Vind goedkope vluchten van Brussel-Nationaal naar Douala

Voordelen: "Yes"
Nadelen: "Customer services"

Voordelen: "I was happy to avail of Wifi in the sky."
Nadelen: "No entertainment! For an major international flight, one expects some seatback entertainment"

Nadelen: "It was ok"

Voordelen: "New plane, fresh feel. Food is ok."
Nadelen: "Airline feels basic and no frills."

Voordelen: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Nadelen: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."

Voordelen: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."

Nadelen: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"

Nadelen: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"

Voordelen: "The crew members are very polite and professional"
Nadelen: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"

Voordelen: "Friendly service"

Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"

Voordelen: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "They respect the timing"
Nadelen: "The luggage escalator is not working and you have to carry it from one point to another..."

Voordelen: "Timeliness, Service, Cleanliness Comfort"

Voordelen: "Nice blankets. Good service."
Nadelen: "Food wasn't that great and juices were very sweet (tasted like sugar water)"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."

Voordelen: "New airline. Left 20 mins early."
Nadelen: "Nothing."

Nadelen: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."

Voordelen: "the snack was terrific!"

Voordelen: "Landing was very smooth. I got window seat as requested."
Nadelen: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."

Voordelen: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."

Voordelen: "Good"

Voordelen: "on schedule. staff at counters and flight crew were courteous and professional."

Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "New plane, friendly crew"
Nadelen: "Cramped seating, poor signage & boarding announcements"

Voordelen: "Everything"
Nadelen: "Time management"

Voordelen: "Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight"
Nadelen: "Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available"

Nadelen: "No entertnainment"

Voordelen: "Planes were great and flight crew excellent."
Nadelen: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Nadelen: "Nothing."

Voordelen: "Everything went well as expected..."

Voordelen: "movie dinner on each leg of the flight"
Nadelen: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"

Nadelen: "Too cold on the plane - way, way too cold"

Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."

Voordelen: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Nadelen: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."

Voordelen: "Clean planes"
Nadelen: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"

Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "the flight got me to Gaborone on Monday morning"
Nadelen: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."

Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"

Voordelen: "Orderly, organized, courteous"

Voordelen: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Nadelen: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."

Voordelen: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Nadelen: "Service & good landing"

Nadelen: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."

Voordelen: "They were professional, timely and courteous. Except for one flight attendant who was a bit rude, the entire flight was enjoyable"
Nadelen: "The rude flight attendant who was welcoming people to the plane"

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "Can't really remember."
Nadelen: "Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight."

Nadelen: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."

Nadelen: "Food in TK used to be great... not anymore!"

Voordelen: "High Quality experience."
Nadelen: "Could have purchased through Turkish and saved money since I had to make a date change."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Nadelen: "No flat bed in business class. Flight delayed and 1 hour 10 minutes late; my bag did not make the connection in Istanbul. My bad is due to be delivered tonight."

Voordelen: "In flight entertainment system and food. Courteous crew."
Nadelen: "That they destroyed one of our suitcases"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "Best flight ever on"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "Service, professionalism"
Nadelen: "Food is good but very bland."

Voordelen: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Voordelen: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Nadelen: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Nadelen: "Flight was delayed. Missed my connecting flight. Had to wait 12 hrs in Istanbul for the next flight to Tirana. I missed my mother’s funeral."

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Nadelen: "Everything I enjoy flying with turkey airlines"

Voordelen: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Nadelen: "Nothing they suck"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "On board catering and new planes are a plus"

Voordelen: "Food good, good service"
Nadelen: "Change of flight at lstanbol.no help to carry hand bags especially for seniors."

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Nadelen: "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Voordelen: "Everything was great."

Nadelen: "Repas"

Nadelen: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Nadelen: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."

Nadelen: "Le retard allé comme retour"

Voordelen: "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Nadelen: "Rien"

Voordelen: "Ras"
Nadelen: "Le divertissement"

Voordelen: "El entretenimiento"
Nadelen: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Nadelen: "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"

Voordelen: "The crew was OK, but nothing special."
Nadelen: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Nadelen: "Delay in take off 45 min!!!!"

Voordelen: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Nadelen: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Voordelen: "Très bien"
Nadelen: "RAS"

Voordelen: "Le lounge Air France magnifique; personnel de bord"
Nadelen: "Le système de divertissement à bord"

Voordelen: "Le personnel de bord et le service délivré sur un vol national"

Voordelen: "À bord, généralement tout se passe bien"
Nadelen: "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"

Nadelen: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Nadelen: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Nadelen: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Nadelen: "Ne pas avoir du retard pour le décollage"

Voordelen: "Crew was ok and servicial"
Nadelen: "Food and reception at door of boarding"

Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Nadelen: "Tres mauvaise expérience avec Air France, vol raté, donc 900€ de frais supplémentaires pour un voyage avec mon epouse et nos 2 jeunes enfants. Le vol en lui-meme etait correct."

Voordelen: "The crew was nice and the seat comfortable."
Nadelen: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Voordelen: "J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve..."
Nadelen: "Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix."

Nadelen: "C'était un vol court de 50 mn, pour le prix c'était correct, je ne m attendais pas au confort ultime!"

Nadelen: "More water provided during the flight. Also, the second meal was not very good."

Nadelen: "Respecter les horaires"

Nadelen: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Voordelen: "siège plus"
Nadelen: "repas"

Nadelen: "Assise des sièges premium un peu dure"

Voordelen: "Everything! It was a wonderful experience."
Nadelen: "Nothing"

Nadelen: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Voordelen: "Crew was friendly and attentive but hard to understand"
Nadelen: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Voordelen: "Crew members"
Nadelen: "Up to 1 hour late and they leaved my baggage in Paris"

Voordelen: "Good food and service"

Voordelen: "Flight was on time."
Nadelen: "Food could have been much better in comparison with other airlines."

Voordelen: "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Nadelen: "Avion retard.. Pas drôle avec un bébé fatigué"

Nadelen: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."

Voordelen: "Good selection of movies"

Voordelen: "PNC charming et communique bien dur le retard Excellente place 10D pour les jambes"
Nadelen: "1h50 de retard cause réparation freinage au vol orecendent"

Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"

Voordelen: "Bon équipage"
Nadelen: "Nourriture moyenne"

Voordelen: "Personnels agréables et disponibles. Bonne information quant au retard."
Nadelen: "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"

Voordelen: "Flight attendants were very nice"
Nadelen: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Nadelen: "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"

Voordelen: "Enjoyed my food, especially tasty for airplan fare!"
Nadelen: "Not enough leg room"

Voordelen: "Food, service, comfort"

Voordelen: ". Budget airline with no legroom or extras"
Nadelen: "See above. Nothing specific to like."

Voordelen: "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Nadelen: "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Voordelen: "I like the service. They caring and give snacks, comfort and overall"
Nadelen: "None. I like everything"

Nadelen: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Nadelen: "They won’t allow me to fly"

Voordelen: "Seat had power supply. Also had own screen"
Nadelen: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Voordelen: "I was a nice flight"
Nadelen: "If was more internment would be better"

Voordelen: "Actually everything"
Nadelen: "Nothing"

Voordelen: "Crew was very nice and respectful."

Nadelen: "Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used."

Voordelen: "It was a smooth flight and the crew were nice."
Nadelen: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"

Voordelen: "On time"
Nadelen: "Send notifications"

Nadelen: "Old plane - entertainment system did not have too many movies. Food was just okay"

Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"

Voordelen: "The seat, the space, the crew and the window"
Nadelen: "For the food, not all of the people eating eggs.. some of them vomit because of it."

Voordelen: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Nadelen: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Voordelen: "Delivering of luggage"

Voordelen: "Airplane crew were frendly and helpful."
Nadelen: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."

Voordelen: "Crew was friendly and helpful"
Nadelen: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"

Voordelen: "Nice planes. On time. Very friendly crew."

Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"

Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Voordelen: "Enough room to sit comfortably in."
Nadelen: "Bathrooms were so dirty by the end of the trip. The toothpaste they gave us was so dried out, you couldn’t even break the seal on it. The ear plugs they gave out were useless. The entertainment had no movies or TV shows I liked. There was a guy next to me who overflowed his seat over into mine."

Voordelen: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"

Nadelen: "trip was very short however the crew was so nice and cooperative."

Nadelen: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"

Voordelen: "Short flight"
Nadelen: "Quick orocedure"

Nadelen: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."

Voordelen: "Nothing"
Nadelen: "Careless"

Voordelen: "It’s was great"

Voordelen: "Everything"

Voordelen: "I like that there were any kind of drinks you like ( from sprite to mango juice). The meat was too hard to eat. It was almost a raw meat. Very hard to chew."
Nadelen: "I didnt like the crew checked our boarding papers in the plane. It was nonesense. I showed the boarding paper 3 thimes and they want to see one more time."

Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Nadelen: "We received our baggage 2 days later"

Voordelen: "I visit it before I like this country"
Nadelen: "Traffic"

Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Voordelen: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Nadelen: "More garbage pickup needed- computer screens were dirty from previous flight use"

Voordelen: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"

Voordelen: "The flight attendants’ hospitality and meal service."

Voordelen: "Ordinary flight"
Nadelen: "Late Small aircrart Very narrow Uncomfortable"

Voordelen: "Inexpensive fair."
Nadelen: "Little interaction with crew"

Voordelen: "Fair was inexpensive."
Nadelen: "Too many security checks"

Voordelen: "Thé smiling and helpful flight attendant"
Nadelen: "The kind of movie"

Voordelen: "Price was affordable . Short layover. Easy and good flight connection."
Nadelen: "Poor snacks."

Voordelen: "The crew whas nice but smill od airplane whas very bad"
Nadelen: "Upgrade the airplanes"

Nadelen: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"

Voordelen: "Same"
Nadelen: "Same"

Voordelen: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Nadelen: "Nothing really"

Nadelen: "Nothing"

Voordelen: "It was excellent trip, I will surely repeat it."

Voordelen: "Ponctuel"
Nadelen: "Retard d'arrivée à la porte d'embarquement de personnel féminin pour le contrôle de sécurité avant de pouvoir procéder au boarding. Toutes les femmes ont du attendre très longtemps avant de pouvoir embarquer. Le personnel m'a réveillé pour manger alors que j'étais assoupie"

Voordelen: "Was good trip in terms of timing!"

Voordelen: "It got me from point A to point B so it met the minimum requirements."
Nadelen: "Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way."

Nadelen: "Poor communication"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."

Voordelen: "Crew was good"
Nadelen: "Arrived one hour late."

Nadelen: "I changed my flight but they didn’t change it and now I’m stuck!!!"

Voordelen: "Food"
Nadelen: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"

Voordelen: "Helpful, friendly crew. Comfortable plane"
Nadelen: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"

Nadelen: "Better seat"

Voordelen: "Yes"
Nadelen: "Nothing comes to mind"

Nadelen: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Nadelen: "The delay time was too much for no proper reason"

Nadelen: "Nothing"

Nadelen: "The seats are uncomfortable"

Voordelen: "Nice crew. Smooth flight :)"

Voordelen: "crammed seats, meh food first experience with ethiopian, wasn't great"

Voordelen: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Nadelen: "The food could have been better and the crew attention and assistance to the passengers."

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Nadelen: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."

Voordelen: "I was a bit hesitant to fly Ethiopian Air for such a long flight (Dublin to LAX) however it turned out to be the best leg of multi-segment trip (all other flights were Aer Lingus or Delta and Ethiopian Air was far superior to both of those carriers). Flight attendants were friendly, the physical space was comfortable and spacious, the food was plentiful and delicious. Movies offered were relatively new and the IFE worked well. This flight is a continuation from Addis Ababa to LAX so when we boraded in Dublin most people were already onboard. It was a bit difficult to find space in the overhead bins but with a little rearranging of smaller packages by other passengers, we were able to fit our carry-ons in the overhead bin near our seats."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Seats are reasonably comfortable with sufficient storage space Food was OK"
Nadelen: "Chech in was poor - didn’t have priority stickers for business class luggage. Had to go to different counter for hotel voucher. Overall not good and professional Didn’t have ice on the plane ( for drinks, water etc)"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "I had an extra seat in my row which was nice."
Nadelen: "No flight overnight is ever very comfortable. It’s difficult to sleep."

Voordelen: "Everything was on time, high quality, and enjoyable"
Nadelen: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."

Nadelen: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."

Voordelen: "Friendly crew"
Nadelen: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"

Nadelen: "the layover in Dublin was too long--longer than scheduled"

Voordelen: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Nadelen: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Nadelen: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."

Voordelen: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
Nadelen: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"

Voordelen: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Nadelen: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Voordelen: "food and beer were fine"
Nadelen: "4 flights ,4 delays. poor customer service . every thing is very slow ."

Voordelen: "The aircraft was brand new so everything was great"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "The flight was on time and they fed us well."
Nadelen: "Nothing really."

Nadelen: "Delayed without explanation or heads up"

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Nadelen: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Voordelen: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Nadelen: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"

Voordelen: "Great prices, and helpful staff"
Nadelen: "The food was mediocre, almost poor."

Voordelen: "1) On time"
Nadelen: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"

Voordelen: "Nothing"
Nadelen: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Nadelen: "Same as above"