delay. Didn't get the correct seat."

Nadelen: "vol annulé et repoussé, aucune compensation offerte."

Nadelen: "No viewing screens and fewer selections of movies from air canada app compared with selection from vancouver to tokyo. I don't know why our return trip was so different."