Vind goedkope vluchten van Leeds naar Brussel

Mejor el servicio a los dominicanos

Delay due to lack of personnel!

Queue énorme au contrôle et 1h30 de retard pour le départ

Aucun soucis, bon suivi et correspondance dans les temps Nickel

Problème de check in

Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci

Le repas est très ordinaire. Le reste c’est très bien!

Not good at all

The flight crew was very accommodating and the seat was comfortable.

Aer lingus were great to fly with but I got some very confusing calls from chatdeal that I booked with at midnight, 5 hours before I had to be up for my flight telling me I had to “uncheck in” to fix an issue on their end. It wasn’t an option and after an hour of trying I gave up as I had my boarding card already. Boarded the plane just fine. So I don’t know why they gave me an hour of stress just before my flight… I’ll book directly through aer lingua next time

I attempted to change my return flight due to a medical emergency but was unable to do so through the call center. I requested a call back from a supervisor but never received it. Finally I booked a completely new return ticket.

Enregistrement facile fait la veille. Embarquement sans problème Gentillesse du personnel de bord

Rien à redire tout c’est très bien passé

Plus de personnel afin de ne pas abolir une trop longue file d’attente !

Pas à l'heure Vol suivant pour New York loupé Attente à Londres 4 JOURS

Retard de vol à vancouver mais egalement à l'aller, de paris à londres et de Londres à vancouver

The flight, plane and flight crew were great! The flight itself was not a problem at all. The HUGE issue was the mess at Heathrow airport. It was mass chaos, no direction or aisles for the connecting flights customers. Hundreds of people were trying to get through the boarding pass scanning to get to security. We were traveling with two children and after at least a 1/2 hour waiting on one side of the immigration hall, were told we had to move across the entire mass of people to another area. We stood there for another 1/2 hour without moving, then were told we had to move back to the first area because we had children! An employee looked at our boarding pass and told us we had missed the flight to go to the rebooking area. So we went there - stood for 1/2 hour again and then were told to go to a different area since we had children. We went to the next area - stood there for 45min, the employee looked at our boarding pass and told us the flight was delayed to go to the gate. SO we returned to the SAME ORIGINAL area, tried to explain to an employee we were told to go to that area. The employee became very upset and was rude, complaining that someone had moved the barrier? (We had not touched it - we were simply trying to follow directions) We finally made it to security after an hour wait, one of our bags had to be inspected. At this point we were resigned to missing the flight - we still had to get to Cgates in terminal 5. We did manage to make the flight. BUT someone needs to figure out the mass confusion in the immigration hall. If there are only a certain number of scanners available. perhaps indicating the lanes as soon as you enter the hall would be a solution?? Instead of having lines 50 people wide trying to funnel them down into 5-6 scanners? I understand staff shortages, short tempers, etc. I am not an airport export, but I imagine there are people that can determine a solution to this MAJOR problem at such a huge and busy airport. Surely determining a solution to better movement of customers would save rebooking costs, etc for the airlines.

Annulation du vol ORD-STL

Je n’ai pas pu avoir le vol à cause d’une annulation de mon premier vol

Pas reçu mes bagages

Pas reçu mes bagages...

le personnel et les repas sont excellents... Le confort est relatif et à l'embarquement en peu d'attente du à un faible nombre de cabine de checking ouvertes... Les sièges sont un peu spartiates pour le vol, donc confort relatif, mais pour une ou deux heures c'est supportable.

Foi bom, só gostaria de solicitar que vissem a situação dos assentos, não são muito confortáveis.

Deux heure de retard !

There was a maintenance problem so we took off late and arrived slightly late too. Nevertheless the flight went well. The cabin staff were polite and pleasant and deplaning went without problems

Le vol s’est bien passé. Personnel chaleureux

Landed early. Short trip. Cheap fare. Friendly staff.