Vind goedkope vluchten van New York John F Kennedy Intl naar Brussel-Nationaal

Voordelen: "Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!"
Nadelen: "The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt"

Voordelen: "Good enough."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Nadelen: "Better, cleaner seats. Poor movie selection and nott to mention terrible food."

Voordelen: "The crew was good and the food from Frankfurt to Abuja was good"
Nadelen: "The layover time was extremely too long and would even be longer during my return"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The large amount of entertainment to choose from was very nice."
Nadelen: "Timeliness and comfort in seats could be better."

Voordelen: "Excellent"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "Tight seating"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Plane and service was excellent"

Voordelen: "Friendly staff!!!"
Nadelen: "All good!!"

Voordelen: "Review for Eurowings"

Voordelen: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Nadelen: "The bathroom was a bit smelly"

Voordelen: "Crew"
Nadelen: "Late noisy too many children slow boarding"

Nadelen: "Very hot throughout the entire flight."

Nadelen: "Flight was delayed."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Flight on time and excellent service."
Nadelen: "Food was not great."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Wasn’t Lufthansa, was Singapore Airline from Ny to Frankfurt.Was excellent definitely."

Voordelen: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Nadelen: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Voordelen: "I said everything in another evaluation"

Voordelen: "It could be better, the flight attendance one of them was overwhelmed and I could feel her attitude, although she made an accidental movement on my foot she never apologized. And her eye contact was very aggressive as if she would use words. I tried to save the moment, and avoided all further interactions. Not even to look at her, or accept even a single glass of water. She did past through my area and again she was stocked with her cart, and she thought is was my foot again. When she realized that this time was not my foot, (which in the first time it was and she kicked my knee with the speed of her movement and I was not aware to save the moment) nevertheless, the second time and for the rest of my trip I was so careful that it did not happen again. But it happened one more time, but not with my foot. although she thought it was me. She looked at me again with a very bitter-eye but when she realized that the problem was not me she looked at another way acting as if she didnot understand what was going through her mind or my mind."
Nadelen: "The attidute is what I try not to get involved. I am on the air, traveling, and I don't like to experience any negative feelings from no one. I am consciously aware not to give any reasons for any form of unacceptable behaviors either with or without evidence. I WILL NOT EVER AGAIN, travel with LUFTHANSA just because of the way they treated me in my case which I travel always with my emotional pet, and this time they gave me a hardship and I had to travel without Logan. and additionally to this, I had to accept that flight attendance wordless aggressive behavior. Which in my opinion, I believe she could say I am sorry, and not looking at me as her worse enemy. Madness. She honestly needs a psychological evaluation."

Nadelen: "No room for my knees."

Voordelen: "Fight attendants' courtesy"

Voordelen: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Nadelen: "Nothing to write here, whole experience was excellent!"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Nadelen: "Needed more option in sports. Specifically Cricket"

Voordelen: "Lufthansa is amazing!"
Nadelen: "Nothing"

Voordelen: "2 hours delayed in Munich"

Voordelen: "Service, entertainment, flight"
Nadelen: "The food was not tasty at all"

Voordelen: "The service and the air hostess were very nice and kind"
Nadelen: "The chairs are not comfortable at all :("

Voordelen: "Appreciated pillow, blanket and headphones on each seat. Served edible dinner on a 10 pm flight."
Nadelen: "Movie selection was subpar."

Voordelen: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Nadelen: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Voordelen: "Everybody was very courteous and tried to accommodate us and our baby!"

Voordelen: "Terrific staff, efficient process"
Nadelen: "Bathrooms weren't working"

Nadelen: "We never flew out !! We're still at the airport! Please help us! We have to be in Spain by Saturday"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "The stewards did their jobs well."
Nadelen: "Our departure was severely delayed due to airport and aircraft crew errors. This meant that I missed my connecting flight in Munich, had to endure an extended lay over, board an extra flight to Budapest and endure an even more unbearable lay over there before being able to reach my final destination in Athens. I paid for a one-stop flight and have ended up having to endure a two-stop flight with extended lay overs. I feel completely cheated out of my money and overall have had a terrible experience."

Voordelen: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"

Voordelen: "Everything"

Voordelen: "I had a very short (perfect timing) stopover on my way to Bucharest."
Nadelen: "Dirty plane, apparently not cleaned from the previous flight, since there were crumbs everywhere on the floor.... Unfriendly crew, non accommodating, not helpful, or not even following on questions/ requests from passengers. I don't expect a luxurious meal for an economy class ticket, but the food could have been better ( and it is - with other airlines). Some fresher bread - and more eatable - would have been very good. The movie selection was poor - only old, badly rated movies. I know it can be way better than this - with other airlines. Overall I was unpleasantly surprised - very surprised."

Voordelen: "Due to a hurricane, I actually missed my original flight date, but Aer Lingus allowed me to rebook (2 days later!) at no cost, which was really great of them. Absolutely no wait at check-in and very good service there. Got window seats on both legs of flight, with no one in my row. Meals on first flight leg were very good. Crew did a good job and made me confident of their work. Both flight legs arrived early. Everything went well. Very good airline - I will certainly fly with them again."
Nadelen: "It seems that there was no snack or beverage on the second leg of flight (ca. 3 hours), but I probably just slept through it. Price seemed high for this route and season, but it was much better than any other airline: flying has become expensive in the COVID era. But Aer Lingus keeps us moving ahead. Great job!"

Voordelen: "Friendly staff, quick check in, very nice flight"

Voordelen: "Nothing. Lost money on flight"
Nadelen: "Refunding our flight and not stealing our money during the pandemic"

Nadelen: "Good service cold have come sooner, I wanted to sleep as much as possible but it was a full 2 hours before the service finished."

Voordelen: "On time flight, no problems."
Nadelen: "Seats more cramped than would be ideal for a trsnsatlantic flight."

Voordelen: "Not much"
Nadelen: "Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world"

Nadelen: "The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival."

Voordelen: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Nadelen: "Everything was simply perfect"

Voordelen: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Voordelen: "The staff was great"
Nadelen: "Wifi didn’t work for me"

Voordelen: "Left on time."
Nadelen: "Everything else. Utterly confusing answers to questions."

Nadelen: "Delayed as always"

Voordelen: "Professionalism and kind , courteous people!!"

Nadelen: "Person in front kept seat reclined the entire time. Grrrrr"

Nadelen: "Food/ beverage service poor - luggage handling extremely bad. Delayed delivery at muc airport of one bag. Second bag did not arrive. Their luggage handler - global- extremely un/non professional. Absolute diaster: no offical tracing nr established, had tocontact air lingus myself.their phones seem not to work - the phone rings,then disconnects. Still no update on the present whereabout of the bag"

Voordelen: "Great new seats"

Voordelen: "The flight was on time and there were no problems."
Nadelen: "The packaged meals are never the best, but the breakfast box was good."

Voordelen: "Staff were very helpful and considerate."
Nadelen: "Breakfast was disappointing, I would prefer something savoury. As another passenger commented ... "It was not worth being woken up for a muffin and juice." The entertainment was excellent, however the screen lit up repeatedly for announcements about an offer of connectivity while we were all trying to sleep. Those who had wished to avail of it had probably done so long before. It was quite annoying and intrusive."

Voordelen: "Polite crew and on time as scheduled"
Nadelen: "No breakfast offer"

Voordelen: "Very comfortable Transfer in Dublin very easy Everyone very helpful"

Nadelen: "No free alcohol on an international flight?!?!"

Nadelen: "Plane was dirty - petri dish mold on window blind No choice of food seats uncomfortable for 6 + hours"

Nadelen: "Paying for coffee??"

Nadelen: "Good"

Nadelen: "I was not permitted to check in online through any website (BA, Are Lingus etc.) then I was not permitted to self-check in at a kiosk. By the time I was able to check in all that was left was a middle seat. I asked about upgrades and was told I would need to pay full price for one of those tickets. The seats are veryyy cramped, the entertainment system was outdated, the food was gross and wine was expensive."

Nadelen: "Too cold on the plane"

Voordelen: "The crew actually talked to us. Food was good and frequent. Lots of entertainment."
Nadelen: "Seats still suck."

Nadelen: "That the brekfast was not served"

Voordelen: "Crew was efficient"
Nadelen: "Seats were cramped , my bottom was numb , sound on tv terrible, food was pleasant crew efficient and professional"

Nadelen: "On the MIA-DUB flight, my headset/entertainment would keep losing sound. On the DUB-BRU: the flight was almost an hour late. They could have at least given free coffee or water to all of us in Economy."

Voordelen: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Nadelen: "No free coffee"

Voordelen: "Good company good films and service"
Nadelen: "Some of the food"

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "Staff quite friendly Nice plane. Had 3 seat to myself"
Nadelen: "Once again I had no choice of meal as my seat was at the last row"

Voordelen: "I liked that we got dinner and breakfast included and that food was actually tasty."

Voordelen: "Friendly and professional service from the flight crew, the food was fine, and the flight was not too crowded."
Nadelen: "The viewing screen on for my seat was not working properly, but I had an empty seat next to me and could use that one,"

Voordelen: "I had been thinking about whether or not I want to contact Aer Lingus or not on this matter. The Aer Lingus personnel never gave me my dinner until 15 minutes after everyone else received theirs."

Voordelen: "The biz class seat was good."
Nadelen: "Disorganized / messy check-in."

Nadelen: "A/c was not working and is not the first time that happened on aerlingus....my question is do you do maintenance on aircraft??????"

Voordelen: "Clean plane & bathrooms"
Nadelen: "About 45 minute late in take off. The sound system for movie was very distorted almost not usable. I fly several times a year. My first time with Aer Lingus. This was not a good example of your profession"

Nadelen: "Our flight was cancelled without a reschedule"

Nadelen: "This was the first time in my life that an airline lost my luggage. I finally got it back 2 days later but it was a very stressful experience."

Voordelen: "Everything was basic. I got an old plane so everything wasn't up to date"
Nadelen: "It was slow in taking off, not sure why but the plane was taxi'd for a long time. In-flight system and variety was lacking. Audio was poor. It did the job taking me to my destination but the great."

Voordelen: "Very professional, friendly, on time, food was fine"
Nadelen: "Took very long to retrieve checked luggage....from time we landed - to deplane, secure luggage, tram to long term parking and leaving lot took over 1 hour. Most of the time was waiting for luggage on turnstile...."

Voordelen: "Good food and entertainment selection. Everyone was friendly"
Nadelen: "So many unnecessary announcements. Repeated staff on board introducing pilot and crew members twice a well hour into a red eye flight. Lights were left on for far too many hours for a flight where most are sleeping. and they were extremely bright for the window seat. airlingus made it extremely difficult to get some shut eye."

Voordelen: "Comfortable flat seats. Nice staff"
Nadelen: "Nothing"

Nadelen: "Gate agents were quite rude"

Voordelen: "Schoon vliegtuig Vriendelijk personeel Netjes op tijd"
Nadelen: "Het grootste nadeel is de geringe beenruimte (184)"

Voordelen: "You can never really go wrong with Aer Lingus."

Voordelen: "Yes-yes"
Nadelen: "All good"

Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Nadelen: "Weather did not cooperate, not airlines fault...."

Voordelen: "That we made it safely."
Nadelen: "Seats extremely uncomfortable. As soon as someone reclines the seat in front of you, all leg room is shot down. Crew was not top notch"

Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."

Nadelen: "Eviter les retards"

Nadelen: "Eviter les retatds"

Nadelen: "Even though we were not rushed between flights, our luggage didn't make it onto the plane."

Voordelen: "The crew was very nice and the food was good"
Nadelen: "On a first class seat in an over night flight I would like a seat that can be laid flat."

Nadelen: "The crew didn’t offer me a drink"

Nadelen: "Please provide good and reasonable price inflight food. Also seats were not comfortable."

Voordelen: "The crew was great. I mostly slept through the whole flight, but they were very welcoming."
Nadelen: "I probably should have paid more for a more comfy seat."

Voordelen: "Good basic service and ontime flights. No real frills but very adequate."

Voordelen: "It was punctual"
Nadelen: "I was sitting in the middle seat"

Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."

Voordelen: "Clean and pleasant"
Nadelen: "Poor food service."

Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Nadelen: "cramped seats-- but MOST IMPORTANLY HUGE surprise that there was a $ 95.00 charge for each checked bag. This was not stated anywhere clearly that this was an extra charge that had to be paid and therefore made the not so expensive ticket much more expensive in the end. It cost 400 dollars more and I think that is outrageous that this was not told by anyone until the flight itself. I fell Kayak owes usan explanation and money back ."

Voordelen: "Smooth flight, on time"
Nadelen: "Unable to pay baggage fees online on check in, resulting in $69 fee for first bag. They said if you book through a third party like Kayak, you can't pay for bags online. But that's not written anywhere on their website. Bag fees are vague. I felt tricked"

Nadelen: "Wish there were more current options on the infotainment system."

Nadelen: "Cabin was very cold"

Nadelen: "Delays"

Nadelen: "The terminal at JFK was a nightmare. Crowded. Overheated. Filthy. And no electrical outlets anywhere."

Voordelen: "Crew was very nice"
Nadelen: "No spirits unless you buy. Bring food or you ll starve"

Nadelen: "we were late (can't tell if we left late or just arrived late, was sleeping), however connecting flights were 'held' (don't know what happened however we all seemed to have made the connecting flights)."

Voordelen: "Great service by the crew/staff Great entertainment selection"
Nadelen: "The seats would NOT stay reclined. I would reclined my seat entirely, fall asleep, and ten minutes later wake up because my seat was once again upright. This happened on both of my flights."

Voordelen: "Seating was good."
Nadelen: "What appeared to be the cooling system leaked onto me from above the seat. The blankets were not new as there was hair (not mine--different color), dried snot, and what looked like dandruff on two blankets in the row."

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Voordelen: "On time"
Nadelen: "Very little space, no confprt Had to buy food on a very lpng flight. Movies were very old with little choice."

Voordelen: "Cleanses"

Voordelen: "I got to my destination safely"
Nadelen: "I paid a ridiculous amount for it"

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Voordelen: "Not too long flight.courteous and polite staff"
Nadelen: "Smaller plane"

Voordelen: "Plane were clean."
Nadelen: "1. No Food service except water. 2. Flight was delayed. 3. At RFK airport no better directions. Not a good experience."

Voordelen: "I really appreciated the USB port built into the seat so I could charge my gadgets. The flight wasn't packed so I didn't feel claustrophobic. It was a fantastic experience there and back."

Nadelen: "Food and alcohol and headphones weren't free. The movies were very old."

Voordelen: "There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs."

Voordelen: "Flight crew was really nice, attentive, respectful"

Voordelen: "clean cabin"
Nadelen: "Tiny seats (average sized male here - trust - they are tiny) All food is charged (not a single piece of free food was offered; $8/sandwich) Lost luggage - I've never dealt with airline personnel (in person & over phone) that displayed such a level of apathy. Compensation ceiling: $99. They apologized about the incident as if they were sorry that it was raining that day - not losing 2 pieces of luggage and not having any means to track them. Check-in personnel: They only gave me a single luggage tag for 3 pieces of luggage - they should have given me 3. Would have made tracing lost luggage easier. Employee @ IAD told me that if I didn't show up at the boarding gate 40 minutes prior to boarding that they would remove my luggage from airplane and that I could risk losing flight (wtf?). Icelandair is one of the worst airlines I have ever flown. I highly recommend looking elsewhere. They may offer rates 20% cheaper than other major carriers, but that discount accompanies a steep price. It's an airline run by inexperienced, lackluster, apathetic staff who, frankly, have no business operating an airline. If your options are flying with a major carrier vs Icelandair - and the price difference is a few hundred $: pay the extra money; you'll be glad you did. Icelandair's prices are not low enough to justify all the discomforts and liabilities which accompany them. Look elsewhere. Keep this in mind: I'm a seasoned flyer. This airlines barely ranks one notch up from Ryanair."

Voordelen: "Flight good. Missed the pay for food trolley, so didn't eat."
Nadelen: "Reykavic airport has the least amenities I have ever experienced. Very few seats in the lounge. Most are forced to stand or lie on the floor. Don't think that getting through the gate will mean getting on plane, it's too another waiting room with a few seats, mainly standing. The airport has no seated restaurants or cafes. So getting off a plane hungry id not pleasant. I will never again fly to and from New York via this 'airport'"

Voordelen: "Nothing except watching deadpool."
Nadelen: "The flight was extremely uncomfortable. Almost no one was able to get comfortable enough to sleep during an international overnight flight. The plane's cabin.temperature was extremely hot, and made sleep or even general comfort impossible to achieve."

Voordelen: "Safe and pleasant."

Nadelen: "I arrived my destination 24hrs late. 2 unplanned stopovers. Terrible experience."

Voordelen: "All was smooth and comfortable. Thanks"
Nadelen: "Nothing"

Nadelen: "Plane was too warm. Air conditioning was set much too high. Uncomfortable to us. No way to set air vents."

Voordelen: "Service was great and all went exactly as planned. No delays!"

Voordelen: "Yes"
Nadelen: "Dunno"

Nadelen: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"

Nadelen: "Holding back the departing passengers so those with connections could exit first"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Nadelen: "No headphones and wifi was impossible"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Nadelen: "More space."

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Calm no crowd organized and perfect"
Nadelen: "Umm"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Nadelen: "Incredibly cramped airplane"

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "It was quick."
Nadelen: "Flying these days is no better than taking a local bus."

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "On time departure and arrival."
Nadelen: "Hard landing!"

Voordelen: "Convenient without problems"
Nadelen: "Paying"

Voordelen: "See above"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Nadelen: "Baggage lost."

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "seat space (paid +$180)"
Nadelen: "There is no USB port or power plugs"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Nadelen: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"

Voordelen: "The stewardesses were very polite and helpful"

Nadelen: "6hours delay and no reimbursement. It sucked! Thank you."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Nadelen: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "Friendly staff."

Nadelen: "Too little room for legs and cabin was colder than usual."

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Voordelen: "Overall easy navigation."
Nadelen: "More signs for terminal to terminal navigation."

Nadelen: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."

Nadelen: "Too tight, seat was uncomfortable, food was bland"

Voordelen: "I loved the delay."
Nadelen: "Sits are very tight."

Voordelen: "The spaciousness of the economy cabin. Arriving early at destination!"
Nadelen: "Food could be improved upon."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "The crew was professional and courteous. USB charger"
Nadelen: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Voordelen: "So many movies!"

Nadelen: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"

Voordelen: "The time arrived at the airport was great"
Nadelen: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Voordelen: "On time departure and arrival early by an hour."
Nadelen: "Seats were quite uncomfortable."

Voordelen: "Tenía reservado uno y de repente desaprecio"

Voordelen: "On time"
Nadelen: "Space"

Nadelen: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Voordelen: "Cabin crew was friendly and efficient"
Nadelen: "Crappy plane for an international flight"

Nadelen: "Lost our luggage"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Nadelen: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Voordelen: "Service!"

Nadelen: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Nadelen: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Voordelen: "No complaints everything was good No delays on time flights going and returning back"

Voordelen: "It wAs on time"
Nadelen: "NOthing"

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Great array of entertainment. The food was tasteful."
Nadelen: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."

Voordelen: "That we at least got some water"
Nadelen: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Voordelen: "I liked the service and, the in flight entertainment system. It was good food."
Nadelen: "There was very little legroom in economy class. I was thinking for an overseas flight the would be more than 31 inches pitch of legroom, Mabye the can work on that on such a big plane."

Voordelen: "Excellent meal in premium economy. As good as business class on other airlines"
Nadelen: "Boarding process is excrutiating"

Voordelen: "Crew entertainment food."
Nadelen: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Voordelen: "Nothing."
Nadelen: "I left a day later. No effort made to change flight."

Voordelen: "Lovely staff"
Nadelen: "Due to delay of previous flight I missed my connection for which I had a 3 hour layover prior to delays. I was put on another flight out of LGA upon arrival but was not given a travel voucher even though I was told tmi had one in my envelope. Trying to get someone to issue a voucher almost made me miss my new connection."

Voordelen: "Landing was perfect"
Nadelen: "Everything was fine"

Voordelen: "It was fine, nothing special"
Nadelen: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."

Nadelen: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."

Voordelen: "Yes"

Nadelen: "The only bad thing is that the checking at JFK was very long!!!!"

Nadelen: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Voordelen: "The crew was super friendly."
Nadelen: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."

Voordelen: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Nadelen: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Nadelen: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Voordelen: "Nothing"
Nadelen: "Terrible Uncomfortable Overbooked"

Voordelen: "Seats were comfortable, excellent movie selection, ample leg room, clean and new plane, staff was attentive."
Nadelen: "Food was average, foot rests were hard to operate, alcohol selection was scant, only beer and wine are complimentary, you must pay for spirits in premium economy"

Voordelen: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Voordelen: "the food and the entertaiment"
Nadelen: "long trip"

Voordelen: "Crew was nice enough."
Nadelen: "Boarding started very late and left airport late, somehow landed "on time" but without enough time or guidance to make connecting flight. Although arrived at gate before schedule flight time, were not allowed to board, missing the connecting flight and was then charged a ludicrous amount in fees. Will never travel again."

Voordelen: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Nadelen: "It was cancelled"

Voordelen: "It got me hone."
Nadelen: "Very small seats we were not given any snacks or drinks."

Voordelen: "Excellent flight. Iberia had outstanding service"

Voordelen: "Guests were boarded quickly. Crew was friendly."
Nadelen: "Food was tasteless and bland. Crew was not very attentive."

Nadelen: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."

Voordelen: "Friendly staff."