Vind goedkope vluchten van Brussel-Nationaal naar Rovaniemi

Voordelen: "Nothing"
Nadelen: "Customer service"

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Voordelen: "Departed and arrived on time"
Nadelen: "Stop the sardine can treatment of passangers"

Nadelen: "It was late"

Voordelen: "At least the crew was friendly"
Nadelen: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Nadelen: "More scandinavian flair needed"

Voordelen: "Smooth flight"
Nadelen: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"

Nadelen: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Voordelen: "I got to my destination"
Nadelen: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Voordelen: "reasonable leg room comfortable seat"
Nadelen: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Nadelen: "Unwashed pillow and blankets, stains on the pillow"

Voordelen: "The crew were helpful, pleasant and professional"
Nadelen: "There wasn't anything we actively didn't like. It was a good flight."

Voordelen: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Nadelen: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Voordelen: "The crew was very helpful and kind. The plane extremely comfortable"

Voordelen: "Its a short ride."
Nadelen: "Short ride."

Voordelen: "Was great on the way to Helsinki and extremely poor on the return trip."
Nadelen: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"

Voordelen: "Crew was awesome. Entertainment was good."
Nadelen: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Voordelen: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Nadelen: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Voordelen: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Nadelen: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Voordelen: "see above"
Nadelen: "see above"

Voordelen: "Great gate and in-cabin crew. LOVED this flight."
Nadelen: "Nothing to report"

Voordelen: "The food was surprisingly pretty good"
Nadelen: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Nadelen: "Crew wasn't attentive. Seats were small."

Voordelen: "Great service and great food."
Nadelen: "The long hours"

Voordelen: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Voordelen: "Vistas along Mediterranean departing Nice"
Nadelen: "Interesting conversation with fellow passenger"

Voordelen: "Comfort?: had a fat neighbor whose elbow was in my robs"

Voordelen: "Perhaps that we eventually got there and that the plane did not crash"
Nadelen: "Everything"

Nadelen: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Voordelen: "Tiny turboprop. Ok flight."
Nadelen: "Was not allowed to bring standard-sized suitcase as carryon: it does not fit in the overhead. This means I had to check it to final destination which I do not like to do."

Voordelen: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Voordelen: "crew, food"
Nadelen: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Voordelen: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Nadelen: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Voordelen: "Food was provided when the flight was delayed for 2 1/2 hours. I also really liked the text update from kayak about the delay. The airline did not keep me updated but kayak did."
Nadelen: "The delay when it was already a 6 hour flight. I also was not able to reserve a seat because I had booked through kayak and not with the airline. Finally of the most irritating of all annoyance was that there was no movie. This was an international flight and there was no entertainment. I will never fly American Airlines again."

Voordelen: "Food and crew"
Nadelen: "Nothing"

Voordelen: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Nadelen: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Voordelen: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Nadelen: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."

Voordelen: "Nothing!!"

Nadelen: "Entertainment services weren't functional for the first 2 hours of the flight"

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "Crew staff pleasant although did not particularly take the initiative to help customers."
Nadelen: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"

Nadelen: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Voordelen: "It was cancelled"
Nadelen: "It was cancelled"

Voordelen: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Nadelen: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Voordelen: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Nadelen: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Voordelen: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Voordelen: "comfortable seats, meal was better than expected, in flight entertainment was good"
Nadelen: "it's absurd to have to pay like $70 more for window seats"

Voordelen: "Everything"

Voordelen: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Nadelen: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."