Vind goedkope vluchten vanuit Cincinnati naar België

Voordelen: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."

Voordelen: "Being on time"
Nadelen: "Nothing you guys did great thankyou so much."

Nadelen: "On time"

Nadelen: "The boarding crew wasn’t friendly"

Nadelen: "Tv wasn't operating correctly"

Voordelen: "All was great!"

Nadelen: "Seats are too small"

Voordelen: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Nadelen: "Nothing much"

Nadelen: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."

Voordelen: "Smooth flight"
Nadelen: "No drink/snack service because of shorter flight times."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Voordelen: "Crew was great, just not very much room."
Nadelen: "Larger seat room."

Voordelen: "Service was great"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Voordelen: "Crew was very friendly. Food was excellent"

Voordelen: "The crew was fantastic."
Nadelen: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Voordelen: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Nadelen: "N/A"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Nadelen: "Comfort"

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Nadelen: "more leg room is needed"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Nadelen: "Seats were a little tight."

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "Efficient and friendly"

Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"

Voordelen: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Voordelen: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Nadelen: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Voordelen: "Quick flight"
Nadelen: "Flight attendant spoke like a robot. Could not understand her."

Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Voordelen: "Flight was safe, smooth & fast."

Voordelen: "Service de crew à bord, très gentil."

Voordelen: "On time."

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Nadelen: "Very little legroom."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "On time and the staff were very good. The food was not great, buy good."
Nadelen: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "Nothing much to say. The crew was polite, kind and professional."
Nadelen: "nothing."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Nadelen: "Everything"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "The flight had a departure delay of three hours. That was not fun"

Voordelen: "I like my trip - good service, good food (vine, whiskey :-) )"

Voordelen: "Everything went well. No delays, lines or uncertainty. Great job!"

Voordelen: "The crew's efficiency and friendliness"
Nadelen: "Having to fly to Germany to come to San Diego"

Voordelen: "Flight was comfortable and quick."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "You have to pay for food unless it is pretzels."

Voordelen: "Crew was excellent and many passengers were as well."
Nadelen: "A"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "Service was efficient and non invasive."
Nadelen: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."

Nadelen: "We had reserved our seats ahead of time but as we were boarding we were told that instead of sitting on row 4, we should seat at a row at the back of the plane. We were not notified ahead of time or or given an option. Flight attendants were refusing to help passengers and were actually rude to people who needed help to find a place for their luggage. Honestly, I didn’t expect this from Lufthansa and am very disappointed."

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Excellent crew and service on board."
Nadelen: "Airport boarding staff have room to improve in customer care."

Voordelen: "Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic."

Voordelen: "Boarding is efficient. Flight very smooth."
Nadelen: "great crew"

Voordelen: "Very nice flight, very little if no turbulence food was decent just luggage took forever"
Nadelen: "Luggage wait was an hr other then that the A380 which is my favorite plane was amazing"

Voordelen: "Great food, great service,attentive flight attendants! xxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
Nadelen: "No complaints! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"

Nadelen: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than told me they were out of kosher food, gave me cold one at the end."

Voordelen: "Very quiet flight, almost in time"
Nadelen: "I was ask to change seats twice so a family could sit together ( not a problem) but because of the change i was in row 41 and had no more selection on food (already by row 36 they only had pasta). Drinks were slow and we were almost done with lunch by the time the cart came."

Voordelen: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Nadelen: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Voordelen: "The staff was so accommodating and friendly! Great trip!"
Nadelen: "Nothing."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "Great crew. Comfortable seat. Decent amount of room."
Nadelen: "There is a big problem with some of the Premium economy seats. the way the secure the seat to the floor of the plane puts a piece of metal directly under the seat in front of you so you cannot put a bag or other items easily under the seat. If you are in the middle of the row it is really a hassle to have access to your laptop."

Voordelen: "Great service!"

Voordelen: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Nadelen: "The food, food, food."

Voordelen: "LH is a good airline to fly. The 747-8 is very cramped in economy but an Airbus gave a bit more room on the return."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "On time"

Voordelen: "comfortable seats pleasant flight attendants"
Nadelen: "N/A"

Voordelen: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Nadelen: "The plane was small. It was a quick flight though."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."

Voordelen: "To reach the goal."
Nadelen: "Food. Time."

Nadelen: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."

Nadelen: "at least offered free water."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "Nothing, could not even board due to confusion over flights."
Nadelen: "SAS couldn’t even help us when our flight was cancelled."

Voordelen: "The airplane was modern and well kept. The crew were attentive and kind."
Nadelen: "Nothing - our flight out was great!"

Voordelen: "Check in at the airport gate was handled professionally."
Nadelen: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Nadelen: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Voordelen: "Nice service"

Voordelen: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Nadelen: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Voordelen: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Nadelen: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Aisle seat"
Nadelen: "Nothing was complimentary"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Jal is the best airline"
Nadelen: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "Nothing!"

Nadelen: "flight was canceled and I have not heard back from SAS"

Voordelen: "Seating was great, bumped to business class w/ extra chg."
Nadelen: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Nadelen: "Cattle call boarding in a culture where standing in que is unheard of."

Nadelen: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Voordelen: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Voordelen: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Voordelen: "Crew and plane good. Friendly and English was excellent."
Nadelen: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Voordelen: "Flight attendant was friendly, tea or coffee offer."
Nadelen: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Nadelen: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Nadelen: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Voordelen: "Crew taking care of us was excellent."
Nadelen: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"

Voordelen: "plenty of space (very few passengers)"
Nadelen: "scary old plane and a (Estonian) crew with mediocre skills with the local language"

Nadelen: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Voordelen: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "Comfortable seats, nice selection of movies. The best price at that time."
Nadelen: "Crew attitude was not pleasant: no smile, no "you're welcome", as they were robots. Food was terrible."

Voordelen: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"

Voordelen: "Quit a lot space for domestic flight"
Nadelen: "No drinks no food. We pay a lot of money for seat"

Nadelen: "I didn't not like the fact that I had to wait too long about 9hrs in Copenhagen. The intial transit time was about 3hrs but the flight schedule was changed resulting to about 9hrs wait at the airport. Thanks to the Service representative I was given 100 Denmark money for food. I was very tired and the 9hrs wait didn't help. Overall, the Service was good. Maybe this was a one off but I wish I knew. I was going to get some rest in a holtel."

Voordelen: "It flew"
Nadelen: "The effort put in to work with change of plans"

Voordelen: "Nothing honestly"
Nadelen: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Voordelen: "Easy flight, nice crew members, no issues had here"
Nadelen: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Voordelen: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Nadelen: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."

Nadelen: "Seats are bit dence. It would have been nice to get a complimentary soft drink, even it's a short flight"

Nadelen: "See above"

Nadelen: "The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late"

Nadelen: "more space and be able to recline"

Voordelen: "Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice"
Nadelen: "Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall..."

Nadelen: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Voordelen: "The crew was nice."
Nadelen: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Voordelen: "Nothing"
Nadelen: "I could not fly"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "The crew was professional and courteous. USB charger"
Nadelen: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Voordelen: "The people"
Nadelen: "Trafic"

Voordelen: "The pilot did an excellent job navigating through rough weather."
Nadelen: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."

Voordelen: "On time departure and arrival early by an hour."
Nadelen: "Seats were quite uncomfortable."

Nadelen: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Voordelen: "Iberia airlines is a disaster"

Nadelen: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Nadelen: "Crew couldn't say if there was or was not meat in the meals."

Voordelen: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Nadelen: "None"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Nadelen: "Bad service. Attitude from flight attendants. Food just okay."

Voordelen: "Great deals and nice crew! Patient and helpful."

Voordelen: "I like the staff and the generous host of them"
Nadelen: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."

Voordelen: "Landed in foggy night. Crew fantastic. On time. Cabin clean"

Voordelen: "Good seat compared to other airlines"
Nadelen: "The USB connector in my seat didn’t work"

Voordelen: "Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap."
Nadelen: "Baggage size for carry on luggage changed from BA to Iberia aircraft."

Voordelen: "Crew - all professional and helpful. We left on time/arrived early - no mishaps. Movie selection - excellent, made the time go faster for first flight. Very comfortable the first flight. Pleasant experience."
Nadelen: "Food was not so great. Too much fat on the chicken. The salad smelled off/bad and didn't look appertizing. the beverages too smaller cup/quantity given (hot tea)."

Nadelen: "At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK."

Voordelen: "Service, food, plane cleanliness and quality of entertainment."

Voordelen: "New plne, service from American Airlines was good news friendly."

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Entertainment selection was good."
Nadelen: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Voordelen: "clean, good entertainment services, and service from crew"
Nadelen: "delayed start, very cold temp. during flight"

Voordelen: "Check in personnel were able to place me in the 3rd row where the seat pitch was poor but not as bad as the rows farther back. Wheelchair helpers were very efficient and friendly."
Nadelen: "This was return part of my journey. The LHR to MAD leg of my journey was extremely painful. I was unable to pay online or on the phone to upgrade the short leg of my return trip without raising cost of my whole trip from USD $1250 to over USD $4000! Also was not able to choose seats ahead of time online or on the phone. Even in the 3rd row it was difficult to fit my thigh length in the seat pitch. I had to sit with my legs splayed and with one leg in the aisle. My leg was constantly hit by luggage, pax, and cabin crew. It is critical to me that I can physically fit into the space between my seat and the one in front. With the short seat pitch emergency evacuation would be very difficult for me and the other pax. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years."

Voordelen: "Crew entertainment food."
Nadelen: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Voordelen: "Nothing."
Nadelen: "I left a day later. No effort made to change flight."

Voordelen: "On time"
Nadelen: "No service on board. Not even water was offered."

Nadelen: "Boarding was extremely disorganized and hectic. No lines or sections were created to organize boarding process. Boarding area was crammed with people pushing to board. Seat selections of many passengers (including my boyfriend's and my own) were switched at the last minute right as we were boarding . We had to wait until everyone was seated to negotiate seat changes with fellow passengers in order to sit together. The seat and luggage moves added to the chaos on the plane and delayed the flight by about 45 minutes. food was mediocre, seats uncomfortable. All in all not a good experience. Had boarding been calmer and smoother the rest of the issues wouldn't be as notable as us passengers would have been in a much better mood."

Nadelen: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."

Voordelen: "The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible."
Nadelen: "The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason."

Voordelen: "On time"
Nadelen: "EVERYTHING was a charge Water wasn't even offered."

Voordelen: "Cheap fare"
Nadelen: "Disorganized boarding and didn't even offer water for free on flight."

Voordelen: "Perfectly orchestrated flight with excellent customer service. The rhythm of the crew members was fun to watch."

Voordelen: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nadelen: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Nadelen: "Seat recliner broken at 21B so seat will not stay in upright position. Passenger bouncing through out flight banging my knees. Passenger behind continually kicking my seat, passing people grabbing seats and jerking it. NOT A FUN RIDE"

Voordelen: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Voordelen: "I booked a trans-Atlantic flight through Kayak. Flight out of US was direct from Tampa to Gatwick. Return flight was Direct from Madrid to Miami and 4 hour layover in Miami to Tampa. The booking was advertised as a British Airlines flight, although operated by Iberia and American on the return. I found the comfort of the accommodations, food, and service in business class to be on par with, or better than, competitors'. We especially liked the entertainment/communication system built into every cubicle - good sound, lots of good movies and shows, and great screen quality. The multicourse meals had good options and were fresh tasting."
Nadelen: "The Madrid leg of the journey, operated by Iberian Air on route 6231, destroyed the goodwill earned by British Airlines. Iberian Air delayed our departure from Madrid for technical difficulties, which I understand is the risk in air travel. When Iberian Air finally cancelled flight 6231 it became obvious we would miss our connection flight home in US. I began contacting the airlines for rescheduling/reimbursement requests. British Air sent me to a customer service line which rang busy for 4 hours straight. Iberian said they were sorry for the inconvenience but they could get us a free snack at the snack bar and book us on the next connecting flight in Miami (which was 45 minutes after the flight we had missed. It didn't matter that customs procedures in US would likely overlap that leg as well. American Airlines (the operating partner in the US) advised that either Iberian or British Air would have to reimburse for a new flight. I ended up just renting a car in Miami and driving the 300 miles back to Tampa, after 24 hours of air travel and missing both the connections. The upside is that Kayak was prompt in sending electronic updates from the airlines notifying of the delayed flight time/need for new seats/flight cancellation. Iberian Airlines never even changed its online flight status for the original flight which it cancelled."

Voordelen: "Flight was on time and clean."
Nadelen: "They missed by special meal once."

Voordelen: "Space on airplanes are getting smaller and smaller , not more comfortable."
Nadelen: "Entertainment system did not work, frustrating."

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Voordelen: "Personnel impoli"

Voordelen: "Les sièges sont bien pour dormir"
Nadelen: "Les agents de bord auraient pu être plus directs avec une passagère dérangeante en lui demandant de bien se comporter afin que je puisse dormir."

Voordelen: "Divertissement même si prise de son ne fonctionnait pas bien."
Nadelen: "Retard d’une d’heure en raison de l’arrivee Tardive de l’appareil. Changement de porte déplaisant."

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "Des cabines faites pour dormir"

Voordelen: "Le calme du vol. La sympathie du personnel."
Nadelen: "+ de jeux"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "Film à bord Du vol très apreciable!!"
Nadelen: "1h de retard sur le planning mais sûrement à cause du vent qu' il y avait ce jour la."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "D’être arrivée à bon port en toute sécurité Ponctualité du vol"
Nadelen: "Pour un vol d’environ 1hr, rien à redire."

Voordelen: "Personnel agréable , air canada est super en général mais éviter ac rouge pour les plus longs vols. Nourriture et service bien."
Nadelen: "Première expérience avec air canada rouge pour l’europe... plus jamais! Les espaces/sièges sont petits, inconfortables. Les gens sont tellement inconfortables qu’ils se promènent (marchent) dans l’avion...Pour un vol de quelques heures cela va mais pas pour un vol de 10 heures ..."

Voordelen: "Un membre du personnel, la couverture l'oreiller et le repas chaud poulet"
Nadelen: "les bris mécanique. Devoir retourner chez moi en pleine nuit . Me présenter le lendemain. Apprendre que l'heure est reportée et reportée encore..."

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "Ils se sont quand même occupé de nous afin Que nous puissions mettre nos bagages à bord et prendre notre vol...... juste à temps...."

Nadelen: "Devoir payer pour un repas , même pas de petite collation offerte"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Nadelen: "Retard d’une heure"

Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"

Nadelen: "Manque d'espace flagrant, les genoux accotés sur le siège avant. Encore moins chanceux d'être assis à côté d'un monsieur plutôt enrobé qui prend les deux appui bras... Je crois que l'avion n'a pas été nettoyé entre les deux vols."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Facil de savoir où on doit aller, rapide"

Voordelen: "J’ai apprécié la gentillesse des agentes de bord. Le vol s’est très bien passé."
Nadelen: "Les points moins agréables sont la connexion à votre application. Il m’a pris 30 minutes avant d’avoir accès au menu du lecteur électronique. Puis, le service des agentes leur du premier vol était ordinaire. J’ai demandé à deux reprises un verre d’eau. La première fois, j’étais un fantôme. Elle n’a que servit la personne à côté de moi. La deuxième fois, elle avait oublié."

Voordelen: "Le vol était à l’heure précise"
Nadelen: "Pas de cuillère pour manger ma soupe et la bière était chaude"

Voordelen: "Flight late seats have no leg room it’s what one pays for for rouge flights though"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Nadelen: "seats were uncomfortable, cramped, didn't recline had to pay for entertainment no flight status information during flight food wasn't tasty"

Voordelen: "Clean plane. Polite staff"
Nadelen: "Little leg room"

Voordelen: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"

Voordelen: "Excellent, rien à dire sur l'équipage"
Nadelen: "J'étais assise tout au fond et j'avais peur de manquer ma connexion. J'ai demandé à bouger à l'avant, mais c'était plein. nous étions quelques uns à l'arrière à avoir des connexion de moins d'une heure vers les États-Unis... avec les douanes... stressant."

Voordelen: "Good price"
Nadelen: "Horrible customer care"

Nadelen: "Nalgré avis donné à l'agent de bord de l'état d'ébriété de 2 passagers, ces derniers ont reçu 7 vodka tonic. L'agence connaissait car clients réguliers. Ils avaient de la difficultés à descendre de l'avion. Déplorable."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "I liked that at 3 am I finally got a room"
Nadelen: "The farthest I got in 2 days was Toronto Canada"

Voordelen: "nice lie flat beds."
Nadelen: "it was all good."

Voordelen: "Personnel professionnel - premier vol sur un avion crj 900"
Nadelen: "Mon écran était non fonctinnnel"

Voordelen: "Le choix proposé sur la tablette. Le repas."
Nadelen: "L'odeur des toilettes, pas longtemps mais assez."

Voordelen: "Email notifications for checking in and delayed"
Nadelen: "The flight was delayed. Not enough space for over head compartment."

Voordelen: "Impressions, Tout s'est bien déroulé, autant pour l'allée et le retour. Bon acceuil, bons services etc."
Nadelen: "J'aurais simé avoir la possibilité d'écouter de la musique avec mes écouteurs. C'est la première fois que je paie un surplus de $25.00 pour ma valise qui pesait moins de 50 livres."

Voordelen: "friendly helpfull staff"
Nadelen: "luggage took to long to get"

Nadelen: "L'agent qui vérifiait les billets d'embarquement a été bête avec moi car je suis passé à travers la ligne de la zone 3 à la zone 1-2 (où il n'y avait plus personne). Tous les clients zone 1 à 3 avaient été appelés. Mais elle a refusé de passer mon boarding pass et m'a demandé sèchement de retourner en arrière de la ligne de la zone 3. Je n'ai pas apprécié son attitude bête."

Nadelen: "Une agente de air canada, qui aide les passagers et verifie si les valises de cabine sont reglementaire, a l'aeroport de fort lauderdale ne ma pas seulement mal acceuillit mais elle ne ma pas donner ou offert un service a la clientele digne de la compagnie aerienne Air Canada et etait tres desagreable. Finalement il c'est averer que mon bagage etait reglementaire et ma valise cest briser pendant la verification de celui-ci en le mettant dans la mini cage en metale pour verifier la grosseur. Celle-ci ne c'est meme pas excuser ou souhaiter bonne voyage. Une chance que j'ai passer de belle vacance."

Nadelen: "L'attente dans l'avion avant le départ. Désagréable"

Nadelen: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"

Voordelen: "Quick, cheap, great service"
Nadelen: "Nothing bad, really"

Nadelen: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."

Nadelen: "Une femme à fait un malaise à côté de moi avec perte de connaissance, étant infirmier j'ai pris en charge cette dame avec un médecin, une fois installer à l'arrière de l'appareil nous avons pris ses signeservices vitaux mais à ma grande surprise aucun thermomètre n'était disponible et le brassard à tension était Manuel (plus personne ou presque n'utilisé se genre de brassard à tension...)"

Voordelen: "Rien d'extra"