Vind goedkope vluchten van Canarische Eilanden naar Brussel-Nationaal

Voordelen: "Very enjoyable great staff,"
Nadelen: "Lower prices"

Voordelen: "the diverse amount of films"
Nadelen: "the food could have been better."

Voordelen: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."

Voordelen: "Easy to board, on time and food was good"

Voordelen: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Nadelen: "Seats are extremely uncomfortable, especially for an 8+ hour flight."

Voordelen: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Nadelen: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."

Nadelen: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Voordelen: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"

Nadelen: "Bad food Bad service Dirty plane Bad choice of movie collection You only get one glas of non alcoholic drink with your main meal. If you want more you have to pay ! Thats not a good service for a long trip fligt: washington-copenhagen and back. All other Airlines i have been with gives you a choice to choose between 2 different meals, buT SAS they decide for you ! And i have never seen any airline serve pork/ ham because of different believes people have, but SAS service you pork on an international 8 hours flight ! This is first time and last time I’m gonna fly with SAS. I always fly with KLM , perfect in everything and anyway. NO MORE SAS FOR ME !"

Voordelen: "Nice interior and good IFE on long haul."
Nadelen: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Seats were comfortable. Nice crew very friendly and attentive"
Nadelen: "No in flight entertainment, but nice overall flight. Would do it again"

Voordelen: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Nadelen: "Boarding was a little scattered, but ok"

Nadelen: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Food was good and so was the entertainment on board"
Nadelen: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "On schedule, great crew"

Voordelen: "There was absolutely nothing I liked."
Nadelen: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."

Voordelen: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "Smoothest landing I've ever experienced."
Nadelen: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."

Voordelen: "Delayed flight arrived nearly on time."
Nadelen: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Voordelen: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Nadelen: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Nadelen: "Cattle call boarding in a culture where standing in que is unheard of."

Voordelen: "The movies."
Nadelen: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"

Voordelen: "Landing was very smooth"
Nadelen: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Nadelen: "As above."

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "nothing exceptional but the attendant did give us some water for free."
Nadelen: "This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time."

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The crew was friendly."
Nadelen: "The crew forgot to start serving the final meal until 40 minutes before we landed which resulted in them nearly throwing food at people so that they could quickly get through the plane and sit again before descent. I was not able to choose my seat and was seated in the back of the plane. Consequently this meant that every parent on the plane with two-year-olds decided that the best place to let them stretch their little legs was back by me. I work with small children so I understand that when they reach that age all they want to do is kick and punch, but I didn't want to end my vacation by having half a dozen two-year-olds punch my leg or try to crawl under my chair as they wandered nearby. I still have bruises."

Voordelen: "Leg space was nice for someone who is tall. The crew members were nice."
Nadelen: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Voordelen: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"

Voordelen: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"

Nadelen: "Check in took two hours! Gmhad to wait in line to "check" our bag and then wait in another to "pay" for our checked bag and get boarding passes. Very inefficient."

Voordelen: "Was upgraded to business class"

Voordelen: "Efficiency, confidence, promptness"

Voordelen: "Flights were on time. Crew was great."

Voordelen: "I tried to check in a 30 lbs suitcase. There was no gate and they asked me to carry the check in plus my carry on down the steps to the airplane on the field. I had to refuse and then one of them carried the checkin down the steps."
Nadelen: "Not much. Bumpy flight. Lousy coffee."

Voordelen: "I thought the food was very good and the staff very efficient and helpful"

Voordelen: "Iberia is great"
Nadelen: "Great airline Iberia is great"

Voordelen: "The crew was okay,...and we got there"
Nadelen: "The plane, was a piece of junk, and the AC wasn't working."

Voordelen: "Food"
Nadelen: "Comfort"

Nadelen: "no air circulation during taxiing"

Voordelen: "The entertainment was good"
Nadelen: "The space in the seats are very small for such a long trip"

Voordelen: "We landed a bit early"
Nadelen: "We didn't get the seats that we paid for. And all we could get was the last row."

Voordelen: "Crew was friendly."
Nadelen: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."

Voordelen: "crew and flight excellent"
Nadelen: "too close the seats"

Nadelen: "The seats are amazingly narrow and uncomfortable for 5 hours flight."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Puntuality"
Nadelen: "At leasr a cup of water during the flight"

Voordelen: "Iberia"

Voordelen: "On time overall, no delays"
Nadelen: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Nadelen: "Why you have to charge for the bags ?"

Voordelen: "Service was great"
Nadelen: "n/a"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Nadelen: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"

Voordelen: "Madrid's airport is comfortable and modern."
Nadelen: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."

Voordelen: "I got to my destination on time/no mishaps. Kudos to the flying crew for a job well done."
Nadelen: "Too longer walk to connecting flight under time crunch. No entertainment . No much room,all squashed together. No snack (free/as part of ticket) on second flight."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."

Nadelen: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Voordelen: "Clean plane, pleasant staff, excellent movie selection. food better than most."

Voordelen: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"

Nadelen: "2 of our bags didn't arrive to Beirut"

Voordelen: "Easygoing friendly staff"

Voordelen: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Nadelen: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."

Voordelen: "Returning home"

Voordelen: "Again, the crew was very friendly."
Nadelen: "This time, we didn't start boarding until *after* the scheduled departure time."

Voordelen: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Voordelen: "It was nice and cool inside the plane."
Nadelen: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."

Nadelen: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."

Voordelen: "Seat location"
Nadelen: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"

Voordelen: "Flight was early to Madrid (i.e. shorter duration than planned)."
Nadelen: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."

Voordelen: "Comfortable, nice entertainment, very nice pilot"
Nadelen: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Voordelen: "Thanks to British Airways . I lost one bag .. But they sent it to my home Outstanding service and quality performance Thanks for all"
Nadelen: "Notthing"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Voordelen: "The crew was great."
Nadelen: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."

Voordelen: "Nothing"
Nadelen: "Left late, rude crew, very uncomfortable experience"

Voordelen: "The aircraft was clean"

Voordelen: "Confirt of plane"
Nadelen: "Delayed flight when in runway, had to return to the terminal..."

Nadelen: "When I got on the plane there was urine on my seat and no one told me before I sat down. DISGUSTING"

Voordelen: "Got to my destination"
Nadelen: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."

Voordelen: "Love the individual screen on each seat."

Voordelen: "Again, fantastic, professional, courteous and very helpful crew. Great take off and landing by excellent pilots"
Nadelen: "The seats are very tight and uncomfortable."

Voordelen: "I LIKE EVERYTHING FROM IBERIA, IT'S A REALLY GOOD COMPANY AND I HOPE THEY KEEP GOING LIKE THAT, AND ALSO HAVE A GOOD AND REASONABLE PRICE.."

Voordelen: "Flights were on time"
Nadelen: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."

Voordelen: "More service than I would have imagined. Great entertainment selection."
Nadelen: "Rear portion of the plane only had one bathroom"

Voordelen: "okok"
Nadelen: "okokok"

Voordelen: "Food"
Nadelen: "I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!"

Voordelen: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Nadelen: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Voordelen: "Clear communication about delays and boarding, comfortable seats, great service."

Nadelen: "The crew not sympathique"

Nadelen: "When late, pls help passangers.with no helpfull people dont work"

Nadelen: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"

Voordelen: "The in flight snack was surprisingly diverse and tasty."
Nadelen: "We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off."

Nadelen: "My luggage was lost for almost 2 weeks."

Nadelen: "The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets."

Voordelen: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Nadelen: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Nadelen: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."

Nadelen: "Not over selling the flight and making passengers stay over night. I would have loved to be home as planned"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "The crew on both flights were despite the first flight being delayed by 2 hours."
Nadelen: "More communication with the passengers."

Voordelen: "Superb food"

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "Not much"
Nadelen: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Nadelen: "Missed, even on time at Lisbon"

Voordelen: "O"

Voordelen: "Plane newish"
Nadelen: "No pillows. No blankets. No boarding drink. No hanging of coats. Food bad. No entertainment"

Voordelen: "Crew was nice and the plane was comfortable"
Nadelen: "Flight took off two hours late and we were not given frequent updates as to why the delay was taking longer than announced"

Voordelen: "Quick... I was happy to be out of there"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Excelent fly! No deley! Excelent crew! Good food!"

Voordelen: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Nadelen: "Food could be more inspired, legroom is limited"

Nadelen: "Flight was over an hour late, and they would not let us take our carry-on luggage on the flight even though there was plenty of room in the overhead compartments, which caused us to miss our return flight home overseas. No customer service desk at the airport. Ended up costing hundreds of dollars more to book another flight home."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Nadelen: "Seats are very tight had more room on earlier jet blue flight"

Voordelen: "No issues or service challenges I could think of. Friendly. Helpful."
Nadelen: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Voordelen: "Customer Service was excellent."
Nadelen: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."

Nadelen: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."

Voordelen: "Very friendly personnel at gate."
Nadelen: "Arrogant crew. Hid in galley behind curtain for most of the flight. For several hours not even the offer of a cup of water! No possibility to charge electronics in economy class. Charge of $ 75.00 for first bag on an international flight?!? We're not talking about a budget airline, but THE airline of Portugal!"

Nadelen: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."

Nadelen: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Nadelen: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"

Voordelen: "Seats are fine. Flight was on time."
Nadelen: "Food was bad. Not much water given. No snacks between meals. Old entertainment system."

Voordelen: "Nice plane, friendly and helpful staff... good service"

Voordelen: "Flight was on time and landed safely."
Nadelen: "Boarding was quite chaotic. Seats were very cramped."

Voordelen: "Everything"
Nadelen: "Some delays at the airport but service is excellent."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Friendly crew."
Nadelen: "Smaller plane, tighter space, no entertainments"

Voordelen: "The new Business Class is phenomenal! Best seats I've experienced in a Business Class thus far. Too bad the transatlantic flight from New York to Lisbon is too short to enjoy it longer."
Nadelen: "There is nothing that I did not like, other than that the flight duration was too short. ;-)"

Voordelen: "Nothing."
Nadelen: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Nadelen: "easy flight,"

Voordelen: "everything was great"
Nadelen: "they had some video problems early in the flight but had it fixed about a third into the flight"

Voordelen: "Left on time. Served food and drinks. Friendly staff."
Nadelen: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Voordelen: "Smooth flight and landing!!"

Nadelen: "Terrible TAP service. Missed my flight to no fault of my own and I was made to buy a new ticket. No changrs, no partial refund, couldn't even use my return ticket which I had to rebook too. Nice customer service !!!"

Voordelen: "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Nadelen: "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Voordelen: "I was going to SpIn for several weeks what could be wrong"

Voordelen: "Très bon personnel de bord, check-in et embarquement très rapides!"

Voordelen: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Nadelen: "Nothing"

Nadelen: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"

Nadelen: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."

Nadelen: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Nadelen: "The chain in was slow an tedious."

Nadelen: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."

Voordelen: "Open seat right next to me"
Nadelen: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Voordelen: "The crew were very friendly."
Nadelen: "The terminal was old and no pre check at security. Also very limited options in that terminal once through security."

Voordelen: "Overall plane stability"
Nadelen: "No delays, better food, updated plane"

Nadelen: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"

Voordelen: "Timing parfait"
Nadelen: "Une collation offerte"

Nadelen: "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Voordelen: "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Voordelen: "Everything was as expected except for the inconvenience of no having food on board."
Nadelen: "Had to pay for food. not a single chip :("

Voordelen: "Confortable"
Nadelen: "Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles."

Voordelen: "The crew and service, the overall flight was good."
Nadelen: "The waiting time, boarding,"

Voordelen: "Vuelo directo"
Nadelen: "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Voordelen: "Brand new aircraft, excellent communication"

Voordelen: "Crew very pleasant and professional. Priority boarding worked very well"
Nadelen: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."

Voordelen: "First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services"
Nadelen: "Liked it all"

Voordelen: "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Nadelen: "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Nadelen: "No tv for an 8 hour, overnight flight."

Voordelen: "Nothing."
Nadelen: "Air Europa is the worst company in the world."

Voordelen: "The price"
Nadelen: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"

Voordelen: "I got to my destination safely."
Nadelen: "My plane took off 45 minutes late and no one told the passengers (in English at least) why we were leaving so late (and I still don't know). After about 20 minutes of waiting for takeoff, I pressed the button to ask a flight attendant why we were leaving so late but no one would come up to me, so I had to flag a flight attendant down when she walked by and she only stayed long enough for me to ask her when we were leaving. I also wanted to buy a snack on the plane and the same flight attendant who had answered my question before snapped at me about using a credit card when I accidentally gave her my debit card. Normally, I'm not one to complain about these types of things and this situation definitely could have been much worse, but I think it's important that any delays are communicated to passengers."

Nadelen: "Boarding time notification and check luggage’s cost"

Voordelen: "Cartoons on tv (for kids)"
Nadelen: "the plane is too tight"

Voordelen: "Free wine with your meal."
Nadelen: "The staff at check in were very rude, we were never advised about paying $150 extra per bag each way! They stated because we booked through a travel agency instead of booking directly with air Europa they charged us for luggage. It was an unexpected large expense. Crew barely spoke any English."

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Voordelen: "Boarding was efficient"
Nadelen: "No free beverages"

Voordelen: "The 787 was the only good thing."
Nadelen: "Everything else sucked."

Voordelen: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Nadelen: "Limited selection in the IFE."

Nadelen: "Our flight attendant did not smile ONCE! At check in , we had the good fortune to be carrying exceptionally small carryons. However, two passengers had bags that appeared regulation, but apparently were not. These two people were treated like criminals. I’ll never fly Air Europa again."

Voordelen: "Crew was great, however boarding could be improved. Too many checks and waiting to board."

Nadelen: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Voordelen: "Le premier vol"
Nadelen: "Le deuxième vol"

Voordelen: "Very comfortable plane with wide seats and nice reclining feature! Staff is very friendly. They are generous with the food and snacks."
Nadelen: "Boarding was not loaded in zones. It was a free for all. Staff seemed annoyed that I asked for more water (I had asked 25 min prior and she asked me to wait for beverage service. When I got it, I chugged it and asked for more and they ignored me. I had to ask 3 times)."

Voordelen: "....."
Nadelen: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Nadelen: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Nadelen: "Retard 1h40!!!!!"

Voordelen: "the crew was nice ans well manered"
Nadelen: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."

Voordelen: "Confort Équipage au top"
Nadelen: "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Voordelen: "Équipage sympa"
Nadelen: "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Nadelen: "Too cold and unfriendly services"

Voordelen: "Food was ok."
Nadelen: "Very tight space on longer flight"

Nadelen: "only food and water for purchasing no entretainment."

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "service and timing were great"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Nadelen: "Overbooked, no room for carry-on luggage"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Voordelen: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Nadelen: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Voordelen: "Retard de 45 min"

Nadelen: "It was very cold they need to lower the temperature."

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Nothing really"
Nadelen: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "comfortable leg space"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Excellent service. Friendly staff."

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "We loved the movie."

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Also a good airline, though the a la cart..."
Nadelen: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"