Dommage que les hôtesses ne parlent pas la langue Française ..........
Voordelen: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Nadelen: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Nadelen: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Voordelen: "Crews sympathy’s"
Nadelen: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Nadelen: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Voordelen: "The crew service is good. Not great, but still above average from other flagship carriers."
Nadelen: "The seat (B787-10) is so cramp!!!"
Nadelen: "On time would be better."
Voordelen: "I always like Singapore Airlines. They should continue to be the best."
Nadelen: "Some flexibility to select food choices even if we book the flight in short notice."
Voordelen: "Super friendly crew. Enough food and drink."
Voordelen: "crew handled the tough crowd well, but were not extremely hospitable"
Nadelen: "food was disgusting"
Voordelen: "The crew was terrific. Always smiling and helpful."
Nadelen: "If you need more space economy is a tight fit. It would be better to upgrade."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Nadelen: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Nadelen: "5 crying babies on a red eye. Don’t know if that can be prevented."
Nadelen: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Voordelen: "Well organized boarding, friendliness of staff, food service"
Nadelen: "Flight was delayed by about an hour."
Voordelen: "Excellent service, made a very long flight very pleasant and enjoyable."
Voordelen: "Friendly staff Good customer service"
Nadelen: "There was nothing i dislike"
Voordelen: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Nadelen: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Voordelen: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Voordelen: "Crew was very friendly and responsive to my needs. They met it with a smile."
Voordelen: "The comfort and caring staff"
Nadelen: "Food serve a bit slow with the no of pax and long queue for the washroom"
Voordelen: "check in went smoothly. helper was friendly and helpful."
Voordelen: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Nadelen: "No negative points"
Voordelen: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Nadelen: "Economy is still tightly packed with limited leg room considering the distance traveled."
Voordelen: "Everything From the food to the drinks to the comfort"
Voordelen: "Punctual flight with friendly crew."
Nadelen: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Voordelen: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nadelen: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Nadelen: "Delayed 2 hours behind schedule"
Voordelen: "Staff, food and emenities great for economy class"
Nadelen: "Inflight entertainment wasn't as extensive as in previous years."
Voordelen: "Comfortable, full service through the night.."
Voordelen: "Service was great especially the food"
Voordelen: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Nadelen: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Voordelen: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Nadelen: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Voordelen: "Service and food"
Voordelen: "Great service always"
Nadelen: "The crew was rude when asking me to window shed."
Voordelen: "Comfy chairs and good food on Singapore Airlines."
Nadelen: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Voordelen: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "the flight time was quick , by the time you took off you practically were preparing for landing"
Nadelen: "nothing disappointing"
Voordelen: "Main Entree hot"
Nadelen: "Cold bread; dessert similar sweetened gak"
Voordelen: "The wonderfully kind and friendly air hosts and hostesses"
Voordelen: "Overall very good."
Nadelen: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Voordelen: "Courteous, Professional Crew. Amazing Service."
Embarquation très bien sans perte de temps et professionnel, mon hôtesse ravissante et magnifique sourire Merci Miss
Voordelen: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Nadelen: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "Every things was great ."
Nadelen: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Voordelen: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Nadelen: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Nadelen: "Good job keep it up"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Entertainment for a 4 hr flight was terrible"
Voordelen: "Great service from all staff ,"
Voordelen: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Nadelen: "Can't find any fault...Sorry!"
Voordelen: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Nadelen: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Voordelen: "Modern plane and great crew."
Voordelen: "Good service and smooth flight"
Nadelen: "One hour delay and no entertainment in the airplane and small plane"
Voordelen: "On time, fairly good food, good entertainment system."
Nadelen: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Nadelen: "Peu de nouveaux films"
Voordelen: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Nadelen: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Nadelen: "Movies are always the same"
Voordelen: "Transit 9 hours without hotel"
Voordelen: "The overall experience"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Flight duration was short"
Nadelen: "Nothing in particular"
Voordelen: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Voordelen: "quick eficient"
Nadelen: "long flight"
Voordelen: "Nothing. As flight was rerouted and airline changed"
Nadelen: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Voordelen: "Never spending too long waiting for anything."
Nadelen: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Voordelen: "Cabin crews were politie"
Nadelen: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Nadelen: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "In-flight treatment"
Nadelen: "The seat"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "The Qatar Airways price."
Nadelen: "Should use 380 craft"
Notre hôtesse de l air été excellente dans son travail. Toujours à prendre soin de nous, être attentive à nos demandes et toujours disponible. Vraiment excellente, elle s’appelait Roma je crois. Merci pour tout, je reprendrai cette compagnie tout le temps.
They transfer passengers by bus in dubai don't put the plane on gate, thats not good very hectic and so many security checks. I Prefer direct flight to usa in future. Checking in crew in india need training. Send us separate email, clerarly mentioning about carry on changes when traveling from india to usa. Or It shd be same as going from usa to india.
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Quick boarding, good choice of movies"
Nadelen: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Nadelen: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Nadelen: "No need for improvement"
Voordelen: "Crew was good, flight was on time."
Nadelen: "They could have given the amenities, which I think they forgot"
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Very friendly crew, and great entertainment options."
Nadelen: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Nadelen: "Crew was a little less cooperative than my usual Emirates experiences"
Voordelen: "Service et confort"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Staff helpful and courteous under difficult conditions."
Nadelen: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "We survived"
Nadelen: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Comfortable overall, not much turbulance"
Voordelen: "Tout était parfait"
Voordelen: "Food, Service, entertainment"
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "The food and beverage selection was great."
Nadelen: "had kids on board and were crying half the time could not rest Although the flight crew tried thier best. Landing was too not comfortable-dropped down very fast."
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"
Nadelen: "The business class section was very run down, old and dirty looking."
Voordelen: "Service, atmosphere"
Nadelen: "1st food was same as it was from Karachi to Dubai"
Voordelen: "Late departure but kept informed. Food good."
Voordelen: "The flight was good"
Nadelen: "Everything was great"
Voordelen: "Entertainment system is nice with recent movies and many other selections."
Nadelen: "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"
Nadelen: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Voordelen: "Seat was not comfortable"
Voordelen: "Cathay pacific is very professional. 100 times better than American Airlines in general"
Nadelen: "One really bad movie."
Nadelen: "The flight was three hours late."
Voordelen: "Seats were ok on par with other airlines. Food served was good."
Nadelen: "More leg space."
Voordelen: "Very professional and attentive"
Voordelen: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Nadelen: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Voordelen: "I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience."
Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
Voordelen: "Flight excellent. Service and plane"
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Voordelen: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Nadelen: "The aircraft from was showing some wear."
Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Voordelen: "Boarding on time"
Nadelen: "Food was not fresh. Some crews could not understand English well"
Voordelen: "Not much to like particularly for this flight."
Nadelen: "The crew was a bit rough."
Nadelen: "Plane was old and not Super comfortable. Also no WiFi!"
Voordelen: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Nadelen: "They are a bit strict on carry on luggage weight but not that big of a deal."
Voordelen: "Not much, quick though"
Nadelen: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Voordelen: "Good service"
Nadelen: "Older plane"
Voordelen: "Overall speaking CX flights quality has been declining over recent years"
Voordelen: "I received more than expected"
Voordelen: "Great customer service. Very attentive"
Nadelen: "Lack of room"
Nadelen: "We opted for wheel chair but in Hong Kong we were nor given wheelchair and not informed about it to the passengers. They were not guided to the required flight destination in Hong Kong. When requested for some fruits during their flight they were not given any fruits or juice also."
Nadelen: "The crew gets annoyed when you are in economy class and asks for extras"
Voordelen: "Flight was delayed Made connection just in time"
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "I like most of everything from this airline, Cathay Pacific."
Nadelen: "bathrooms should be cleaned more often"
Voordelen: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Nadelen: "How about some new Hollywood release please"
Voordelen: "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
Nadelen: "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"
Voordelen: "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
Nadelen: "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."
Nadelen: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Voordelen: "There was more leg room and the food was excellent!"
Nadelen: "Simply excellent service"
Voordelen: "Good selection of entertainment"
Nadelen: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
Nadelen: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."
Voordelen: "The A350 aircraft"
Nadelen: "Flight was not long enough...."
Voordelen: "Typical Cathay"
Nadelen: "Not enough bathrooms"
Nadelen: "The ground staff should give us options before, not waiting until we are in Hong kong"
Voordelen: "Seats are comfort"
Nadelen: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Voordelen: "I like the snacks and the ice cream"
Voordelen: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"
Voordelen: "crew members are friendly"
Voordelen: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."
Aéroport côté asiatique, super bondé… Possibilité de payer pour passer plus vite
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers"
Nadelen: "It would be better if there’s a mini screen for movie as well"
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Nadelen: "The crew should have been there with the passengers"
Voordelen: "Movies and screen"
Nadelen: "Flight delayed. Crew doesn’t speak good English"
Nadelen: "Crew could have been more friendly."
Nadelen: "1 hour delay due to weather"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Nadelen: "See comments above"
Voordelen: "Food and entertainment were great."
Nadelen: "The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "no clear on when to go"
Nadelen: "check in delay"
Voordelen: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Food and service"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "The food is the only good mentioned"
Nadelen: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "I enjoyed the flight!"
Nadelen: "Not applicable"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "Too hot inside the plane. The back of my t-shirt was wet from sweat."
Nadelen: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Nadelen: "The flight was delayed leaving NY"
Voordelen: "Free drinks and movies"
Nadelen: "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."