Vind goedkope vluchten van Brussel naar Nigeria

Voordelen: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Voordelen: "I love your hostesses"

Nadelen: "Heating and serving food in plastic containers."

Voordelen: "Crew was good"
Nadelen: "Tvs don’t work. Uncomfortable seats"

Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Voordelen: "The food its disgusting"
Nadelen: "Better service and better food"

Voordelen: "On time departure and arrival. Hard working crew members."
Nadelen: "No slippers for long flights."

Voordelen: "Crew was amazing"

Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."

Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Voordelen: "Crew was nice and attentive"
Nadelen: "More leg room"

Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Nadelen: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Voordelen: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Nadelen: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."

Voordelen: "Amazing crew, new planes"
Nadelen: "Food can be adjusted to the cuisine of the destination."

Nadelen: "All was well, thanks"

Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Voordelen: "The entertainment was reasonable, I enjoyed the festive choices."
Nadelen: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Voordelen: "Food was quite good along with service"
Nadelen: "No entertainment or tv monitors - 6 hours of no movies!!!"

Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"

Voordelen: "Qatar est une super compagnie rien à redire"

Voordelen: "Super compagnie gentille et agréable"

Nadelen: "Les repas"

Voordelen: "The crew was friendly"
Nadelen: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"

Voordelen: "Good service and smooth flight"
Nadelen: "One hour delay and no entertainment in the airplane and small plane"

Voordelen: "The crew was excellent"

Nadelen: "Peu de nouveaux films"

Voordelen: "Qatar airways is the best company"

Voordelen: "Great service, friendly and helpful"
Nadelen: "nothing"

Voordelen: "Entertainment is very good"
Nadelen: "boarding hall was very small, food was below average for Qatar Airways"

Nadelen: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Voordelen: "The service is Top Knotch!!!"
Nadelen: "Wasn’t much music to choose from..."

Nadelen: "Movies are always the same"

Nadelen: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Voordelen: "Good food"
Nadelen: "Des choices of movies"

Voordelen: "All the crew"
Nadelen: "The airline services"

Voordelen: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Voordelen: "Liked the fact that the pre-selected choice of food was served"
Nadelen: "The quality food was bad. Staff seem to be frustrated more than trying to help."

Voordelen: "The flight went well, from boarding to landing."
Nadelen: "We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare."

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Nadelen: "More veriaty on music would be good"

Voordelen: "Food OK"
Nadelen: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Voordelen: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Nadelen: "long layover and very tight seat conditions were my only big complaints."

Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"

Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"

Voordelen: "personnel et atterissage parfait"

Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Voordelen: "TOUT"

Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."

Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"

Nadelen: "Le repas dans le vol dubai-dhaka"

Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "RAS"

Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."

Voordelen: "Service et confort"

Voordelen: "Vol. Confort. Equipement ICE"
Nadelen: "Rien"

Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "RAS"

Voordelen: "Très bien"
Nadelen: "Rien à signaler"

Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "Tout était parfait"

Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"

Nadelen: "Accueil personnel Emirates Repas infecte"

Voordelen: "Parfait en 380 silence et confort"

Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"

Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"

Voordelen: "Tout était presque parfait"
Nadelen: "Rien à dire"

Nadelen: "internet stelt niks voor"

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "Très bon service"

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "Tout s’est très bien passé"

Voordelen: "On apprécie la place , la wifi, le repas suffisant et l'écran avec pas mal de divertissement ."
Nadelen: "Une hôtesse pas très sympathique et pas très aimable"

Voordelen: "Emirates reste une des meilleures compagnies"
Nadelen: "Rien à signaler"

Nadelen: "Équipage absent et ne répond pas aux demandes ."

Voordelen: "A380"

Voordelen: "Tout excepté les divertissements et repas"
Nadelen: "PAs assez de films proposés et beaucoup de films ne sont pas en version Française !!!!"

Nadelen: "Embarquement... mais bon cela dépend de l aéroport"

Voordelen: "Rapidité d'embarquement."
Nadelen: "Avion ancienne génération."

Voordelen: "Place pour les jambes tout à fait correct (A380)"
Nadelen: "Manque le petit kit (brosse à dents,bouchon d'oreilles,masque)."

Voordelen: "Seat reclining was good. Fleece blankets were warm"
Nadelen: "Blankets had a really bad smell Food options were very limited - even bread was eggless"

Voordelen: "Helpful friendly crew, reasonable ticket prices."
Nadelen: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."

Voordelen: "Yes"
Nadelen: "Customer services"

Nadelen: "Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi"

Voordelen: "I was happy to avail of Wifi in the sky."
Nadelen: "No entertainment! For an major international flight, one expects some seatback entertainment"

Nadelen: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"

Voordelen: "The crew members are very polite and professional"
Nadelen: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"

Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"

Nadelen: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "That there were not many people on the second leg and that the plane was clean"
Nadelen: "The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed"

Voordelen: "Everything was perfect. On time arrival."
Nadelen: "Loud Nigerian co-passengers"

Voordelen: "The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline."
Nadelen: "Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases."

Voordelen: "The Airbus. The crew's simple commitment to excellent service"
Nadelen: "The unconventional check in closure 90mins to departure even when the plan arrived late"

Voordelen: "Nice blankets. Good service."
Nadelen: "Food wasn't that great and juices were very sweet (tasted like sugar water)"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Voordelen: "Nice comfortable new planes."
Nadelen: "There wasn't much not to like."

Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."

Voordelen: "Friendly staff, decent snacks and entertainment options"

Voordelen: "New airline. Left 20 mins early."
Nadelen: "Nothing."

Voordelen: "The plane was nice and the captain gave good info."
Nadelen: "Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded."

Voordelen: "Landing was very smooth. I got window seat as requested."
Nadelen: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."

Voordelen: "What did you like? the attendants were very kind"

Voordelen: "Information during flight"
Nadelen: "No TV or programmes to entertain slong"

Voordelen: "Good"

Voordelen: "Was good on time"

Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."

Voordelen: "Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!"

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"

Voordelen: "Rwanda air crew"
Nadelen: "Lagos international airport"

Voordelen: "The staff at the airports were friendly."
Nadelen: "After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels."

Voordelen: "New plane, friendly crew"
Nadelen: "Cramped seating, poor signage & boarding announcements"

Voordelen: "Everything"
Nadelen: "Time management"

Voordelen: "Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight"
Nadelen: "Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available"

Nadelen: "No entertnainment"

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "Everything went well as expected..."

Voordelen: "movie dinner on each leg of the flight"
Nadelen: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"

Nadelen: "Too cold on the plane - way, way too cold"

Nadelen: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"

Voordelen: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Nadelen: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."

Voordelen: "Nothing."
Nadelen: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"

Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"

Voordelen: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Nadelen: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."

Voordelen: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Nadelen: "Service & good landing"

Voordelen: "They have great food, amazing crew, great customer care.."
Nadelen: "No entertainment, some few crew members has a bit of an attitude."

Voordelen: "Flight attendant are helpful."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "Great helpful flight crew"
Nadelen: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"

Voordelen: "Crew was top"
Nadelen: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Voordelen: "Crew, food, boarding, service"
Nadelen: "Very tight seats. Not enough of leg room"

Nadelen: "They asked me to pay for my luggages. It is strange"

Voordelen: "Swiss is aways good"

Voordelen: "Everything!"

Nadelen: "Crew was rude and slow"

Nadelen: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"

Voordelen: "Great staff and air flight attendants"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "-"
Nadelen: "Old plane, rude crew"

Voordelen: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nadelen: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Nadelen: "The temperature on this overnight flight was sweltering Legroom was poor"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Steward Very pleasant, helpful and accomodating."
Nadelen: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Voordelen: "Food was tasty. Crew was very good."
Nadelen: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Voordelen: "There were good entertainment options though I didn’t use them"
Nadelen: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Voordelen: "Everyone was so nice!"
Nadelen: "There was nothing I didn’t like."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Everything was good. From the service to the food."

Voordelen: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Nadelen: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Voordelen: "Short flight and they handed out chocolate"
Nadelen: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Voordelen: "Excellent crew, shiny disposition"
Nadelen: "Entertainment: not many new movies worth watching. Not enough TV programs offered."

Voordelen: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Voordelen: "Clean, modern plane, friendly and attentive crew"
Nadelen: "Cramped space in economy!"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Nadelen: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Nadelen: "No seat entertainment."

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Voordelen: "No problems."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Voordelen: "Overall very pleased with the airline"
Nadelen: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "flight was delayed half and hour and i missed my connecting w"

Nadelen: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Voordelen: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Nadelen: "Seats a little close together but not terrible."

Voordelen: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Voordelen: "Very little"
Nadelen: "I paid extra for seat selections and then they did not give me those seats."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "Crew was great. Very helpful because I needed assistance due to back injury."
Nadelen: "Food was not very good."

Voordelen: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Nadelen: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Nadelen: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Nadelen: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "Highly professional and nice crew. New airplane."
Nadelen: "Replace sorry sandwiches with normal food."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Nadelen: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Nadelen: "Unreasonably late, no explanations, no apologies, 90 minute flight instead of 50 as promised."

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Voordelen: "Large screen tv and new mivies"
Nadelen: "Middle"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Nadelen: "Have yet to arrive"

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "Service, crew were great."
Nadelen: "Choices of Indian movies and TV programs.game solitaire can be more automated especially the end."

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "See previous"
Nadelen: "See previous"

Voordelen: "All was perfect"
Nadelen: "Nothing"

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Timely departure and arrival. Excellent landing. Helpful crew."

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Voordelen: "food was good"
Nadelen: "wifi was announced but did not work"

Nadelen: "Repas"

Voordelen: "Awesome cabin crew."
Nadelen: "Tight seats and some passengers were so noisy and loud throughout the trip."

Nadelen: "Two hours delay and lost baggage"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Nadelen: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Food Was good and right amount."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Exxcellent food."

Nadelen: "Please change my meal request from diabetic to regular"

Voordelen: "Our flight from Zanzibar took off 40 minutes late and we made up no time in the air. We arrived at the Istanbul airport 20 minutes before our next flight was supposed to take off. Of course the gates were nowhere near each other so we ran as fast as we possibly could to catch our next flight. When we finally got to the gate, the employees were so kind to rush us through each step of security and get us to the door and there had to be at least 7 or 8 people who were working and doing whatever they could to get us on that flight. It meant so much! We had been up since 2am to catch our previous flight and just wanted to get home to our families and dogs! We were so grateful they worked so hard to get us on the plane!"
Nadelen: "Because we were late, we got what I'm guessing were the last two seats on the plane. The window seats in the last two rows. It was EXTREMELY tight back there. I'm just glad we were able to get on the plane but the comfort level was really not great and for a 10 hour flight, that stunk."

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"