Vind goedkope vluchten van Brussel-Nationaal naar New York John F Kennedy Intl

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Nadelen: "La ponctualité"

Voordelen: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Nadelen: "More snacks maybe lackerli"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "The movie"
Nadelen: "More space! The crew could have been nicer"

Nadelen: "entertainment sound"

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "The service"
Nadelen: "The service and attitude"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Voordelen: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Nadelen: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Voordelen: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "-"
Nadelen: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Nadelen: "The food standard seemed to be lowered a little bit, but still very well prepared."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Entertainment"
Nadelen: "I would have liked a better selection of movies and TV series and games"

Voordelen: "Not applicable"
Nadelen: "See above."

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Nadelen: "Nasty passport control person at gate check in"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Nadelen: "Cramped in economy"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Voordelen: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Voordelen: "Very friendly and efficient Good food"
Nadelen: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Voordelen: "Flight was fine"
Nadelen: "Check in at Nuremberg terrible"

Nadelen: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Voordelen: "The food/drinks"
Nadelen: "Delay"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "It was cancelled and scheduled next day"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Everything"

Nadelen: "See above. What a disaster!"

Voordelen: "Great crew and plane"
Nadelen: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Nadelen: "See above. Going both ways..."

Voordelen: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Nadelen: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Voordelen: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Nadelen: "See previous comment. Airline service needs to be vastly improved."

Voordelen: "Crew, food and entertainment were fine"
Nadelen: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Everything in order and on time."
Nadelen: "N/A"

Voordelen: "WiFi access"

Voordelen: "Multiple bathrooms located downstairs. Modern new plane"
Nadelen: "Movies were old. No real new releases. Food was terrible"

Nadelen: "The food"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Nadelen: "Tv didn't work most of time. Food was terrible."

Voordelen: "Good overall experience"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "Great flying on an A380"
Nadelen: "Boarding was a bit disorganized."

Nadelen: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Dissatisfied!!!"
Nadelen: "See comments above."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Great crew very attentive."
Nadelen: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Nadelen: "staying 11h with no assistant"

Nadelen: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Nadelen: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Voordelen: "The whole experience was GREAT!"

Voordelen: "The seat was very comfortable"

Nadelen: "They change the gate for transfer last minute"

Nadelen: "Boarding was a little chaotic. Everyone kind of ran up."

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "everything"
Nadelen: "none"

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "I loved everything."

Voordelen: "Nothing. Flight never happened."
Nadelen: "Lufthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound. I AM OUT SIX HUNDRED DOLLARS BECAUSE I HAD TO PURCHASE A TICKET UPGRADE TO GET HOME. RIDICULOUS. I MIGHT SUE."

Nadelen: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Nadelen: "Child car seat lost although checked with luggage."

Voordelen: "the staff is top notch"

Nadelen: "Flight crew was rude"

Voordelen: "Great to go through customs in Dublin so the landing at home is easy."
Nadelen: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."

Nadelen: "Over 90 minutes delayed. Plane was so hot it was uncomfortable"

Nadelen: "Flight delayed over an hour. Gate changed twice without announcement"

Voordelen: "Same comments"
Nadelen: "Same comments"

Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Voordelen: "Could not get seat assignments online when checking in."

Voordelen: "Excellent service from the crew! Good food and drink"
Nadelen: "We left an hour late due to "paperwork". Made for a long flight on a long day."

Voordelen: "Professionalism and courtesy!"

Nadelen: "chaotic boarding process"

Voordelen: "The flights themselves were nice. Food was fine. Flight attendants were helpful"
Nadelen: "Getting to our connection was awful. Prescreening getting into the US was terrible. Got selected for special screening and the officers said the gate knew we were held up there. Only had one hour to reach connection. Lost an immense amount of time getting swabbed and patted down. The gate was closed when we arrived. Had to run to the gate. By accident we found out the gate was closed from someone who happened to hear word that we were looking for the gate to JFK. Almost didn’t get on the flight. If we didn’t run who knows if we would have made it. If you are only giving people an hour to get to their connection, then don’t let them get held up for 40 minutes. It’s idiotic."

Voordelen: "Nothing"
Nadelen: "Everything. 'Nuff said."

Voordelen: "New and very comfortable aircraft."

Voordelen: "La rapidité"
Nadelen: "Les repose tête"

Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Voordelen: "See above."
Nadelen: "See above."

Voordelen: "Aer Lingus does a fantastic job with everything. They are fast and efficient and super hospitable."
Nadelen: "I always wish I had a bit more room."

Voordelen: "Crew was courteous and efficient."
Nadelen: "Boarding was comical. This was the one place in the airport where there is no attempt to establish a queue area. I don't get it. Plane audio for pilot and crew announcements was poor. Nobody could hear what was being announced. Entertainment audio was very poor - which on a long flight can make a big difference. Even tried my own earbuds and it did not help."

Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"

Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"

Voordelen: "Never made the flight"

Nadelen: "Pas de snacks, tres cher pour mon billet"

Nadelen: "Vol de souvenir dans bagages en soute"

Voordelen: "Pre clearance in Dublin Lounge Seat facilities"

Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"

Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Voordelen: "All worked smoothly"
Nadelen: "Service and friendliness"

Voordelen: "average to below average"
Nadelen: "robbery for a small glass of wine - $8"

Nadelen: "Overall good experience"

Voordelen: "The charm and warmth of the Aer Lingus hostesses make them the best in the world !"
Nadelen: "Arriving at JFK and there was no gate for us . We drove around for 3 hours before we could disembark. Why is JFK such a mess ?"

Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Nadelen: "i think the chairs could be more comfortable"

Voordelen: "It was just cooln"
Nadelen: "Nothing"

Voordelen: "Everything"

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "Seats are comfortable, information freely given by pilots and crew, entertainment and food first rate, all in all a much more pleasant experience than I expected for a long cross ocean flight."
Nadelen: "It is necessary to get up and move around on a long flight and it just isn't easy with the seat configuration."

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Voordelen: "Everything was great"
Nadelen: "nothing"

Voordelen: "I had not pre-ordered a vegetarian meal, and there were no extras, but one of the flight attendants gave me a fruit salad from one of the crew's meals."
Nadelen: "The sound quality for the announcement system and the headphones was really bad, so I could never understand what anyone was saying. The crew is very formal and sometimes curt and borderline rude. They just seem very inflexible and seem to put rules before people."

Voordelen: "Unacceptable never again will I recommend you"
Nadelen: "Utterly unprofessional"

Voordelen: "They were really good with my daughter who was very scared of flying"

Nadelen: "Worse experience ever!!!!"

Voordelen: "Everything except the amt of room"

Voordelen: "had to purchase tea and snacks"

Voordelen: "On time"

Voordelen: "Everything about our flights to and from Ireland was fantastic! The crew was curtious and friendly, the service and food was terrific and the flight departed and arrived on time."
Nadelen: "Not applicable."

Voordelen: "Ride was smooth from Dublin to New York"
Nadelen: "The food was horrible, and the prices were high.The seats that we got were small and had no space to move around. And the seat I was in had a broken headphone jack, so I had to ride the whole 6 hour plane ride looking at a tv screen with no sound!"

Nadelen: "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."

Voordelen: "On time great stewardesses"
Nadelen: "Nothing"

Nadelen: "They need to check the tv screens. On two different IcelandAir planes my screen wasn't working."

Nadelen: "Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing."

Nadelen: "Boarding was very slow, crew told us there was nothing they could do to speed it up, it plane was late, unfortunately when we arrived in JFk we had to wait about 1 houre to get to the gate."

Voordelen: "leg room! excellent entertainment options"
Nadelen: "long lines. delays waiting in hot jetbridge"

Voordelen: "Crew was good."
Nadelen: "Didn’t get the seats we paid for. We should have been in row 3 but ended up in row 30."

Voordelen: "Yes"

Nadelen: "No AC and awful smell"

Voordelen: "The crew were very nice."
Nadelen: "The chairs were a bit uncomfortable"

Voordelen: "Everything was ok"
Nadelen: "Nothing!"

Voordelen: "Not a lot."
Nadelen: "Boarding via bus just takes forever, get a legitimate jet bridge. Also the airport has about 20 seats at each gate for 80+ passenger planes, leaving a lot of people sitting on the floor."

Nadelen: "See above"

Nadelen: "The seat bottom cushion was extremely uncomfortable."

Nadelen: "The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass."

Voordelen: "Iceland Air personnel were super accommodating, in Seattle on the ground and in he air."
Nadelen: "Swissport personnel in Europe were awful. Bags were delayed in Amsterdam for over an hour after landing. Check in at Brussels was also an hour long queue. Boarding in the terminal in Iceland was very disorganized."

Nadelen: "Boarding at KEF needs to be more organized."

Voordelen: "Good movie selection?"
Nadelen: "I had to pay for extra luggage, because though I paid for an Economy Standard ticket which does come with checked-in baggage, there was nothing written on my ticket to prove it. I paid for the standard ticket ahead of time specifically. Although the staff were nice enough, for a struggling student, this mix-up was unacceptable. I now find myself making calls and trying to get in contact with both Kayak and Icelandair for a refund of the 88euro. I think I was particularly unlucky, because I was picked twice for special security checks, which pulled me out of the line I was waiting in while the flight was delayed, and I had to re-enter the line at the end. Though I requested window seats, I did not receive one either time (though I knew it wasn't guaranteed). There was also no overhead storage space for carry-ons overhead, so I had to make my way to the front of the plane to store my backpack, and several of those who came after me had to sit with their carry-ons on their lap. The seats were also pretty uncomfortable with a thick unadjustable headrest; and the air quality was terrible, a bit smelly and very dry. As a frequent flyer (who does fly with icelandair occasionally) this was unusual."

Voordelen: "Pillows and blankets free of charge."
Nadelen: "You had to go through their customs to change plans. Then you had to board a bus to get carried over to your connecting plane. There was not enough time allowed between flights to do that. They did not have enough bathrooms for all the flights coming in at the Iceland airport. Iceland Air is basically a travel agency in an airplane for Iceland. A lot of pushing by the company to stop in Iceland for a few days and buy Iceland products. It was a lot of hassle to cross the Atlantic on Iceland Air, and I will try not to use them again."

Voordelen: "Got home safely"
Nadelen: "No meal was provided. Captain's announcement was barely heard - poor PA system or he or she did not speak clearly"

Voordelen: "Got home safely"

Voordelen: "Loved the personalized tv in front of me and plenty of space above me in the middle seats!"
Nadelen: "There were no snacks"

Nadelen: "Baggage fees were horribly expensive."

Voordelen: "Everything went okay for us on this flight. In the future, I will suggest to my wife, who books air travel for us to read the fine print. The cost to check a bag was $100.00 which would have run us $300.00 for the trip: Boston to Brussels with a layover in Reykjavik, but on the return Brussels to Reykjavik with four days in Iceland and the return to Boston, so there goes the cheap flight! I did enjoy the in-flight movie and a documentary on the return trip as well."
Nadelen: "My own earphones on the flight from Brussels to Iceland did not work. I could not plug them into the system."

Voordelen: "My exit aisle seat was just great, with no one on either side of me !!!!! Very kind airplane staff. I had a great sleep."
Nadelen: "nothing"

Voordelen: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Nadelen: "See above."

Nadelen: "Need to buy your own food"

Nadelen: "Need to buy your own food.."

Nadelen: "Again, there was no jet bridge to board the plane in Reykjavik. When we arrived in New York, it took 1.5 hours for our bags to arrive on the baggage carousel. That is an absurd amount of time to wait for your bags, especially when the crew's bags were unloaded from the plane within 30 minutes of landing."

Voordelen: "The inflight entertainment was really nice and enjoyed the Iceland layover information. Crew were professional and attentive."
Nadelen: "Felt like a budget airline, so don't expect any free snacks or the ability to carry on large backpacks that you normally could on other airlines."

Voordelen: "Better movies assortment and also TV Cooking newtwork"

Voordelen: "Entertainment was broken the entire flight; unable to charge electronics; food available for sale was really limited. All in all, not a great flight."
Nadelen: "No acknowledgement from the crew or apology about broken entertainment system."

Voordelen: "I probably won't be flying islandair again"
Nadelen: "The whole experience was poor. I'm disappointed."

Nadelen: "Iceland airport was over crowded on the way to Brussels."

Nadelen: "Extensive delays"

Voordelen: "They left on time and arrived on time."
Nadelen: "Maybe, if not a meal, some snacks."

Nadelen: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"

Voordelen: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Nadelen: "Nothing really, we are very pleased!"

Voordelen: "Our high-school friend had never flown before and she needed to come home early from our trip to Germany. You all treated her so well, and made her trip home pleasant. Thank you."

Voordelen: "The entertainment was really terrific, selection was good and the equipment was brand new."
Nadelen: "I felt like it was bumpier than other flights I've been on. I know that's highly subjective and a product of weather but it felt like it was excessive. There wasn't a lot of communication about conditions from the flight crew like I've had on other flights. It took forever to board."

Voordelen: "Boarding from the rear of the plan forward."
Nadelen: "Very few recent movie options"

Voordelen: "Poor check inn , bad lounge , seats are worst ,food even dig can not eat , plane in bad shape airport in Iceland worst in works"
Nadelen: "Everything I do not like"

Voordelen: "I liked that they provided bottled water when boarding. The seats were comfy and had sufficient leg room. The crew was friendly."
Nadelen: "I think that for a flight of this length, a complimentary meal should have been provided. I had to purchase a meal. While it was satisfactory, I felt that $15.00 was excessive."

Voordelen: "See previous review.. Best of the best."

Voordelen: "I loved the informative videos about Iceland! I had planned to watch them all, but my video screen stopped working for awhile. I thought about switching seats, but I ended up sharing headphones with my boyfriend and watching some movies instead."

Nadelen: "Baggage claim took over 1 hour."

Nadelen: "I paid a lit of money for the flight from JFK and there was no food on the plane."

Nadelen: "The attendant taking our tickets to board was very obnoxious. I complained to the crew chief who agreed her behavior was unprofessional."

Nadelen: "The seats in premium economy were extremely uncomfortable and because of this I doubt I will be flying Icelandair ever again."

Nadelen: "Boarding was unorganized."

Nadelen: "Seat 8G does not have a window."

Voordelen: "Seat was comfortable"
Nadelen: "In addition to the above when i finally got to JFK my luggage was still lost"

Voordelen: "Nothing to like"
Nadelen: "This Iwa’s very bad experience. Never again will use LOT"

Nadelen: "Never again"

Voordelen: "Fast, one stop, better than three weeks on a boat"
Nadelen: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Voordelen: "Nice crew, great flight entertainment."
Nadelen: "N/A"

Nadelen: "They lost my bag!"

Voordelen: "It was Ok."

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Voordelen: "Complimentary upgrade to business class - wonderful!"
Nadelen: "Delightful service and food."

Voordelen: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Nadelen: "On board WiFi ."

Nadelen: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Voordelen: "Business class on the Dreamliner is a true dream."

Voordelen: "food was great, boarding was a horrible process."

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Voordelen: "Staff was very nice and friendly"

Voordelen: "Seat comfort. Smooth flight."
Nadelen: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Voordelen: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nadelen: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Nadelen: "The seats, when in reclining position, could have been a bit more comfortable."

Voordelen: "Service, personal space. New aircraft."
Nadelen: "Wifi would be good"

Nadelen: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nadelen: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Voordelen: "Large seats, decent fare - although inconsistent."
Nadelen: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Voordelen: "Boarding process was fine."
Nadelen: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Voordelen: "better than expected accommodations, wonderful crew."
Nadelen: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Voordelen: "Food and staff was amazing"
Nadelen: "TV didn't work good"

Nadelen: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Voordelen: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Nadelen: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Voordelen: "Plain"

Nadelen: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Voordelen: "The crew was very attentive."
Nadelen: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Nadelen: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Voordelen: "Modern aircraft, food, extraordinary fligjt attendants"
Nadelen: "I wish that had wifi."

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "Food was good."
Nadelen: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Voordelen: "Poland!"
Nadelen: "Not much."

Nadelen: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Nadelen: "Unable to choose seat at ticket purchase."

Nadelen: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Voordelen: "Pleasant personal, great service!"

Voordelen: "Service, food, entertainment were of good quality"
Nadelen: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."

Nadelen: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Nadelen: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"

Voordelen: "Not much"
Nadelen: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"