Vind goedkope vluchten van Catania naar Brussel-Nationaal

Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "Crew was very courteous and attentive"
Nadelen: "More fruits and green (non-starchy) vegetables"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Voordelen: "Excellent"

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Food was great and abundant. Frequent service"
Nadelen: "Seats are too tight for such a long flight"

Voordelen: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Nadelen: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Nadelen: "We had a huge delay"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "crew"
Nadelen: "comfort, leg room, very crowded, overhead space jammed"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Nadelen: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "Flight share with another airline so we couldn’t book our seats in advance."
Nadelen: "Space is cramped. Very professional and courteous crew."

Voordelen: ";Flight attendants very attentive;"
Nadelen: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Voordelen: "The food that I did get was decent There was wine A couple decent movies were available"
Nadelen: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Voordelen: "Customer service excellent even though I was in the economic class they made me feel first class!"

Nadelen: "Seat would not recline. Long fight cramped 27B"

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Nadelen: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."

Voordelen: "A good airline and a good flight. Lots of entertainment options."
Nadelen: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "Good breakfast"
Nadelen: "Bad seat, just an economy seat"

Voordelen: "friendly ,respectful, helpful,informative"
Nadelen: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Voordelen: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Nadelen: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Good flight"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Crew"
Nadelen: "More direction once crew knew the connecting flight would be lost, especially to minors"

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "The crew was great with kids. Very friendly and helpful."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "The crew was great,we had the last seat."
Nadelen: "Better seats,better food."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The crew was very professional and pleasant. The food was tasty for airplane food."
Nadelen: "The seats were not that comfortable."

Voordelen: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Nadelen: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Voordelen: "Captain explained situation in person"
Nadelen: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Nice crew, good drinks."
Nadelen: "Would prefer a vegan sandwich option for the short flight."

Voordelen: "Overall once on the flight the service and comfort were very good. Attendants were very nice and helpful. Always had a smile and made the flight enjoyable. We specifically picked this Airline for its service and reliablity"
Nadelen: "The checkin and "Automated" Baggage Check were a disaster. It took us a full 2 hours to check our bags and get to thru security and our gate. We were practically running to get to the end. The layout of the airport is very tough to get from point A to point B. Walking a long distance with multiple security checks. On top of that, the plane was almost an hour late boarding and then taking off. It was a mass of people with no way to cue for an orderly boarding process. No instructions or info given to allow us to go get something to eat or drink prior to boarding."

Voordelen: "Great airplane. Very nice staff. Great service."

Voordelen: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Nadelen: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Voordelen: "Excellent service and food"

Nadelen: "Very hot throughout the entire flight."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "The staff and food were exceptional!"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Nadelen: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."

Voordelen: "On time and good service"

Voordelen: "Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me."
Nadelen: "Unable to think of anything I did not like."

Nadelen: "In economy class, seats are packed tight"

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Nothing special just a typical early morning domesric flight no entertainment on board food was a tad bit better going back to the states then coming to europe and at least we boarded at the gate not like when we flew Frankfurt athens where we took a bus like we were in the 80s like cattle that was embarrassing at this time and age"
Nadelen: "Just happy to have made it safely but nothing special to boast"

Voordelen: "The cameras on the outside of the plan are fantastic!"

Voordelen: "Excellent, travel only with LH"
Nadelen: "The plane was a very noisy on take off."

Voordelen: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Nadelen: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"

Voordelen: "Dissatisfied!!!"
Nadelen: "See comments above."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Voordelen: "The flight is less than 3 hours, yet they include a sandwich with the flight."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Nadelen: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Voordelen: "The food, the crew, the cleanness and the entertainment"
Nadelen: "N/A"

Voordelen: "The flight attendants were very friendly and efficient."

Voordelen: "Service was excellent"
Nadelen: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Voordelen: "Crew was very nice - liked flight tracker - personal tv's - food was good. Boarding was good -"
Nadelen: "Seat in economy are just to small - need to be able to recline a bit more for a 9 to 10+ hour flight. So close together it was hard to eat being in the middle seat. Movies and music need to be updated -"

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "The crew was very good."

Nadelen: "Very nice crew and great food"

Voordelen: "Perfect"
Nadelen: "Nothing. Flight was amazing"

Voordelen: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nadelen: "Nothing,just the seats. Cleanliness was perfect"

Voordelen: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nadelen: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Nadelen: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Voordelen: "Customer care was super supportive"
Nadelen: "Inflight sandwiches"

Nadelen: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Voordelen: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Voordelen: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nadelen: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Nadelen: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Voordelen: "KLM staff is great"

Nadelen: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Voordelen: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nadelen: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Voordelen: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Nadelen: "Less legroom, storage space, bad food, few movie options."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Voordelen: "Light snack and complementary wine"

Voordelen: "Efficient boarding system, clearly signposted. Professional staff"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Restrooms clean, decent food and drink, nice cabin crew."
Nadelen: "No complaints"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Nadelen: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Nadelen: "Serve at least one cup of water. It was not offered, nor available."

Voordelen: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Nadelen: "Applying the rules and respect my skyteam elite plus membership."

Voordelen: "The crew was not grntle"

Nadelen: "Delayed takeoff. That happens but very poor communication about the delay."

Nadelen: "No food"

Voordelen: "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Nadelen: "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Voordelen: "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"

Voordelen: "People next to me"
Nadelen: "Seat, food , no fee for bag, and service"

Voordelen: "Peu de place pour les jambes Équipage très sympa"
Nadelen: "Plus de place pour les jambes mais vol rapide donc Ok"

Voordelen: "the flight was on time"
Nadelen: "for sure the seats, the screens and bathrooms. the plane was so old!"

Voordelen: "nice crew on the Rome to US leg"
Nadelen: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"

Voordelen: "Very new and clean plane."
Nadelen: "Nothing it was all good."

Nadelen: "Seating, food, entertainment, communication and comfort"

Voordelen: "Le paysage."
Nadelen: "Moins de retard! Plus aimable à l'embarquement !"

Nadelen: "Alitalia is the worst airline company"

Voordelen: "Good service"
Nadelen: "Disorganized confusing boarding process, tight seats in coach."

Voordelen: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Nadelen: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Nadelen: "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Voordelen: "Crew was pleasant there were many seats vacant"
Nadelen: "Flight boarding starte 25 minuets late"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Voordelen: "The flight itself from NYC was great, the connection flight was great."
Nadelen: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Nadelen: "Because the flight was one hour and a half late"

Nadelen: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Voordelen: "Nice crew"
Nadelen: "Nothing special"

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "Snacks, drinks, puke bags in seat back pockets, easy to check in online."

Voordelen: "Ok ok."
Nadelen: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "Boarding and in-flight crew very polite and professional."

Voordelen: "Operazioni di imbarco veloci ed ordinate"
Nadelen: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Voordelen: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Nadelen: "Hmmm"

Nadelen: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Nadelen: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Voordelen: "The helpful crew on the ground in athens"
Nadelen: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Voordelen: "Crew was ok.."
Nadelen: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Voordelen: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Nadelen: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Voordelen: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Nadelen: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Voordelen: "I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time."

Nadelen: "I.m 6'2 and it was impossibly uncomfortable"

Voordelen: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Nadelen: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Nadelen: "HORRIBLE seats. So unbelievably uncomfortable"

Voordelen: "fast boarding"
Nadelen: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."

Voordelen: "Nothing Flight was 40 minutes late, terrible communication at the airport."
Nadelen: "There is probably more legroom and better service on RyanAir."

Nadelen: "Plane was late, so I had to rush for a connection in Rome."

Voordelen: "Crew was good."
Nadelen: "No food served. No coffee. Just coca cola and water."

Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."

Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"

Nadelen: "Boarding was a caos, I guess is Italian style"

Voordelen: "The crew was good, the fly was hot the air conditioning not cooling."
Nadelen: "The time of departure"

Nadelen: "éviter 1h15 de retard"

Voordelen: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Nadelen: "One crew member could have been friendlier. The seats could be a bit wider."

Voordelen: "Nothing"
Nadelen: "Check in"

Nadelen: "Pour le prix il ne faut pas trop critiquer"

Nadelen: "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."

Voordelen: "Personnel navigant accueillant, personnel au sol de bons conseils."
Nadelen: "assise dans l'avion à améliorer"

Voordelen: "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Nadelen: "Sièges plus confortables."

Voordelen: "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Nadelen: "Pas de repas ni boissons proposés. Sièges peu confortables."

Voordelen: "Excellent pilots did their job very well, despite bad weather."

Nadelen: "Never again"

Voordelen: "Le minimum"
Nadelen: "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"

Nadelen: "Accumulation des voyageurs en attendant l'embarquement dans un petit sas sans pouvoir s'asseoir. Vol en retard sans aucune information de la part de la compagnie"

Voordelen: "Rapide et efficace"
Nadelen: "Règles pas claires à l’ae"

Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"

Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"

Voordelen: "Le prix"
Nadelen: "Pour rajouter n importe qu elle prestation il faut payer cher . Y compris de l'eau"

Nadelen: "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."

Voordelen: "Prompt bag drop and boarding"
Nadelen: "Finding the car rental drop off point"

Nadelen: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."

Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"

Voordelen: "L'accueil de l'équipage"
Nadelen: "Le retard et toujours ce problème de réception des cartes d'embarquement par kiwi J'ai reçu cette fois une carte sur 3 par mail Pour faire les cartes j'avais le mail de kiwi cette fois donc ça a été mais je trouve toujours le procédé complètement anormal voire tout à fait ignoble quand je pense aux personnes plus âgées par exemple Je reste choquée par les méthodes du prestataire Kiwi"

Voordelen: "Efficient service on board."
Nadelen: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."

Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."

Voordelen: "on vient chez Ryanair pour le prix"
Nadelen: "le retard de 2h30, ce qui a engendré une désorganisation totale au départ. Tout en Anglais sauf l'annonce pour les tickets à gratter payants qui est aussi en Français!!!!"

Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."

Nadelen: "Flight was more rhan 30 min late"

Nadelen: "Atterissage"

Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"

Voordelen: "Everything ok"

Voordelen: "Everything was on time"

Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."

Voordelen: "Pas grand chose"
Nadelen: "Le retard, le confort de l'avion, l'amabilité du personnel, les places dans l'avion"

Nadelen: "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."

Nadelen: "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Voordelen: "There was not a lot to like"
Nadelen: "I think standing in line for so long before boarding is ridiculous. Also, according to the gate staff my husbands bag ,which was smaller than mine, required a baggage fee as did mine. €110! On the return flight my husband was able to get his bag through and it fit just fine. He noticed mine would have fit as well. But another €55 for mine. Not much of a bargain."

Voordelen: "Rien"
Nadelen: "File d attente debout pendant 35 minutes. Pas de siège dans la salle « d’attente »"

Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."

Nadelen: "Terrible service. I am writing an email to Ryanair as we speak."

Voordelen: "Le prix!"
Nadelen: "L’embarquement prioritaire est mal indiqué et respecté."

Voordelen: "L'équipage était très sympathique"
Nadelen: "rien"

Voordelen: "I don’t need anything fancy for a short flight. Low cost, safe travel is the primary goal, and that’s what we got. The ratings chart doesn’t allow you to choose N/A but there was no food or entertainment for me to rate anything, and for such a short flight, it wasn’t needed anyway."
Nadelen: "Baggage fees are too high. €40 for one bag, each way? Too much. €20 each way is more reasonable, in my opinion, especially when standard international carry-on bags are not allowed. So for one bag for a family of four, we had to pay €80 and still had to buy a carry-on bag that was small enough to be allowed, other than taking the kids’ school backpacks. Please reduce the cost of luggage if you need to maintain the much smaller carry-on bag size. Also, passengers should be directed to keep their carry-on above their own seat, and not fill the front overhead compartments if their seats are in the back. It causes a lot of confusion at time of boarding and de-planing. Some elderly travelers were unable to manage their luggage, let alone go against traffic in the aisle to find overhead space in the back when they likely paid more to have their seata in the front. Not fair at all to pay more for front seats but not have the benefits of those seats. Also, I used the online chat tool before the flight to understand the baggage fees. The representative on the chat was particularly rude. Not good customer service. I figured out what I need to know so that’s the most important thing, but there was no reason for his nastiness."

Voordelen: "je ne repasserai plus jms par kayak! On me promet que Latam sera la compagnie de basse entre Berlin et Natal et je m aperçois au moment ou le billet arrive sur mon ordinateur, qu il y a plusieurs compagnie dont Ryanair qui facture les bagages et la carte d embarquement. De plus, Kayak s est debrouillé pour que je fasse 4 ecales, d autant plus interessants car ceci rapporte d autant aux compagnies associées! Une honte!"

Nadelen: "I was informed at the departure gate that my carry-on baggage cannot be brought to the airplane and I was forced to pay 50euro at the last minute for the baggage fee. The ironic part was I have gone through the check-in desk to ask for whether my carry on fits Ryanair standard or not. That was very unprofessional and inconsistent way of handling the issue."

Nadelen: "On devait décoller a 20h nous sommes partie a 20h30 voir même plus tard"

Nadelen: "Boarding announcement was very delayed."