Vind goedkope vluchten naar Zürich

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Nadelen: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."

Voordelen: "Flight attendants are friendly and helpful."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Nadelen: "Haven’t got there yet!!"

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Voordelen: "Everything!"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Nadelen: "Difficult if not impossible to sleep in coach"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Loved the warm and very delicious quiche, thank you!"

Voordelen: "great staff"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Nadelen: "My special meal wasn’t available."

Voordelen: "Chocolate Mövenpik ice cream"

Voordelen: "No problems to report. Boston to Zurich in under seven hours."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Nadelen: "The way the movies, needed extra parts. No touch screen"

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "Manque le petit sandwich"

Voordelen: "Courteous Staff Excellent Service and enough concern for the guests."

Voordelen: "La modernité de l'avion"
Nadelen: "Les turbulences de fou"

Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Voordelen: "The hospitality & staff were impeccable."

Voordelen: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Voordelen: "Fast boarding"
Nadelen: "Slow in refuelling, got us delayed for 40-"

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was friendly"
Nadelen: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Nadelen: "Entertainment"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Voordelen: "The crew"
Nadelen: "Seat comfort"

Voordelen: "The crew are amazing! Attentive and friendly."
Nadelen: "The seats could have been bigger."

Voordelen: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "The crew was amazing and the food was great."
Nadelen: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "My suitcase didn't come with the airline."

Voordelen: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nadelen: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Voordelen: "Very pleasant, professional crew"
Nadelen: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Nadelen: "Not happy to pay extra money for my case"

Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Voordelen: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nadelen: "Except for the man next to me - great!"

Nadelen: "Still waiting to board after missing this connection had to be booked on another airline"

Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Nice flight ...was comfortable travel ...good food.Thanks"
Nadelen: "No such things"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nadelen: "Flight departed 35 minutes late"

Nadelen: "Customer service"

Nadelen: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Really friendly staff. Great service"

Voordelen: "Great service"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nadelen: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Voordelen: "Smooth and simple. Great flight!"

Voordelen: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nadelen: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Voordelen: "The flight experience was smooth!"
Nadelen: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Voordelen: "The actual takeoff and landing with this airline is usually smooth"
Nadelen: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Nadelen: "Everything"

Voordelen: "Comfortable, on time, smooth boarding"

Voordelen: "Nothing"
Nadelen: "Manners"

Voordelen: "Super comfortable the seats and staff"
Nadelen: "Nothing it was great."

Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Nadelen: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Nadelen: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Voordelen: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Nadelen: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Voordelen: "Food was fantastic. Crew was attentive and polite."

Voordelen: "Crew was good, short flight on an older aircraft, everything was fine"
Nadelen: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Voordelen: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nadelen: "The selection of movies . Very poor . What entertainment?"

Voordelen: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nadelen: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "good service , everything good."
Nadelen: "nothing"

Voordelen: "My isle seat"
Nadelen: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"

Voordelen: "Comfortable seats"
Nadelen: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Voordelen: "Nothing"
Nadelen: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Nadelen: "Flight was late and caused loss of connection flight to Amsterdam"

Nadelen: "I almost died without watter due"

Voordelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Nadelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Nadelen: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Voordelen: "Nice service."
Nadelen: "Small aircraft"

Voordelen: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Nadelen: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Voordelen: "Departed and arrived on time despite boarding chaos."
Nadelen: "What was that stuff they served us to eat?"

Voordelen: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"

Voordelen: "Nothing. Rude staff. Horrible food and service."
Nadelen: "Everything"

Nadelen: "No entertainment No food for vegetarians"

Nadelen: "Not possible for online check-in"

Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Nadelen: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Nadelen: "Very very bad landing in split and i didn't find my luggage Mina"

Voordelen: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nadelen: "Nothing."

Voordelen: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Nadelen: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."

Voordelen: "The tiny plane was smooth in the air. Crew was nice."
Nadelen: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"

Nadelen: "We boarded our flight from gate C7, which as is common in Eastern Europe, a bus gate. To enter the gate, we were completely rescreened, although we had been screened to go from Bucharest to Belgrade. We waited on the bus for 15 minutes. Only a few seats on the bus so it is a standup experience. Finally the bus started driving to the parked planes, but turned away and drove to a where you would exit the bus after arriving. They told everyone to go upstairs where they explained that there was a "technical problem" on then plane and it would be delayed an hour. They sent everyone to gate A4a, where everyone was prescreened again. We waited in a hot gate for an hour, then boarded the bus and to make a long story short, we arrived in Zagreb 1 and a quarter hours late."

Voordelen: "On time."
Nadelen: "Small and uncomfortable prop plane. Boarded from rear only."

Voordelen: "Nothing."
Nadelen: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Voordelen: "Very friendly staff"

Voordelen: "."
Nadelen: "."

Voordelen: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Nadelen: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Voordelen: "Everything"

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Voordelen: "Good food, skillful pilot"

Voordelen: "All good."
Nadelen: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Voordelen: "Baggage allowance"
Nadelen: "Too few movie choices."

Voordelen: "On time"
Nadelen: "The boarding"

Nadelen: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."

Voordelen: "Nothing. Iberia wouldn’t let me on the plane."
Nadelen: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."

Nadelen: "Mucho frío y baños muy sucios."

Voordelen: "crew and flight excellent"
Nadelen: "too close the seats"

Voordelen: "Not much to like."
Nadelen: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "The aircraft comfort"
Nadelen: "Do the checking before not 15 min before the departure"

Voordelen: "Nothing"
Nadelen: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."

Voordelen: "Excellent flight, timely"

Voordelen: "On time"
Nadelen: "Space"

Nadelen: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."

Voordelen: "Iberia offered the worst ever flight of my life"
Nadelen: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"

Nadelen: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."

Voordelen: "N/A"
Nadelen: "N/A"

Voordelen: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Nadelen: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"

Voordelen: "Price"
Nadelen: "A cup of water given anywhere else for free was not provided. There was no entertainment. The plane was old and seats very uncomfortable"

Voordelen: "Once I understood how it worked it was a breeze"
Nadelen: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."

Voordelen: "Everything good litle big later but always is like this..."
Nadelen: "The latter"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Left on time, arrived 40 min early."
Nadelen: "The food was the worst on an international flight (out of more than 30)"

Voordelen: "More spacious than the flight to Madrid. Good was fresher good entertainment system."
Nadelen: "Seats were a bit hard."

Voordelen: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Nadelen: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Voordelen: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Nadelen: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Voordelen: "Our seats were very comfirtabke"
Nadelen: "Nothing, it was all great!"

Voordelen: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Nadelen: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Voordelen: "Fast efficient boarding."
Nadelen: "No frills flight. You have to pay for snacks and drinks."

Nadelen: "Your bag people are thieves."

Voordelen: "The crew is excellent"
Nadelen: "My luggage didn’t make it to Madrid"

Nadelen: "On time, food is ok."

Voordelen: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nadelen: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Voordelen: "Excellent"
Nadelen: "Very good"

Nadelen: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Voordelen: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Nadelen: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."

Voordelen: "Check in personnel were able to place me in the 3rd row where the seat pitch was poor but not as bad as the rows farther back. Wheelchair helpers were very efficient and friendly."
Nadelen: "This was return part of my journey. The LHR to MAD leg of my journey was extremely painful. I was unable to pay online or on the phone to upgrade the short leg of my return trip without raising cost of my whole trip from USD $1250 to over USD $4000! Also was not able to choose seats ahead of time online or on the phone. Even in the 3rd row it was difficult to fit my thigh length in the seat pitch. I had to sit with my legs splayed and with one leg in the aisle. My leg was constantly hit by luggage, pax, and cabin crew. It is critical to me that I can physically fit into the space between my seat and the one in front. With the short seat pitch emergency evacuation would be very difficult for me and the other pax. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years."

Voordelen: "Servicio a bordo y comida"
Nadelen: "El. Vuelo se retraso 3 horas"

Voordelen: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

Voordelen: "Absolutely nothing."
Nadelen: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"

Voordelen: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Voordelen: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Nadelen: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."

Voordelen: "Legroom and cabin crew"
Nadelen: "Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie."

Voordelen: "Crew was nice."
Nadelen: "We had paid for reserved seats. When we got to the gate they were not there. Got bad seats to fly six hours. Left an item on the plane. No help tracking it down. No one would give us a phone number or how to go about locating it."

Voordelen: "The senior flight attendant was responsive."
Nadelen: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"

Voordelen: "The only part of this flight that was good was when I deplaned at the end"
Nadelen: "The flight was delayed. We sat in the plane waiting for 1.5 hours. Passengers were not addressed as to why we were not moving. During this time the air conditioning was off and it was too hot. The crew was very rude and nowhere to be found most of the flight. I was extremely thirsty and crew was upset when I asked for water"

Voordelen: "Quick pickup of baggage."

Voordelen: "Seats and service"
Nadelen: "Nothing"

Voordelen: "I had the next seat empty next to the window so I can sleep more comfortably. The entertainment selection was wonderful."
Nadelen: "The air conditioning was too cold. I was sneezing the whole trip."

Voordelen: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Voordelen: "All went well!"

Voordelen: "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Nadelen: "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Voordelen: "The tablet selection was very variety."
Nadelen: "The announcement was hard to hear the volume was loud but something not quiet understandable"

Voordelen: "Très bon personnel de bord, check-in et embarquement très rapides!"

Voordelen: "Great crwe and Nice seat"
Nadelen: "There was not enough include meals and drinks"

Voordelen: "They let me sleep and didn’t wake me for food or beverages."
Nadelen: "Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all."

Voordelen: "The plane was new and very comfortable"
Nadelen: "Free snack"

Nadelen: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"

Voordelen: "Timing parfait"
Nadelen: "Une collation offerte"

Nadelen: "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Voordelen: "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Nadelen: "The food it wasnt good"

Voordelen: "Vuelo directo"
Nadelen: "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Nadelen: "It is an airline that deceives you"

Nadelen: "The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights."

Voordelen: "Unfortunately there is not one positive thing I can say"
Nadelen: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Voordelen: "Friendly and the seats were more comfortable I think."

Voordelen: "When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more"

Voordelen: "That it was a safe flight."
Nadelen: "Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre."

Voordelen: "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Nadelen: "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Voordelen: "Smooth ride"

Nadelen: "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."

Voordelen: "Cartoons on tv (for kids)"
Nadelen: "the plane is too tight"

Voordelen: "The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight"
Nadelen: "The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us"

Voordelen: "The punctuality"
Nadelen: "Food"

Voordelen: "The effort of Air Europa crew to try to accommodate us in seating request"
Nadelen: "1) Aircraft overall conditions. Aircraft interior needs to be refurbished. The quality of the food served was under normal standards. 2) Boarding of the aircraft was not well organized 3) Aircraft departure scheduled time shown on the screens differed from actual boarding pass printed time thus creating confusion."

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Nadelen: "Boarding process was horrible and some of the staff were very rude"

Nadelen: "The company offers onboard entertainment but we have to pay extra for the headphones, ridiculous ! Just add $3 to the flight tickets but don't charge us money for stupid made in China headphones for God's sake ! Next time British Airways or Air France for me no more Air Europa. Moreover: In Madrid just before boarding to Miami, a guy from Air Euopa asked me some questions regarding my stay in the U.S.. That is NOT his business ! "How long are you going to stay in the U.S." ? This is NOT his business ! His job is to check if my passport is OK with my boarding pass, that's all ! Abuse of power or he has no clue what he was doing."

Voordelen: "Crew was great, however boarding could be improved. Too many checks and waiting to board."

Nadelen: "They did not keep my luggage over the long stay. Had to carry it around Madrid. The meals I ordered were not available. No individual screen entertainmen ton the flight."

Nadelen: "they didn't bring for all the passengers that ordered a kosher meal."

Voordelen: "No frills, on time take off and landing"
Nadelen: "Leg room, particularly on the Airbus from MAD to MUC was pretty small."

Nadelen: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Voordelen: "Le premier vol"
Nadelen: "Le deuxième vol"

Voordelen: "Our flight was on time, our crew was kind and helpful, seats were very confortable, on air entertainment was great. It simply get like a great airline and not a budget one. The plane felt new"
Nadelen: "I liked everything."

Nadelen: "Delayed, both ways"

Nadelen: "Advance check-in did not work -- tried 3 times. Entered all the info, pressed enter and nothing happened."

Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"

Voordelen: "None"

Nadelen: "The boarding was slow and it was hot in this flight."

Nadelen: "Retard 1h40!!!!!"

Voordelen: "Confort Équipage au top"
Nadelen: "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Voordelen: "Équipage sympa"
Nadelen: "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Voordelen: "Crew was pleasant"
Nadelen: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."

Voordelen: "Comfort and quiet aircraft"
Nadelen: "Food and that only allow one bag for long haul flight while most of the airlines allow 2 pieces for economy travelers."

Voordelen: "Everything about the flight from the moment I boarded was totally fine."
Nadelen: "The line to get checked-in in Barcelona was extremely long and I waited nearly an hour - can't help thinking if the online check-in was more dependable, it would have been a shorter line, but I made it to my gate with time to grab some lunch so life's still not all that bad."

Voordelen: "Flight quick and uncomplicated."
Nadelen: "Boarding chaotic. No food or entertainment involved."

Nadelen: "No teníannTV!!"

Voordelen: "departure from JFK to Madrid was on time"
Nadelen: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."