Vind goedkope vluchten van Bosnië en Herzegovina naar Brussel-Nationaal

Voordelen: "Excellent"

Voordelen: "Great service in 1st class"
Nadelen: "All good"

Voordelen: "Food was good and plentiful."
Nadelen: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Voordelen: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Nadelen: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Nadelen: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Avoid spilling coke on the passengers"

Voordelen: "Everything was perfect."

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Everything"

Nadelen: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Voordelen: "Punctual modern aircraft."
Nadelen: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Nadelen: "Food selection was a bit short"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Voordelen: "plane and crew were fine. Didn’t use any entertainment."
Nadelen: "checked baggage fee at airport exorbitant."

Voordelen: "service, food and chocolate"

Voordelen: "Very Pleasant Staff!"

Nadelen: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Voordelen: "Seats a bit tight"

Voordelen: "On time flight"
Nadelen: "Are the seats getting smaller or am I getting bigger?"

Voordelen: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Voordelen: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Nadelen: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Voordelen: "The hospitality & staff were impeccable."

Nadelen: "Delay"

Voordelen: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Nadelen: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Chocolate was good, a bigger piece, or 2 of them would be better"

Voordelen: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Nadelen: "Nothing"

Nadelen: "delayed"

Voordelen: "Most things were great"
Nadelen: "Flight was delayed and almost missed my second flight"

Voordelen: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Nadelen: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "The crew was very attentive and friendly"
Nadelen: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Voordelen: "Nothing because the airplane seats were terribly uncomfortable!"

Voordelen: "Excellent customer service, and on time flight"

Voordelen: "Attentive crew offwring water frequentlyflight"
Nadelen: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Voordelen: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Nadelen: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Voordelen: "The whole experience was excellent didnt hv to wait long for luggage"
Nadelen: "Pressure to make connecting flight"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "the punctualty"
Nadelen: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Voordelen: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Nadelen: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Nadelen: "id."

Voordelen: "zurich a great airport."
Nadelen: "cheese roll"

Voordelen: "Super nice and skilled staff, everyone was great to interact with."
Nadelen: "Not a thing."

Nadelen: "No social distancing‼️Service on plane just horrible"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "No complaints, Turkish airlines is simply one of the best company in Europe."

Voordelen: "As always, Turkish Airlines takes care of their customers with the best service."
Nadelen: "Seats could have been a little better."

Voordelen: "Everything"

Nadelen: "Everything is exellent"

Nadelen: "they allowed either carryon or a personal pack"

Voordelen: "Check in staff was very nice Crew on board not so professional Food was ok"
Nadelen: "Seats not comfortable Limited movie selection Flight connection time too long"

Nadelen: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Voordelen: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Voordelen: "Reasonable price, new aircraft, friendly flight crew, good food. Good movie selection, on time departure and arrival,"

Voordelen: "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
Nadelen: "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Nadelen: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."

Nadelen: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"

Voordelen: "Everything is nice with Turkish airlines"
Nadelen: "Nothing"

Nadelen: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"

Voordelen: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Nadelen: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Nadelen: "overall good experience"

Nadelen: "I miss the turkish delights they used to serve"

Voordelen: "The staff is very nice and good service and very helpful"
Nadelen: "The Delay and the rough landing"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Nadelen: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."

Voordelen: "We weren't seated together at first but they helped once we were on the plane"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "The entertainment and food was good."
Nadelen: "Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right."

Voordelen: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Nadelen: "No subtitles in foreign languages"

Voordelen: "The staff!"
Nadelen: "The turbulence lol"

Nadelen: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"

Voordelen: "Food was ok, the crew also was good."
Nadelen: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."

Voordelen: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Nadelen: "Not mich to be unliked honestly Normally there are long wait lines ,not with Turkish"

Voordelen: "Just excellent, everything up the standards."

Voordelen: "Plane was clean and comfortable, staff were professional"
Nadelen: "Flight was delayed about an hour"

Voordelen: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Nadelen: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."

Voordelen: "The seat"
Nadelen: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"

Voordelen: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."

Voordelen: "Friendly crew. Good food."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Nadelen: "Fantastic"

Voordelen: "The food was good, the crew was very professional and friendly."
Nadelen: "The seats are too crammed and there's barely any room in the economy class."

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Nadelen: "Wasn't able to go due to the coup and I haven't heard back from anyone and have not received a reimbursement. And when I call it takes more than 30 minutes to reach an actual person."

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "Everyone seemed pretty happy to be at work that morning."

Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Voordelen: "Boarding was done on time."

Nadelen: "It could have left on time or explained why it left 20 minutes late"

Voordelen: "Efficient, comfortable, food was good, everything. This felt like what flying used to be. (A good thing)"

Voordelen: "Very friendly personal"
Nadelen: "Not even free soft drinks"

Voordelen: "Seat was nice"
Nadelen: "Baggage delivery."

Voordelen: "Crew otherwise very ok"
Nadelen: "Make sure right you can accommodate all the cabin luggage before allowing it to be taken onboard. I was asked by flight attendant to take my own luggage out because they did not have enough space. I don’t think that this is my job. I traveled with minimal bag onboard. Not my problem and not my job"

Nadelen: "The connection time of flights needs to be adjusted. I had to fly from Dubrovnik to Zagreb with a connecting flight to Frankfurt. I missed my fight to Frankfurt due to the line being so long at the passport screening area. There's nobody at the airport to help you and they were rude!"

Voordelen: "Beautiful views. Friendly staff"

Voordelen: "Didn’t happen"

Voordelen: "Tout service et exactitudes"

Nadelen: "Le vol de Split a Francfort a ete retarde. J'ai presque manque mon vol."

Voordelen: "The price appears low, but does not include baggage fees"
Nadelen: "Check in was very late. Made making the plane a close call. Supposedly check in should start 2 hours ahead of flight. The baggage drop was not available until 1 hour before the flight. According to the rules baggage must be dropped 1 hour before the flight, but the counter was not open. I asked an employee what the issue was and received no meaningful answer.. I made the effort to prepay the baggage fees. Good thing or we would have missed the flight. Will never fly Croatian again"

Nadelen: "1 hour delay for a 45 mm flight in a small airport. No explanations."

Voordelen: "Crew was great!"
Nadelen: "Entertainment system old"

Voordelen: "good leg room on seats. food was OK"
Nadelen: "boarding was very slow"

Nadelen: "Flight was delayed departing Zagreb resulting in missed connection in Frankfurt"

Voordelen: "Crew very efficient and friendly. Loved the glass of free wine and chips! Made for a relaxing flight."

Voordelen: "Check in was easy and on time. Bus was used to take passengers to plane, but it was short quick ride.Flight too short for any real food or entertainment, but they served bottled water."

Voordelen: "Everything ok, crew was nice and friendly."
Nadelen: "Food was poor."

Voordelen: "All"
Nadelen: "Nothing"

Nadelen: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled."

Voordelen: "Fast and reliable service"

Nadelen: "plane personell come to plane 5 minutes after expected boarding time so all passengers should wait. I continue from Zagreb to Wiena and we should go again through security check :( there was long quene and very precisious guards so i came to gate 5 minutes before boarding ends."

Voordelen: "I did have some problems with check-in at a regional transfer airport to Munich. But in no way was this the fault of Lufthansa."
Nadelen: "Please tell Croatia airlines to update their 90's era online check-in websites so that it actually works. Starting with Split/Trogeir."

Voordelen: "Nothing special, short flight so all fine."
Nadelen: "On-Line Check-In still doesn't work, please enter your last name error, of course i entered my last name. Comfort was ouch. Half hour late take off but nothing special."

Voordelen: "The flight was on time. The improvement of the airport is amazing. In the past few years my family traveled over Zagreb airport. The old building did not have enough capacity and there were always complaints during our traveling conversations. The new addition is not huge, but very modern and more efficient."
Nadelen: "There was nothing I did not like."

Voordelen: "The flight was on time. The crew was pleasant."
Nadelen: "There was nothing I did not like."

Voordelen: "Great service. Totally on time."

Nadelen: "The mishandling of my luggage was disappointing , I basically watched Being tossed to the ground from about 12ft high"

Voordelen: "Very friendly and attentive crew."

Voordelen: "Clean plane, short flight."

Voordelen: "The plane was 90 minutes late and we sat on the Tarmac for 35 minutes"
Nadelen: "The cheese sandwich is not great for a vegan, not that I expect vegan food but they could offer something less mainstream like a selection of fruits"

Voordelen: "The staff was friendly They gave you water and crackers Your carryon was free"

Nadelen: "90min late on departure"

Voordelen: "The staff was friendly and although the flight was short we were served a tasty snack and a drink. Also, although the plane was small, there was a good amount of leg room."

Nadelen: "People in front of me."

Voordelen: "Great service & nice new airport - took no time at all to get through security."

Nadelen: "The airline lost my bag and was extremely rude when I inquired about it. The space was also cramped."

Voordelen: "Flight attendants are okay"
Nadelen: "Seat leg room is horribly narrow. The airline is so greedy"

Voordelen: "Easy and fast!"

Nadelen: "Small space per person"

Voordelen: "Liked the ice cream and chocholate! Also liked how the monitors were playing footage of Switzerland. Also there was full visibility and transparency into flight duration and orogresss."
Nadelen: "No tv or movies."

Nadelen: "The check in lady did not speak/understand English. One of our carry on luggage did not fit into the prescribe size. We wanted to remove some stuff to avoid the bulging but refused us to do so, insisting that we checked it in and pay EUR 70.00 otherwise she will refuse to board us. We felt intimated and had no other choice but pay up or lose our connecting from Paris. Hence, the bad review, otherwise our experience with the flight and crew were excellent. Hope you can help us get a refund from that unnecessary EUR 70 expense."

Voordelen: "The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed."
Nadelen: "Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour."

Nadelen: "The extra time involved at Istanbul and Chicago airports to seperately check in my Kindle."

Voordelen: "We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time."
Nadelen: "We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen"

Voordelen: "I very much liked the organization about the flight, notifying me via makl and quick service."
Nadelen: "Just filling this space for nothing, because I liked everything!"

Voordelen: "Was upgraded to business. Food was excellent -- fresh and nutritious. Staff excellent service."
Nadelen: "Boarding hectic. Gate too small at CDG."

Voordelen: "Les avions étaient a temps"
Nadelen: "Pas de repas et de café le soir"

Voordelen: "We left on time. This was a very short flight. Not much to say about it."

Voordelen: "The staff handling the problem were on the whole patient and kind. Once we were able to get to a staff to rebook, they tried."
Nadelen: "There was clearly no plan in place for when a flight is cancelled, how to handle all the passengers' needs quickly and efficiently once the decision was made by the airline to cancel that flight. There was not enough staff when they were needed. There should be emergency staff who can come in for such a problem. Meal vouchers, though spoke of, did not get given out. Even if they were, we could not have used them as we were stuck in a very long and very slowly moving line. Over 3+ hours of waiting, no one from the airline came around to offer even water. They did not try to make sure the the lines stayed a single line - too many people tried to cheat and cut in raising anger, making already frustrated and stressful situation even more so."

Nadelen: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."

Voordelen: "The actual takeoff and landing with this airline is usually smooth"
Nadelen: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Voordelen: "Comfortable, on time, smooth boarding"

Voordelen: "Super comfortable the seats and staff"
Nadelen: "Nothing it was great."

Voordelen: "Nothing, pretty much"
Nadelen: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Nadelen: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Voordelen: "Crew was good, short flight on an older aircraft, everything was fine"
Nadelen: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Voordelen: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nadelen: "The selection of movies . Very poor . What entertainment?"

Voordelen: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Nadelen: "More movies and TV shows please!"

Nadelen: "My bag making it to my destination not broken."

Voordelen: "Crew"
Nadelen: "Seats"

Nadelen: "Snacks on the plane, comfort"

Voordelen: "Ok?"

Voordelen: "The crew was friendly."
Nadelen: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"

Voordelen: "Crew is fantastik,Dana is the best"
Nadelen: "Food"

Voordelen: "Comfy and clean"

Voordelen: "Pleasant staff, wonderful food, very pleasant flight"
Nadelen: "Nothing, everything was very good"

Voordelen: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nadelen: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "On time flights both directions"
Nadelen: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Voordelen: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Nadelen: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Voordelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Nadelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Nadelen: "Too hot temperature inside te aircraft. Seats uncomfortable"

Voordelen: "Timeliness, cleanliness and comfort."
Nadelen: "Inflight duty free closed too early."

Voordelen: "Comfortable aircraft"

Nadelen: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."

Voordelen: "No complaints"
Nadelen: "Everything was OK"

Voordelen: "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Nadelen: "New sits are just uncomfortable, especially in the middle."

Voordelen: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Nadelen: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Nadelen: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"

Nadelen: "My luggage was lost."

Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Voordelen: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nadelen: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Nadelen: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."

Nadelen: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Voordelen: "The tiny plane was smooth in the air. Crew was nice."
Nadelen: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"

Voordelen: "Nothing."
Nadelen: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Voordelen: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Nadelen: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Voordelen: "The food was good as always, the crew is nice."
Nadelen: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."

Voordelen: "On time, professional"
Nadelen: "food could be better"

Voordelen: "The seat, flexibility were great..and food are tasty and delicious"
Nadelen: "The crew was not friendly for the flight to Belgrade"

Voordelen: "Elena"

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Voordelen: "Good food, skillful pilot"

Voordelen: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Voordelen: "Baggage allowance"
Nadelen: "Too few movie choices."

Voordelen: "Luggage allowance"
Nadelen: "Too few movie selections"