Food for Dinner was repeated in the next lunch too.
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
Best airline ever for economy
Voordelen: "The whole business class experience"
Nadelen: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Nadelen: "More food variety"
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Voordelen: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Nadelen: "The food was not too attractive, better variety of main meals"
Voordelen: "Good food. Friendly staff efficient airports."
Nadelen: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Voordelen: "Best airline I've ever been on"
Voordelen: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Nadelen: "Food was good but was not full compared to emirates."
Voordelen: "The crew was very helpful and courteous."
Nadelen: "The flight was delayed and I decreased my time in Singapore"
Voordelen: "Staff was great as usual"
Nadelen: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Nadelen: "I will not buy the air ticket from cheap ticket any more."
Voordelen: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Nadelen: "The A380 was probably SQ's oldest one, which that was a newer plane."
Nadelen: "I liked everything"
Nadelen: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Voordelen: "crew very helpful with seating service on board also good"
Nadelen: "head phones for entertainment very uncomfortable Food not to my taste"
Nadelen: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."
Nadelen: "Outdated Cabin Fit Out"
Voordelen: "Entertainment system"
Nadelen: "Uncomfortable seats with no space, arrival at last gate"
Voordelen: "Very attentive, great food, quality aircraft"
Voordelen: "The crew were excellent"
Nadelen: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Voordelen: "Comfortable, full service through the night.."
Voordelen: "Ontime, airline stewards were excellent and tv entertainment very good"
Voordelen: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Nadelen: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Voordelen: "Service was great."
Nadelen: "Bit on the cold side."
Voordelen: "Crew was overall friendly"
Nadelen: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Voordelen: "The service, seats, food, drinks and bed!"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Nadelen: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Voordelen: "Crew, plane, punctuality"
Voordelen: "clean aircraft and friendly cabin crew"
Nadelen: "uncomfortable seats, average meals, poor infotainment selection"
Voordelen: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Nadelen: "I didn't care much for the meals, but my husband loved them."
Voordelen: "Singapore crew are on their feet and working for the entire flight. Great service!"
Voordelen: "Crew is remarkable"
Voordelen: "great service. new plane. excellent video system."
Nadelen: "not much to complain about."
Nadelen: "Same food options as previous flight Not as many movie options as the longer flight"
Voordelen: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
Voordelen: "Movie selection, very helpful crew and good quality food."
Nadelen: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Voordelen: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Nadelen: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
Service was excellent but food was mediocre
Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.
Comfortable aircraft and excellent service.
Good food, comfortable seating, excellent service throughout. Professional, yet friendly and nice crew. My first experience with Qatar airlines, I would select Qatar for my future travels and recommend the service to my friends. Thank you.
unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022.
Voordelen: "We really enjoyed this airline!"
Voordelen: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Nadelen: "Boarding by bus at Doha is lengthy and not very comfortable."
Nadelen: "Quatar is the best"
Nadelen: "Cancellation of the flight could have done before boarding."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Flight not full, so space to move. Great service"
Voordelen: "seat space with leg room."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Nadelen: "Peu de nouveaux films"
Voordelen: "Snacks and the crews on board"
Nadelen: "The crews in the airport, not friendly. They dont even smile!"
Voordelen: "Crew was excellent. Very nice and helpful."
Nadelen: "Food was terrible. Need a variety. Curry is not for everyone."
Nadelen: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Voordelen: "The crew was friendly and helpful. And the food choices were good."
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Voordelen: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Nadelen: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nadelen: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Nadelen: "There were no food choice when the cabin crew reach my seat all run out"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "Seats are too small"
Voordelen: "Thank you to wonderful hard working Crew."
Nadelen: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Voordelen: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Nadelen: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Voordelen: "Le À 380 est super, plus de place moins de bruit"
Nadelen: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "On-time, Service, flight & Behavior, conduct."
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "Crew was amazing"
Voordelen: "The crew was okay And the seats good it’s little wide In general was okay"
Nadelen: "The food not so good I like service on the plane was good"
Voordelen: "Emirates is a top airline for comfort and extras. Even on short flights customers are treated well."
Nadelen: "No suggestions"
Nadelen: "More help for missing the flight."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "Old plane - ACE - very basic movie selection."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "The crew were very hard working and did a great job."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "The crew was Amazing and The seats where comfortable."
Nadelen: "Flying for the first time I think everything was excellent."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "Service & caring were superb"
Nadelen: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "Emirates really knows how to treat customers"
Nadelen: "Flight was long"
Nadelen: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Nadelen: "Seat was uncomfortable"
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "Like the cabin crew... comfortable seat in the business class"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "The crew"
Nadelen: "The food"
Voordelen: "Quality of food, great wine."
Nadelen: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"
Nadelen: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"
Voordelen: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Nadelen: "This leg was pretty much ok. Took an hour + to receive my baggage."
Voordelen: "Crew was amazing"
Nadelen: "Seat was very uncomfortable"
Voordelen: "Everything was great!"
Voordelen: "Crew was great. Lots of leg room"
Nadelen: "Many screens weren't working properly"
Voordelen: "Boarding and landing"
Nadelen: "Food should be made With less spice more blend."
Nadelen: "Plane was too cold. Asked staff to adjust but still to cold."
Voordelen: "Good seats with leg room."
Voordelen: "Behavior of crew and food. The service was excellent. The flight was clean."
Voordelen: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Nadelen: "Need more movie options. Presently 95% movies are one or more year old."
Nadelen: "seats are small but otherwise it is 5 star airline. love Srilankan."
Voordelen: "Friendly service."
Nadelen: "Boarding process could improve"
Voordelen: "The crew were lovely. Great service from crew and good food."
Nadelen: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."
Nadelen: "Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again."
Nadelen: "Flight was late and because of that we missed adelaide flight"
Nadelen: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."
Nadelen: "We really appreciate your prompt response.Your customer service guidance is supportive for us"
Voordelen: "Friendly crew"
Nadelen: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"
Nadelen: "Felt like a second class train travel."
Nadelen: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"
Nadelen: "Extremely small space, knees against seat in front, I am only 6 ft tall."
Voordelen: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Voordelen: "Nice lounge. Good food. Friendly staff"
Nadelen: "Flight was late, may not be their fault"
Voordelen: "Good, I intend to fly again with SriLNkan Airways"
Nadelen: "The food and the seating was plenty good enough, given that the ticket is economy."
Voordelen: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort."
Voordelen: "Leg room better in Economy than other flights"
Nadelen: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."
Voordelen: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Nadelen: "Flight was late by 20 minutes."
Nadelen: "No headphones were given.. No entertainment"
Voordelen: "Super friendly and professional crew, clean airplane and great entertainment."
Nadelen: "The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load"
Voordelen: "1st time on Srilankan, it was good. Would fly again"
Nadelen: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"
Nadelen: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."
Nadelen: "Quality of food has really gone down. Quite disappointing."
Voordelen: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."
Voordelen: "Everything is perfect. ... excellent food"
Voordelen: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Nadelen: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi on the bus from Plane."
Voordelen: "Service and timely"
Nadelen: "Nothing bad"
Voordelen: "left on time, landed on time, no hassles"
Nadelen: "early departure meant VERY early trip to airport."
Voordelen: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
Nadelen: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."
Voordelen: "Pleasant and welcoming crew offers the best Sri Lankan hospitality during the flight. Excellent food with good variety. Happy to fly with them again."
Nadelen: "Check-in was not efficient at all. I had 2 luggages to check-in and had to wait more than 1 hour on the queue to get into the service counter. Hope they will adapt a better system / more officers to manage issues related with both people and luggages."
Voordelen: "Gr8 service with a smile"
Voordelen: "Online check in was great. Flight was on time."
Nadelen: "No entertainment on the flight back."
Voordelen: "Lovely crew"
Nadelen: "Too short a flight!"
Nadelen: "The boarding process is terribly disorganized. And they were over an hour late boarding and taking off. Which resulted in me missing my connection in Frankfurt. They put us on later flights which added another 5 hours to my already lengthy travel!!!"
Voordelen: "Food was good, flight attendants pleasant."
Nadelen: "Flight delayed."
Voordelen: "I cannot say enough about Sri Lankan. I have traveled in business class several times now from Kuwait to Colombo and Kuwait to Bangkok. The seat arrangement is awesome, the service is great and the food is tasty!"
Nadelen: "Unfortunately, I often have a short connection time in Colombo and have missed the connecting flight to Bangkok several times due to the plane leaving late from Kuwait. I'm not sure that this is an airline issue and is most likely due to the ground crews in Kuwait..."
Voordelen: "New biz class lay-flat seats were nice, though inconsistently-wide--I am 74 inches long, so was looking forward to the advertised 76-in layflat seats, but it turns out that when laid flat, the last foot or so of the seat is crammed in to a tiny cavity underneath the seat in front of you, so the only way to take full advantage of that length is to lay completely still on your back as if you were in a coffin."
Nadelen: "The crew woke me up multiple times despite my using their "only wake me for meals" sticker, and was generally a little brusquer than typical for biz class."
Missed the flight due to delay of gulf airlines .. and there is no representative in London to discuss about the problem .. we waited about a day no one responded from airline , they rebooked us 2 days after and didn’t have accommodations.. worst behavior ever … expecting atleast a response either positive or negative from airline … it would be serious issue with AA and gulf haven’t resolve this issue … impact would be on gulf
I didn’t have vegetarian food provided , omelet would have sausage in it be cautious
Tim is important for customer …please be on time
Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!
Il y avait peu de films et d’entertzinment disponible en anglais. J’aurais voulu avoir plus de choix.
Nadelen: "All ok"
Nadelen: "Was a good experience"
Nadelen: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Voordelen: "Wheel chair service was excellent"
Nadelen: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Voordelen: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Voordelen: "They are not as bad as their reputation states"
Nadelen: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Nadelen: "If there was no bus to the aircraft."
Voordelen: "Pleasant crew."
Nadelen: "Food needs improvement"
Voordelen: "On time flight Good services New aircraft"
Voordelen: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Nadelen: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Voordelen: "I got a business class upgrade and it was amazing!"
Voordelen: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Voordelen: "Nothing its was fast and no entertainment in board"
Nadelen: "Small seat"
Voordelen: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Nadelen: "IFE very limited, so take a good book!"
Voordelen: "Boarding was easy and no delay in departure"
Nadelen: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Voordelen: "The crew are amazing and very needful if asked"
Nadelen: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
Voordelen: "how convenient it is"
Voordelen: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Nadelen: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Voordelen: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Nadelen: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
Nadelen: "Too much money taken by the airline even though I had bought insurance"
Voordelen: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Nadelen: "The old aircraft which is almost reached its limits"
Nadelen: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Voordelen: "The crew was helpful, the boarding was organized"
Nadelen: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Voordelen: "fast boarding, got the luggage quickly."
Voordelen: "People, culture and peace"
Nadelen: "Traffic and crowd"
Voordelen: "Service and comfort"
Nadelen: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Nadelen: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
Voordelen: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Nadelen: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Voordelen: "Food and the crew"
Nadelen: "The air sucks in the flight"
Voordelen: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Voordelen: "Every thing"
Voordelen: "The crew is nice and very responsive."
Nadelen: "The food quality is low. The available onboard entertainment is very limited."
Voordelen: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Voordelen: "I really liked the crew treatment, they were polite and we well served by them ."
Nadelen: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Nadelen: "No selection for beverage. No tomato juice!"
Voordelen: "The security check was horribly handled. There was a chance for missing the flight."
Nadelen: "The in flight movies were outdated and not a good selection at all"