Vind goedkope vluchten van Calgary naar Brussel

Nadelen: "Nothing"

Voordelen: "Delay was for 30 min"

Voordelen: "Excellent"

Nadelen: "The baggage took a really long time to be delivered to the carousel"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "Movies , Wi-Fi , Live Shows"

Voordelen: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Nadelen: "Maybe just change the quiche. Very dry"

Voordelen: "Crew was excellent. Seats were uncomfortable"

Voordelen: "Lost the luggage"

Nadelen: "We had a huge delay"

Voordelen: "The flight was ok, nothing special."
Nadelen: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."

Voordelen: "Crew was great"
Nadelen: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Smooth ride, most of the crew was very welcoming"
Nadelen: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Voordelen: "Nothing!"
Nadelen: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Nadelen: "Seat would not recline. Long fight cramped 27B"

Voordelen: "Good seats for my wife and i: window and aisle seat"
Nadelen: "Only glass of water free...coffee is 3.50"

Voordelen: "The staff upgraded me to business. It was a great wxperience"

Voordelen: "Good on board service"
Nadelen: "Again delayed"

Voordelen: "Food and crew were great."
Nadelen: "Economy is tight."

Voordelen: "Quick flight"
Nadelen: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Voordelen: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Nadelen: "Delay"

Voordelen: "Friendly and high quality service"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Nothing special"
Nadelen: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"

Voordelen: "Fastest and most thorough service I've ever received!"

Nadelen: "delayed"

Nadelen: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Voordelen: "On time and friendly service"
Nadelen: "Poor selection of films, cramped seats and mediocre dinner"

Nadelen: "We had almost 8 hours delay"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "Food wag good, plane comfortable"
Nadelen: "Transfer at Zurich"

Voordelen: "The announcements were to the point and kept us from constantly getting interrupted, very much appreciate this. The crew was super friendly."
Nadelen: "The overhead bins were packed, some people have to many peaces of luggage. They claim the space of others, no respect."

Voordelen: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Nadelen: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Voordelen: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Nadelen: "Not a big deal, but I missed the vents above the seats."

Voordelen: "Overall very pleased with the airline"
Nadelen: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Both the food and service were fantastic. A great choice of mid flight entertainment"

Nadelen: "id."

Nadelen: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Voordelen: "The plane was remarkable and the service was excellent!"
Nadelen: "The wifi on the plane was horrible."

Voordelen: "Everything"

Voordelen: "I have been flying to Greece and back many years now. I have never seen,such comfort in a plane,such great service,so many snacks and meals,and the crew was coming by every 30-45 minutes for water. We were served Swiss chocolate and also the best ice cream I have had in my life. Best flight and best plane I have flown in my life."

Voordelen: "I like that Coke Zero was available."
Nadelen: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Voordelen: "The crew was very attentive and accommodating."

Nadelen: "Need display screens for entertainment."

Nadelen: "Delayed 4 hours on tarmack"

Voordelen: "No food, late by hour"

Nadelen: "thin seat cushions"

Voordelen: "The crew was great."
Nadelen: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."

Voordelen: "Good snacks, comfortable flight."

Voordelen: "Yes Crew was amazing. Seat was comfortable"
Nadelen: "No comment"

Voordelen: "Service was great"

Voordelen: "The seats were ok."
Nadelen: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"

Voordelen: "Better than spirit"
Nadelen: "Nothing"

Voordelen: "Boarding was smooth"
Nadelen: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."

Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"

Voordelen: "On time, good flight"
Nadelen: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"

Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Voordelen: "Movies"
Nadelen: "Everything else"

Voordelen: "Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy."

Voordelen: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"

Voordelen: "Timely, clean"
Nadelen: "A little chaotic at boarding time"

Voordelen: "Snacks"

Voordelen: "Fairbanks airport small and cozy, very easy to hear boarding announcements. There were two seats in our row and behind us that had been assigned to more than one person. The flight attendants were very quick and resourceful in solving the issue to everyone’s satisfaction."
Nadelen: "I srill dislike the idea of purchasing food and paying baggage fees separately from the tickets. Creates inconvenience as well as at least three separate transactions, increasing your exposure to possible credit card data theft."

Voordelen: "Nice flight attendants"
Nadelen: "Freezing flight."

Voordelen: "Nothing!"
Nadelen: "Everything"

Voordelen: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"

Voordelen: "A good basic no frills flight"
Nadelen: "Luggage missed the flight and was delivered later that say. It is the same as happened the last time we took this flight."

Voordelen: "Be nice if the first plane had worked. Almost one hour late leaving ATL."

Nadelen: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Nadelen: "Flight was delayed ... wish I had received text notice instead of email so I could have enjoyed the extra hours of vacation instead of sitting at airport."

Voordelen: "Almonds as a snack. Pleasant crew."
Nadelen: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."

Voordelen: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"

Voordelen: "Absolutely nothing."
Nadelen: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Everything"
Nadelen: "Nothing. Delta is the best airline in North America"

Voordelen: "Snack choices updated aircraft"
Nadelen: "No entertainment options"

Nadelen: "There was a kid screaming on both flights and t was not a good time"

Voordelen: "Quick flight."
Nadelen: "No A/C on the flight. Good thing it was a short one... Crew seemed rather green. Oversold flight; we were the last to board."

Voordelen: "For once the food was good"
Nadelen: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Voordelen: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"

Nadelen: "One hour late after a stay over already 4 hours."

Voordelen: "The flight attendants were very attentive and available."

Nadelen: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."

Voordelen: "Good flight, professional people."

Voordelen: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Nadelen: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."

Voordelen: "Smooth. Fast."

Voordelen: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Nadelen: "I wish they had more snacks like JetBlue but all was fine."

Nadelen: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."

Nadelen: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."

Voordelen: "Overall i was comfortable. I appreciate that they serve tea & it's not old & bitter tasting."
Nadelen: "we started to board 10 minutes before scheduled take off so we were late."

Voordelen: "Nice crew"
Nadelen: "Not loose my luggage:)"

Voordelen: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Nadelen: "N/A"

Voordelen: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Nadelen: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Voordelen: "Quick boarding, comfortable seating. Great food!"
Nadelen: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Nadelen: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Voordelen: "NA"
Nadelen: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Nadelen: "Geen wifi voor 9 uur"

Nadelen: "We had a short delay"

Nadelen: "Really hard to get boarding passes online"

Nadelen: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Voordelen: "Not being charged for my first bag of luggage"
Nadelen: "Nothing"

Voordelen: "Crew was very friendly. Food was excellent"

Nadelen: "It was a great flight can’t think of anything"

Voordelen: "srfghj"
Nadelen: "fghjkl"

Voordelen: "Fantastic Crew!"
Nadelen: "Seats are comfortable but tight."

Voordelen: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Voordelen: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Nadelen: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Voordelen: "Good quality flight"
Nadelen: "But delayed and lost baggage"

Voordelen: "Good selection of movies"

Voordelen: "My seat"
Nadelen: "Crew"

Voordelen: "Friendly crew, good meal and entertainment"
Nadelen: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Voordelen: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Voordelen: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Nadelen: "Nothing to complain about."

Voordelen: "The food was okay and the staff were friendly."
Nadelen: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Voordelen: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Nadelen: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Nadelen: "Leg space."

Nadelen: "Security services at Manchester airport...too long and not friendly at all"

Voordelen: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Nadelen: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Voordelen: "Boarding was on time"
Nadelen: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Voordelen: "I liked the crew, they were professional and tried their best"
Nadelen: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Nadelen: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Voordelen: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Nadelen: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Voordelen: "Service was great, flight was on time and I really enjoyed everything"
Nadelen: "Little turbulence but overall it comes as usual so it was worth the flight"

Voordelen: "Speed, professionalism"
Nadelen: "Nothing"

Voordelen: "Punctual, not crowded."
Nadelen: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Voordelen: "Good service at gate and on board"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Crew was welcoming"
Nadelen: "Space between the seats was too small."

Nadelen: "The air France flight was overbooked and we had been in standby until the last minute"

Voordelen: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Nadelen: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Voordelen: "Good on a short flight"
Nadelen: "Paying for carry on due to weight limit. First time this ever happened!"

Voordelen: "the Airline"
Nadelen: "The Airport, Security, Boarder control."

Voordelen: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Nadelen: "Bottom seat cushions could be a little more comfortable ."

Nadelen: "Clean. Courtesy of staff on plane."

Voordelen: "That it was a night flight"
Nadelen: "No airconditioning, no food choice, no space."

Voordelen: "Not much"
Nadelen: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Voordelen: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Voordelen: "The crew was very nice and helpful."
Nadelen: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Voordelen: "The price of the ticket was great."
Nadelen: "The flight was crowded, no overhead bin space from passengers putting coats and jackets in the bin instead of under their seats. I was in the middle seat between two large men breathing down on me while they slept. It was a nightmare. On a flight that long the seats shouldn’t be that close in proximity nor should larger passengers be allowed to sit in seats too small for their body type. That’s not discrimination that’s logical."

Voordelen: "The staff was super friendly. Checking in was a breeze."
Nadelen: "The cabin temperature was insane. SO COLD!! even with blankets people and my self included were freezing!!"

Voordelen: "The crew: very helpful, did their best to correct errors regarding special meals"
Nadelen: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."

Voordelen: "The crew was really nice and I like the cookies"
Nadelen: "."

Voordelen: "Customer service was acceptable"
Nadelen: "Flights were cancelled and had to take another airline. Bags were also lost for 5 days!"

Voordelen: "Left lake but still made it on time"
Nadelen: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."

Nadelen: "Connecting flight was delayed over 3 hours for system failure on original plane, after boarding. Gate was changed 4 times after that."

Voordelen: "Nothing"
Nadelen: "Original flight was canceled and I had to find another way back to Tampa as this flight was 30 hours after the original flight."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "The food and the movies!"
Nadelen: "The air on the plane was stale and I could barely breathe the entire flight. I feel sick and light headed after that one."

Voordelen: "Friendly and attentive. Communicated well throughout the flight."
Nadelen: "Just uncomfortable on the tiny planes."

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Not much"
Nadelen: "Two hours late. Poor gate communication. Laggy app updates."

Nadelen: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "Honestly. Nothing."
Nadelen: "Internet was down and no entertainment on a transcontinental flight. That’s absurd. Overhead luggage packing was not regulated so made intentionally difficult. Assignment of bags to be checked should be based on size not who is last. Grossly disappointed with service"

Nadelen: "Old airplane. Upgraded to Business Class. The video system was not working properly, didn’t show images so it was hard to choose a movie or program. The seats are old fashioned, and so are the pods: not as comfortable a flight as on newer planes."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Nadelen: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Nadelen: "It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Had pre assigned seats and American changed without saying anything."

Nadelen: "Paid for upgraded seat with complimentary drinks that I still got charged for."

Nadelen: "Mucha turbulencia!! Pero el servicio muy bueno!!"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Nadelen: "Too many delays that made me miss the original time I was to catch my connecting flight. Missed my appointment in Spain as a result..."

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "Turkey sandwich snd boarding went smoothly"
Nadelen: "There was no entertainment and since there is no WiFi for most of the flight due to being over water the flight seemed longer than what it actually was."

Voordelen: "Flt attendent was really nice, friendly, courteous"
Nadelen: "Flt not on time. A/C did not work properly."

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"

Voordelen: "TB honestly I can’t say I liked anything about this particular flight. So nothing."
Nadelen: "My flight was delayed by two hours leaving Fort Lauderdale. As a result of that delay I miss my connecting flight to Palm Springs. I was rebooked for a flight to smile Palm Springs the next day which I did not except. Then I was booked to leave Dallas to Los Angeles that flight was delayed also. To make matters worse my bags ended up in LA when they were supposed to be route it all the way to Palm Springs. I still don’t have my bags yet. Called three times and the representatives cannot reassure me of my bags on the way."

Voordelen: "Smooth Travel! AA is great"
Nadelen: "N/A"

Voordelen: "Staff at SAN was good helpful. Check in was seemless."
Nadelen: "Wishing that they would serve something to drink — even if I would have to pay for it. Flight attendant gave me wrong directions and I left for another terminal while my carry on luggage (which had to be checked) was still at the gate. I had to wait until it arrived at baggage claim."

Voordelen: "It was a great flight"

Voordelen: "The touch down at MSP. Was sitting over the wing and barely felt it."
Nadelen: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."

Voordelen: "Boarding was fast and smooth. The flight was great, seat was comfortable."

Voordelen: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"

Voordelen: "Personnel parfait"

Nadelen: "It was all excellent."

Voordelen: "Premium economy service and seat."

Voordelen: "Le support offert par rapport à mes baggages"

Voordelen: "Not much"
Nadelen: "Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want."

Voordelen: "Considering the thousands of passengers who saw their flights cancelled because of the grounded 737 Max’s the fact that I was on hold for only 30 minutes and then got rerouted for the next day is amazing! Thank you Air Canada."

Voordelen: "Divertissement même si Prise audio ne fonctionnait pas bien"
Nadelen: "Départ en retard"

Voordelen: "Confort du siège + quantité et qualité des divertissements"
Nadelen: "Repas offert"

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "Des cabines faites pour dormir"

Nadelen: "No good"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "1. Gentillesse de l'équipage 2. Rapidité du personnel à bord 3. Efficacité de l'avion"
Nadelen: "1. Wi-Fi indisponible 2. Aucun système de divertissement intégré au siège à bord"

Voordelen: "Film à bord Du vol très apreciable!!"
Nadelen: "1h de retard sur le planning mais sûrement à cause du vent qu' il y avait ce jour la."

Voordelen: "Prise en charge par le personnel agréable Je fréquente souvent la compagnie air Canada jusqu’ici tout s’etait Toujours bien passé"
Nadelen: "Au vol aller : problème à l’enregistrement ( soit disant pas d’ave) + bagage soute facturé 50 euros (pour apprendre finalement au retour que je n’aurais Pas du payer) Au vol retour : pas d’enregistrement possible cause de surbooking. On me dit qu’il n’est pas sure que je puisse prendre mon vol pourtantl réservé et payé , on fini par m’imprimer Une carte d’ebarquement Sans siège attribue alors que ma valise est partie en soute. On m’invite à passer en zone d’embarquement Au risque d’y Passer la nuit en attendant le vol suivant le lendemain matin. Départ dans le stress et l’incertitude. La faute à qui ? Kayak ? Air Canada ? Brussels Airlines ? Qui surbooke ses vols pour faire toujours plus d’argent. Au prix du billet c’est une Honte !"

Nadelen: "Pas d’espace pour les jambes."

Nadelen: "Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping"

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "The stewardess was top-notch, professional and friendly"

Nadelen: "L'agent de bord ne parlait pas français et il faisait très froid dans l'avion"

Voordelen: "The pods were great on 777"
Nadelen: "Couldn't plug in CPAP"

Nadelen: "Aucune place pour les jambes."

Voordelen: "It was 10 minutes early"

Nadelen: "They changed planes and the seats I paid for at reservation were different on the new plane. No warning!!"

Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"

Voordelen: "Beaucoup de temps d’atte Avant de passer la sécurité et les douanes on nous laisse attendre et on a pas beaucoup de temps même pas le temps d’ Prendre un café"
Nadelen: "Le délai entre les deux avion"

Voordelen: "Réponse claire et precise"
Nadelen: "Rien"

Voordelen: "Only thing good was the brevity of the flight."
Nadelen: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."

Voordelen: "L'efficacité de l'embarquement."
Nadelen: "Aucun divertissement."

Voordelen: "The service"
Nadelen: "Nothing so far, thanks."

Voordelen: "Avion spacieux"
Nadelen: "Nous n avons pas eu de petit déjeuner"

Voordelen: "Embarquement rapide et bien organisé. Avion propre"
Nadelen: "Nous n avons pas eu réellement de quoi manger pour le Midi. Juste un mini sandwich"

Nadelen: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."

Nadelen: "Retard de 7h à l’aéroport de Hong-Kong! Donc attendu 11h ( on avait une escale de 4h au départ) on a eu de la misère à se faire payer un repas à l’aeroport....c’etait Un bol de ramen sans breuvage...."

Voordelen: "The fact that you still have movies that you don't have to download apps for, nice to keep it simple."

Nadelen: "Pas de place, pas de nourriture inclus, retards dans les vols, bagage perdu. Un cauchemar!!!!"

Voordelen: "Entertainment"
Nadelen: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Voordelen: "Nothing."
Nadelen: "Service"

Nadelen: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Nadelen: "Transfert à la course"

Voordelen: "Il a été possible de devancer mon vol. Les départs à tous les heures sont avantageux."

Voordelen: "Nous avons connu des difficultés techniques au niveau des divertissements disponibles. Les écrans ne fonctionnaient pas durant toute la durée du trajet mais, heureusement, le personnel d'Air Canada nous a offert une carte de rabais pour un prochain vol."

Voordelen: "Malgré le retard du vol précédent, j'ai été prise en charge pour embarquer dans ma correspondance pour Paris."
Nadelen: "Le personnel était mal aimable. Pas de sourire, pas de formules de politesse. J'adore air Canada mais l'équipage que j'ai eu pour ce vol ne reflétait pas du tout un esprit de service. Et ma valise n'a pas suivi jusqu'à Paris ! J'ai du annuler une partie de mes vacances!"

Voordelen: "U"
Nadelen: "Je n'ai pas pris le vol car on m'à interdit de prendre le vol"

Nadelen: "No offer to have transportation to gate. I am disabled and had a very long walk."

Nadelen: "Delays"

Voordelen: "Seat is not too crowded"
Nadelen: "No snacks"

Voordelen: "Great gluten free meal. Calling ahead of time to order was well worth it."

Nadelen: "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."