Vind goedkope vluchten van Brussel-Nationaal naar Duitsland

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "The crew was friendly and helpful."
Nadelen: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Voordelen: "the crew were so nice"
Nadelen: "not enough room between seats"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "The crew were very good. Seats were small."

Voordelen: "Liked the time of the flight."
Nadelen: "It left late."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Nadelen: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Nadelen: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Nadelen: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Voordelen: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Nadelen: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "On time arrival"
Nadelen: "Boston -Zurich, the most uncomfortable seat possible. I am 5’2 and I barely fit.... Seats are way more comfortable on European flights."

Nadelen: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Voordelen: "Flight attendants were cheerful and efficient."
Nadelen: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."

Nadelen: "Palermo never ready for plane arrival"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Great cabin crew!"
Nadelen: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Voordelen: "Service and food were good considering it was "plane food". No delay whatsoever."
Nadelen: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Nadelen: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "The plane wasn't totally booked and very clean"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "service, food and chocolate"

Voordelen: "Everyone was so nice!"
Nadelen: "There was nothing I didn’t like."

Nadelen: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Nadelen: "The flat bed is narrow and VERY hard."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Love to fly Lufthansa, I never had a bad experience with them"
Nadelen: "Nothing"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Nice crew, big selection of movies/entertainment"
Nadelen: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."

Voordelen: "The lunch served on the Munich to O'Hare segment was well above average for plane food. Like how the seat reclined. Inside temp was good."
Nadelen: "What's to like about today's airport experience, irregardless of the airline?"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "cabin crew were all very nice!"

Voordelen: "Nothing at all"
Nadelen: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"

Voordelen: "service was very good,"

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "Complementary Drinks. Beautiful Flight Attendants."
Nadelen: "Nothing"

Voordelen: "Courtesy"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "Seats were ok for a short flight."
Nadelen: "nothing"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "crew at the gate really excellent"
Nadelen: "usual plane handling at Frankfurt - bus to terminal, 60 mins is not enough to wait for bus 15 mins drive 10 then go through security and passport control then go from B to A leaving no time to catch a plane Lufthansa scheduling need to experience what they do to passengers"

Voordelen: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Nadelen: "Nothing"

Voordelen: "Staff was friendly and the flight was pleasant.The schedule was very convenient"

Voordelen: "movies, food and drinks."

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Nadelen: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Voordelen: "Service was very good."
Nadelen: "Pasta was so so."

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Quick flight Crew efficient"
Nadelen: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Nadelen: "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Voordelen: "the crew was nice"
Nadelen: "They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher."

Voordelen: "Très bon personnel de bord, check-in et embarquement très rapides!"

Voordelen: "Great crew and seat"
Nadelen: "Could have offered more included meals and drinks"

Voordelen: "Great crwe and Nice seat"
Nadelen: "There was not enough include meals and drinks"

Voordelen: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Nadelen: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."

Voordelen: "Entertaining sistem"
Nadelen: "Boarding"

Nadelen: "Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned."

Nadelen: "Ground staff are extremely unprofessional In Casablanca"

Voordelen: "Timing parfait"
Nadelen: "Une collation offerte"

Nadelen: "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Voordelen: "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Voordelen: "Nothing really..."
Nadelen: "I’m not sure what improvements could be made on a short flight."

Voordelen: "Vuelo directo"
Nadelen: "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Voordelen: "The plane its so big and we arrived in barcelona on time its my second time."

Voordelen: "Was not full"
Nadelen: "Out dated plane. Poor boarding process, bad service horrible food"

Voordelen: "Unfortunately there is not one positive thing I can say"
Nadelen: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Nadelen: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."

Voordelen: "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Nadelen: "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Voordelen: "Food."
Nadelen: "No USB outlets"

Voordelen: "Cartoons on tv (for kids)"
Nadelen: "the plane is too tight"

Voordelen: "The crew was helpful, well spirited, and timely."
Nadelen: "The inflight TV monitors didn't work."

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Nadelen: "There was a strike so out flight got delayed a few hours. But that wasn't air europa fault."

Nadelen: "My fare did not include a checked bag. I find it hard to believe that anyone would take an intercontinental flight without checking a bag. The fee to check a bag at the airport is $150. This sounds like something a shady company would pull off. Was very disappointed, not what I expected from Air Europa"

Nadelen: "The company offers onboard entertainment but we have to pay extra for the headphones, ridiculous ! Just add $3 to the flight tickets but don't charge us money for stupid made in China headphones for God's sake ! Next time British Airways or Air France for me no more Air Europa. Moreover: In Madrid just before boarding to Miami, a guy from Air Euopa asked me some questions regarding my stay in the U.S.. That is NOT his business ! "How long are you going to stay in the U.S." ? This is NOT his business ! His job is to check if my passport is OK with my boarding pass, that's all ! Abuse of power or he has no clue what he was doing."

Nadelen: "Next time Air France of British Airways. No more Air Europa."

Voordelen: "Very helpful crew. Courtious."
Nadelen: "I had the chicken. Not very good. Also. In Rome Alitalia employees were doing checkin and it was a bit chaotic and disorganized."

Nadelen: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"

Nadelen: "they didn't bring for all the passengers that ordered a kosher meal."

Nadelen: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Voordelen: "No frills, on time take off and landing"
Nadelen: "Leg room, particularly on the Airbus from MAD to MUC was pretty small."

Voordelen: "Le premier vol"
Nadelen: "Le deuxième vol"

Voordelen: "In-flight entertainment selection was good, hot meal was good, staff was knowledgeable and courteous."
Nadelen: "In-flight wifi pricing per MB transmitted should be reduced based on the value the service provides (slow data rates)."

Voordelen: "The boarding process was smooth, the crew were professional and efficient. The plane was a new, clean 787-8."
Nadelen: "The new 787-8 does not have individual climate control nozzles. The cabin tended to be warmer than a typical home/office environment even at altitude, and I found myself surprisingly cramped and overheated in the middle seat on the left side of the plane."

Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"

Voordelen: "Didn't care for just one movie choice but I liked the price!"

Voordelen: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Nadelen: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Nadelen: "Retard 1h40!!!!!"

Voordelen: "Confort Équipage au top"
Nadelen: "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Voordelen: "Équipage sympa"
Nadelen: "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Nadelen: "Too cold and unfriendly services"

Voordelen: "I got to Spain and back. On time and in relative comfort."
Nadelen: "I paid for exit row seating assignments through the booking agent assigned by Kayak, but these just showed up as a note on my reservation. I was assigned a different seat at check in. Oh, and I was totally unable to check in online. The website would crash. So, I had to wait until I got to the airport to get a seat assignment."

Voordelen: "Crew was nice"
Nadelen: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Voordelen: "Flight quick and uncomplicated."
Nadelen: "Boarding chaotic. No food or entertainment involved."

Voordelen: "One of the best international flights I have taken. Comfortable (as much as a plane can be for 9 hours), good food and service, lots of free movie options."

Voordelen: "Nothing."
Nadelen: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."

Voordelen: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Nadelen: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."

Nadelen: "No alcohol."

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "The app and trying to find boarding details prior."

Voordelen: "Yes"

Nadelen: "Don’t loose the luggage"

Nadelen: "At least give a glass of water."

Nadelen: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "It was ok"
Nadelen: "NA"

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "Ok"
Nadelen: "Ok"

Nadelen: "Wasn’t given a blanket"

Nadelen: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "Amazing"
Nadelen: "Nothing"

Nadelen: "They did not even offer water to drink for free."

Voordelen: "On time, good price, convenient, !"
Nadelen: "Charge for coffee and water"

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Gate was only announced 25 min before boarding"

Voordelen: "Forgot they were on 24 hour time. Maybe send an alert about that."

Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."

Nadelen: "My luggage was lost and still haven't received it. Very disappointed in the service."

Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Nadelen: "1. During check in, they change my seat number that i choose during the reservation process from a front window seat to a rear isle seat 2. Flight was supposed to land in Hamburg. Because of a storm, they went to Hannover. They announced that the time we will stay in Hannover is unknown. Maybe 2 hours... but then no news from the crew during our stop. 3. Several passeNgers asked to get out in Hannover. The crew said they will ask if possible. After one hour waiting in Hannover they did not even ask the airport authorities. Passengers insisted. The crew then said no because they do not want to go through the luggage finding process. 4. Weather was too hot. Waiting time was too long. Passengers Needed drinks and food. Crew only sold these without even offering free snacks, sandwitches, or drinks. 5. Babies and kids were there. No food nor drinks. They survived during 5 extra hours on the plane schedule on biscuits and water. Personnel did not even think of ordering food from hannover airport while waiting there. They only SOLD the snacks they have. 6. We returned to humburg with 5 hours delay over our original schedule. Stayed 2 hours until we got our luggages on the belt 7. Some passengers had to go back to hannover by train. We discover that all trains were stopped die to problems caused by the storm on the railway. They had the choice either to take very expensive taxis or to sleep over in Hamburg!! 8. This could have been avoided if brussel airline had some good will to at least help those passengers get their luggage and leave in Hannover! 9. Overall: very bad experience and crue attitude in Brussel Airlines!"

Voordelen: "Same coment"
Nadelen: "Same coment"

Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."

Voordelen: "Fast Boarding"
Nadelen: "Was waiting for a lagguage over 30min at Tegel airport"

Nadelen: "Completely chaotic service."

Voordelen: "Always great to fly on a 5 across Avro."

Voordelen: "Service"

Nadelen: "delay of 20 Min"

Nadelen: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Voordelen: "I flew on United, not Brussels, on this leg."

Voordelen: "Excellent staff"

Nadelen: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

Nadelen: "they lost one of my carry on bags and haven't been found"

Nadelen: "Not allowing free seat selection when the ticket is purchased."

Nadelen: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Nadelen: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

Nadelen: "Never flew it; had to transfer to Lufthansa flights."

Voordelen: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Nadelen: "EXCELLENT SERVICE"

Voordelen: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

Voordelen: "good service clean"
Nadelen: "waiting a long time for luggage"

Voordelen: "Friendly staff."
Nadelen: "Chaotic airport and lost my luggage."

Voordelen: "On time and quick."

Nadelen: "I didn´t like arriving to Sevilla with no luggage and no explanation of its whereabouts. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me. I expect full compensation"

Voordelen: "Ponctualité"
Nadelen: "It is known that RyanAir is not the top class of comfort."

Voordelen: "All was fast and organized."
Nadelen: "Could be goo to have water free in flight."

Voordelen: "I like the extremely low price of the ticket."
Nadelen: "The seats need to be more comfortable."

Nadelen: "Courtoisie, respecté les horaires"

Voordelen: "Le personnel a bord, l'état de la cabine pour la dernière rotation de la journée"
Nadelen: "L'embarquement et la disponibilité des plats à bord"

Nadelen: "It's Ryanair. So, no further comments required..."

Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."

Voordelen: "Très bien"
Nadelen: "C’était en retard pas très sérieux."

Nadelen: "Everything"

Nadelen: "Politique des bagages en cabine flou . On a du payer pour 20€ pour un « cabine bagage «  qui devait aller en soute... checkin ouvert la veille le soir pour le lendemain midi ( vol re)..Tarif affiché pour un petit sac et un embarquement non prioritaire. À savoir pour la prochaine fois avec ryanair"

Voordelen: "Personnel d’embarquement nous parle comme des moins que rien !! Inacceptable"

Voordelen: "The best thing with the flight was the seat, which is very mediocre."

Voordelen: "Vol low cost standard"
Nadelen: "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"

Voordelen: "cheap?"
Nadelen: "the fare and baggage rule become complicated."

Nadelen: "Serait vraiment pas mal si RyanAir diminuait la fréquence de ses retards. Je ne me souviens plus quand c'était la dernière fois que j'ai pris un vol chez eux et qu'il est parti à l'heure."

Voordelen: "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Nadelen: "Sièges plus confortables."

Voordelen: "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Nadelen: "Pas de repas ni boissons proposés. Sièges peu confortables."

Voordelen: "L'avion volait."
Nadelen: "Enregistrement chaotique. Pas de possibilité de télécharger les cartes d'embarquement, donc s'impose de payer un surplus de 20£ pour pouvoir embarquer, sans conter que plus de la moitié des passagers étaient dans la même situation, on à dû courir de la zone d'enregistrement jusqu'au service aux clients aller-retour avec toutes les bagages et bien évidemment en faisant des prières pour ne pas rater l'avion. Ensuite, une fois terminé la séance cardio à l'aéroport et passé tous les filtres de contrôle, on est dirigé vers l'aéronef et voilà un autre surprise ; on doit attendre au près de l'avion sur le tarmac... Normalement ça ne devrait pas être grand chose, sauf qu'il y est six heures de matin à London et il fait 5 degrés Celsius à l'extérieur... Oui, ça caille un peu. Aéronef avec un design de base adaptée à la quantité et non à la qualité, fauteuils rigides sans aucun option économique, pas de divertissement abord, même pas un écran et ont ne parle même pas d'amuse gueule sans avoir à recourir à la carte bleu... C'est ma deuxième fois avec Ryanair et cette fois ci ils sont fait des efforts pour se dépasser dans la cônerie... :("

Voordelen: "fast boarding with no fuss"
Nadelen: "ususl no leg room"

Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."

Voordelen: "For the price, you just can't beat Ryanair. The only thing that spoilt the flight were 3 drunk passengers opposite and behind who were noisy and kept annoying other passengers, however the cabin crew handled the problem very well."

Voordelen: "Quickness with the site. Easy to use"
Nadelen: "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"

Voordelen: "The cabin crew was friendly"
Nadelen: "Flight was delayed for 35 minutes after already boarding late. Had to sit in very uncomfortable seats while waiting. Bizarre that soft drinks aren’t included on the flight, but available for 2€. You get what you pay for."

Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"

Voordelen: "Le vol s'est bien passé"
Nadelen: "Nous trouvons injuste de prendre 20€ par personne (nous sommes 2 personnes = 40€) de ne pas avoir imprimé nos "boarding cards". Nous sommes 2 retraités qui n'avons pas de smart phone et ce n'était pas possible pour nous d'avoir accès à notre messagerie. On n'avait pas un ordinateur avec nous. Pour prendre 40€ simplement pour ça, ce n'est pas bien juste. Au moins, il faut prévenir en GRANDES LETTRES que si on n'imprime pas les boarding cards, on doit payer lourd pour cela."

Nadelen: "The heat, insane air con not working"

Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."

Nadelen: "Huge delay as usual"

Voordelen: "Plane has more leg space than other commercial lines I’ve used."
Nadelen: "Expensive baggage fees for no cabin baggages. Non sense carrying baggages up to the plane door for them to pick and send below."

Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"

Voordelen: "Bonjour, Une fois dans l'avion tout s'est bien passé Nous sommes toujours bien accueillis par les équipages en vol. Confort, bagages, prestations à bord, tout est bien organisé et optimal."
Nadelen: "L'enregistrement a été un véritable calvaire Je n'ai jamais réussi à m'enregistrer via Kiwi mon prestataire Je suis donc venue tôt à l'aéroport pour m'entendre dire que l'enregistrement sur place est facturé plus de 50 euros par passager ! En fait je n'avais pas reçu l'adresse mail kiwi pour effectuer cette démarche, adresse incroyablement longue, introuvable sur le net ( je prends pourtant l'avion depuis quelques années ! ) Bref, gros gros stress et la sensation d'être prise pour une andouille, ce qui est plutôt déplaisant Je ne voyagerai plus par Ryanair si le prestataire kiwi est proposé, d'autant que mes tentatives pour les joindre avant le départ ont toutes échoué. Cordialement"

Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"

Voordelen: "Rien"
Nadelen: "Ryanair ... Quelle déception ... Voilà 5 jours que je tente en vain de faire le check in de mon vol retour (celui du vol aller ayant été fait en ligne) et que je ne peux pas accéder a la moindre carte d’embarquement. J’arrive donc en avance à El Prat, pour m’entendre dire que je dois régler 55€ en CB afin de pouvoir procéder à l’enregistrement. Une honte. (Sans parler de la charmante dame au check in qui s’est permise de voler mes lunettes de soleil, cadeau d’une famille balinaise auquel je tenais énormément, sur le comptoir, après m’avoir « dérobé » lesdits 55€) Quelle honte, mais quelle honte ..."

Voordelen: "Nothing"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"

Voordelen: "Ponctualité"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Voordelen: "Rien car le vol n'a pas eu lieu nous concernant."
Nadelen: "Le vol a été manque en raison de l'arrivée tardive du vol RyanAir précédent, sans aucune prise en charge de la part de RyanAir, aucune information fiable ni mesure compensatoire. Mensonges de la part du personnel à l'aéroport de Bordeaux ainsi que de l'equipage."

Voordelen: "Cheap prices"
Nadelen: "Uncomfortable"

Nadelen: "Il est inadmissible qu'on ne donne même pas un verre d'eau durant ce voyage qui a duré 3 heures de temps et en plus pour un voyageur avec un bébé. De plus j'ai payé l'option priorité car on m'a dit que le bébé avait droit à un bagage de 10Kg qu'on pouvait envoyer en soute et ce n'était pas le cas. Ma fille a du avoir en main le bagage du bébé, son bagage cabine, la poussette et le bébé lui-même. Cà a été infernal pour elle. Je demande donc le remboursement de l'option priorité que j'ai payé pour rien (90€). Merci."

Voordelen: "Nothing"
Nadelen: "Delayed flight then held in pens for ages then held on the plane too."

Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."

Voordelen: "Ryanair is fair for customers , prices are cheap enough , I've seen some people saying that we have to pay for everything but what did you expect for that price?"
Nadelen: "The food is terrible but we know that..."

Voordelen: "Pas grand chose"
Nadelen: "Le retard, le confort de l'avion, l'amabilité du personnel, les places dans l'avion"

Voordelen: "Friendlly cabin crew. Clean environment."
Nadelen: "Delayed flight."

Nadelen: "Le personnel ne sourit pas ! L'atterrissage était tellement atroce que des gens ont commencé à faire leur dernière prière. Enfin, un retard de 15min non justifié"

Nadelen: "Seats WERE VERY UNCOMFORTABLE AND TINY"

Voordelen: "Rien."
Nadelen: "Retard de 2h30 au départ. J ai raté un rendez-vous important! Peu d espace dans l avion entre voisins de côte et de devant."

Nadelen: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."

Nadelen: "there is no line up or organization to people getting on and off, everyone rushes to be first."

Voordelen: "La gentillesse du personnel de bord , la ponctualité de l’horaire, le service a bord est succinct mais correct"
Nadelen: "L’attente des bagages et le confort moyen des sieges ainsi que l’espace restreint sur ces sieges"

Nadelen: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."