Vind goedkope vluchten van Djedda naar Brussel

Voordelen: "The service"
Nadelen: "The sandwich"

Voordelen: "Seat was ok."
Nadelen: "Better food! Food sucked this time around"

Voordelen: "Customer service"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "Crew"
Nadelen: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Voordelen: "Food! Service!"
Nadelen: "Legroom..."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Not as my expected"
Nadelen: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Didn't need blankets in plane, warm temperatures all the time. On time landing"
Nadelen: "little delay in departure"

Voordelen: "I love the food and the movies"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Food, service"
Nadelen: "Boarding delay"

Voordelen: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Nadelen: "Business class gets only one small lavatory."

Nadelen: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "Nice seat, good choice of entrainment, great food"
Nadelen: "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Comfortable seats, good food and in flight entertainmen"
Nadelen: "None"

Nadelen: "Chair are not working well"

Voordelen: "Screan for every passenger to play"

Voordelen: "The food was good!"
Nadelen: "I wish there was more legs room - 11 hours it iss long time to stay in one place"

Voordelen: "Pilot was operating nicely, temperature was acceptable,"
Nadelen: "Cabin crews should pay more attention to elder people,"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb."
Nadelen: "A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place."

Nadelen: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Nadelen: "The Bus carried all passengers to the plane . There was No help or assistance available for Handicapped passengers We had to climb the stairs. The person in front of me had Only one leg to stand on and was using crutches to climb the stairs This was like a survival of the fittest test and a horrible Experience. The Airline should provide assistance at the Boarding stairs."

Voordelen: "we ware attisefy for are first time in bisness clas"

Nadelen: "Passengers in transit are herded to the transit lounge where there are almost no facilities."

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "The crew were accommodating and pleasant."
Nadelen: "the seats were uncomfortable could use more leg room"

Voordelen: "I like the comfort, food and the entertainment."
Nadelen: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."

Voordelen: "Service & food Additional goodies"
Nadelen: "All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications."

Nadelen: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Voordelen: "Merci à Turkish Airlines"

Voordelen: "Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one."
Nadelen: "Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea."

Nadelen: "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."

Voordelen: "Seat had power supply. Also had own screen"
Nadelen: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Voordelen: "Flight crew was very friendly and helpful."
Nadelen: "Boarding process quite chaotic."

Voordelen: "Crew were nice, hygiene"
Nadelen: "We should have alcohol."

Voordelen: "On time"
Nadelen: "Send notifications"

Voordelen: "The captain"
Nadelen: "Food"

Voordelen: "Timely arrival"

Voordelen: "Nothing"
Nadelen: "Seat comfort"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Timing and Food"
Nadelen: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."

Voordelen: "The plane dream liner"

Voordelen: "Stuff was professional"

Voordelen: "The overall experience was good"
Nadelen: "The lounges in egypt airport could be better"

Voordelen: "The individual screens had options of tv and movies which was good"
Nadelen: "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."

Voordelen: "Crew were nice"
Nadelen: "Food can be better"

Voordelen: "Airplane crew were frendly and helpful."
Nadelen: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."

Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"

Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Nadelen: "Late boarding Late take off Late luggage Broken seat"

Nadelen: "Not to sit in the midddle seat."

Voordelen: "The flight was fine, overall okay. The food was good, especially dinner."
Nadelen: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."

Nadelen: "The seat reclined flat for comfort."

Voordelen: "It got me there"
Nadelen: "No good movies"

Voordelen: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Nadelen: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Voordelen: "Didn't like anything"
Nadelen: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"

Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Voordelen: "Crew very nice and helpful , boarding also"
Nadelen: "No entertainment in aircraft or mobile chargers"

Voordelen: "I really enjoyed when the plane LANDED at my Destination!"
Nadelen: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."

Voordelen: "Nothing"

Nadelen: "45 minutes to get my bag!"

Voordelen: "Good flight. Arrived on time and left relatively on time"
Nadelen: "Luggage took a long time to arrive in the terminal"

Nadelen: "The food could be improved"

Voordelen: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Nadelen: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"

Voordelen: "every thing thank you"

Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Nadelen: "Chair wasnt confortable atall"

Voordelen: "Delays and lack of coordination during boarding process in cairo"

Nadelen: "Ran out of chicken meal"

Nadelen: "Food ordinary"

Voordelen: "The crew was great. Very helpful and friendly."

Voordelen: "Crew are always polite and attentive"
Nadelen: "Plane not comfortable. No individual entertainment. Poor food. Toilets not cleaned in flight"

Nadelen: "Flight attendant not asking what i'd want like everyone else. Because i look different?!"

Nadelen: "Middle chairs is very narrow"

Voordelen: "The crew was gentle and courteous."
Nadelen: "I choose to see only positive things."

Nadelen: "Poooooor"

Voordelen: "Ponctuel"
Nadelen: "Retard d'arrivée à la porte d'embarquement de personnel féminin pour le contrôle de sécurité avant de pouvoir procéder au boarding. Toutes les femmes ont du attendre très longtemps avant de pouvoir embarquer. Le personnel m'a réveillé pour manger alors que j'étais assoupie"

Voordelen: "Was good trip in terms of timing!"

Voordelen: "Food and service was good."
Nadelen: "None"

Voordelen: "Need improvement - customer service"
Nadelen: "Courtesy"

Voordelen: "crew was amazing"
Nadelen: "no traveller pack, toothpaste, etc. seats too tight."

Voordelen: "Ok"
Nadelen: "Comfortable"

Voordelen: "in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping"
Nadelen: "in the MNL-AUH leg, the touchscreen entertainment system didn’t always work"

Nadelen: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Voordelen: "Only cleanilyness inside the plane"
Nadelen: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"

Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"

Voordelen: "Crew was excellent food was good."
Nadelen: "sea food"

Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."

Voordelen: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Nadelen: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"

Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."

Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."

Nadelen: "No sweets were served in any meals. Not even a chocolate candy."

Voordelen: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Nadelen: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."

Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Nadelen: "Rien"

Voordelen: "Crew On time"
Nadelen: "Very slow process for checking, only one person for business class and it took forver to finish"

Nadelen: "Ook voor economy is de seating aan de krappe kant."

Nadelen: "Ook voor economy is de seating voor iemand van 1.85m aan de krappe kant."

Voordelen: "I go an email that this flight has not been purchased. I had to call the company directly to purchase. Kayak website never made any correction in the my trips section. Which made me believe falsely that I have a confirmed booking."

Voordelen: "Flight was empty so had enough room next to my window seat"
Nadelen: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"

Voordelen: "Incredible crew. Outstanding service."
Nadelen: "Business class layout was not great. Interior layout needs refurbishment!"

Voordelen: "Passsenger fighting for seat ,hostess very rude and not professional"

Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"

Voordelen: "Didn’t have much choice for vegetarians.. food was not good atol"

Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"

Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"

Nadelen: "Overall bad experience with Etihad Airways flying from Dulles to Abu Dhabi. I won't be flying with them again. 1. ETA: I had to apply for an electronic travel authority (ETA) (essentially an electronic tourist visa) twice despite the fact that I had been granted the visa originally by the Government of Australia two weeks prior to my flight. For some reason, airline staff said they could not see the visa information attached to my passport. I showed them the emails from the Government of Australia stating that my application had been successful along with the relevant reference number. The staff told me to apply for another one and let them know once I had. They informed me that this "happened all the time" with their customers traveling to Australia. If it is happening "all the time," Etihad Airways should check their database to ensure there are no glitches. It's Australia, not a third-world country, so it's likely on the Airline's end. The crew did not offer to look up my reference number or otherwise do any leg work to verify the visa that I already had, even when the application page stated that I already had a visa for the relevant time period! This stressed me out just a few hours before I was supposed to take off and could have been handled with a little effort by the staff. 2. Baggage Weight: They are sticklers for baggage weight, weighing your carry-on both prior to check in (it must be under 7 kg) and again right before boarding the plane. Literally no other airline has done this in my entire experience except the cheapo ones. Thankfully, I had a big purse and was able to shift the baggage weight around to get on because they pulled me out of line to board the plane. It's all going on the same plane so it makes no sense at all. This needlessly drags out the boarding process. 3. Crew: They sat a man who was coughing incessantly on my row (I had two empty seats next to me). The crew member accompanied him to my aisle while he told me where he would sit. The crew did not ask me to make space or anything (of course I would have said yes), but this particular gentleman had a cough and made me sick for my trip. I was not happy, and that situation could have been handled so much better. Bottom Line: Do yourself a favor and fly with Emirates. They're far better and professional and are similarly priced. Had none of these issues with them. (Added bonus: the food's a lot better as well)."

Voordelen: "Le confort , le calme"

Nadelen: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"

Voordelen: "Nothing"
Nadelen: "Food, stewards are rude and unprofessional."

Voordelen: "The flight crew were both considerate and kind."
Nadelen: "I disliked nothing."

Nadelen: "Terrible service, lost all my luggage with no recall on where"

Voordelen: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Nadelen: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."

Voordelen: "Cheapest fair"
Nadelen: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Voordelen: "Staff were very friendly."
Nadelen: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Voordelen: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Nadelen: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"

Nadelen: "Leg room not good"

Nadelen: "Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this."

Voordelen: "everything else was fine"
Nadelen: "vv disappointing and frustrating at Ahmedabad airport while checking in . i was carrying the same hand bag that i had carried on my trip to india ,so how did that same hand bag cause a problem while coming back .they gave me very hard time regarding that bag .please look into the matter they forced me to break the wheels of my bag so it fits in that stupid cage . otherwise they were insisting that i buy a bag from the airport which i think is illegal"

Nadelen: "Bad food"

Voordelen: "The leg room on the economy seats is good"
Nadelen: "The entertainment options are not enough"

Voordelen: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Nadelen: "Nothing"

Nadelen: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."

Voordelen: "overall service was good."
Nadelen: "as an American, with LAX as my home airport, it was unfortunate that we were not told of where our baggage claim was. We arrived in the International terminal, however, our bags arrived in terminal 4 (American). I feel for the foreign traveler in this instance. A quick update to travelers before disembarking of the plane as to the location of where their luggage would be found would be nice."

Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"

Voordelen: "Immigration at Dubai saved some time."
Nadelen: "Food was not good."

Voordelen: "The economy seats have an innovative recline which really adds to comfort, especially for such a long trans-Atlantic flight. The crew was very professional and helpful. Efficient. The entire Etihad Experience was excellent. The boarding happened on schedule, the flights as promised. No missed connections, no issues with baggage. Top Notch. Very clean aircraft."
Nadelen: "For whatever reason they would not let me keep my carry-ons as JetBlue did, so I had to check one of them. They have weight limits for the carry-ons, which I understand, but in my case they really were not large, and not very heavy. It is what it is."

Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"

Nadelen: "Seating was not so comfortable"

Voordelen: "The bathrooms were clean and functioning"

Voordelen: "It's okay but they doesn't have good service about the luggage I'm coming from overseas I have two luggage and they charged me for one luggage to charge me."

Voordelen: "Every think was a range and serve nicely"
Nadelen: "Arriving time"

Nadelen: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"

Voordelen: "Everything was smooth. Crew always smiling and helpful."

Voordelen: "They booked for us a hotel in airport due the delay"
Nadelen: "My flight from Bangkok was delayed so my connecting flight was cancelled and they transferred my flight to next day at 13:00"

Voordelen: "The movies were good"
Nadelen: "Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay"

Voordelen: "Nice flight and Comfortable"

Nadelen: "Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae"

Voordelen: "Seat were amazing ,plane was clean"
Nadelen: "Train your staff to be more polite and smiley"

Voordelen: "Nothing"
Nadelen: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"

Voordelen: "Nice clean plane"
Nadelen: "Snacks would have been better than a cheese sandwich"

Nadelen: "I slept most of flight, boarding was okay."

Voordelen: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Nadelen: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."

Voordelen: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Nadelen: "No inflight entertainment or, if there is, there are no headsets."

Voordelen: "Movies in the entertainment screen."
Nadelen: "At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again."

Voordelen: "in flight entertainment"
Nadelen: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"

Voordelen: "in flight entertainment was really good"
Nadelen: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"

Voordelen: "Got 3 seats so I could sleep"
Nadelen: "everything ok"

Voordelen: "Nothing"
Nadelen: "The while tip was so bad"

Voordelen: "Price"
Nadelen: "Meals, Bathrooms."

Voordelen: "New Muscat terminal is lovely. service very attentive and food v. Nice."

Voordelen: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Nadelen: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Voordelen: "Not much"
Nadelen: "Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray"

Nadelen: "the QTY of food not enough. Chiken and fish dise was left too fast."

Voordelen: "Nithing"
Nadelen: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."

Voordelen: "As above."
Nadelen: "As above."

Voordelen: "Roomy business class"

Nadelen: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."

Voordelen: "Oman Business lounges good in Bkk also"
Nadelen: "Seats in business were ok but do not offer the position options that most airlines offer in Business."

Voordelen: "Nice service"
Nadelen: "Poor amenity kit and not as good as the usual oman Air lie flat seat"

Nadelen: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."

Voordelen: "Personnel de bord efficace et agréable"
Nadelen: "Un repas moyen"

Nadelen: "Every thing was good"

Voordelen: "La gentillesse du personnel de bord Les petites attentions comme la trousse de confort pour la nuit"

Nadelen: "The seat wasn’t comfortable"

Voordelen: "We took off on time. Attendants were nice. Value for money."
Nadelen: "Lavatory I used was a bit messy. Meal option was a bit blah."

Nadelen: "Nothing"

Voordelen: "Straight to my destination"
Nadelen: "The worst food you could ever have in a expensive flight. Just pretzels and water. And the plane is really old & the chairs are really stiff that hearts the back"

Voordelen: "The crew was good. snack was ok."
Nadelen: "The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them."

Voordelen: "The same... good flight"

Voordelen: "Was the cheapest flight for the dates on offer and now apparent short cuts"
Nadelen: "n/a"

Nadelen: "I didn't make the flight, my travel partner was in an accident and the cancellation fees were more than the tickets. That sucks..."

Voordelen: "Prompt; good leg room; decent food on each leg of the flight"
Nadelen: "No complaints"

Voordelen: "Crew, on time departure and ahead arriavel"
Nadelen: "Food was unexpected from Oman air."

Voordelen: "Crew was friendşy"

Voordelen: "-Muscat airport must have aero-bridge -the crew is apologetic to serve alcoholic beverages-sneaked in wine bottle 15 minutes before descent/touchdown; emirates etihad have no qualms openly and freely serving alcohol in international flights. -leg space is cramped. -did not announce baggage belt -did not inform ambient temperature and other weather details"

Voordelen: "Friendly crew, timeliness"
Nadelen: "Insufficient leg space, available movie selection"

Voordelen: "The staff were very sweet and the food ok as airline food goes but..."
Nadelen: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."

Voordelen: "Movies"

Voordelen: "Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others."
Nadelen: "Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight."

Nadelen: "The travel was very good"

Voordelen: "Amazing friendly crew. Spot on entertainment!!!"
Nadelen: "Toilet facilities could have been cleaner"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "NA"
Nadelen: "NA"

Voordelen: "Average"

Nadelen: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."

Voordelen: "Friendly crew. Excellent check-in. Priority bags came off first."

Voordelen: "Food and drink was good."
Nadelen: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Voordelen: "Crew were very good. Comfortable flight."
Nadelen: "Choice of movies could be much better."

Nadelen: "Addis Ababa is chaos and not clean."

Voordelen: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Nadelen: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"

Voordelen: "Fast gate work."
Nadelen: "Lost luggage and the food and silent movie option (no headphones provided for overhead movie)"

Voordelen: "crammed seats, meh food first experience with ethiopian, wasn't great"

Nadelen: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"

Voordelen: "Very average experience."
Nadelen: "Very average experience."

Voordelen: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Nadelen: "More entertainment options, the movies and TV shows offered are not varied or very good."

Voordelen: "good onboard service"

Voordelen: "the flight was very nice and I thank all the crew for their kindness."

Nadelen: "Was nice best"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Nadelen: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."

Voordelen: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Nadelen: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"

Nadelen: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Voordelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Nadelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Voordelen: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Nadelen: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "Cheap fare, no frills."
Nadelen: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."

Nadelen: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."

Voordelen: "Flight attendants were helpful and attentive."
Nadelen: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "nothing"
Nadelen: "untrained staff, pathetic food very conjusted spacewise."

Voordelen: "nothing"
Nadelen: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"

Voordelen: "The crew members are very friendly, always smiling and attentive."
Nadelen: "The entertainment system needs an upgrade. Touch screens unresponsive."

Nadelen: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."

Voordelen: "Brand New Aircraft"
Nadelen: "N/A"

Voordelen: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Nadelen: "Great service. Plane took off a few minutes late but nothing major."

Voordelen: "the air craft was very good and the comfort is good no complain..."
Nadelen: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Crew and service"
Nadelen: "On board entertainment was not up to date. Old movies. Little choice."

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."

Voordelen: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Nadelen: "They are very unprofessional and unhelpful and I'll never book them again."

Voordelen: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Nadelen: "See above."

Voordelen: "Absolutely nothing"
Nadelen: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."