Embarquation très bien sans perte de temps et professionnel, mon hôtesse ravissante et magnifique sourire Merci Miss
Voordelen: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Voordelen: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nadelen: "Some alcoholic drinks"
Voordelen: "Train the stuff Better food"
Voordelen: "So welcoming and so caring"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Crew is amazing"
Nadelen: "The Entertainment screen wasn’t working"
Voordelen: "Crew was awesome"
Nadelen: "Food quality need to improved"
Voordelen: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Nadelen: "Delayed by 1 hout"
Voordelen: "I really appreciated that my bags were not lost"
Voordelen: "Crew was very helpful for everything"
Voordelen: "Seat was comfortable and entertainment selection was good."
Nadelen: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Voordelen: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Food was atrocious!"
Voordelen: "Seat comfortable"
Voordelen: "Crew and food."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "The entertainment was reasonable, I enjoyed the festive choices."
Nadelen: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "qatar airways"
Nadelen: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Voordelen: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Nadelen: "Cleanliness of cabin. Aminity kit is outrageous."
Nadelen: "Peu de nouveaux films"
Voordelen: "Very polite and friendly crew. Very helpful."
Nadelen: "Did not have the duty free item I wanted in stock"
Nadelen: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Voordelen: "No proper meal provided"
Nadelen: "PROPER comfort zone not provided at all"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Comfortable, on time"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "Seat number was the same but different position from one reserved online"
Voordelen: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Nadelen: "Staff looks down at Brown skin"
Voordelen: "Every aspect of flight was wonderful, though I’m sure that fly"
Nadelen: "Food was awful and two out of four family members have been sick. One on each flight"
Nadelen: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Excellent airport; always on time; good meals; excellent entertainment"
Nadelen: "both flights had 2 hours delay... also lugages cames with next flight."
Voordelen: "clean airline, modern airplanes, good food, friendly service"
Nadelen: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Voordelen: "Staff were professional, food was good and seats were comfortable."
Everything was amazing. MEA is the best
A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Voordelen: "Every thing great thank you"
Voordelen: "The crew was very polite"
Nadelen: "If they had announced the boarding earlier"
Voordelen: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Nadelen: "5 stars all the way round it"
Voordelen: "The food and the crew are"
Nadelen: "The toilets in the business needs perfumes and hand creams"
Voordelen: "Good service"
Nadelen: "Seats are a bit uncomfortable"
Voordelen: "The crew were very good. The flight was comfortable. The food was good."
Nadelen: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Voordelen: "Excellent equipage et service a bord. Rien n'a manqué. Un vol de nuit est plus difficile a gérer entre les passagers qui veulent dormir et ceux qui veulent manger."
Nadelen: "Le queuing au gate avant l'embarquement doit être mieux organisé et managé. Les gens manquent de respect envers les autres."
Voordelen: "I don’t like any thing"
Nadelen: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Nadelen: "Airline made no attempt to rectify the situation. 9 hour delay on a 1 hour flight?!!"
Voordelen: "The over crowded airport and and bad management gave bribery to pass the crowed a chance"
Nadelen: "Needs management ful review and big changes"
Nadelen: "On avais 240 kg, mais il voulait pas qu’on mettent que 220kg. On était 8 et chacun 30kg. Pas d’organisation de la file d’attente. Tout le monde passe devant nous. Pas d’ecouteur sur l’avion."
Voordelen: "The upgrade was a nice surprise"
Nadelen: "But the"lay flat" seats are not at all comfortable..."
Voordelen: "Très bon repas, la qualité des avions est bonnes A330 et A320, les divertissements sont correctes"
Nadelen: "Escale très courte à Beyrouth, nous avons dû corrrir pour obtenir notre correspondance !"
Voordelen: "Smiling faces"
Voordelen: "Crew very attentive to passenger needs"
Nadelen: "some flight attendants weren't professional. They argued with each other in front of us"
Nadelen: "the entertainment is limited"
Nadelen: "Compared to most other airlines, generally poor"
Voordelen: "Flight time"
Nadelen: "Flight got delayed"
Voordelen: "Everything was perfect"
Voordelen: "The crew were great"
Nadelen: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Nadelen: "No charger plug"
Nadelen: "Long lay over before Beirut flight"
Nadelen: "Delay in boarding without giving information before"
Nadelen: "FROM ALL THE PLANE'S PASSENGERS ONLY MY LUGGAGE DIDN'T ARRIVE ! AND IT IS A DUFFEL BAG VERY VERY DISAPPOINTED. NO RELAY IT WAS A DIRECT FLIGHT"
Nadelen: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Voordelen: "The crew was very nice"
Nadelen: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Nadelen: "Very long wait for luggage claim..."
Voordelen: "All went smooth. Check-in staff was courteous and focused. Often they are chatting and not paying attention to the passenger. Boarding went smoothly. Cabin crew was attentive to requests and pleasant. Captain gave all flight information clearly - no mumbling. The entertainment system worked well. They shut it off too early though, compared to other airlines."
Nadelen: "The food. MEA had higher meal standards."
Voordelen: "everything is very good"
Voordelen: "A better food More entertainment varieties Wifi"
Voordelen: "Punctual, friendly, efficient"
Voordelen: "New airplane"
Nadelen: "Food was very bad, crow was not friendly"
Voordelen: "Generally was good sure can be better☺"
Nadelen: "Food was middle no bad no good"
Le vol n'a pas eu lieu et aucun remboursement prévu.
Bon voyage en général Petit espace dans les sièges dans l’avion
Bon voyage en général Petit espace dans les sièges dans l’avion
Ce vol était opéré par United qui n’a, manifestement, pas de hauts standards de service pour la classe business
Plateau repas toujours pareil Pas très original
Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"
Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."
Nadelen: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."
Voordelen: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Nadelen: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."
Nadelen: "La ponctualité"
Voordelen: "Great crew who tried to address my broken in seat entertainment."
Nadelen: "My inseat entertainment could have worked."
Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."
Voordelen: "Everything was just dandy!"
Nadelen: "We had a huge delay"
Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"
Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"
Nadelen: "Very nice company!"
Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."
Voordelen: "Gentillesse du personnel"
Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."
Voordelen: "The crew was great! The entertainment was pretty good too."
Nadelen: "The cabin was WAY too warm."
Voordelen: "The flight was smooth and on time. The flight crew did everything alright."
Nadelen: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Nadelen: "We were happy with everthing"
Voordelen: "Cabin crew were efficient"
Nadelen: "Open check in counters on time as scheduled. They were half hour late at least"
Voordelen: "Équipage très sympathique vol rapide"
Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"
Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"
Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"
Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"
Voordelen: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Nadelen: "A slight delay"
Nadelen: "Pas de chocolat Oups"
Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"
Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"
Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."
Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"
Voordelen: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Voordelen: "Missed this flight because the first one was late"
Voordelen: "The crew was very attentive and friendly. For the price the seats where comfortable."
Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"
Voordelen: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Nadelen: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Voordelen: "I had a wonderful experience the whole way through."
Nadelen: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."
Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."
Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Voordelen: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Aéroport côté asiatique, super bondé… Possibilité de payer pour passer plus vite
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Seats were horrible and the crew was thr most unprofessional crew"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Everything was good"
Nadelen: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Voordelen: "Yes. Very cooperative crew"
Nadelen: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"
Voordelen: "It was calm"
Nadelen: "Maybe in first class"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Well I liked the idea that I landed safe and sound to see my family"
Nadelen: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("
Voordelen: "The crew were friendly and responsive"
Voordelen: "Very comfortable seats & clean"
Nadelen: "Not applicable."
Voordelen: "Perfect. 10/10"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Crew were great and the airane was clean."
Nadelen: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Voordelen: "- Friendly crew - Good overall"
Nadelen: "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Boarding was on time and the service was nice. The cabin crew were nice too."
Voordelen: "Service food timely departure"
Nadelen: "Nothing to dislike"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Voordelen: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Nadelen: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Nadelen: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Nadelen: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
Voordelen: "The crew onboard the flight were good and the entertainment was good"
Nadelen: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Services and quality of food"
Nadelen: "Bit warm the plane"
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Voordelen: "Information sharing by pilots and crew. Economy class leg room is good."
Nadelen: "All good up to the level"
Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Voordelen: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Nadelen: "Everything was OK"
Voordelen: "economy plus seats were nice, great movie selection, especially international movies"
Nadelen: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Nadelen: "KLM crew exceed our expectations"
Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."
Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"
Voordelen: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nadelen: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Nadelen: "Flight got delayed 30 minutes"
Voordelen: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nadelen: "Food quality was not so good."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Voordelen: "The space at my feet with the chair in front was a bit akward."
Nadelen: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Voordelen: "Crew was fantastic."
Nadelen: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nadelen: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Voordelen: "Food provided, staff kind"
Nadelen: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "not really"
Nadelen: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Voordelen: "great crew and comfortable flight."
Nadelen: "sceens in the plane to show map and direction of travel"
Nadelen: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Voordelen: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Nadelen: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Voordelen: "Everything OK"
Voordelen: "Light snack and complementary wine"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Easy to board and easy flight."
Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."
Nadelen: "Didn’t happen."
Voordelen: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Voordelen: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nadelen: "Cramped seating."
Voordelen: "The attendants took great care of us. Super smooth flight."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Nice crew; clean plane; decent dinner"
Nadelen: "No entertainment system; insufficient knee space"
Nadelen: "Food and one bathroom out of service makes an awful flight"
Voordelen: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nadelen: "Flight departing late."
Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."