Ma mauvaise note est liée au fait que je me suis fais arnaquer par Travelgenio (1500 €). KAYAK, si vos partenaires sont des voleurs c'est vous que l'on traitera de voleur.
Des Stewart’s pro et respectueux
on vérifie 4fois le pasport de mon conjoint. une fois à Marrakech ils s'aperçoivent que son pasport est périmé. nous on obliger de payer un billet retour. pris en otage là-bas la pire journée de ma vie
Le vol est arrivé à l’heure. Tout s’est bien passé.
Tous les vols sont arrivés à l’heure.
Tapis de bagage bloqué et longue attente avant l’arrivé des bagages
Nadelen: "Flight was delayed by an hour and a half and no announcements were made"
Nadelen: "Retard de deux heures du début de vol"
Voordelen: "The crew really was excellent! Superb landing. I didnt feel a bump."
Nadelen: "It was a great flight! I could have been upgraded to business class but other than that...superb"
Voordelen: "Le repas"
Nadelen: "La propriété de l avion"
Voordelen: "Satisfait"
Nadelen: "Sans avis"
Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"
Nadelen: "Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG"
Voordelen: "Royal Air Moroc is a quality airline. Service oriented and professional gentlemen serving onboard. The 787 Dreamliner is a nice aircraft to fly in and the inflight entertainment and flight map were of high quality. My checked bag arrived expeditiously on both sectors."
Nadelen: "On the regional side, the customer service agents do not make gate announcements informing passengers that the flight is boarding. On both domestic flights, the CSR’s just yelled out that the flight was boarding...in Arabic. This was a source of confusion."
Voordelen: "Personnel à bord sympa"
Nadelen: "The flight was late! Nightmare at boarding! I arrived an hour and a half late They lost my luggage I have not heard back yet"
Voordelen: "Comfortable business class & very responsive airplane staff."
Nadelen: "Royal Air Maroc flight boarding was poor with delayed departure due to “loading of bags as per airline announcement."
Voordelen: "Everything was good"
Voordelen: "Seat was filthy. There was a gross locker room smell. Crew was decent/brusque."
Voordelen: "the food was great and the legroom was adequate. I slept through half of the journey which indicates that it was comfortable"
Nadelen: "nothing for now"
Voordelen: "Flight was quick and great crew"
Nadelen: "The first leg of our flight was delayed so we missed our connection and our bags seemed to be lost. After searching all over the airport and asking staff we found it over across the airport along a wall. It would have been nice if the staff could have gave us this inforamtion"
Voordelen: "Plane was pretty clean and comfortable."
Nadelen: "Crew was trash, tho. They took my seats to give to a family that was traveling together and the flight attendant looked at me like I was stupid and said "well, they're traveling together" as if I and my 4 year old child are not traveling together. Terrible."
Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"
Voordelen: "Bien"
Nadelen: "Que je puisse pas perdre mon passeport"
Voordelen: "Acceptable"
Nadelen: "Que perde pas mon passeport"
Voordelen: "Lost baggage....day 3 STILL no update."
Voordelen: "Le personnel accueillant"
Nadelen: "Le repas"
Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."
Voordelen: "Yes, seats comfortable"
Nadelen: "Requested vegetarian meal which was horrible"
Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."
Voordelen: "Correct"
Nadelen: "Le repas et le vol a l’heur"
Nadelen: "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"
Nadelen: "Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight."
Nadelen: "Retard, service, l'écran qui ne fonctionne pas"
Voordelen: "Plane had plenty of space, had 3 seats to lay down and sleep Brought my own food, was good decision Smooth flight"
Nadelen: "Personal TV broken, limited communication during delay at gate and before takeoff."
Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"
Voordelen: "Sky-RAM, génial et innovant"
Nadelen: "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"
Voordelen: "So glad to make our tight connection."
Voordelen: "Short flight"
Nadelen: "Bus to plane; disorganized boarding process. Counted heads numerous times; checked boarding pass three times."
Voordelen: "La disponibilité du personnel"
Voordelen: "L’accu Chaleureux"
Voordelen: "Timing was good"
Nadelen: "Overpriced, no entertainment, no food, nothing."
Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"
Nadelen: "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."
Voordelen: "food is excellent"
Nadelen: "they changed our plan without compesation."
Foi bom, só gostaria de solicitar que vissem a situação dos assentos, não são muito confortáveis.
Bruh... Ryanair c'est du "Low cost". Que le stricte minimum sans plus. Les WCs étaient très salle!
Atterrissage un poil "dur", cela m'a surpris. Mais je chipote. C'est toujours agréable et un réel plaisir de voyager avec Ryanair, ou du moins devrais-je dire Malta air. À chaque voyage, aucune surprise, toujours agréable.
Voordelen: "The crew was excellent!"
Nadelen: "N/A"
Voordelen: "Not comfortable"
Nadelen: "It's Ryanair. So, no further comments required..."
Nadelen: "Not much was good about this flight. I had to pay an extra €55 because I couldn’t check in online 2 hours prior and had to do it at the airport. The flight itself was a sales pitch with every few moments the flight attendants offering things to sell. I’ll try not to take Ryanair again."
Voordelen: "Le prix, les dates de vols, l'aéroport est desservi par les transports."
Nadelen: "L’embarquement avec des personnes incompétentes qui ne font pas leur travail correctement contrairement à l’aller qui était parfait. Les sièges sont inconfortables."
Nadelen: "Extremely outdated and old planes... they are goofy and don’t feel safe"
Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."
Voordelen: "Ponctualité."
Voordelen: "Rien"
Nadelen: "Équipages odieux..."
Voordelen: "absolutely nothing."
Nadelen: "Checking to make sure people carried on only 1 bag that was of correct size, not letting people run up and down the aisles, providing free water, more space, crowd control. Overall, it was the worst flight of my life, and I will never fly Ryan Air again."
Voordelen: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nadelen: "No complaints."
Voordelen: "Vol low cost standard"
Nadelen: "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"
Voordelen: "cheap?"
Nadelen: "the fare and baggage rule become complicated."
Voordelen: "Nothing they charged me an extra 55 euros since i couldn't checkin online."
Nadelen: "Ryanair has hidden fees and customer service is very poor"
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Nadelen: "L'embarquement"
Nadelen: "Check in and lagged bag"
Voordelen: "Vol pas chèr"
Nadelen: "Le service client est à revoir"
Voordelen: "L'équipage était comme d'habitude, au top"
Nadelen: "Ils pourraient être à l'heure, au moins de temps en temps"
Voordelen: "L'équipage"
Nadelen: "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."
Voordelen: "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Nadelen: "Pas de repas ni boissons proposés. Sièges peu confortables."
Voordelen: "Easy on off plane"
Nadelen: "N/a"
Voordelen: "It was very confusing and I didn't find it helpful that you only had 3 lines that we sat in 2 only to be told to we just need our passport clarification that took 5 min. So we waited in line for 1 hour for nothing."
Nadelen: "The crew and staff where very nice."
Voordelen: "Most."
Nadelen: "All is all."
Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."
Nadelen: "Tried to cancel through the Ryanair website, and they wouldn’t cancel it. So... never went, and the seats were empty"
Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"
Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."
Nadelen: "Huge delay as usual"
Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"
Voordelen: "Nothing"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"
Voordelen: "That I finally got to Marrakesh."
Nadelen: "Price was outrageous. check-in a nightmare. their site said technical problem, Ryanair staff person said she would explain to check-in woman who promptly said no! Download the check-in and return after 50 minutes in line! Or pay 55 Euro for us to do it! No helpful; Awful service; Ticket sales people after queing for another 30 minutes-same no help-just put new client all this from 4:45 am in the airport. Finally with 10 minutes to spare before being blocked off the flight; check-in deemed to check me and suitcase it requesting 20 Euro. I refused...other passengers got mad so she let me pass. Small crowded plane/no leg room/ constant hostess annoucing buy duty free, food. No landing cards provided! Nothing-you pay, do it all and you are lucky to arrive--NOT WORTH THE HASSLE AND STRESS."
Voordelen: "Ponctualité"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"
Voordelen: "Depart à l'heure avec quelques minutes d'avance à l'arrivée. Accueil très sympathique des agents d'escale à l'aéroport de Bratislava."
Nadelen: "Le confort des sièges de l'avion est vraiment perfectible bien que l'espace au jambes soit correct."
Voordelen: "Boarding at el prat"
Nadelen: "Nothing"
Voordelen: "That the plane made it to its destination safely."
Nadelen: "Online check win had no place to pay for bags. Terrible customer service during check in. Made us get out of line and wait because they did not want to deal with us. Had to insist on a supervisor to handle issues.Had to pay an \additional $140 dollars to get on board for luggage and boarding passes. Ridiculous"
Voordelen: "RAS"
Nadelen: "Le vol n'était pas de qualité. L'avion est vieux et manque d'être rafraichi. J'ai reçu un email 2 jours avant le décollage pour m'informer que ma valise en cabine était annulé et que je devais payer 15 euros."
Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."
Nadelen: "Le confort le manque de place entre deux sièges Les repas ou boissons payantes L'atterrissage plutôt rude Embarquement long en plein froid"
Nadelen: "Important retard au départ, longue attente avant et après l'embarquement. Quasiment tous les bagages cabine envoyés en soute. Très peu d'informations en anglais. Personnel à bord plutôt désagréable"
Voordelen: "First time using RyanairI have heard so many negative comments about Ryan air and was genuinely surprised that my experience was so positive. The entire boarding process along with arrival and departure were easy and everything was on time."
Nadelen: "Seats WERE VERY UNCOMFORTABLE AND TINY"
Voordelen: "Rien."
Nadelen: "Retard de 2h30 au départ. J ai raté un rendez-vous important! Peu d espace dans l avion entre voisins de côte et de devant."
Nadelen: "Je n'ai pas pu prendre le vol car je me suis fait volé mes papiers d'identité"
Nadelen: "Way too hard with the line for a person in her 60's."
Nadelen: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."
Voordelen: "This was our first Ryann air experience and we are very satisfied with the service. The airplane leaved at time and arrived ten minutes earlier. The ratio between what you paid and what you get is much better than the one from American airlines."
Nadelen: "No food, the seats were old, but it was ok,"