Vind goedkope vluchten van Brussel naar Chengdu

Nadelen: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Nadelen: "Allow business passenger to use front bathroom."

Voordelen: "The crew."
Nadelen: "The time between flights."

Voordelen: "Flight and the crew!"
Nadelen: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Voordelen: "Flight arrived on time"
Nadelen: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Voordelen: "Newer plane, crew was amazing, seats were adjustable"

Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Nadelen: "Head support for 6 feet plus people on seats would be good"

Voordelen: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nadelen: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Nadelen: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "Good for both."
Nadelen: "Bigger seats."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"

Voordelen: "Being fed was amazing and watching free TV was great!"
Nadelen: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "Everything was good except for the entertainment consul for one of our seats."
Nadelen: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Voordelen: "My seat at the window was great and the staff really friendly and courteous!"

Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"

Nadelen: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Voordelen: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nadelen: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Nadelen: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Staff very pleasant"
Nadelen: "Evening snack was not the greatest breakfast was pretty food"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Nice flight ...was comfortable travel ...good food.Thanks"
Nadelen: "No such things"

Voordelen: "The entertainment options were good."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "Food"

Voordelen: "Friendly staff"
Nadelen: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Please Endeavour to put the expiration date on the food served in the flight."

Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Voordelen: "Consistently high standards"
Nadelen: "Nothing"

Nadelen: "At some point the luggage was lost. here."

Voordelen: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nadelen: "The amount of extras you have to click no to while checking in online."

Voordelen: "The food was excelent"
Nadelen: "I have to pay to pay a little more confort"

Nadelen: "Dutch sub titels would be nice."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Voordelen: "There was a good amount of leg room for an economy seat"
Nadelen: "I wish there was a bigger movie selection"

Voordelen: "Crew was very good and professional, yes the seats were comfortable"
Nadelen: "I think the Xiamen knows how to run an airline."

Nadelen: "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"

Voordelen: "Crew was nice"
Nadelen: "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."

Voordelen: "The crew was nice"
Nadelen: "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"

Voordelen: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Nadelen: "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

Nadelen: "The crew should speak better English. They polite and helpful but clear English is a plus value"

Voordelen: "The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all."
Nadelen: "The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success."

Voordelen: "Comfy seat"
Nadelen: "Less salt in the food"

Voordelen: "The crew was great, and seat was comfy compare to other European airlines seats"
Nadelen: "Less salt in the food would’ve been better"

Voordelen: "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
Nadelen: "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

Voordelen: "RAS"
Nadelen: "le transfert vers Tokyo"

Voordelen: "RAS"
Nadelen: "le transfert vers Tokyo (besoin de sortir de l'aéroport et de ré-entrer)"

Voordelen: "No real problems"
Nadelen: "Nothing significant"

Voordelen: "Nice flight; very comfortable"
Nadelen: "Short flight; so no in-flight entertainment (no problem though)"

Voordelen: "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
Nadelen: "Short flight; so there was no real in-flight entertainment. That's really alright though."

Voordelen: "yes crew were amazing"
Nadelen: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

Voordelen: "Upgraded to business class for free and service was amazing."

Nadelen: "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"

Voordelen: "food and service"

Nadelen: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."

Voordelen: "The flight was fine"

Voordelen: "Nothing"
Nadelen: "Had to process in and out of immigration then back into airport No transit area"

Voordelen: "Everything"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Nothing"
Nadelen: "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."

Voordelen: "Finally getting a flight the next day"
Nadelen: "My seat was given to someone even though I still had time to make the connection."

Nadelen: "Why is my passport number wrong?"

Voordelen: "the order of boarding the plane"
Nadelen: "food was dry"

Voordelen: "Nothing"
Nadelen: "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."

Voordelen: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Nadelen: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

Voordelen: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Nadelen: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

Voordelen: "Clean plane. Left on time. A little more seat room than many other carriers."
Nadelen: "Poor selection of movies. Want more light comedy"

Voordelen: "Nothing. never boarded. Took the train instead."
Nadelen: "1 hour connection. I missed my flight because the flight out of LAX got delayed."

Voordelen: "The flight crew was kind..really hard working.."
Nadelen: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"

Voordelen: "I like the price but best of all the service and the attention given to us by all staff members."
Nadelen: "Everything was great!"

Voordelen: "Two meals plus sandwich in between were enough to keep me from getting hungry."
Nadelen: "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."

Voordelen: "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
Nadelen: "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"

Nadelen: "直飞"

Nadelen: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."

Voordelen: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Nadelen: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Nadelen: "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."

Voordelen: "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
Nadelen: "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."

Voordelen: "Overall Ok"
Nadelen: "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"

Voordelen: "GOOD Service, Great Priceing!!!"

Voordelen: "The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained."
Nadelen: "Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well."

Voordelen: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Nadelen: "3 hour delay, with no explanation given!"

Voordelen: "Price, Opportunity to check out a city I never would have visited while on extended layovers"
Nadelen: "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"

Voordelen: "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
Nadelen: "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"

Voordelen: "Boarding was pretty quick."
Nadelen: "Seats were quite uncomfortable. Not much leg room."