Seating comfort, coordination by staff, food, punctuality and cleanliness were all excellent. Most of the flight crew staff were courteous except one or two which maybe considered as area for improvement.
Voordelen: "Staff was efficient and pleasant. The food was excellent and nicely served."
Nadelen: "The lie flat seats were narrow and not very comfortable."
Nadelen: "In terms of comfort, Etihad offers a good level!"
Voordelen: "Crew were very pleasant"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Timing immigration check in is good"
Nadelen: "Food was not up to the mark. Didn’t get what is promised"
Nadelen: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Overall service"
Nadelen: "I had to check in my cabin bag"
Voordelen: "Only 2nd leg- the crew was better"
Nadelen: "Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/"
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "The crew was friendly and accommodating while the flight was quick and carefree"
Nadelen: "Though it was a very short flight, refreshments were served. These were a kind gesture, but the effort was worth more than the items served. Next time, just drinks would be great!"
Voordelen: "All of the above"
Voordelen: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Nadelen: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
Voordelen: "Nothing about this airline"
Nadelen: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Voordelen: "Smooth ride"
Nadelen: "The food wasn't great specially the breakfast vegetarian option . The staff should be more friendly and the options have a long layover"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
Nadelen: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."
Nadelen: "I asked for dental kit but they did not give me any."
Voordelen: "Overall its very k"
Nadelen: "Flight EY 653 screen touch sensitivity wad very bad"
Voordelen: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
Nadelen: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."
Voordelen: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Nadelen: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "That me and my son had a extra seat each"
Nadelen: "Wasn't served any food at all. And I had to go and get my own water from the staff"
Nadelen: "Same food both time! All mixed! No one passes water or pick up trash"
Nadelen: "Food is terrible and they always run short of food."
Voordelen: "Direct flight from JFK to Dubai"
Nadelen: "Strong uncomfortable smell coming out"
Voordelen: "Entertainment system and flight condition"
Voordelen: "Few good stores to shop at the airport, could have been better"
Nadelen: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"
Voordelen: "Flight left on time and arrived at destination even earlier"
Nadelen: "On line flight status. Since the flight arrived earlier (11:50 PM instead of 12:15 AM the next day) from Chennai to Abu Dhabi, earlier time was entered. But since the date was not changed, it showed a delay of about 11 hours."
Voordelen: "Spacious. Good food. Courteous most of the time."
Nadelen: "A little chaotic during the boarding process. Would benefit from addressing issues before boarding as the flights are usually full rather than waiting till boarding time."
Voordelen: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Nadelen: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
Voordelen: "The flight and the food was good"
Voordelen: "The service Chairs Entertaining screen Crew Food In my flight from cai to AUH EY 654 4AUG There's cabin crew guy I didn'tremmeber his name ,, he's really awesome and quite and polite and really want appriciate him He toke care of me because I was sick and he made everything for me to. Be comfort Thnx Etihad"
Voordelen: "Free wifi pls"
Nadelen: "Flight was very delayed. I have been flying from DAC using various international airlines, none had this much systemic delay."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Nadelen: "Not a great choice of new films."
Nadelen: "The crew needs to smile"
Nadelen: "Economy class seats hard to stretch"
Voordelen: "Staff were great."
Nadelen: "They ran out of toilet paper 3/4 in. Disgusting."
Voordelen: "food was excellent."
Nadelen: "Crew behavior not good."
Voordelen: "It was a good experience with Etihad airlines, comfortable and ambience."
Nadelen: "Food provided is not at all good. Very very poor."