Vind goedkope vluchten van Michigan naar Brussel

"Simple and easy"

"Je suis un Franco Americain de 63 ans residant aux US depuis 38+ ans. Apparement mon retour vers Miami a ete booké sans baggage !!!??? De toute evidence une grossiere et innacceptable erreur !!! Comment puis rentrer chez moi sans bagagge ??? Imaginez ma surprise quand Air France m'a informé au "checkin" que mon billet de retOur n'incluait pas un baggage et a refusé de me laisser embarquer avec ma valise de 21 kilos si je ne payais pas un " suplement de €60. A €960+ ce billet ne qualifie pas particulierement de billet "discount"!!!??? Pour compliquer les choses encore un peu plus suite a un traumatisant vol de picpokets dans le metro parisien qq jours avant mon retour je n'avais plus de carte bancaire. Depuis presque 40 ans de voyages entre mes 2 pays je n'ai jamais eu une experience plus desagreable et humiliante dans un aeroport. De retour en Floride a la maison je suis stressé triste humilié et terriblement deçu par ce dernier jour dans ma ville lumiere de naissance."

"Had a crying baby the whole flight. When we arrived at the gate we had to wait for the gangway."

"Don’t give me a chair that can’t lean back. I got one in both legs of my flight. And I know I did not select those seats."

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Nadelen: "Headphone availability"

Voordelen: "Boarded plane back to front once Priority members boarded. Overall staff and Pilots were great. A quick flight of 75 minutes. Tea, coffee or water provided along with a small snack. Smooth flight and only minor delays which were handled in a timely manner."

Nadelen: "Enforcing covid restrictions"

Voordelen: "Short flight good crew"
Nadelen: "Better seats and comfort. Better plane and at least a much more cleaner plane. These air planes are showing their age and need a refresh of the cabin."

Voordelen: "Middle seats not booked. Cabin very clean, bathrooms kept tidy throughout trip. Very friendly crew. Appreciated cold drinks and selection of snacks,"

Nadelen: "The exit row 12B kept making a high pitch squealing noise...very unnerving"

Voordelen: "The little food packets were cool and convenient."

Voordelen: "The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great."
Nadelen: "More leg space"

Nadelen: "Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!"

Nadelen: "The one member on the crew team was rude and harsh. Very poor customer service skills."

Voordelen: "Crew did an outstanding job"

Voordelen: "I was moved up to comfort instead of main cabin."
Nadelen: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."

Voordelen: "Crew was wonderful"
Nadelen: "For this COVID to be over"

Nadelen: "Boarding from rear to front."

Voordelen: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Nadelen: "Seat, tv, choices, flight attendants speech articulation."

Voordelen: "Saftey measures great"
Nadelen: "Serve alcohol :)"

Voordelen: "Nice airline attendants!"
Nadelen: "Enforcing people wear masks over their noses!"

Voordelen: "Great crew, spacing of passengers, comfortable, on time"

Nadelen: "It was great! Nice job Delta !"

Nadelen: "We didn't really have social distancing on board but it was as good as could. be expected"

Voordelen: "Good"
Nadelen: "Good for now"

Nadelen: "There should not be a pay wall around the internet in today's day and age"

Nadelen: "Felt unsafe. Guy with guns and how delta employees handled it blew my mind!"

Nadelen: "Better choices for food"

Voordelen: "No entertainment on the plane and plane was very small..."
Nadelen: "Explain flight situations better.."

Nadelen: "Significant delay of departure."

Nadelen: "Drink service"

Voordelen: "Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious."
Nadelen: "Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully."

Nadelen: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Nadelen: "Great"

Nadelen: "Best option across the pond"

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Voordelen: "The seat was great, I wish all seats on the plane were that comfortable"
Nadelen: "Nothing, everyone was great"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Nadelen: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Voordelen: "The crew was amazing. Especially the pilot and copilot"
Nadelen: "Boarding process."

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Nadelen: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "The food was excellent, and the crew was nice"
Nadelen: "There was a delay on the boarding and they didn't provide a reason."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "There were many comforts to the plane even in economy."
Nadelen: "There is little leg room in economy for someone over 5’11”"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Voordelen: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."

Voordelen: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Nadelen: "The seating was very close. Not enough room to sleep comfortably."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Nadelen: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Nadelen: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Voordelen: "Crew. Courteous, engaging and supportive, of-course with a smile."
Nadelen: "Nothing on this flight"

Nadelen: "WiFi didn’t work most of flight and when it did required payment."

Voordelen: "Crew friendly"
Nadelen: "Waiting in the line long then expect"

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Crews were very friendly"

Voordelen: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Nadelen: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Great business class seats. Plenty of room and comfortable."

Voordelen: "I arrived at my destination completely unstressed."
Nadelen: "Security checks, but this is unavoidable"

Voordelen: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Nadelen: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

"Never booked this flight"

Voordelen: "Yes, Very good"

Voordelen: "Crew were excellent"
Nadelen: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Voordelen: "Everything works and quick to get to destination."

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Awful"
Nadelen: "Everything"

Voordelen: "Crew was fantastic."
Nadelen: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Voordelen: "Like the overall KLM experience"
Nadelen: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "The flight was cancelled and had to be rerouted on United Airlines."

Voordelen: "The flight arrived a few minutes early."
Nadelen: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Voordelen: "The service"
Nadelen: "The food."

Voordelen: "We got to Amsterdam on time"
Nadelen: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Voordelen: "The constant smile conferred by flight attendants through the entire flight."
Nadelen: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Voordelen: "Light snack and complementary wine"

Voordelen: "Friendly hostesses"
Nadelen: "Flight was delayed 3 hours"

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."

Voordelen: "Easy to board and easy flight."

Voordelen: "I slept pretty much the whole time"

Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Nadelen: "Customer service"

Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Overall everything was ok."
Nadelen: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Voordelen: "Great service"

Voordelen: "Nothing"
Nadelen: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Nadelen: "Bag was lost"

Nadelen: "They stole my money"

Nadelen: "At some point the luggage was lost. here."

Voordelen: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Voordelen: "Service provided by the staff"
Nadelen: "The navigation of the entertainment system is not very friendly"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Voordelen: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

"Service missing, for horrible and small portions"

Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."

Nadelen: "Honestly nothing needed improvement/ it was a really good experience!"

Nadelen: "Best flight and touch down ever."

Voordelen: "Siege correct sans plus, et non inclinable"

Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Nadelen: "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Nadelen: "Gros retard. Mauvaise communication."

Nadelen: "Traduction en français.."

Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Nadelen: "It was good"

Voordelen: "The crew were what you would expect - friendly & efficient"
Nadelen: "Uncomfortable seat Entertainment screen inadequate - flickered and touch control worked around 30% of time Entertainment choices were tired and outdated"

Nadelen: "Une collation gratuite pendant le vol"

Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Voordelen: "I liked the crew, they were friendly."
Nadelen: "The food was not that pleasant. They need to have a variety based on their takeoff location."

Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."

Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Voordelen: "Flight crew was friendly. Getting to leave the plane."
Nadelen: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."

Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Nadelen: "25 min de retard pour le décollage"

Voordelen: "Crew was good the equipment on board not good. I paid for 6 seats for my family and earphone connection plus power socket didn't work"

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "L'équipage très serviable et aimable Embarquement rapide"
Nadelen: "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Nadelen: "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"

Voordelen: "Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment ."
Nadelen: "British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways."

Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Nadelen: "No tv at all"

Voordelen: "I like being serviced dinner on the flight. I like the personal iPad to watch movie."
Nadelen: "The seating was a little tight."

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Nadelen: "Vacation was cancelled due to illness."

Voordelen: "Le personnel très avenant et souriant."

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Crew are really the highlight. Food and seats are good in business class."
Nadelen: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."

Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"

Voordelen: "Tout a bien été"
Nadelen: "Rien"

Nadelen: "I felt that I was treated differently because I am American."

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Voordelen: "The seats were comfortable"
Nadelen: "Everything was fine"

Nadelen: "Nice"

Nadelen: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"

Voordelen: "Crew was great. Plane felt good and clean."
Nadelen: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."

Nadelen: "I bought WiFi for my iPhone on the flight and could barely use it because it kept kicking me off and was super slow."

Nadelen: "I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight."

Voordelen: "Nothing"
Nadelen: "Foot room. Baggage room. Entertainment. Service"

Voordelen: "Flight attendants were amazing. Definitely some of the best I've ever encountered."
Nadelen: "Crew at the desk were rude. They also enacted policies that I'd never seen before about gate checking, and implied I was crazy when I noted how unusual it was. I literally came off a previous AA flight with the previous policy and they said I was confusing them with AE."

Voordelen: "Comfortable seats & fast boarding"

Nadelen: "As always, the crew was friendly, professional and accommodating."

Voordelen: "Smooth ride"

Nadelen: "In a perfect world, no 2-hour delay."

Nadelen: "O prematurely had to check my carry on when there was room to bring it on board with me"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Nadelen: "Felt good to be home after almost 4 hours delayed."

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Being bumped to first class."

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "A small meal would have been appreciated for first class cabin. Al that was offered was a cookie."

Voordelen: "Accommodation to any concerns"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Fast boarding and unloading."
Nadelen: "Flight leaving on time."

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "The snacks."
Nadelen: "This was the worst flight I've ever been on. Delayed 7 hours. Made it to deicing pad only to be told we needed to turn back to the gate due to technical issues. Kept being told 15 more minutes until departure."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Nadelen: "That due to the Kayak purchase I had to wait until the last group to board."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "Nothing"
Nadelen: "Many things Food Services Entertainment"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Nadelen: "There was a lot of announcements on the very early flight trying to get people to signup for a credit card...too early for all those unimportant announcements :("

Voordelen: "Perfect"

Voordelen: "Lots of legroom in the exit row"

Voordelen: "The professionalism of the crew and the cleanliness was excellent!"
Nadelen: "The seats weren’t very comfortable!"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Voordelen: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Nadelen: "I honestly cannot come up with something that I did not lie"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."