Vind goedkope vluchten van Brussel-Nationaal naar Hamburg

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "The crew was friendly and helpful."
Nadelen: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Voordelen: "the crew were so nice"
Nadelen: "not enough room between seats"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "The crew were very good. Seats were small."

Voordelen: "Liked the time of the flight."
Nadelen: "It left late."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Nadelen: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Nadelen: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Nadelen: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Nadelen: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "On time arrival"
Nadelen: "Boston -Zurich, the most uncomfortable seat possible. I am 5’2 and I barely fit.... Seats are way more comfortable on European flights."

Nadelen: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Voordelen: "Flight attendants were cheerful and efficient."
Nadelen: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."

Nadelen: "Palermo never ready for plane arrival"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Great cabin crew!"
Nadelen: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Voordelen: "Service and food were good considering it was "plane food". No delay whatsoever."
Nadelen: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Nadelen: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "The plane wasn't totally booked and very clean"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "service, food and chocolate"

Voordelen: "Everyone was so nice!"
Nadelen: "There was nothing I didn’t like."

Nadelen: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Quick Trip, Friendly Staff"
Nadelen: "Spacing of seating due to covid."

Nadelen: "Comfort mostly"

Voordelen: "Service was very good"

Voordelen: "The plane was comparatively clean"
Nadelen: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Voordelen: "The crew was great."
Nadelen: "My seat would not recline at all"

Voordelen: "Good"

Voordelen: "Food and workers were great"

Nadelen: "Complete experience and issue, resolution"

Voordelen: "That we landed in the end"
Nadelen: "More communication to passengers when there are so big delays (almost 2 hours)"

Nadelen: "Terrible food and service"

Voordelen: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Nadelen: "The food. It was okay."

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "Crew was friendly and the flight was nice and smooth."
Nadelen: "No expectations as the flight was less than an hour."

Voordelen: "Everything:)"

Nadelen: "30min late arrival. Still was ok."

Nadelen: "Seat !!"

Voordelen: "Nothing at all."
Nadelen: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Nadelen: "very late"

Voordelen: "Service was outstanding!"

Voordelen: "Fast flight , friendly staff , ok food"
Nadelen: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Nadelen: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Voordelen: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Nadelen: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Voordelen: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Nadelen: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Voordelen: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Voordelen: "Very good flight crew. Decent food and nice entertainment."
Nadelen: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Voordelen: "Except eventually delay, the flight experience is good."

Nadelen: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Voordelen: "Good service and on time."

Voordelen: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Nadelen: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Voordelen: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Voordelen: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Nadelen: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Voordelen: "The food was tasty, the crew was nice and overall it was realy good"
Nadelen: "There wasn't any movies or music as entertainment"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "snacks plus they had sparkling mineral water"

Nadelen: "LOST BAGGAGE !!!!!!!"

Voordelen: "Everything was excellent!"

Voordelen: "Plane left and arrived on time."
Nadelen: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Voordelen: "The crew"
Nadelen: "The food and the boarding at Vienna airport"

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "Nice staff. efficient."

Nadelen: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Voordelen: "Nice crew"
Nadelen: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"

Voordelen: "Pleasant flight crews on all flights."
Nadelen: "Cramped seating in coach."

Voordelen: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Voordelen: "The crew were friendly and fine. No problem with boarding etc"
Nadelen: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Nadelen: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Voordelen: "Boarding was on time and the crew were great. The food was quite good too."

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Voordelen: "Yes"

Nadelen: "My luggage was lost for almost 2 weeks."

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Best Econ service for a long time.Beats the Comp hands down."

Nadelen: "Wasn’t given a blanket"

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "Great service"
Nadelen: "Delay due to congestion at brussels"

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "Email and text kept me updated"
Nadelen: "Flight delays"

Nadelen: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Voordelen: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Nadelen: "Plane seem a bit old lights would flicker randomly."

Voordelen: "nothing"
Nadelen: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Voordelen: "Amazing"
Nadelen: "Nothing"

Nadelen: "They did not even offer water to drink for free."

Voordelen: "On time, good price, convenient, !"
Nadelen: "Charge for coffee and water"

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Gate was only announced 25 min before boarding"

Voordelen: "Forgot they were on 24 hour time. Maybe send an alert about that."

Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."

Nadelen: "My luggage was lost and still haven't received it. Very disappointed in the service."

Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Nadelen: "1. During check in, they change my seat number that i choose during the reservation process from a front window seat to a rear isle seat 2. Flight was supposed to land in Hamburg. Because of a storm, they went to Hannover. They announced that the time we will stay in Hannover is unknown. Maybe 2 hours... but then no news from the crew during our stop. 3. Several passeNgers asked to get out in Hannover. The crew said they will ask if possible. After one hour waiting in Hannover they did not even ask the airport authorities. Passengers insisted. The crew then said no because they do not want to go through the luggage finding process. 4. Weather was too hot. Waiting time was too long. Passengers Needed drinks and food. Crew only sold these without even offering free snacks, sandwitches, or drinks. 5. Babies and kids were there. No food nor drinks. They survived during 5 extra hours on the plane schedule on biscuits and water. Personnel did not even think of ordering food from hannover airport while waiting there. They only SOLD the snacks they have. 6. We returned to humburg with 5 hours delay over our original schedule. Stayed 2 hours until we got our luggages on the belt 7. Some passengers had to go back to hannover by train. We discover that all trains were stopped die to problems caused by the storm on the railway. They had the choice either to take very expensive taxis or to sleep over in Hamburg!! 8. This could have been avoided if brussel airline had some good will to at least help those passengers get their luggage and leave in Hannover! 9. Overall: very bad experience and crue attitude in Brussel Airlines!"

Voordelen: "Same coment"
Nadelen: "Same coment"

Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."

Voordelen: "Friendly crew"
Nadelen: "Delay +50 minutes Because of the flying orange tomato"

Voordelen: "Fast Boarding"
Nadelen: "Was waiting for a lagguage over 30min at Tegel airport"

Nadelen: "Completely chaotic service."

Voordelen: "Always great to fly on a 5 across Avro."

Voordelen: "Service"

Nadelen: "delay of 20 Min"

Nadelen: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Voordelen: "I flew on United, not Brussels, on this leg."

Voordelen: "Excellent staff"

Nadelen: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

Nadelen: "Not allowing free seat selection when the ticket is purchased."

Nadelen: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Nadelen: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

Nadelen: "Never flew it; had to transfer to Lufthansa flights."

Voordelen: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Nadelen: "EXCELLENT SERVICE"

Voordelen: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

Voordelen: "good service clean"
Nadelen: "waiting a long time for luggage"

Voordelen: "Friendly staff."
Nadelen: "Chaotic airport and lost my luggage."

Voordelen: "On time and quick."

Voordelen: "Le prix pour le vol était très bon"
Nadelen: "L'embarquement pourrait être mieux"

Voordelen: "Ponctualité"
Nadelen: "It is known that RyanAir is not the top class of comfort."

Nadelen: "Retard"

Nadelen: "Courtoisie, respecté les horaires"

Nadelen: "It's Ryanair. So, no further comments required..."

Voordelen: "I was in Emergency row by myself!"
Nadelen: "I felt like I was always being sold something throughout the Ryanair experience. It’s too much."

Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."

Nadelen: "Delayed flight should have been 9.30pm 2hr delay!!!"

Nadelen: "It's Ryanair. We know that they won't change."

Nadelen: "La propriété, la ponctualité"

Nadelen: "éviter 1h15 de retard"

Voordelen: "cheap?"
Nadelen: "the fare and baggage rule become complicated."

Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Nadelen: "L'embarquement"

Nadelen: "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."

Nadelen: "Serait vraiment pas mal si RyanAir diminuait la fréquence de ses retards. Je ne me souviens plus quand c'était la dernière fois que j'ai pris un vol chez eux et qu'il est parti à l'heure."

Voordelen: "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Nadelen: "Sièges plus confortables."

Nadelen: "Retard d’une heure trente non explique au départ de bordeuax"

Voordelen: "On était à l'heure."
Nadelen: "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."

Voordelen: "The cheap price"
Nadelen: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."

Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."

Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"

Voordelen: "Embarquement rapide."
Nadelen: "RAS"

Voordelen: "Short and comfortable flight"
Nadelen: "Setting off time delayed by 40 minutes"

Voordelen: "L'amabilité de l'équipage."
Nadelen: "Nous avons attendu nos bagages beaucoup trop longtemps. Trois vols sur le même tapis. C'était la pagaille."

Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."

Nadelen: "Huge delay as usual"

Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"

Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"

Nadelen: "Retard - bus raté ensuite"

Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"

Voordelen: "Nothing"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"

Nadelen: "The airline called the passengers to stand up in line over an hour prior to boarding. Most of the wait was done indoors, while the last 15 min or so were spent outside, waiting for the plane and watching as the passengers from the flight that just landed were getting off.. immediately after they all got off, our group boarded... no one cleaned the plane... never flying Rayanair again...."

Voordelen: "Arrived on time"
Nadelen: "Screaming children and little food on offer. No tea...again"

Voordelen: "Ponctualité"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Nadelen: "Atterissage"

Voordelen: "No si Long Time in prepratives"

Voordelen: "Depart à l'heure avec quelques minutes d'avance à l'arrivée. Accueil très sympathique des agents d'escale à l'aéroport de Bratislava."
Nadelen: "Le confort des sièges de l'avion est vraiment perfectible bien que l'espace au jambes soit correct."

Voordelen: "I liked that I got a seat on the plane and it didn't fall out of the sky"
Nadelen: "Stansted Airport was just a complete shambles. Ryanair used a gate thhar had almost no seating and the flight left 30 minutes late."

Nadelen: "Le retard !"

Nadelen: "I booked on kayak an had to pay 31 euros for a checked bag. If I had booked with Ryan air it would have been only 12 euros. So annoyed that kayak doesn't let you add a bag when book My!"

Voordelen: "What did I like: Price, punctuality"
Nadelen: "What didn't I like: Comfort (3h1/2 on these seats is inacceptable), embarcation through "bridge" in Madrid, outside stairway in the rain!"

Voordelen: "Décollage et atterrissage tout en douceur. Bravo au pilote!"
Nadelen: "Rien à signaler. Tout était parfait"

Nadelen: "Seats WERE VERY UNCOMFORTABLE AND TINY"

Nadelen: "The flight the board on time"

Voordelen: "Rien."
Nadelen: "Retard de 2h30 au départ. J ai raté un rendez-vous important! Peu d espace dans l avion entre voisins de côte et de devant."

Nadelen: "ponctualité, placement aléatoire (volontaire ?) obliger de payer un supplément pour être assis avec ses proches, pas ou peu de communication en français."

Nadelen: "Très peu de place. Disent transporter une valise + un sac à main mais la valide est mise en soute"

Nadelen: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."

Voordelen: "This was our first Ryann air experience and we are very satisfied with the service. The airplane leaved at time and arrived ten minutes earlier. The ratio between what you paid and what you get is much better than the one from American airlines."
Nadelen: "No food, the seats were old, but it was ok,"

Voordelen: "Flight got to destination on time"
Nadelen: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."