Vind goedkope vluchten van Brussel naar Minnesota

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Nadelen: "The seats are small with very little leg room"

Voordelen: "Amazing crew and great comfort"
Nadelen: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Nadelen: "Need more leg room. Cramped for 8 hours is not a good thing"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Crew was amazing. Good movie selection. Pretty comfortable."
Nadelen: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Voordelen: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nadelen: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Service was slow, but fine."
Nadelen: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Nadelen: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Voordelen: "Great friendly crew. Efficient systems."
Nadelen: "Tight seats. Very little leg room."

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Friendly staff On time"
Nadelen: "Seats (legs)"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Everything"
Nadelen: "That it wasn’t a flight to Denver"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Nadelen: "My special meal wasn’t available."

Nadelen: "No leg room very uncomfortable"

Voordelen: "The crew was nice, they served small sandwiches that were tasty, and the entertainment was average with only magazines, but it was a only 1 1/2 flight."
Nadelen: "The legroom is cramped a bit."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Voordelen: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Nadelen: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Amazing staff .."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "The seats in coach plus and Bussines were terrible"

Voordelen: "The seats in exit row were large enough for me to straighten my legs"
Nadelen: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Voordelen: "I love Swiss Airlines, would definitely book with them in the future"

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Voordelen: "Everything was better than expected."
Nadelen: "Nothing"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Boarding was smooth."
Nadelen: "Nothing."

Nadelen: "Food offered in first"

Nadelen: "My screen wasn’t working. It would have been great if it was."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Nadelen: "Air conditioning was very loud"

Voordelen: "The TV"

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Voordelen: "Everything . Delta is one of the best"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Voordelen: "Plane was nice and clean. Staff attendants were great & respectful."
Nadelen: "N/A"

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"

Voordelen: "seating, food, service"

Voordelen: "Didn’t take three days to drive"
Nadelen: "Packed in like sardines"

Voordelen: "Service de crew à bord, très gentil."

Nadelen: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Pas de l'eau"

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "Comfy on time and personable. Food was good too. Thank you."
Nadelen: "It was all good."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Pilot kept us informed throughout the flight."
Nadelen: "Onboard services."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat super comfortable!"
Nadelen: "Food service could've been better"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Voordelen: "To not have 3 hours delay or at least be notified ahead of time"

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "entertainment was good"
Nadelen: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Hospitality and attitude of crew Food"
Nadelen: "Cramped economy seats including leg space"

Nadelen: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Voordelen: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Nadelen: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "service was very good,"

Voordelen: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Nadelen: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Nadelen: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Voordelen: "Clean, new plane."
Nadelen: "Baggage got lost on a direct flight. A lot to improve here."

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "Movies were good"
Nadelen: "Seats were not comfortable. Service was not good. Rude staff. Horrible experience."

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Nothing."
Nadelen: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."

Voordelen: "Good gate agent, legroom was actually okay."
Nadelen: "Missing assigned flight (see previous flight comments), lack of crew service"

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Voordelen: "Great food!"
Nadelen: "No entertainment"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Nadelen: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."

Voordelen: "USB at every seat"
Nadelen: "Food"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "Very good experience. Good movies."
Nadelen: "The LH reward program is not very user friendly."

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "crew was very polite & attentive; relatively comfortable even though the flight was packed; free cognac after dinner, even in economy class!"
Nadelen: "some of the food was only so-so, but still not bad"

Voordelen: "Yes, Very good"

Nadelen: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Nadelen: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Voordelen: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nadelen: "I flew economy and all was good and appropriate to the level."

Voordelen: "Great atmosphere, crew was excellent!"
Nadelen: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Nadelen: "Time"

Voordelen: "Planes were on time and connections made."
Nadelen: "One bag delayed as not put on flight and food could be better."

Voordelen: "Great airline"

Voordelen: "Very friendly crew and on time with no problems."

Voordelen: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nadelen: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Voordelen: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nadelen: "Doesn't"

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Delays, took my hand luggage into the hold,"

Voordelen: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nadelen: "Pay attention to passengers."

Voordelen: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Voordelen: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nadelen: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nadelen: "I wish they had WiFi"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"

Nadelen: "Need more leg room!!! Larger meals needed."

Nadelen: "Vertraging"

Voordelen: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Nadelen: "Transfer point needs upgrade."

Nadelen: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Voordelen: "Good food, friendly service"
Nadelen: "More trash pickup; only one round of beverage service"

Voordelen: "The crew!!"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "My suitcase didn't come with the airline."

Nadelen: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Voordelen: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nadelen: "Except for the man next to me - great!"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Nadelen: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "Great"
Nadelen: "Great"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "The flight crew was nice. Plane departed/arrived on time."
Nadelen: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Voordelen: "Comfortable seats. Warm plane with happy staff."
Nadelen: "Maybe a second sandwich option for food, not everyone likes cheese."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Great flight"

Nadelen: "We were packed in during coronavirus. I am never flying American again. Profits over health"

Nadelen: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"

Nadelen: "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."

Nadelen: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."

Nadelen: "App continued to crash. Couldnt watch movies."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Nadelen: "I will never, ever book with Kayak again"

Voordelen: "Busy but kind stewardesses"
Nadelen: "Please offer another snack option besides carboard flavored pretzels."

Voordelen: "The crew was excellent. Grabbed me a blanket. Did not mind the small plane."
Nadelen: "Bumpy ride."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "Nothing"
Nadelen: "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Nadelen: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "On time, not completely full, good staff at gate & on plane"
Nadelen: "All good."

Voordelen: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Nadelen: "25 min to get from late push-back to throttle-up. Late arrival at destination."

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Crew"
Nadelen: "Tight seating"

Voordelen: "Very comfortable, affordable, nice staff! On time. Will fly AA again."

Voordelen: "Smooth Travel! AA is great"
Nadelen: "N/A"

Voordelen: "Felt very quick, I supposed after a 15+ hour flight from Sydney."
Nadelen: "As always tight seats."

Nadelen: "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"

Voordelen: "The touch down at MSP. Was sitting over the wing and barely felt it."
Nadelen: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."

Voordelen: "Crew; snacks are okay, but could be better."
Nadelen: "Coffee is always burnt; overhead compartments too small; too little space for legs."

Voordelen: "Nothing. Still waiting on New Years to see if AA get us back to MSP"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "NA"

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Nadelen: "Made me check my carry-on because they claimed the bones were full and they weren't. Not even close."

Voordelen: "Perfect quiet comfy flight"

Nadelen: "New cheap fare is honestly offensive trash."

Voordelen: "Crew was friendly and provided good service."
Nadelen: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."