Vind goedkope vluchten van Brussel-Nationaal naar Israël

Nadelen: "Free wifi"

Voordelen: "I liked how generous they were with food and drinks"
Nadelen: "Free WiFi could have made the flight a lot better"

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "Information sharing by pilots and crew. Economy class leg room is good."
Nadelen: "All good up to the level"

Nadelen: "When its rain we shouldn’t walk to the air plain"

Voordelen: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nadelen: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Voordelen: "Crew was great, very responsive and hospitable!"
Nadelen: "more lunch choices, especially choices without dairy products."

Nadelen: "Fix the damn KIOSKS at Vienna!"

Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Voordelen: "Crew were great"
Nadelen: "Refreshments"

Voordelen: "Very friendly crew and on time with no problems."

Voordelen: "Friendly crew, upgraded seat was worthwhile"
Nadelen: "More snacks in between meals,"

Voordelen: "Entertainment was amazing"
Nadelen: "Seats a bit hard"

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "The crew are amazing! Attentive and friendly."
Nadelen: "The seats could have been bigger."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Good food, friendly service"
Nadelen: "More trash pickup; only one round of beverage service"

Voordelen: "The crew!!"

Nadelen: "No reading light in my seat..."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Voordelen: "Good comfortable seat with extra leg room. Pleasant crew."

Voordelen: "The constant smile conferred by flight attendants through the entire flight."
Nadelen: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Nadelen: "Not enough leg room"

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nadelen: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Voordelen: "Crew was excellent -kind nice and very attentive"
Nadelen: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Nadelen: "Nothing special"

Nadelen: "Still waiting to board after missing this connection had to be booked on another airline"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Food was excellent, service from staff was friendly, and entertainment options were great."
Nadelen: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Voordelen: "Great food"
Nadelen: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nadelen: "The movie selection did not seem extremely varied."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Very friendly service!"

Nadelen: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Nadelen: "could not be delayed"

Nadelen: "I missed my flight because my previous flight was delayed 2.5 hrs"

Voordelen: "To be going home!"
Nadelen: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Voordelen: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nadelen: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Voordelen: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Voordelen: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nadelen: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Voordelen: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Nadelen: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Voordelen: "What to like? The rudness? The delays? Or the fights on board!!!"
Nadelen: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Voordelen: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Nadelen: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Nadelen: "flight delayed by more than 1 hour"

Nadelen: "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Voordelen: "Clean enough"
Nadelen: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Voordelen: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nadelen: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Nadelen: "The plane seemed very old, toilet in poor condition."

Nadelen: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Voordelen: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nadelen: "Serive to pay extra luggage very very slow"

Voordelen: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nadelen: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Voordelen: "Le service et le personnel au top"
Nadelen: "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Voordelen: "company gave out free drinks and snacks"

Nadelen: "They change the fly departing time with 12 hours before I was flying"

Voordelen: "Every thing."

Voordelen: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nadelen: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."

Voordelen: "The flight went well."
Nadelen: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Nadelen: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"

Voordelen: "The flight was punctual"
Nadelen: "I got charged twice for luggage and couldn't get a refund"

Nadelen: "Rude crew, not organised work , not enough space for legs"

Nadelen: "I had to make my own way home from Manchester.. plane diverted due weather."

Voordelen: "The food they offer to purchase. Easy check in at the airport."
Nadelen: "Better seat pitch. I'm not a tall man, but the space is very small."

Voordelen: "Leg room and reclining"
Nadelen: "Nothing"

Voordelen: "Free drinks, cheap flight and fairly comfortable!"
Nadelen: "No allocated seat."

Voordelen: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nadelen: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Voordelen: "Everything was awesome!!! I am going to buy only from you my next flights."

Voordelen: "nothing"
Nadelen: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"

Voordelen: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Voordelen: "Food"
Nadelen: "Space to sit, especially when seated in the middle"

Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Voordelen: "comfy seats and a breakfast thrown in !"
Nadelen: "not much"

Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"

Voordelen: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Voordelen: "Good price, comfortable seats, nuce food and candies"

Nadelen: "No online check-in. 1 hour waiting for nothing."

Voordelen: "Staff on board was friendly"
Nadelen: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Nadelen: "The back of the plane was very hot."

Nadelen: "Not comfatable very basic food"

Voordelen: "Pleasant crew. Lots of leg room. Tasty food."

Voordelen: "Personnel de bord formidable, équipements neufs"
Nadelen: "Sièges étroits, pas de possibilité de modifier son siège au Check in"

Nadelen: "2 hrs delay on top of bad adirtude"

Nadelen: "Neither you nor pric line mentioned the fact that the return round of a round trip ticket did not include luggage disgusting."

Nadelen: "I never flying with this two company"

Nadelen: "I ordered and paid for one backage to send and I was asked to pay becuse was not updated"

Voordelen: "Land hostess were a lot more helpful and experienced"

Nadelen: "The Czech staff was rude, unpleasant and aggresive. There was no reason for the behavior. I felt bad"

Voordelen: "Excellent condition excellent comfort"

Voordelen: "Nothing"
Nadelen: "All the plane is old , dirty , seat is broken and commands are not working"

Nadelen: "never on time"

Nadelen: "My family was not sitted togther, and I was sitted with my baby on the other side of the plane."

Voordelen: "Everything!,"

Nadelen: "chairs falling apart, an 1.5 untl coffee arrives and then it was cold."

Voordelen: "Nothing"
Nadelen: "To pay extra for the hand bag = $80"

Voordelen: "L'Avion a bien décollé et bien atterri"
Nadelen: "si l'avion serait tombé :-)"

Voordelen: "Everything"
Nadelen: "None"

Voordelen: "There were no salads and sandwiches left to buy for lasts rows, Althought the commercials on the flights show different."

Voordelen: "nothing"
Nadelen: "everything"

Nadelen: "media did not work ."

Nadelen: "The flightvwas delayed, the on board streaming audio is bot synchronized with the video, merely any content, the food is boring."

Nadelen: "The movie prevented me from sleeping"

Voordelen: "Asked her to avoid their entering the front"
Nadelen: "To put a door"

Voordelen: "Facilité embarquement a tel aviv .."
Nadelen: "Odeur gazoul.au départ lenteur récupération bagages..."

Voordelen: "Price"
Nadelen: "No check in reminder No room They cant handle all the trollys of people who dont want to pay for the check in. Fights while boarding."

Voordelen: "The overall atitude"

Nadelen: "long lines delays lack of communication about delays"

Voordelen: "Nothing"
Nadelen: "The security is ridiculous. They discriminate all non Jewish passengers and have no respect to people that live in Israel."

Nadelen: "it was very easy to buy the insurance from Allianz, it is not easy to get the money back, after I broke a rib 3 days before the flight"

Nadelen: "My replacement laptop battery was removed from my sent luggage with a letter that I can retrieve it at the Zurich airport. I was later informed that I could have carried in my hand luggage. If so, why wasn't it delivered to me on board / or asked me to claim it. So I am without a battery, and out of pocket $40. How am I to be compensated or have my battery returned"

Voordelen: "Never flying with those amateurs again!"

Voordelen: "Nothing"
Nadelen: "Too long security Very crowded"

Nadelen: "Crowded plane"

Voordelen: "Чёткости процесса. Все можно было найти в интернете. Постоянно дублировать информация на почту и в телефон"
Nadelen: "В Борис поле и БенГурионе были очереди. Но это не проблемы Эль Аля"

Voordelen: "All was good"

Nadelen: "The boarding time kept on delaying all the time."

Nadelen: "time table was created to keep it it is not working with elal"

Voordelen: "Fish meal"
Nadelen: "Pasta bolognese meal"

Voordelen: "everything!!!"
Nadelen: "nothing."

Voordelen: "That there were sandwiches and refreshments served. The plane was operated by Travel Services. Great staff."

Voordelen: "It was the first time that even for the cup of coffee you pay. The next step is obviously that you pay also the cup of water?"

Voordelen: "Nice comfortable temperature newspaper Pita and Humous"

Nadelen: "Delays"

Nadelen: "No entretaiment"

Nadelen: "No place to charge phone/computer..."

Nadelen: "The landing was the worst I've experienced! I had nasia & when we went to the terminal I had to go to the bathroom and threw up!"

Voordelen: "Все !"

Nadelen: "I have ordered a vegetarian meal Didn't get the meal"

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Voordelen: "The crew reacted good to the change of plane"
Nadelen: "Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "Short and timely. Flight attendant was great with kids."

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."

Nadelen: "Propreté de l'avion à l'aller."

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "Good schedules, good prices."
Nadelen: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."

Nadelen: "25 min late too much announcements during night flight, especially about duty free items and prices..."

Voordelen: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Nadelen: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Nadelen: "Service was bad"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "Nice crew, old equipment"
Nadelen: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"

Voordelen: "Tout etait cool"

Nadelen: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

Nadelen: "after a long flight from the states, no water in the connection flight. all security checks all over again. very crowded. air brussels you need to be improved."

Voordelen: "Forgot they were on 24 hour time. Maybe send an alert about that."

Nadelen: "Le retard au décollage :("

Nadelen: "My luggage was lost and still haven't received it. Very disappointed in the service."

Nadelen: "La distribution des bagages a été très longues"

Voordelen: "Un membre du personnel qui a voulu compatir ma peine à la fin de ce voyage. Sans eau sans nourriture."
Nadelen: "Aucun divertissement, aucun repas."

Voordelen: "Avion récent, personnel tb"
Nadelen: "30 mn de retard"

Nadelen: "Le vol est parti avec deux heures de retard. Nous avons attendu 1h10 à la porte d'embarquement sans que l'on nous donne d'information sur l'heure de départ re programmée, ni d'explications. Une fois dans l'avion, nous avons dû attendre 50 minutes supplémentaires."

Nadelen: "Vol en retard et pas de place du tout pour les jambes"

Nadelen: "Tout doit être paye."

Nadelen: "L’avion est arrivé en retard et en entrant dans l’avion on m’a imposé de mettre mon bagage pourtant au format cabine en soute, alors qu’en fait il restait de la place au dessus de moi. Résultat j’ai manqué mon RDV !"

Nadelen: "Éviter les retards"

Nadelen: "Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages."

Nadelen: "retard de 45 minutes"

Voordelen: "standard flight without any unexpected events except 30 minute delay."
Nadelen: "30 minutes delay."

Nadelen: "Ya eu un retard de 4 heure jai perdu mon rendez vous"

Voordelen: "Rien de particulier."
Nadelen: "Plus de 2h de retards."

Nadelen: "Retard de plus de 2h!!! Aucune compensation durant le vol, même pas un verre d eau"

Voordelen: "Je suis une personne handicapée à mobilité réduite et on m'a refuse l'assistance au motif qu'il était trop tard alors que les personnespresschargées de l'enregistrement n'ont pas été rapides il n'y avait une longue file d'attente"

Voordelen: "Arriver d’un point a à un point b."
Nadelen: "Plus de 4 heures de retard, avec des mails de Kayak depuis 7 heures du matin jusqu’au soir qui annonçait des retards sur le vol( une trentaine de mails en tout). Avec chaque fois un temps d’attente Different ( 3h/2h/20min...). Puis enfin avec quatre heures de retard en commence l’embarquement et il s’arre En plein milieu pour on ne sait quelle raison ( personne ne nous dit quoique ce soit) et on ne t’off Même pas à boire ni rien à bord. Bref vraiment dégoûtée"

Voordelen: "La carta de menú y la amabilidad de la tripulación."
Nadelen: "La incomodidad de los asientos."

Nadelen: "1h de retard pour décoller"

Voordelen: "Rien"
Nadelen: "4h de retard en tout."

Voordelen: "Le personnel de bord"
Nadelen: "Rien"

Nadelen: "RAS"

Voordelen: "Rapide efficace les informations ont été exactes"

Nadelen: "Temps d'attente à l'enregistrement des bagages !"

Nadelen: "Je n'ai pas pu m'enregistrer. L'heure n'était pourtant pas dépassée et l'avion a été retardé. J'ai eu à faire à une personne très stupide au comptoire d'enregistrement."

Voordelen: "Alles op tijd"
Nadelen: "Te weinig plaats voor de benen"

Nadelen: "La répartition des passagers était loin d'être optimale, avec de très nombreux déplacements de passagers tout au long du vol, de façon bruyante et mouvementée, en secouant fortement les sièges des passagers assis"

Voordelen: "Bravo"

Nadelen: "...comme d'habitude chez Vueling"

Voordelen: "moins de 30mn de retard, c'est assez exceptionnel avec cette compagnie, du coup je suis content ;)"

Voordelen: "Le confort , l'accueil'"

Voordelen: "Les hôtesses et hôtes ont été très serviables et accueillants."
Nadelen: "Le repas n'est pas compris dans le vol."

Voordelen: "Geweldig! Het was een rustige vlucht. Zowiezo heel krap. Maar het was rustig"
Nadelen: "Niks!"

Voordelen: "4h de retard !!! Sans aucune information"

Nadelen: "Het is heel krap om te zitten. Maar de prijs was goed. I guess you get for what you paid. Het was niet slecht."

Voordelen: "La sympathie de l'équipage, commandant drôle, équipage souriant et agréable. Rapidement au courant d'un léger retard."
Nadelen: "Rien de spécial"

Voordelen: "Accueil à bord, ambiance de la cabine, le magazine vueling etc"

Voordelen: "Un super commandant de bord ! Beaucoup d'humour ils nous a fait bien rire et de surcroît détendu. Un atterrissage rarement ressentie comme ça, une douceur quon ne savait pa qu'on avait atterri... bravo !"
Nadelen: "Rien"

Nadelen: "Retard 1h au décollage. Attendre dans l'avion sans explication. Attendre une heure les bagages en voyant passer les bagages des vols arrivés après ..."

Nadelen: "Vol retardé de plus de 35 min.... aucunes infos, aucunes excuses"

Nadelen: "Équipage non francophone. Sièges peu confortables."

Voordelen: "La rapidité de l'embarquement (en tant que passager Premium). Le siège central était inoccupé par chance."
Nadelen: "Le pitch toujours aussi faible, qui fait que l'on sent les genoux de la personne derrière soi si elle est de grande taille. Le catering (il n'y avait plus de sandwichs). C'est fréquent chez Vueling."

Nadelen: "Pagas 15€ para un embarque prioritario que no hacen : no hay fila para los prioritarios y es asi desde hace años! que verguenza!"

Voordelen: "We vlogen terug op tijd."
Nadelen: "Op heenvlucht waren we al aan het taxiën toen ze erachter kwamen dat er 2 passagiers meer dan stoelen in het vliegtuig waren. Prutsers dus. Terug naar de gate, mensen uitladen, wat een gedoe. Beenruimte is echt het kleinste dat ik ooit heb meegemaakt. Dan wordt er ook niet goed opgelet op handbagage en word je rugzak bijzonder onvriendelijk onder je stoel gepropt vanwege te weinig ruimte. Dat was wel m'n enige handbagage, dus waarom mag iemand die teveel mee heeft wel z'n spullen bovenin en ik niet? En waarom moet dat met bruut geweld onder mijn stoel gepropt? Bah, erg onvriendelijk."

Voordelen: "Personeel beleefd maar niet uitzonderlijk. Muziekjes tijdens het boarden en landen waren enigszins hilarisch."
Nadelen: "Vlucht was een slot opgeschoven dus >2h vertraagd. Met mijn 1.95 had ik een onaangename vlucht."

Nadelen: "2 heures de souffrance, mes genoux trop douloureux. Vendre au japonais"

Nadelen: "Bonjour Je n'ai pas du tout aimé les 5 heures de retard au départ de Marseille. J'ai perdu une demi-journée sur mon séjour et aucun dédommagement ne m'a été proposé."

Voordelen: "La politesse de l équipage, le nombre de langue parlées par l équipage et le commandant de bord (dont le français)"
Nadelen: "Depart prévu à 19h30, décollage à 22h : 1 verre d eau offert pour 2h30 d attente sur le tarmac, peu d informations sur l heure de départ ni sur l aéroport d arrivée, mauvaise organisation de la proposition des repas et boissons servis 30 min avant l atterrissage, assis à l arrière de l avion nous n avons pu ni boire ni manger."

Voordelen: "Pour une fois, un appel pour l'embarquement prioritaire : bravo ! C'est tellement rare qu'il faut le souligner."
Nadelen: "30 minutes d'attente dans l'avion (et donc de retard au départ ET à l'arrivée) sans AUCUNE information du personnel naviguant. Lorsque l'on demande au personnel naviguant ce qu'il se passe leur réponse est : "Notre travail est d'effectuer l'embarquement, c'est tout" wow HA-LU-CI-NANT. C'est bien parce que je n'ai pas le choix que je vol avec cette compagnie sinon je changerai sans hésitez pour une autre. SVP un peu de respect pour vos passagers..."

Voordelen: "Les choses que j'ai marqué non-disponibles ne l'étaient pas vraiment, mais je ne m'ai pas en profité, donc je n'ai pas d'opinion - option non disponible ;-)"

Voordelen: "Pour une fois un embarquement prioritaire respecté ! bravo"
Nadelen: "1h15 de retard pour le 1er vol de la journée pour attendre des personnes en transit qui n'arrivent jamais... AUCUNE communication sur le retard de la part du personnel navigant : j'avais plus d'information sur le retard avec les alertes web que de la part de la compagnie..."