Vind goedkope vluchten vanuit Ohio naar België

Voordelen: "Great attentive crew."
Nadelen: "Boarding has no groups, seats are small"

Voordelen: "Excellent"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "Great entertainment and food- all excellent."
Nadelen: "Uncomfortable, small seats in Economy."

Voordelen: "Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past)."
Nadelen: "The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years."

Nadelen: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "The space of the seat is wide. Nice chocolate."
Nadelen: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Voordelen: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Nadelen: "Nothing!"

Nadelen: "Having no entertainment in the flight"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"

Voordelen: "The crew were helpful and polite"
Nadelen: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."

Nadelen: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Voordelen: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Nadelen: "The food standard seemed to be lowered a little bit, but still very well prepared."

Voordelen: "Service and Aircraft B777"

Voordelen: "Service and food were good considering it was "plane food". No delay whatsoever."
Nadelen: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Nadelen: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Voordelen: "Everything"
Nadelen: "That it wasn’t a flight to denver"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Everything was good. From the service to the food."

Nadelen: "Roughest flight ever, many people got sick, too much turbulence to fly"

Voordelen: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Nadelen: "Hmm!"

Nadelen: "Delay"

Voordelen: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Excellent food."
Nadelen: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Voordelen: "Everything !"

Voordelen: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Nadelen: "No complaints. Smooth from start to finish."

Nadelen: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Voordelen: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"

Voordelen: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Voordelen: "Overall good"
Nadelen: "Delay"

Voordelen: "Courteous, welcoming crew. All good"
Nadelen: "No entertainment"

Nadelen: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Nadelen: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Voordelen: "Good food, ice cream and free alcohol"

Voordelen: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Nadelen: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."

Voordelen: "Food, entertainment, on time, excellent flight"
Nadelen: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Nadelen: "delayed"

Voordelen: "Seat assignment had taken into account that we had a 45 minute window to our connecting flight. Everyone very pleasant and helpful. Fantastic help to escort us to our connecting flight so we did not miss it! Did not make us feel rushed even though time was short!"
Nadelen: "All good!"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Nadelen: "It was delayed a little."

Nadelen: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."

Voordelen: "Liked the crew, seats, snack. Definitely a pleasant experience."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "Not make me check my carry on when there was adequate room in plane"

Nadelen: "Delta is always a step above the rest."

Voordelen: "Comfort and safety"

Nadelen: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."

Nadelen: "thin seat cushions"

Nadelen: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Voordelen: "Quick boarding and great with accommodating my request for a window seat."
Nadelen: "Offer in flight entertainment."

Nadelen: "There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious."

Voordelen: "Service was great"

Voordelen: "The crew was amazing this round I got good seats"
Nadelen: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

Voordelen: "Crew was great."
Nadelen: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Voordelen: "The ceew"
Nadelen: "Unorganized boarding and 6 hour delay from expected departure time."

Voordelen: "On time this time"
Nadelen: "Nothing"

Nadelen: "Flight was delayed and our luggage is lost"

Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"

Voordelen: "We eventually got there"
Nadelen: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Nadelen: "Na"

Voordelen: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Nadelen: "Nothing"

Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Voordelen: "The crew were fantastic and tried their best the delay."
Nadelen: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

Voordelen: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"

Voordelen: "Flight was good. Left on time. Crew was attentive."
Nadelen: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Voordelen: "Timely, clean"
Nadelen: "A little chaotic at boarding time"

Voordelen: "Two ladies working in the aisles were very pleasant and nice"
Nadelen: "Takeoff accelerated too much... nicer to have a longer launch process"

Voordelen: "Efficient on board crew"
Nadelen: "Ground crew caused delay for unknown reason"

Voordelen: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Nadelen: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

Voordelen: "everiding si so good thanks this is my 2nd time lovet"
Nadelen: "so organais tritment so good everiding lovet"

Nadelen: "The worst"

Voordelen: "Short trip"
Nadelen: "Very hot ride"

Nadelen: "Alhamdoulillah"

Voordelen: "Flt on time, very nice and friendly gate agent and flight attendant"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

Voordelen: "On time. Most important"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Voordelen: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Nadelen: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

Voordelen: "Delta was so accommodating"
Nadelen: "N/a"

Voordelen: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Nadelen: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

Voordelen: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Nadelen: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."

Voordelen: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Nadelen: "The hassle and the fact that we had to run to catch the new flight."

Voordelen: "The staff was was very accommodating to myself and my 19 month old daughter"

Voordelen: "Hey, they let us off the plane."
Nadelen: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Voordelen: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

Voordelen: "It was on time."
Nadelen: "The plane was dirty and there was a lot of trash around my seat."

Voordelen: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Nadelen: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."

Nadelen: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "I missed my flight."
Nadelen: "Helped me get a different flight. I got zero help getting another flight. Or any credit."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Everything"

Voordelen: "Nice crew short flight."
Nadelen: "Not much flight was too short to say"

Voordelen: "Attention and comfort"

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Better Communication from Lufthansa"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Nadelen: "Flight was delayed"

Voordelen: "Cheerful and very helpful"
Nadelen: "The food could be better"

Voordelen: "Super professional, comfortable and on-time service with both Swiss and Lufthansa."
Nadelen: "Clear up-front notification about extra charge for first checked bag on both ways of the trip ($60 each). I couldn't find that information at the time of the booking."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,"
Nadelen: "Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,"

Nadelen: "My luggage did not arrive on the flight from Frankfort to Athens. The Lost Luggage staff was very helpful, but the process took a long, long time. Then when my luggage arrived the next morning, no one was staffing the Gold kiosk, so it took another hour and a half to get my luggage. (We had received an email saying that the luggage would be available at 7:30; no one was there to provide it to us)"

Voordelen: "Crew was excellent."

Voordelen: "Great staff, pleasant flight, nice options on the screen to choose from, etc."

Voordelen: "We were treated very well by all staff. Very nice crew"

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "food could have been better especially "breakfast"."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "Nice to be on a full service airline for once"

Voordelen: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Voordelen: "Flight attendants were helpful without waking up passengers wjo wanted to sleep."

Voordelen: "None"
Nadelen: "Most of it"

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Voordelen: "Professionalism of the crew"
Nadelen: "tight sits"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Food was great."
Nadelen: "Entertainment was frustrating"

Voordelen: "The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip)."
Nadelen: "I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are."

Voordelen: "Great service!"
Nadelen: "Nothing"

Voordelen: "Attendants"
Nadelen: "Thisnisnthe locationwhere my luggage got stuck"

Voordelen: "The planes of United Express are shabby. The service is unreliable. This was the last flight to Cedar Rapids from Chicago on the 14th. It left on time, which I regard as a miracle. That flight is chronically late or canceled. So I felt very lucky, especially after a long flight from Israel. The crew was nice however."
Nadelen: "I have already indicate that in part. The planes are shabby and the seats are fairly uncomfortable. The good thing about this particular flight is that the person at the gate who organized the boarding, changed my seat to one where there was no one else sitting next to me."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Voordelen: "People of Lufthansa and the clients who were flying with me."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "THE FLIGHT LEFT ON TIME."
Nadelen: "LUGGAGE IS LOST. THE FOODS WAS NOT VERY GOOD."

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Nadelen: "Delay time should be posted accordingly at the gate."

Voordelen: "Nothing"
Nadelen: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "Quick flight good crew!"
Nadelen: "No in flight entertainment"

Voordelen: "Seats are comfortable. It's pretty easy to sleep. And good entertainment selections. Crew comes around often to serve beverages. They feed you frequently."
Nadelen: "The food could have more fresh vegetables and fruit. There were screaming children, but that is not Lufthansa's fault. I also felt it took a necessary long time to exit the plane."

Nadelen: "The plane was small. It was a quick flight though."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."

Voordelen: "To reach the goal."
Nadelen: "Food. Time."

Nadelen: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."

Nadelen: "at least offered free water."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "The airplane was modern and well kept. The crew were attentive and kind."
Nadelen: "Nothing - our flight out was great!"

Voordelen: "Check in at the airport gate was handled professionally."
Nadelen: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Nadelen: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Voordelen: "Nice service"

Voordelen: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Nadelen: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Voordelen: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Nadelen: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Aisle seat"
Nadelen: "Nothing was complimentary"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Nadelen: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Voordelen: "Jal is the best airline"
Nadelen: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "Nothing!"

Nadelen: "flight was canceled and I have not heard back from SAS"

Voordelen: "Seating was great, bumped to business class w/ extra chg."
Nadelen: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Nadelen: "Cattle call boarding in a culture where standing in que is unheard of."

Nadelen: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Voordelen: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Voordelen: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Voordelen: "Crew and plane good. Friendly and English was excellent."
Nadelen: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Voordelen: "Flight attendant was friendly, tea or coffee offer."
Nadelen: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Nadelen: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Nadelen: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Voordelen: "Crew taking care of us was excellent."
Nadelen: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"

Voordelen: "plenty of space (very few passengers)"
Nadelen: "scary old plane and a (Estonian) crew with mediocre skills with the local language"

Nadelen: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Voordelen: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "Comfortable seats, nice selection of movies. The best price at that time."
Nadelen: "Crew attitude was not pleasant: no smile, no "you're welcome", as they were robots. Food was terrible."

Voordelen: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"

Voordelen: "Quit a lot space for domestic flight"
Nadelen: "No drinks no food. We pay a lot of money for seat"

Nadelen: "I didn't not like the fact that I had to wait too long about 9hrs in Copenhagen. The intial transit time was about 3hrs but the flight schedule was changed resulting to about 9hrs wait at the airport. Thanks to the Service representative I was given 100 Denmark money for food. I was very tired and the 9hrs wait didn't help. Overall, the Service was good. Maybe this was a one off but I wish I knew. I was going to get some rest in a holtel."

Voordelen: "It flew"
Nadelen: "The effort put in to work with change of plans"

Voordelen: "Nothing honestly"
Nadelen: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Voordelen: "Easy flight, nice crew members, no issues had here"
Nadelen: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Voordelen: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Nadelen: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."

Nadelen: "Seats are bit dence. It would have been nice to get a complimentary soft drink, even it's a short flight"

Nadelen: "See above"

Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."

Voordelen: "L'équipage et le personnel embarquement étaient très agréables"
Nadelen: "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Voordelen: "Crew were brilliant and I felt well looked-after."
Nadelen: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Nadelen: "Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight."

Voordelen: "Great crew—really great"
Nadelen: "Entertainment screen hard to view. It’s low def. and not bright"

Nadelen: "Luggage Fees out of Croatia despite my One World Status were a big surprise!"

Voordelen: "."
Nadelen: "Le procédé d’embarquement"

Nadelen: "Wifi was down all the way."

Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Voordelen: "Le personnel"
Nadelen: "Rien tout a été parfait"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Nadelen: "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Voordelen: "There were lots of options for inflight entertainment"
Nadelen: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Nadelen: "Traduction en français.."

Nadelen: "Une collation gratuite pendant le vol"

Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Nadelen: "pas de boisson ni nourriture offerte"

Voordelen: "la ponctualité, l'accueil"
Nadelen: "pas de boisson ou nourriture offerte"

Voordelen: "Personnel de bord sympathique"
Nadelen: "L’organisation De l’embarquement"

Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."

Voordelen: "Le toute"
Nadelen: "Rien à dire"

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Nadelen: "ne pas etre entre deux inconnus"

Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."

Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Voordelen: "Cabin crew"
Nadelen: "Le retard"

Voordelen: "Les films"
Nadelen: "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Voordelen: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Nadelen: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."

Voordelen: "This was the second leg of flight from Gatwick, short stay at St Lucia, only a short flight, didn't leave the plane there so boarding and food comments don't really apply to this flight. Crew changed over here - new crew as good as first leg, excellent, never had problems with this on BA."
Nadelen: "Entertainment poor, limited choice and mediocre screens. Is the Boeing 777 fleet due a refurb? If so, don't spoil the seats and legroom, but do update the in-flight entertainment system!"

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Voordelen: "Rien"
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Voordelen: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Nadelen: "Dinner was not good not tasty.no free snacks"

Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"

Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Voordelen: "Roomy for the economy seats"

Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Voordelen: "Food servir das ver good. Flights attendants work ver card and seré ver attentive"
Nadelen: "Some bathrooms found have bien a Little3 cleaner"

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Voordelen: "Flew from Gatwick - good airport"
Nadelen: "Too many children on board"

Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Voordelen: "The plane was very clean and looked fairly new. The take off and landing were gentle & the cabin crew was very nice. The food was 5 star (for plane food) and service was excellent."
Nadelen: "The air temperature was hot upon boarding, after take off we asked about the temp and it had gotten turned up. They were quick to reset for a more comfortable ride."

Voordelen: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."