BRU - SJC
Vind goedkope vluchten van Brussel naar San Jose
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BRU — SJC
13 aug. — 20 aug.1
Retour
1 volwassene
Economy
Waarvandaan?
Waarheen?
za 13/8
za 20/8
Wanneer vliegtickets boeken vanuit Brussel naar San Jose Municipal
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Veelgestelde vragen voor vliegtickets van Brussel naar San Jose
Top 5 airlines voor vluchten van Brussel-Nationaal naar San Jose Municipal
Scores op basis van KAYAK klantbeoordelingen7,9
DeltaGemiddelde score op basis van 31187 beoordelingen
8,1Boardingsproces
7,8Comfort
8,5Personeel
7,8Entertainment
7,5Maaltijden
Vliegmaatschappij beoordeling
Un petit problème, mais pas forcément dû à Delta, est que nous avons eu 3 changements de porte. Sinon tout était bien.
Un petit problème, mais pas forcément dû à Delta, est que nous avons eu 3 changements de porte. Sinon tout était bien.
Nous étions en surbooking et avons attendre le dernier moment pour savoir que nous pouvions partir.... Et l'avion a eu 4h de retard... Mais nous sommes arrivés
Mon baggage en soute à été extrêmement détérioré
Les repas n’étaient pas très bons
Le transfert de dossier entre Delta et Air France qui affrétait l'avion n'avait pas été réalisé. Nous n'avions pas de billets pour le vol retour. Le personnel Air France à l'enregistrement nous a dit de nous débrouiller avec le service assistance Delta Américain pour le transfert de notre dossier, alors que j'ai des enfants en bas âge… Finalement, quelqu'un a accepté de s'occuper de nous, et après une heure de négociation, il est parvenu à nous avoir des billets d'avion. C'était une expérience très désagréable. Je ferai attention pour mon prochain voyage à acheter mes billets d'avion autrement
Nous avons fait la queue pour l’embarquement pendant de longues minutes. Au moment de passer, on nous dit que nos passeports doivent être vérifiés. Obligation de suivre une autre queue. L’hôtesse nous demande notre test Covid alors qu’il n’y en n’a pas besoin pour revenir en France. Une fois les passeports vérifiés, on nous demande de retourner à la fin de la première queue…donc très long !
Aller / retour Paris New York Aller correct mais retour horrible Particulièrement la cheffe de cabine j’imagine très désagréable, très sèche, et bruyante durant vol de nuit
en retard,
Écran ne fonctionnait pas …. Pas d’alternative
Température de la ventilation très basse.
Amélioration: le check in sur ordinateur deux jours avant qui prendr trop de temps et ne fonctionnait pas. (Près de 4 heures dd mon temps ! Entre les essais multiples et amples téléphoniques) make it simpler.
Personnel très sympa, très serviable.
Casque audio pour tv
Le repas était léger, avec des légumes mal cuits, une purée trop salée et un morceau de poulet mauvais. Au petit déjeuner, sandwich au fromage 😒
Checkin via l’appli impossible
Notre vol a été annulé, puis l’autre retardé ainsi nous avons loupé notre correspondance. Ensuite nous n’avons pas eu notre valise à l’arrivée
L’embarquement s’est déroulé facilement. L’équipage manquait un peu de disponibilité
Mauvaise gestion du retard et de l’embarquement. Repas minuscule qui donne la nausée. Personnel de bord qui parle super fort y compris quand 75% du vol dort…. J’étais très mal installé, même dans une low cost j’étais mieux, assez déçue
2 h de retard , les trains ratés à paris ..
Vol parti à l'heure et arrivé en avance. Personnel aimable. Voyage agréable
Vol à l'heure. Personnel aimable. Repas corrects. J'ai pu choisir une place confortable moyennant un prix correct. Divertissements limités que écran individuel. Plutôt content du voyage avec cette compagnie
Repas disponibilité du personnel confort d’installation ponctualité
Excellent
Je suis un Franco Americain de 63 ans residant aux US depuis 38+ ans. Apparement mon retour vers Miami a ete booké sans baggage !!!??? De toute evidence une grossiere et innacceptable erreur !!! Comment puis rentrer chez moi sans bagagge ??? Imaginez ma surprise quand Air France m'a informé au "checkin" que mon billet de retOur n'incluait pas un baggage et a refusé de me laisser embarquer avec ma valise de 21 kilos si je ne payais pas un " suplement de €60. A €960+ ce billet ne qualifie pas particulierement de billet "discount"!!!??? Pour compliquer les choses encore un peu plus suite a un traumatisant vol de picpokets dans le metro parisien qq jours avant mon retour je n'avais plus de carte bancaire. Depuis presque 40 ans de voyages entre mes 2 pays je n'ai jamais eu une experience plus desagreable et humiliante dans un aeroport. De retour en Floride a la maison je suis stressé triste humilié et terriblement deçu par ce dernier jour dans ma ville lumiere de naissance.
Voordelen: "Amazing"
Nadelen: "Nothing"
Nadelen: "Purchased food on board. Dry and unappealing."
Voordelen: "Food on long legs was excellent."
Nadelen: "Delayed in Atlanta. What’s new?"
Nadelen: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."
Voordelen: "Great crew, early arrival"
Nadelen: "Old screens, snacks getting smaller, too much ice in the drinks"
Nadelen: "Bag drop agent was not helpful."
Voordelen: "Nice on board crew."
Nadelen: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."
Voordelen: "I liked the choices of movies"
Nadelen: "The seats were dirty and the snack choices are not healthy at all."
Voordelen: "The staff was very nice and helpful with prechecking my bag at the gate."
Nadelen: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."
Voordelen: "The crew was excellent."
Voordelen: "Crew was amazing."
Nadelen: "Took forever to wait in line to board this relatively small plane."
Voordelen: "Seat comfort"
Nadelen: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Voordelen: "Great crew, snacks, comfortable flight."
Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"
Nadelen: "Tout"
Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."
Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"
Voordelen: "tout"
Nadelen: "le confort des sièges"
Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Nadelen: "Not delay the flight for 3+ hours"
Voordelen: "The seats were very comfortable even though legroom was limited in the basic cabin."
Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."
ne jamais voler avec Virgin en partage avec une autre compagnie
A cause de l absence d enregistrement sur le vol virgin car opéré par delta........dernier rang dans l avion et tout le reste Kayak c fini
Personnel très agréable, avion propre et à l’heure, repas et snacks bons, proposition régulière de boissons
mon commentaire précédent fonctionne pour ce vol aussi
Tous les vols fonctionnent maintenant comme les arnaques low cost et c'est dommage. Une valise en soute coute une fortune, un centimetre de siege en plus est un vendu a un tarif de dingue. en prenant un billet sur virgin, géré par Delta, donc une vraie compagnie, nous ne pensions pas que meme demander a etre assis ensemble serait quelque part payant. en effet notre tarif ne nous permettait pas de s'enregistrer avant. donc une fois au guichet plus de sieges ensemble. dans l'avion ? fauteuil ridicule pour tasser plus de passager , comme dans les vols bas de gamme, pas de boisson avant le repas, mais des bouteilles de cristalline que meme les chauffeurs uber ont arreté de donner. Et c'est une canette de coca pour 3 passagers, ben oui on va pas vous filer la cannette quand meme. Pour un vole a 1200 balles c'est vraiment abusé
Accueil scandaleuse pour l’escale courte à Manchester
The quality of the food was terrible and below a normal standard, the entertainment screen kept breaking down, had to keep reminding the staff several times to fix it. The toilets were dirty, the seats were very uncomfortable, I think this is one of the worst flights I have been on and really shocked how Delta is associated with Virgin Airlines, who are of such high standard and a much better flying experience.
Horaires très bien respectés. Le vol du retour avait même 30 minutes d'avance !
Heathrow Airport refused to let us through security on time and we were not permitted to board the flight.
The only issue tbf was with the auxiliary engine being down so the a/c couldn't be run at either end
Retard de l avion … Personnel peu aimable, nourriture infecte!
L avion à attendu Les passagers retardé à cause d’un contrôle aussi mal organisé que pas aimable à Manchester… Les animaux dans un abattoir sont mieux traités !
Un retard énorme dû aux contrôles à Manchester… Mais l’avion a attendu… c est sympa ! Vol très bien, nourriture infecte… annoncés uniquement en américain, on ne comprend rien. Les stewards devraient apprendre à parler distinctement, d autant si il y avait beaucoup d étrangers à bord…
Presque 4h de retard, valise arrivée abîmée
Rien à dire pour un volt de petit trajet
Les fauteuils beaucoup trop étroit, pour une personne musclé. Aussi n'on les hôtesses on était formidable avec nous ,encore un grand merci
No amenity kits and meals weren’t as good as before. Other airlines now have a full meal son o reason why Virgin Atlantic can’t. Going to stick to BA.
BOM-LHR premium economy - fab service/product. Worth the extra posh pounds!
Clean and comfortable short flight. Arrived on time.
I attempted to cancel my flight due to positive covid case 10 days before I flew with chatdeal and kayak and after repeated calls from me and promises I would be called back and the chance of a credit note I heard nothing. No help, no support, no understanding. I lost £1500. Would never use again or recommend.
Places réservées sur kayak avec option grande place . Non respecté. Confort abominable sur le vol retour. Vol de départ annulé cause Covid seulement quelques heures avant le départ. Incertitude pour un vol de replacement, finalement obtenu 12 heures après . Merci kayak: plus jamais chez vous.
Personnel très professionnelle et à l’écoute des besoins des passagers. Repas assez bien, surtout salade fraîche. Proposition de plats aux légumes pourrait améliorer l’expérience pour les personnes qui ne mangent pas de pâtes. Globalement tout s’est très bien passé.
Un enregistrement compliqué comme à l aller. Un passager n'avait pas d attribution du e ticket par la compagnie. Pas de check in en ligne possible . Personnel un peu désorganisé
Delays, grumpy service staff
The new business class configuration isn't the best. Knees keep bumping. The seat area wasn't the cleanest either. There was an orange peel on the floor. Meal - mediocre.
This was a delta economy flight. Staff were nice but everything else pretty rubbish tbh
Voordelen: "Water station!"
Voordelen: "such a big difference in size of aircraft, very comfortable and great crew."
Voordelen: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Nadelen: "No. Keep up the good work!"
Nadelen: "Squishy space and very late flight unfortunately"
Voordelen: "Great crew. Very kind and efficient."
Nadelen: "American carriers seem to enjoy poor seat ergonomics."
Voordelen: "Excellent airline"
Nadelen: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Voordelen: "Comfy, nice crew, attentive."
Nadelen: "Nowt"
Voordelen: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Nadelen: "Plane was delayed for 3 hrs. That's a bummer."
Voordelen: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Nadelen: "food was meh at best, seats in economy are tight and there is no legroom"
Voordelen: "Food and snacks!!!!!"
Voordelen: "We paid extra for exit row seats so we had good leg space"
Nadelen: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."
Voordelen: "2 bags each 23 kilogram each total 46"
Nadelen: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"
Voordelen: "The selection of entertainment"
Nadelen: "My seats headphone connection did not work. I had to hold it and wiggle it around if I wanted to listen to anything."
Voordelen: "Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well."
Nadelen: "Economy seating wasn’t that comfortable"
Nadelen: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Nadelen: "These seats are small"
Nadelen: "They switched my gate 5 times and lost my baggage."
Nadelen: "Too much food - not enough time to sleep in comfort!"
Voordelen: "Safety. Service."
Nadelen: "Lavatory was icky and other passengers messy."
Voordelen: "Service"
Nadelen: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Nadelen: "The crew was rude."
Voordelen: "The crew was the best part of my experience, super nice and accomodating"
Nadelen: "the wifi had subpar performance"
Voordelen: "Efficient, friendly, on-time!"
Nadelen: "Service is super fast"
Voordelen: "Got assisted to the plane by airport staff as I was in a wheelchair"
Nadelen: "Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing"
Nadelen: "Not enough room, way too crowded, all food is charged, entertainment content is pre-historic. A lot of room for improvement for the price you pay"
Nadelen: "They need to check the tv screens. On two different IcelandAir planes my screen wasn't working."
Nadelen: "Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing."
Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."
Voordelen: "Helpful crew."
Nadelen: "Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!"
Nadelen: "More depth to seats, room to straighten shoulders while seated (and I’m small), breakfast on overseas flight. Hard to hear announcements over plane noise."
Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."
Nadelen: "Eviter les retards"
Nadelen: "Eviter les retatds"
Voordelen: "I bought the ticket from Iceland Air because their flights schedule dovetailed nicely with a traveling companion."
Nadelen: "On the eve of my departure, I was informed that my return flight had been cancelled and rescheduled without: any offer of compensation, or, an offer of alternative flight arrangements. Pleas to address the situation were totally ignored. This, I believe, is an unconscionable way to run an airline."
Nadelen: "I couldn’t make that flight since my flight from Paris was canceled. I hope I get refunded from the upgrade to business class I paid for."
Nadelen: "They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu."
Voordelen: "Everything was ok"
Nadelen: "Nothing!"
Voordelen: "The crew was friendly and professional. They came around often with water, which was key."
Nadelen: "The boarding process was strange. We landed onto a bus and boarded the plane on the tarmac- all fine. But it would have been nice to have an announcement as we arrived at the gate “ladies and gentlemen traveling to Denver, we will begin boarding in a few moments. Here is how this will go or this is"
Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"
Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."
Voordelen: "Food on business class was good. The coffee was excellent."
Nadelen: "I had to wait almost one hour at check in. The person in charge said there were "issues" with my visa. She allowed me to board to Reykjavik and said the issues would be solved as I flew. I had to check in again at Reykjavik. There was no "issue" with my visa and I was received normally at my destination. Comfort level on business class was sub-par and options on entertainment center very limited."
Voordelen: "I had sprained my ankle the day before my flights, and the crew were all very nice and accommodating for me."
Nadelen: "I didn't like the fact that when I booked my flight, I was misled to believe that my checked baggage was included. The message said that "cabin baggage was included", but since when is cabin baggage NOT included?? I was surprised to find out when I was checking in that I had to pay an extra 50 Euros to check my luggage in, which I was really not happy about since the flight itself was already so expensive."
Nadelen: "The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass."
Voordelen: "Iceland Air personnel were super accommodating, in Seattle on the ground and in he air."
Nadelen: "Swissport personnel in Europe were awful. Bags were delayed in Amsterdam for over an hour after landing. Check in at Brussels was also an hour long queue. Boarding in the terminal in Iceland was very disorganized."
Voordelen: "The plane was quite modern and comfortable"
Nadelen: "I preordered and prepaid for meals, but on this flight I had to go ask for my meal."
Voordelen: "Easy check-in, welcoming crew, landed on time, no problems."
Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."
Voordelen: "The crew was very friendly and professional. Flight was safe, on time and turbulence-free."
Nadelen: "No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great."
Voordelen: "Nothing - I missed it"
Nadelen: "Missed my flight by 5 minutes. Same thing almost happened on my way to Zürich with a similar connecting flight on Icelandair. This airline is way too inefficient to be scheduling these tight turnaround times, because clearly they cannot handle it. A bottle of water does not compensate for the nearly 24 additional hours of travel time and irritation."
Voordelen: "Somewhat on tome"
Nadelen: "We got stuck at the agent counter checking in our bag for 30-45min cuz they couldn’t figure out my wife’s visa. They also charged us €88 per check in bag. We could t do it online for some reason. I’m never flying this airline again."
Voordelen: "Good movie selection?"
Nadelen: "I had to pay for extra luggage, because though I paid for an Economy Standard ticket which does come with checked-in baggage, there was nothing written on my ticket to prove it. I paid for the standard ticket ahead of time specifically. Although the staff were nice enough, for a struggling student, this mix-up was unacceptable. I now find myself making calls and trying to get in contact with both Kayak and Icelandair for a refund of the 88euro. I think I was particularly unlucky, because I was picked twice for special security checks, which pulled me out of the line I was waiting in while the flight was delayed, and I had to re-enter the line at the end. Though I requested window seats, I did not receive one either time (though I knew it wasn't guaranteed). There was also no overhead storage space for carry-ons overhead, so I had to make my way to the front of the plane to store my backpack, and several of those who came after me had to sit with their carry-ons on their lap. The seats were also pretty uncomfortable with a thick unadjustable headrest; and the air quality was terrible, a bit smelly and very dry. As a frequent flyer (who does fly with icelandair occasionally) this was unusual."
Voordelen: "Nothing good about this airline"
Nadelen: "Forget about comfortable experience during the flight. The way how they list the ticket from Kayak is the scam. Stated Economy class on Kayak and their own website ticket info. Once you chek in, they will stated this is the cheapest economy ticket, doesnt allow any baggage, and you have to pay I think around $150 for round trip baggage. End up with just to carry on, wouldnt able to shop in Europe. If you includ baggage flight would be similar to other airline provide baggage and quality services. Huge mistake, customer service located overseas, and dont care about customer."
Voordelen: "Got home safely"
Nadelen: "Typical flight now days. Seats are too small for comfort. There needs to be action by regulators of aviation industry to increase space for coach passengers. I think these regulators should be required to fly coach three times a year in a coach seat on flights of three hours or more."
Voordelen: "Efficient, not too uncomfortable. I would fly them again."
Nadelen: "Food - not enough choices and very little that could be a "meal." I was on a long flight from Europe, was very hungry and wanted a real meal. Also, on European flights, you would think SOME offerings would be included (but they were not!)."
Nadelen: "Baggage fees were horribly expensive."
Voordelen: "They were on time"
Nadelen: "They forced us to check a bag that we did not need to check for the first flight, and they ultimately lost the bag at our destination. Did not receive the bag for 12 hours after we landed. They also had us boarding outside exposed to freezing rain and wind for 10+ minutes. No organization tot he boarding process, it was a free for all. People were getting soaked and frustrated."
Voordelen: "Everything went okay for us on this flight. In the future, I will suggest to my wife, who books air travel for us to read the fine print. The cost to check a bag was $100.00 which would have run us $300.00 for the trip: Boston to Brussels with a layover in Reykjavik, but on the return Brussels to Reykjavik with four days in Iceland and the return to Boston, so there goes the cheap flight! I did enjoy the in-flight movie and a documentary on the return trip as well."
Nadelen: "My own earphones on the flight from Brussels to Iceland did not work. I could not plug them into the system."
Voordelen: "My exit aisle seat was just great, with no one on either side of me !!!!! Very kind airplane staff. I had a great sleep."
Nadelen: "nothing"
Voordelen: "Clean plane and facilities. Nice crew. Email notifications of delays"
Nadelen: "Multi-hour delays - strike induced on outbound flight, weather induced on return flight. Email notifications were nice but inconsistent. Expensive food."
Voordelen: "Second time I have flown to Brussels with Iceland Air. I love their customer service and especially the flight route. My flight going over was cancelled due to weather. I called their reservation office , had to wait on hold for 1 hour and 15 minutes , but it was worth it. The reservation agent found me a new flight on LH, she explained I would get a conformation about 3 hours after our conversation with the flight information and new txt information. I was able to check in with LH on line that evening. Iceland Air had every pre assigned seats for me."
Nadelen: "The boarding process in Kevlavik is pretty awful. No seating around gate areas. You have to stand in line for about 30 minutes to then have to get on shuttle to be driven to plane where you have to walk on stairs to get to plane, or in some cases you actually get to board from the terminal, which happened yesterday. I have MS,and sometimes standing for long periods of time and then having to climb up stairs is difficult for me. I also see a lot of elderly people and parents with babies having difficulty with this boarding process. Their airport really needs major expansion for the amount of people that travel thru their. Seating araes around their gates should be a priority."
Voordelen: "There was a bar within site of Gate 32/34, so if you could find a seat there you could enjoy a pint while you waited. Again, the crew was a delight. Thank you for keeping those warm and tasty!!"
Nadelen: "The communication was terrible for the boarding process so people lined up for the two, gate 32 and gate 34, at the same time. The lines were extremely long and they crossed so passengers got very confused, asking each other if they were in the right line and if the boarding process had started. It was a complete cluster."
Voordelen: "Good price and short layover. The plane was clean and comfortable."
Nadelen: "The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE."
Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."
Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."
Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"
Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."
Voordelen: "I probably won't be flying islandair again"
Nadelen: "The whole experience was poor. I'm disappointed."
Nadelen: "It's in my opinion obscene not to provide any type of food on a 6-hour flight that you don't have to pay for"
Voordelen: "Lots of leg room in row 7, nice flight attendants."
Nadelen: "Nothing"
Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"
Voordelen: "Flight attendants were personable."
Nadelen: "Not enough seating space."
Nadelen: "Iceland airport was over crowded on the way to Brussels."
Price was better than other airlines. Boarding process is very very slow
The flights were fine. They left on time. The seats were comfortable the food was OK and the bathrooms were clean. The plane was packed which is a good thing for the airline but not great for the passenger. All in all it was good
Voordelen: "I love that you fly from Hartford. It makes my travel to Europe so much easier! Thank you!!!!"
Nadelen: "Our flight seemed to have only 1 toilet at the back of the plane that passengers were allowed to use so there was always a line. There was a second toilet in the crew area at the back and it seemed that they could have offered passengers to use that."
Voordelen: "Very friendly crew"
Nadelen: "Flight got delayed. Would be nice if the crew would come around w water occasionally"
Voordelen: "Great to go through customs in Dublin so the landing at home is easy."
Nadelen: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."
Voordelen: "Seating and leg room much better than Ryan Air!"
Nadelen: "Transferring to another airline that was “serviced by”. British Airways ended up being 2 hours of stress, confusion and running to our gate. This should be made apparent while booking. Had to go through security 3 times in Toronto."
Nadelen: "plane was so old, the seat was worn out and terribly uncomfortable sitting on it for 8 hours. It also had about a 2 inch gap of missing seat cushion. plane was very dirty. service was not friendly."
Nadelen: "Over 90 minutes delayed. Plane was so hot it was uncomfortable"
Nadelen: "Flight delayed over an hour. Gate changed twice without announcement"
Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"
Voordelen: "Comfort of seats"
Nadelen: "No service even water"
Nadelen: "Feels dated and needs new energy with better food and atmosphere"
Voordelen: "great on board staff great on ground staff in Dublin"
Nadelen: "4 month ago where promised a bassinet for lap infant on transcontinental flight which was every time confirmed when calling in prior checking in. Once on the plane were told no bassinets available anymore due to many baby's on board. That was a deception! And a lie! All seats with capabilty for a bassinet were occupied by able healthy adults! There WAS not 1 bassinet on the plane!! Terrible check in staff in Miami...can barely communicate in English (for AER LINGUS!!)...they did not know their own luggage allowance policy...had difficulties to check in a lap infant."
Voordelen: "Free checked baggage. Calm atmosphere.. low marks for food and entertainment because there was no option to say not applicable. The options in the magazine were reasonable."
Nadelen: "None"
Voordelen: "La rapidité"
Nadelen: "Les repose tête"
Voordelen: "I barely remember the flight as I was traumatized by the flight previously mentioned."
Nadelen: "Lost luggage!!!!!!!!! See above. The seating was a little better than British Air."
Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."
Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"
Voordelen: "US preclearance in Dublin No immigration wait in Boston"
Nadelen: "Coffee was terrible Sound in the headset was hard to hear. Seat had to be manually pulled to vertical My ear buds would not fit the 2-hole system on this plane"
Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"
Nadelen: "Pas de snacks, tres cher pour mon billet"
Voordelen: "The flight was on schedule and the crew was friendly."
Nadelen: "The cabin and restrooms were a bit dirty. The seats weren’t the most comfortable and the attendants didn’t make as many rounds as expected for a 10 hour day flight."
Nadelen: "Vol de souvenir dans bagages en soute"
Voordelen: "The flight was short."
Nadelen: "I am 6ft 2ins. and the legroom was awful. My knee still hurts. The staff was not very friendly. It’s amazing that flight attendants don’t realize that they work for the passengers and not vice versa."
Voordelen: "Boarding and on time schedule"
Nadelen: "Seats, food and not enough beverages"
Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"
Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."
Voordelen: "We got to Berlin quickly..."
Nadelen: "Could not choose seats Could not check in online Was not informed of the correct departure terminal Had to pay for drinks onboard Long distances between gate and terminals, seemed like the flight was 2nd class in terms of airport gate locations...."
Voordelen: "average to below average"
Nadelen: "robbery for a small glass of wine - $8"
Voordelen: "I like the comfort and reliability of this airline in my experience."
Voordelen: "Best meals I've ever had. Front facing sleepers are easier to sleep in than the diagonal configuration."
Nadelen: "Connections within Europe have no business class. It is actually a worse experience than Air France and Lufthansa."
Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"
Voordelen: "I loved that the trip was relatively short and uneventful. The food was adequate, but nothing to brag about and very little. The hostesses were nice,better than last time. The price was right on, mostly for a trip of under 15 hours...when usually it is 20h with a stopover."
Nadelen: "On the way over, I couldnt get water. The trolley didn't come by, and I had to "leg-over" my sleeping neighbor to get a glass of water fo the back reserve. The TV wasn't working; the remote was dead. As it was a night flight, it didn't matter tt much for me, but it should've been working. The passengers could have been spread out better as there were completely empty middle rows. It would have helped with comfort."
Voordelen: "Everything"
Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."
Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"
Voordelen: "Nothing extraordinary about the flight (not necessarily a bad thing). Complimentary refreshments."
Voordelen: "Munich Airport is very easy to get around, very nice duty free shops with nice clerks. Check in at Aer Lingus was OK, we waited about 1 hour."
Nadelen: "We were randomly seated in the emergency row #1. Awful uncomfortable place to sit without leg room, especially for someone with long legs, like myself! When I asked if we could be moved, answer was a quick "no"."
Nadelen: "The aircraft was old. The flight attendants were disinterested. The seats were terribly uncomfortable."
Voordelen: "The boarding was very efficient and overall the staff was very nice."
Nadelen: "Seat reclining are horrible. No space to eat, read or enjoy the entertainment. Seat cushioning not existent, and food quality is poor."
Voordelen: "The seats were comfortable, the crew was friendly and the food was okay."
Nadelen: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."
Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"
Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"
Voordelen: "Friendly, helpful crew"
Nadelen: "The snack at end of 8 hour flight was a fajita (good), but no soft drink offered with it, just tea or coffee."
Voordelen: "The stewards and stewardesses kept a cheery attitude and tried their best to deal with the customer complaints and the constant need of attention of people whose entertainment units didn't work."
Nadelen: "Unfortunately, I was the unlucky one and had the broken tv and remote set for the entirety of the plane. About 1 in every 3 people however were experiencing issues with their video or audio and had to have their sets rebooted multiple times. This was mainly due to it just being a very old plane and the systems not working anymore. As one of the stewardesses said, she can reboot it, but shes not an engineer. It is majorly time for them to update their interiors."
Voordelen: "The crew"
Nadelen: "The checking in process was very difficult on The day prior to the flight. In fact, was rather impossible. My daughterwad on the phone for hours with this. The flight was with Art Lingua, couldn't use BAW, kayak, or ARE LINGUS. Very frustrating."
Nadelen: "Lost my luggage"
Voordelen: "The people who worked at the front desk and boarding desk were very friendly and met my needs. As I asked to sit up front and they got me seats by aisle in the front. The beef stew were good"
Voordelen: "From Brussels to Dublin, we had a good flight. The air hostess was attentive enough and the cabin comfort was excellent."
Nadelen: "That we can't even have a cup of coffee without having to pay 3 euros. I thought that was outrageous."
Annulation sans proposition de solution
Parce que AA a mal fait son planning , pas de pilote . Il a fallu attendre un pilote puis un co pilote. On a décollé avec 1h40 de retard
Voordelen: "Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf."
Nadelen: "AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service"
Nadelen: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."
Voordelen: "Pretty efficient for a completely full flight."
Voordelen: "Nothing on this flight was good except for the Captain with constant updates on the never ending delays."
Nadelen: "This flight was delayed for nearly three hours due to a mechanical problem with the assigned aircraft. We did not get the reason for the delay until nearly 2 hours after the scheduled departure time. Then, when a new plane was assigned. The boarding agents were rude. The flight attendant was rude."
Voordelen: "Got me to my destination"
Nadelen: "Attendants were less than welcoming with NO sense of humor. I found an empty whiskey container in the area under the seat in front of me. When I jokingly said that I found it empty and could she refill it for me, the attendant went off on me, telling me that she was too busy and couldn’t take it"
Voordelen: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."
Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"
Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"
Nadelen: "Une heure de retard au décollage"
Voordelen: "The tv and drinks"
Nadelen: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Nadelen: "In a period of 20 minutes in the hour before boarding there were three gate changes. The last one was a change of terminal and gate. You have been doing this for years and you should know how to do this already."
Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."
Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"
Nadelen: "Constant delays, wrongful promises of when/how long delays would take"
Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Nadelen: "I paid $70 for a seat upgrade, and it showed on my boarding pass as “EXIT” (exit aisle) with 6 inches of extra legroom when I purchased the upgrade in London. By the time I arrived in Dallas, the “EXIT” indicator on my boarding pass disappeared. When I boarded the plane there was no extra legroom and row 16 was not an exit row: rows 14 and 15 were. I endured a less comfortable trip, and now have to go through the pain and effort to get a refund. Good luck to me..."
Voordelen: "Crew was polite, Captain was helpful."
Nadelen: "Flight was delayed due to mechanical issues."
Nadelen: "Delayed"
Voordelen: "Great flight experience overall!"
Voordelen: "The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice"
Nadelen: "American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane."
Voordelen: "Rien"
Nadelen: "Retard d’une heure"
Nadelen: "Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!"
Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Nadelen: "Confusing in LAX as to where to go for the flight"
Voordelen: "I didnt like anything about it"
Nadelen: "American knew it had a problem and never resolved it - delaying our flight by minutes every few minutes - we had 38 text messages indicating a change. In addition the crew "aged out" so we had to get a second crew - waited for that. the first plane had a mechanical, the second plane had a mechanical - more lengthy delays then finally the last plane was fine - but was again delayed by yet another hour for a total of 7 hours delay. Our compensation? Non existent."
Nadelen: "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."
Voordelen: "tout le service en général."
Nadelen: "rien"
Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Voordelen: "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."
Voordelen: "Staff was great"
Voordelen: "Customer service was friendly"
Nadelen: "So uncomfortable"
Voordelen: "The customer service!"
Nadelen: "Eventhough, I have accumulated over 100000 points. I don't get any seat upgrades or gold status!"
Voordelen: "The crew was friendly and the flight was great."
Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"
Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."
Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"
Voordelen: "Everything went smoothly from start to finish. On time departure. We did have to wait for a gate to open up in San Jose. It was a completely full flight."
Nadelen: "No gate being available upon an on time arrival."
Voordelen: "Staff courtesy."
Nadelen: "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."
Boek goedkope vluchten van Brussel naar San Jose
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21/1za
2 stopsDiverse Maatschappijen
21u 39mBRU-SJC
24/1di
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19u 15mSJC-BRU
€637
5/10wo
1 stopBritish Airways
15u 40mBRU-SJC
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16u 55mSJC-BRU
€686
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39u 39mBRU-SJC
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35u 51mSJC-BRU
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32u 40mBRU-SJC
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12u 35mSJC-BRU
€689
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17u 30mBRU-SJC
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22u 15mSJC-BRU
€693
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34u 24mBRU-SJC
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38u 39mSJC-BRU
€694
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43u 43mBRU-SJC
11/2za
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17u 50mSJC-BRU
€695
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17u 50mBRU-SJC
12/2zo
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12u 35mSJC-BRU
€696
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19u 55mBRU-SJC
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17u 25mSJC-BRU
€698
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19u 55mBRU-SJC
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23u 05mSJC-BRU
€700
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2 stopsDiverse Maatschappijen
21u 05mBRU-SJC
4/10di
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38u 39mSJC-BRU
€705
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19u 49mBRU-SJC
4/10di
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17u 55mSJC-BRU
€708
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19u 04mBRU-SJC
6/1vr
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18u 55mSJC-BRU
€716
23/9vr
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20u 51mBRU-SJC
6/10do
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22u 00mSJC-BRU
€718
20/9di
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31u 20mBRU-SJC
29/9do
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30u 30mSJC-BRU
€720
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31u 20mBRU-SJC
3/10ma
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30u 30mSJC-BRU
€721
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31u 58mBRU-SJC
3/10ma
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29u 30mSJC-BRU
€724
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19u 34mBRU-SJC
2/10zo
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15u 24mSJC-BRU
€726
25/9zo
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17u 30mBRU-SJC
3/10ma
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19u 33mSJC-BRU
€750
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2 stopsAmerican Airlines
31u 58mBRU-SJC
28/9wo
2 stopsAmerican Airlines
19u 33mSJC-BRU
€756
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12/10wo
2 stopsDiverse Maatschappijen
31u 46mBRU-SJC
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15u 40mBRU-SJC
€787
11/12zo
2 stopsIcelandair
17u 05mBRU-SJC
€827
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16u 22mBRU-SJC
€862
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27u 30mBRU-SJC
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16u 22mBRU-SJC
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17u 49mBRU-SJC
€925
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17u 49mBRU-SJC
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18u 26mBRU-SJC
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2 stopsAer Lingus
28u 50mBRU-SJC
€1.228
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2 stopsAer Lingus
28u 50mBRU-SJC
€1.231
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2 stopsIcelandair
41u 19mBRU-SJC
€1.439
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3 stopsAir Canada
23u 13mBRU-SJC
€1.690
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1 stopAmerican Airlines
19u 55mBRU-SJC
€2.380
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Brussel - San Jose
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€637