Vind goedkope vluchten vanuit Denver naar België

Voordelen: "Good food, service, and entertainment"
Nadelen: "The seats are not very cushioned"

Nadelen: "Seats can be better."

Voordelen: "It was on time and got me where I needed to go."
Nadelen: "The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs."

Voordelen: "Same as other answe"
Nadelen: "Same"

Nadelen: "On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort."

Voordelen: "The crew was fun, informed, and very helpful."
Nadelen: "The seat, the entertainment, the headphone jack, the food."

Nadelen: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Voordelen: "Seat was comfortable, food was good."
Nadelen: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Voordelen: "Plane was in good condition."
Nadelen: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Voordelen: "The crew was great. Seating was a little uncomfortable."
Nadelen: "Food was not so good."

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "It was long flight but everything was just right. Will use this company again."

Voordelen: "The service from the flight attendants was wonderful."
Nadelen: "The seats are horrible without any lumbar support nor sufficient cushion for the seat. It leaves you sore all over. If the person in front lays back, they will be hitting your knees. The food for dinner was ok but the breakfast was horrible. Plain eggs with inedible spinach and tomatoes."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "Great crew, comfortable seat, good food, and food entertainment."
Nadelen: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."

Voordelen: "Canceled and not rebooked untill 4 days later"
Nadelen: "Still waiting to fly"

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Good leg room in aircraft and comfortable seating."
Nadelen: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Voordelen: "The crew and amenities are excellent!"
Nadelen: "Economy space is really tight."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Nadelen: "Everything was good except that I thought I booked a flight with the first checked item free which turned out not to be the case. If I had factored in paying for suitcases I would have booked something else."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "Food options"

Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."

Nadelen: "Eviter les retards"

Nadelen: "Eviter les retatds"

Nadelen: "The check in was very slow - only one Iceland Air representative was at the counter."

Voordelen: "The crew was great. Very smooth flight, no problems or delays."

Voordelen: "The crew was very courteous and kind. It made the long flight so much easier even with being pregnant."
Nadelen: "The seats could be more comfortable, but the blankets and pillows helped."

Nadelen: "I never took my flight, the customer service to cancelling my ticket would have been a huge help."

Voordelen: "Good price point. Very nice and efficient crew, greeted at boarding with pillow, blanket and water bottle. Entertainment with free movies and very nice travel info-logues on Iceland. Airline offers up to 7 day Iceland stay-overs at no extra cost. Nice legroom on the 767, and I'm 6'5"."
Nadelen: "The small personal pizzas were so-so, sandwich was pretty good. Alcoholic drinks were somewhat expensive. Reykjavik airport deplaning was via outside stairs to a bus in mild rain, but that's probably not the airline's fault."

Voordelen: "Good basic service and ontime flights. No real frills but very adequate."

Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."

Voordelen: "The overall mediocre entertainment was the best part."
Nadelen: "Bag drop took 75 minutes waiting in a line with minimal signage. The middle seat is not designed to accommodate a small backpack, let alone, my tiny, size 5 feet. There are no snacks provided (7.5 hour flight) and NO refills on WATER!!"

Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Voordelen: "They boarded the back of the plane first. The flight was on time."
Nadelen: "Checked-in online, got baggage tag from kiosk, only to find that there was no baggage drop, and everyone had to stand in line whether they had already checked-in or not. They had several airlines mixed together and no signage to tell you where to go, so people ended up in the wrong place first. Knew there would be no food, so brought snacks, only to have the crew tell us there was a person who was allergic to peanuts on the flight and we were not allowed to open our snacks because they contained peanuts."

Nadelen: "Baby in front of me and baby next to me took turns screaming during the entire trip."

Voordelen: "The flight was smooth and the service was great."
Nadelen: "Nothing to complain about"

Nadelen: "Technical difficulties boarding and unboarding. Which made it a rush to have to go back through customs in Reykjavik to board the next plane"

Voordelen: "Price"
Nadelen: "Flight was canceled due to strike in Iceland, and Iceland Air offered NO COMPENSATION. We were stranded in the Denver Airport for two days with kids, but our dog was not brought back to us during that time. We were finally re-routed via another airline."

Nadelen: "Most long flights food or a small meal is free. However I didn't know this almost 7 hour long flight was food had to be paid for."

Voordelen: "The wine."
Nadelen: "No food offered ..not even a snack ..no dinner or breakfast"

Nadelen: "I thought there would be an on flight meal with the international flight."

Voordelen: "Comfortable planes, nice crew, great pilots"
Nadelen: "No food served"

Voordelen: "Nice people, efficient, Good coordination of flights in Reyjavik."
Nadelen: "Food and seats. All airline seats are made for very tiny people. I was cramped and I'm not fat."

Voordelen: "On time, good service, quick boarding. Overall very good experience."

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Voordelen: "Comfortable. Best fares. Nice flight attendants. Good movie and tv options for those of us who don't sleep!"
Nadelen: "Music options. Classical would be nice to encourage sleep."

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Nadelen: "Lack of food for a 7hr flight"

Voordelen: "Crew was nice"
Nadelen: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"

Voordelen: "The crew members were very nice and always friendly."
Nadelen: "No meals served in flight, entertainment selection was very poor. No communication regarding long delays.."

Voordelen: "I liked how small the airport was in Iceland no freaking out when your plane lands and your connection is already boarding"
Nadelen: "There was no meal provided which was a bit of a surprise for an international flight.."

Voordelen: "Friendly staff. Low wait time at passport control compared to other connection points in Europe."
Nadelen: "We were delayed for two hours due to a weather delay from the day before. When we boarded our plane it was cold, and then we had to sit and wait for 45 minutes while we waited for connecting passengers. I would've preferred to be held up inside the terminal a little longer than sit on a cold plane with little communication. No water fountains at KEF"

Voordelen: "Iceland air has a good selection of entertainment and all the complimentary water you can drink. That is about the only good thing I can say about my flight."
Nadelen: "Never got a meal or even a snack on an 8 hour international flight. Seats were very uncomfortable. We took off late, connected late and you guessed it landed late. Nothing is free or complimentary with Icelandair. You get what you pay for. I hope my return flight will be better!"

Voordelen: "Great in-flight music and movies. Top notch. Friendly and quick service too."
Nadelen: "Airport in Reykjavik was awful. They had 5 or 6 flights leaving at the same time out of the same wing and so there were crowds of people standing around with no direction..."

Voordelen: "Apparently I'm too tall to fly in the plane"
Nadelen: "Knees were pressed against the seat to the point where my feet didn't reach the ground"

Voordelen: "Very comfortable seat in row 5"

Voordelen: "clean cabin"
Nadelen: "Tiny seats (average sized male here - trust - they are tiny) All food is charged (not a single piece of free food was offered; $8/sandwich) Lost luggage - I've never dealt with airline personnel (in person & over phone) that displayed such a level of apathy. Compensation ceiling: $99. They apologized about the incident as if they were sorry that it was raining that day - not losing 2 pieces of luggage and not having any means to track them. Check-in personnel: They only gave me a single luggage tag for 3 pieces of luggage - they should have given me 3. Would have made tracing lost luggage easier. Employee @ IAD told me that if I didn't show up at the boarding gate 40 minutes prior to boarding that they would remove my luggage from airplane and that I could risk losing flight (wtf?). Icelandair is one of the worst airlines I have ever flown. I highly recommend looking elsewhere. They may offer rates 20% cheaper than other major carriers, but that discount accompanies a steep price. It's an airline run by inexperienced, lackluster, apathetic staff who, frankly, have no business operating an airline. If your options are flying with a major carrier vs Icelandair - and the price difference is a few hundred $: pay the extra money; you'll be glad you did. Icelandair's prices are not low enough to justify all the discomforts and liabilities which accompany them. Look elsewhere. Keep this in mind: I'm a seasoned flyer. This airlines barely ranks one notch up from Ryanair."

Nadelen: "The flight from Denver was delayed an hour. Our connecting flight in Iceland DID NOT WAIT for the seven of us. We were supposed to be in Geneva 3 hrs later but waited in iceland 7 hrs the sent to Frankfort Germany before being flown to Geneva 24 hrs after departing Denver. We had two toddlers with us. There were flights on other airlines available without delay, Icelandair had no compassion."

Voordelen: "Flight took off over an hour late even though everybody boarded and the doors were closed well before our scheduled time. This caused me to miss my connecting flight and I was rerouted. Overall, it took me an extra 9 hours to reach my destination."

Voordelen: "Nice flight attendants"
Nadelen: "No food provided for an international flight. Entertainment system did not work making the long flight seem even longer."

Nadelen: "My wife's bag did not make the plane from KEF to AMS. Still hasn't arrived 30 hours later."

Nadelen: "Depending on the seat you get (aisle, middle, or window) you either can or cannot fit anything under the seat in front of you. Each seat has different space. What I usually take wouldn't fit anywhere but the window. The middle seat space is USELESS as there is something installed that MAY give you about 6 inches from floor to it. The aisle seat's forward under space is a cube shape, so typical carry-ons won't fit there either. As I slept the whole way to Reykyavik, I don't know much about the service. The under seat space may lead me to not booking Icelandair again."

Voordelen: "Icelandair is great because your connection waits for you even if your flight is late."

Voordelen: "Nice warm blankets."
Nadelen: "45 minutes to change planes and go through customs and use the restrooms is too short."

Voordelen: "I'm flying to Munich using Icelandair. The connection at KEF was only 45 min but there was a passport control, and huge lines there. By the time I got to the person who's checking my passport, it's already the departure time. I thought I would miss the flight for sure, but obviously they handle this everyday, and waited for those coming for connections."
Nadelen: "The 7-8 hour flight has no food at all. You have to pay to get a small snack. I'm used to these types of airlines flying domestic, but this was the first time that an international flight was like that. Well, next time I'll prepare more."

Voordelen: "All was as expected, lights were out for a late night flight, and attendants were quiet and nice."
Nadelen: "Our flight was delayed by 2 hours, so that had it's normal difficulties. This was I believe due to the weather, and not a fault of the airlines."

Nadelen: "Nothing! it was great! I was especially impressed with the crew’s politeness."

Nadelen: "Nothing"

Voordelen: "Yes made sure mask was in place"
Nadelen: "No"

Voordelen: "I used frequent flyer miles for the tickets."
Nadelen: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."

Nadelen: "Overbooked and crowded, on a Sunday."

Voordelen: "Crew was nice"
Nadelen: "Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart"

Voordelen: "Seat was comfortable and the crew was friendly and helpful."
Nadelen: "They couldn’t have done anything better, I guess their protocol was a bit different because of covid-19 but they did very good and I’m not sick!"

Nadelen: "Everything was dandy!"

Voordelen: "Flight was short"
Nadelen: "Could have not delayed the flight 3 times."

Voordelen: "Quiet , comfortable cabin and crew was quick to board everyone"

Voordelen: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Nadelen: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"

Voordelen: "We didn’t crash and die. That’s the only positive."
Nadelen: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Nadelen: "Crew was not attentive. Temperature was cold."

Voordelen: "Nothing"
Nadelen: "Had to change our plans, and AA wouldn't give us a refund. We never got on the plane but had to pay for the tickets anyway. I'll never fly AA again."

Voordelen: "Flight attendants were very good."
Nadelen: "Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight."

Nadelen: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"

Voordelen: "Crew on the plant was friendly."
Nadelen: "I think at least some small food should be offer even tho it wasn’t dinner time."

Voordelen: "The plane was super comfortable"
Nadelen: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"

Nadelen: "Checked baggage untimely, causing me to miss the train"

Nadelen: "We are delayed 7.5 hours dues to mechanical issues with our plane and told we would have to wait or book another flight the following day. American Airlines sucks!!!!"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Nadelen: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "Boarding was smooth."
Nadelen: "American needs to recognize that people in Miami are savage animals and don't have manners, which is relevant to getting off the plane. They come running up from the back and clog the aisles instead of letting people off row by row like the rest of the country does."

Voordelen: "The crew was very friendly and accomodating."

Voordelen: "Hm...can’t really think of anything remarkably good about this flight."
Nadelen: "The FA making announcements was extremely rude and condescending. Other FA’s were listless and unhelpful, even discourteous to elderly passengers who needed assistance boarding. The seat was uncomfortable, no legroom, the guy ahead of me reclined before we even took off and no one made him put it up"

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "on-time, courteous flight staff"

Voordelen: "American"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Nadelen: "Two hour delay out of Denver, no crew."

Voordelen: "Nothing."

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Crew was nice."
Nadelen: "Plane was very old (from the 90s?), cabin kept freezing all night. Now my husband's luggage has been lost and we are getting conflicting information on how to retrieve it."

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!"
Nadelen: "Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!"

Voordelen: "Everything"
Nadelen: "The crew services are excellent"

Voordelen: "compagnie trés sérieuse"
Nadelen: "avion un peu plus moderne"

Voordelen: "Le support offert par rapport à mes baggages"

Nadelen: "Food had little taste. Movies were not that current and selection was sparse"

Voordelen: "Le personnel était très bien"
Nadelen: "Offrir un repas"

Voordelen: "Crew was great!"

Nadelen: "Délai long, failli manquer notre connexion et nous avions 2:30 entre les 2."

Voordelen: "Petit avion et personnel débutant."

Voordelen: "Divertissement"
Nadelen: "Prise audio qui ne fonctionnait pas bien Départ retardé"

Voordelen: "Confort du siège + quantité et qualité des divertissements"
Nadelen: "Repas offert"

Voordelen: "Divertissement même si prise de son ne fonctionnait pas bien."
Nadelen: "Retard d’une d’heure en raison de l’arrivee Tardive de l’appareil. Changement de porte déplaisant."

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "Des cabines faites pour dormir"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "1. Gentillesse de l'équipage 2. Rapidité du personnel à bord 3. Efficacité de l'avion"
Nadelen: "1. Wi-Fi indisponible 2. Aucun système de divertissement intégré au siège à bord"

Nadelen: "Pas d’espace pour les jambes."

Voordelen: "No leg room"

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Cabin crew were terrific!"
Nadelen: "The unfortunate delay of our flight. And the entertainment systems seems to be getting old. What I mean is that it is by todays standard very very slow to switch between menus etc. And in some cases did not display all the menu content."

Voordelen: "very nice crew"
Nadelen: "plane was too small and there was 1.5 hour delay departing"

Nadelen: "L'agent de bord ne parlait pas français et il faisait très froid dans l'avion"

Voordelen: "Tout"
Nadelen: "Une collation aurait été appréciée"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Facil de savoir où on doit aller, rapide"

Voordelen: "L’accom Au retour à Montréal"
Nadelen: "L’acompa Au retour"

Voordelen: "La synchronisation des vols n’étaient pas stressant"

Voordelen: "Vol annulé à l'aller, mais Air Canada nous a trouvé une chambre d'hôtel et à payé pour."
Nadelen: "Le seul problème c'est qu'ils ont receduler le vol le lendemain, mais pas la connexion. J'ai donc passé une heure trente au téléphone à tenter de rejoindre quelqu'un pour céduler à nouveau la connexion."

Nadelen: "Le vol est à moitié plein. Donc beaucoup de bancs vide. Je voyageais avec un chiot qu'on me demande de mettre au plancher par habitude. En temps normal, on a pas le choix puisque les bancs sont occupés, alors le plus sécuritaire pour tout le monde, c'est que bagages ( et chiot) se retrouve au sol sous le banc avant. Mais dans ce cas s'y, je pouvait ceinturer complètement la cage du chiot. Ne laissant aucun possibilité à celle-ci de se déplacer dans l'environnement s'il advenait des turbulences ou une perte de contrôle de l'appareil. Donc cala est une simple loi de physique. C'est plus sécuritaire pour tout les autres passagers que la cage soit retenue par la ceinture. Au lieu de cela, le personnel dit que c'est au cas où le compartiment ouvre et que des bagages à main tombe sur le chien (alors qu'en est-il pour nous? Devrais-je me coucher au sol?) où il m'explique que cela est plus sécuritaire pour le chiot puisque la ceinture pourrait se refermer sur la cage s'il y a des turbulences. Ce qui est ridicule, une ceinture ne se referme pas tout seule. Peut-être que le chien va bouger dans la cage mais au moin, la cage ne pourra pas bouger. Ce qui n'est pas le cas au sol. Alors plutôt de d'essayer de me convaincre que cela est plus sécuritaire pour le chiot d'être au sol, il vaudrait peut-être mieux leur expliquer les lois de la physique. Que l'équipage comprennent que tout ce qu'on peut immobiliser dans l'habitacle d'un véhicule de transport (avion,auto, train,...) c'est plus sécuritaire pour tout le monde. Que cela soit un chiot ou un bagage ne fait aucune différence. Faire preuve d'un peu de discernement et de réflexion peu s'avérer plus profitable et sécuritaire pour tous."

Voordelen: "The flight was a little late due to weather but everything else about the trip was smooth and painless."
Nadelen: "The leg room was just adequate. The food was good but nothing too great."

Voordelen: "Not much. Crew was good but that is about it."
Nadelen: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."

Voordelen: "La courtoisie de l'équipage. Le francais. Impossible d'évaluer le repas, car aucun pris à bord. Le sondage devrait proposer N/A."
Nadelen: "Un WC hors d'usage. Le système de divertissement inopérant pour les films: téléchargement trèèèssss lent et interruptions. Impossible d'ecouter un film. Enfin, les,sièges sont inconfortables pour un trajet de près de 4'heures!"

Voordelen: "The full experience"

Voordelen: "Good boarding.Easy check in."
Nadelen: "Food! Not appealing. Did not eat more than a few bites."

Voordelen: "1 stewardess was great"
Nadelen: "Flights were delayed. Did not check boarding passes which was scary."

Voordelen: "Vol confortable. Personnel accueillant et gentil"
Nadelen: "Petit déjeuner minimal"

Voordelen: "Il a été possible de devancer mon vol. Les départs à tous les heures sont avantageux."

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "Malgré le retard du vol précédent, j'ai été prise en charge pour embarquer dans ma correspondance pour Paris."
Nadelen: "Le personnel était mal aimable. Pas de sourire, pas de formules de politesse. J'adore air Canada mais l'équipage que j'ai eu pour ce vol ne reflétait pas du tout un esprit de service. Et ma valise n'a pas suivi jusqu'à Paris ! J'ai du annuler une partie de mes vacances!"

Voordelen: "The flight crew were helpful and friendly"
Nadelen: "I was forced to miss my second flight because the first airplane malfunctioned"

Voordelen: "- personnel naviguant agréable"

Nadelen: "Rather than notify the passengers that our flight would be delayed prior to our arrival at the airport, we waited at the gate for several hours."

Nadelen: "Luggage didn't make it and it took 4 days (out of a 5 day holiday) to get it to me :-("

Nadelen: "Our direct flight to Montreal was canceled due to mechanical issues. The rebooking process was discombobulating and we ended up arriving at our destination after the rerouting that was stressful and ensured that we lost a whole day of our vacation time. Our flight back the entertainment system in our seats did not function."

Voordelen: "put us up in decent hotels gave food vouchers the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Nadelen: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They rebooked everyone on new flights, but it took an extra stop in Toronto before getting us to Montreal. Once it was rebooked for the morning, it took off a little late. Plus the pretzels they gave us were stale. This was the first of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers."

Voordelen: "Ground personnel"
Nadelen: "The overall service on board"

Nadelen: "Vol retardé de 5h, on ne nous informait pas du développement. Stressant pour les gens qui devaient embarquer sur une croisière. Une fois à bord de l'appareil, bon vol. Temperature de la cabine très froide, surtout pour un vol de nuit. On gelait carrément!"

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "I had an aisle seat"
Nadelen: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."

Voordelen: "Nothing! Unpleasant unhelpful crew at gate, no better onboard, absolutely moist cramped seating ever! Disorganized and late- boarding, departing, waited to disembark at arrival, 25 min before first bag off baggage......dreadful no one cares"
Nadelen: "Thank you for choosing Air Canada- smiles and goodbyes- where's all that Before you leave? They treat you like problem cattle to be dealt with, you're anonymous and valueless until you leave then they look at you and thank you?! Missing sincerity And service!"

"Pas de repas pour 6h de Vol"

"Be on time"

Nadelen: "seats are terrible."

Voordelen: "The crew was fine"
Nadelen: "Cramped old A319,totally packed"

Voordelen: "Na"
Nadelen: "Na"

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Voordelen: "Very nice and showed concern for safety. That made me feel good."
Nadelen: "No in flight DirecTV"

Nadelen: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."

Voordelen: "Everything about the 787. Very comfortable and pleasant"
Nadelen: "Again, United is not enforcing its own COVID restrictions. That’s gotta stop"

Nadelen: "Plane was full!"

Voordelen: "Easy boarding process and the flight was almost 30 minutes early"
Nadelen: "the wifi kept kicking me off while I was watching their in flight entertainment"

Nadelen: "It would have been nice to have all the immigration forms necessary and a pen to fill them out. If you aren’t going to provide those please notify passengers in advance."

Nadelen: "Stewardess was mean when I asked for a mask"

Voordelen: "We like the boarding according to row n., which limits the contact with other people."
Nadelen: "The plane was full, which means no physical distancing was possible."

Voordelen: "Good flight, but pretty jammed in."
Nadelen: "Coach seats were definitely not comfortable"

Nadelen: "Way too crowded on the plane"

Voordelen: "l’atterissage parfais"

Nadelen: "Il faisait chaud dans l’avion"

Nadelen: "Aucun repas"

Nadelen: "Aucun repas"

Nadelen: "Pas de repas d'inclus"

Nadelen: "Vol retardé de presque 4h"

Nadelen: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."

Voordelen: "Pas grand chose"
Nadelen: "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Voordelen: "Aucun retard. Siege spacieux"
Nadelen: "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Voordelen: "Le personnel sur ce vol été très serviable et présent."

Voordelen: "Avis général Embarquement"
Nadelen: "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Voordelen: "Very nice and friendly crew"
Nadelen: "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Voordelen: "United Airlines"

Voordelen: "Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went."
Nadelen: "I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though."

Nadelen: "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Voordelen: "Professionnel"

Voordelen: "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Nadelen: "On donne assez à boire mais presque rien à manger..."

Voordelen: "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Nadelen: "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Voordelen: "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Nadelen: "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Voordelen: "La ponctualité"
Nadelen: "Le type d'avion."

Voordelen: "Le service à bord était impeccable."
Nadelen: "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Voordelen: "Avion en bon etat"
Nadelen: "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Nadelen: "Avion retarder plus de 3h , attente dans l’avion !"

Nadelen: "Seulement 1 choix de sandwich"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Voordelen: "Service rapide, arrivé 30 minutes à l’avance"
Nadelen: "Pas de tv, ni de repas, collation seulement"

Voordelen: "l'avion est finalement arrivé!"
Nadelen: "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Voordelen: "Les sièges et l’équipage en général. Le divertissement et le confort."
Nadelen: "Propreté et embarquement à CDG. Pas de menu enfant."

Voordelen: "La rapidité de l’embarquement"
Nadelen: "La largeur des sièges"

Voordelen: "La ponctualité"
Nadelen: "La largeur des sueges"

Nadelen: "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."

Voordelen: "Départ à l’heure"
Nadelen: "Siège peu confortable, température trop chaude dans la cabine"

Voordelen: "Depart a l’heure. Embarquement rapide"
Nadelen: "Pas beaucoup de place. Pas de repas offert, pas de film"

Voordelen: "Départ et arrivée à l’heure"
Nadelen: "Payer pour avoir la télé. Ne pas avoir de repas sur un vol de plus de 5 heures"