Vind goedkope vluchten van Brussel naar Michigan

Nadelen: "Cleanliness"

Voordelen: "crew was fine"
Nadelen: "terrible space/legroom. Very cramped tray table, couldn't fit laptop on it. Made me check my carry on bag. not even gate check, checked to baggage claim. Yet there was still overhead space once I got on. Lots of . overbooking - should never happen in this day and age. Delta does not deserve its "#1" rating. The rating system seems biased. Probably paid off by delta. Southwest is way better for economy class."

Voordelen: "Everything..."
Nadelen: "Brighter, kinder and nicer faces."

Voordelen: "Food on long legs was excellent."
Nadelen: "Delayed in Atlanta. What’s new?"

Nadelen: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."

Nadelen: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."

Voordelen: "Went very smoothly. Very comfortable."
Nadelen: "Can't think of anything."

Nadelen: "They need to make more leg room in ALL planes"

Voordelen: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Nadelen: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"

Voordelen: "Crew was amazing."

Nadelen: "Took forever to wait in line to board this relatively small plane."

Voordelen: "newish aircraft, delta cabin beats other legacy carriers"
Nadelen: "gate announcements"

Voordelen: "Excellent crew!"
Nadelen: "Need better snacks."

Voordelen: "Having the whole center three seats to myself. The food and beverages were really good as well."
Nadelen: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."

Voordelen: "great flight attendant"

Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Voordelen: "Snacks were good. On time."

Nadelen: "Flight was delayed. The airplane was not stocked with the food prior to scheduled departure. It appears as though our plane had landed at 7:30 am and our departure was scheduled for 9:30am. I am struggling to understand why in two hours the plane could not be stocked with food."

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "We had a terrific trip returning home. Yes, it was crowded but everything was organized and all went well."
Nadelen: "Airplanes should board back to front. Then people don’t have to get bumped as later passenger try to carry 2 items onto a packed plane."

Voordelen: "Cincinnati airport was clean and efficient"
Nadelen: "MCO airport gate was a mess and did not have easy access to charge phones."

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "On time flight courteous service"
Nadelen: "Food"

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Voordelen: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Nadelen: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Voordelen: "Hot towel was a plus"
Nadelen: "The seats weren't that comfortable"

Voordelen: "Airline and airport staff were great"
Nadelen: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Voordelen: "It was great. The flight attendants are always helpful to us."

Nadelen: "Cramped seating for premium Econ"

Voordelen: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."

Voordelen: "Speedy boarding and deplaning."
Nadelen: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Voordelen: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Nadelen: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Nadelen: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "eventless"
Nadelen: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."

Voordelen: "On time great baggage retrieval"

Voordelen: "Professionalism"

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Voordelen: "Plane was clean. Hotel due to missing connection was nice."
Nadelen: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Nadelen: "No blankets or pillows. Froze"

Nadelen: "."

Nadelen: "That I missed my son graduating from the Air Force"

Nadelen: "Poor leg room compared to jet blue"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "No I was very uncomfortable"
Nadelen: "Not have canceled my flight!!"

Voordelen: "Smooth flight. Fairly good meals. Friendly crew."

Voordelen: "Service in cabin"
Nadelen: "Na"

Nadelen: "Wish we had empty seat between us, w both the same name it should hv been possible. Special meal bland"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Nadelen: "A snoring passenger in a seat ahead of me. Tight seat."

Voordelen: "Staff was very pleasant , polite, and accommodating"
Nadelen: "No complaints except for the how long is the flight, but it’s a part of a journey"

Voordelen: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Nadelen: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Voordelen: "Staff is great"
Nadelen: "Food is not good."

Voordelen: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."

Voordelen: "Flight was on time and flight crew was very good."
Nadelen: "The food was not very good. Leaving Germany, I expected better tasting food. Our food leaving the USA and going to Germany tasted much better."

Voordelen: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"
Nadelen: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"

Voordelen: "Wi-Fi and in flight entertainment"
Nadelen: "I'm 6'3" cramped in economy"

Voordelen: "Great service. Comfortable business class seats."

Voordelen: "Crew and service was very good,"
Nadelen: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Voordelen: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Lack of drinking water fountains at the FRA airport"

Voordelen: "Great crew!"
Nadelen: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "The crew was friendly."
Nadelen: "We were a little late with boarding. I prefer Lufthansa for travel, but I can think of a ton more, easy to serve, more healthy and delicious menu items. The food smells good, usually, but it isn't that great. The chicken I had was fine, but the side dish (sweet potatoes) wasn't good. The salad had too much radicchio, the soft cheese was too rubbery to cut (spilled my water doing so), the cake wasn't up to German reputation. Also, one flight attendant, got her own suitcase down, at least 5 times, stretching directly above me, with her jacket in my face and never apologizing. My seat wouldn't recline, nor could other peoples. This is why I paid to choose my seat, so I could sleep, more easily but I sat upright the whole time."

Voordelen: "service was very good,"

Voordelen: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Voordelen: "Everything was fine even though the plane was late,"

Voordelen: "Great Service Great Stuff will continue with LH in the future"

Nadelen: "The food"

Nadelen: "Sounds in TV doesn’t work"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "Great service from a super crew. On time."

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Voordelen: "No vegetatarion food on return flight"
Nadelen: "No vegetarian food on return flight from Frankfurt"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "ON TIME."

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "The flight left on time."
Nadelen: "No food, very few drinks."

Voordelen: "The crew was very good & a great selection of movies."
Nadelen: "More selection of snack would be great."

Voordelen: "That the flight attendant was really helpful"
Nadelen: "If the flight would have been on time"

Voordelen: "Crew was very good. Seating was bad"
Nadelen: "Bigger seats"

Voordelen: "Plane had three delays. Apparently American mechanics are not allowed to strike so they have these fake or very slow mechanical issues."
Nadelen: "Be on time. We missed our overseas connection and had to buy new tickets to Italy"

Voordelen: "Yes, very satisfied"
Nadelen: "Provide more variety of snacks"

Voordelen: "My bag was lost!!!"
Nadelen: "To have my bag delivered"

Voordelen: "Everything"
Nadelen: "They need more space and better food"

Voordelen: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Nadelen: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "WiFi"
Nadelen: "Had to take shuttle to other side of airport which took over an hour. Very very poor experience. Also, Seats had no room pull down table."

Voordelen: "The flight was wonderful,even with delays American Airlines was horrible at accommodation and food vouchers"
Nadelen: "Not putting us on cots in MIAMI, food vouchers and overall it was an AA issue that was horrible"

Nadelen: "Was very cold on fight,"

Voordelen: "Comfortable, friendly and ON-TIME!!!"

Nadelen: "5 hour delay missed my connecting flight because of this neither airline offers a refund or anything since I booked them separately.... Now I have to spend more $$ and time thanks"

Voordelen: "Easy check in, helpful staff. Great seats and lovely in-flight amenities. Most of the food was really good and quite a bit was offered during the flight. Arrived early and staff was really helpful in getting through customs."
Nadelen: "Weight limit on baggage was very strict. Boarding took a long time and seemed disorganized."

Voordelen: "The crew was awesome, very attentive and helpful."
Nadelen: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever. Seats are cramped."

Nadelen: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Voordelen: "Our seat upgrade was great. had plenty of leg rooms. Staff was attentive and flight was once again comfortable."
Nadelen: "Took a while to embark on time. The in flight usb on all of our seats wasn't functioning at all. At least the entertainment portions was working."

Nadelen: "Super tiny seats"

Voordelen: "The movie selection on the flight was stellar."
Nadelen: "AA let me know that our flights were delayed to MIA, which would in effect, make up miss out connection to get to Kingston, Jamaica. They tried to rebook us, but for the NEXT day. So after calling, I got my ticket rebooked for an earlier flight, but I couldn’t do the same for my boyfriend’s. At the airport we requested he check in as standby, however, the rep checking us in said he couldn’t. We asked for other flights arriving on the same day at the original ticket & even looking across partner airlines, he said there was nothing. Hard to believe, but then eventually said he found something by way of Lax to AZ to MIA & then KIN that would arrive later that night. We quickly took it because it was getting late to check in for TSA for my flight, only to find out later that the ticket he printed was for arrival the next night - not at all what we agreed upon! What a waste of time, as if the money we spent on this vacation didn’t mean anything, and when I called to get compensated, I was told to write in to AA. Write in. It’s 2018. Who can I speak with to get compensated for our time & money being wasted? I understand it may not have been within AA control, however, I would have liked for them to have cared that we were inconvenienced as paying customers, instead of being told, in action & in words, that the inconvenience we were being put through (to no fault of our own) was no big deal & we should just suck up the money we are loosing as a result. Very disappointed ☹️"

Voordelen: "Fast and easy service"

Voordelen: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Nadelen: "Staff has horrible attitude. Price for seats and luggage is ridiculous."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Nadelen: "Everything was great."

Voordelen: "Boarding was fast and efficient."
Nadelen: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"

Nadelen: "It was canceled and our trip has been delayed a day."

Nadelen: "Aircraft issues, late on take off, a gate change, but the ticket against kept us informed"

Voordelen: "Lucked out with extra legroom seat. Seat was broken though."
Nadelen: "The whole customs process is a seemingly endless mess."

Voordelen: "Just flying AA excellent flight"
Nadelen: "No wifi. Pay only"

Voordelen: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Nadelen: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Everything went very smoothly and the entertainment was quite good. New movies, international films, and games kept me happy from boarding to landing."
Nadelen: "Nothing to complain about really. I thought that the flight attendants did a great job."

Nadelen: "The fact that your company doesn't want to give me some sort of compensation for being delayed and missing my connecting flight and having to get a hotel."

Voordelen: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."

Voordelen: "Todo bien"
Nadelen: "Todo"

Nadelen: "No wheelchair provided which was requested for. Touch screen not resetted"

Voordelen: "Nice crew"
Nadelen: "Delayed departure; plane too hot to board on time after it arrived; delayed at Akron"

Nadelen: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"

Voordelen: "There was nothing that I liked."
Nadelen: "One half hour before boarding we learned there was a delay. Obviously, American Airlines knew way before this time of the delay. At 6:00 p.m we were told they were bringing another plane from the hanger. The plane showed up around 9:00 p.m ... must be a long trip from the hanger. Then we were told they are waiting on a rear flight crew from another flight. After getting the rear flight crew, we were told that the front flight crew "timed out" and they had to look for other pilots. Needles to say after arriving at West Palm Beach at 1:00 in the morning...about four hours late the passengers were all devastated. American could have orchestrated this so much better"

Voordelen: "Half full so plenty of room to stretch."
Nadelen: "The plane was old. Seats seemed quite worn and didn't have the amenities (tv screens) like newer planes."

Voordelen: "Economy seats were comfy Free movies"

Nadelen: "My screen didn't work and the flashing ads gave me a headache"

Voordelen: "This is a old 767 I was on. No individual TV's. The reading lights never worked. I chanced it on buying the wifi for $19 dollars which turned out to be super fast and I was able to stream movies. Meal and drinks and beer were included. But no way to charge your phone with out a car charger. This plane had no AC ports."
Nadelen: "I liked the food was included and beer."

Nadelen: "When the flight was on time, we learned it was overbooked. Agents stated that if people would not willingly accept their offer to fly at a later time random people would be denied boarding. This was a stressful element as there was no other flight that could make me arrive on time. Plus, threatening to deny boarding to paying customers for airline related overbooking does not seem like a fair or good business practice. Then there were mechanical issue with the plane. After waiting over an hour for repairs they realized they needed a new air craft. This further delayed the flight. Not only was the flight extremely delayed at this pint but throughout the waiting time we were given very little information and were constantly told they couldn't give us an approximate time of departure. This was extremely rude and makes the experience of dealing with a delay even worse. I would suggest giving us more information about what is happening. Saying we don't know when the flight will leave is just unacceptable. To make matters even worse after we were finally boarded we had to wait an additional 40 minutes sitting inside the plane while they boarded refreshments! I know there are delays in flights but this same thing happened to my flight on my way to Paris and it caused me to miss my international connection and had to be re-routed."

Nadelen: "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."

Voordelen: "I like that their fleet has become slightly more modernized. Leathers seats are a plus"
Nadelen: "In flight entertainment and charging stations are a must. Slightly lacking in both those. Their flagship dreamliners have all these amenities but are new planes. Boarding on American seems like a broken process."

Nadelen: "Fat ads sitting next to me should have purchased 2 seats"

Voordelen: "Almost always on time, captain keeps us updated, friendly airline staff"
Nadelen: "Nothing"

Voordelen: "Good customer service but to be expected"
Nadelen: "Horrible bin space Sitting arrangement southwest has better system including free baggage"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "The price was right!"
Nadelen: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "The crew was good."
Nadelen: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."

Voordelen: "Flight was on time."
Nadelen: "When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!"

Nadelen: "Awful awful baggage collection in Madrid - longer than. One hour"

Voordelen: "Crew was friendly."
Nadelen: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."

Nadelen: "Infotainment system"

Nadelen: "Boarding procedures are a disaster. The plane arrived early however there was not a gate available for 45-60 minutes. Removal of the bags for customs inspection also took over 45 minutes. We then missed our connecting flight Out luggage made the plane but we didn’t!"

Voordelen: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Nadelen: "Phone chargers did not function"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Excellent flight, timely"

Voordelen: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Nadelen: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."

Voordelen: "On time"
Nadelen: "Space"

Voordelen: "Boarding process was easy and we made great time all the way from LAX to Madrid (I only had carry-on luggage so I can’t speak for their check-in process). Loved having a non-stop flight. Crew was attentive and professional. Great new movie selection. The one bathroom I went into was probably the largest airplane bathroom I’ve ever been in!"
Nadelen: "However, I would have taken a smaller lavatory if it meant larger/comfier seats! I was pretty uncomfortable the whole flight. The leg room was alright for me being 5’6” but I’m not sure how anyone much taller would fare. The seats themselves were similar to a budget domestic airline. Fine when you’re only going a few hours, but on a transatlantic flight it really started to get to my back :("

Voordelen: "Finally arriving in Spain."
Nadelen: "The seats are extremely small cramped and I had to sit with my legs in the aisle. The flight attendants didn’t care about seat assignments so they put people wherever they wanted, causing issues when those people were in others seats. No in flight entertainment (zero stars). No complimentary snacks; had to pay for everything. Decent selection of food. The entry attendants were inconsistent with hand luggage size and took my correctly size soft bag to check but allowed larger hard luggage on the plane."

Voordelen: "Wine and ham in Spain."
Nadelen: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Voordelen: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Nadelen: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Nadelen: "Few minutes late. Which caused us to miss our main flight. Still have no luggage. Why would flight like that be scheduled so close together. Impossible to accomplish after going thru customs."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "Our seats were very comfirtabke"
Nadelen: "Nothing, it was all great!"

Nadelen: "Seating and not so friendly"

Voordelen: "Nothing"
Nadelen: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Voordelen: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Nadelen: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"

Voordelen: "On time, Very professional crew."
Nadelen: "Could not do online check-in."

Nadelen: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"

Nadelen: "Your bag people are thieves."

Voordelen: "The crew is excellent"
Nadelen: "My luggage didn’t make it to Madrid"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Nadelen: "On time, food is ok."

Voordelen: "Nothing"
Nadelen: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Voordelen: "The food"
Nadelen: "Nothing"

Voordelen: "I didn’t like a thing! I cancel that flight a month ago, you said your were going to pay me back but I haven’t receive my fund. I have been back in America for month. Everyday I call nobody pick the phone or I’ll be on hold for hours until I hangup"
Nadelen: "What you can do better answer the phone and give me my money back."

Voordelen: "Crew amazing"
Nadelen: "Flight length difference even with non stop"

Voordelen: "How the cabin windows were adjustable, great drink selections thank you!"
Nadelen: "One lady with a bob just hated her life working with a bad attitude, definitely made me uncomfortable"

Nadelen: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."

Nadelen: "Making enough room for the seat to relax especially the long flight"

Voordelen: "Nothing"
Nadelen: "The food! And 21 yo to drink let 18yo drinks"

Voordelen: "Seats were okay—good leg room."
Nadelen: "Exhorbitant baggage fees!! Will never fly Brussels Air again as a result."

Voordelen: "Economy plus was so roomy and the crew was very attentive and nice."

Voordelen: "Breakfast , comfort"

Voordelen: "The flight was fine, despite the distance."

Voordelen: "Customer service was super"
Nadelen: "Nothing. Everything was great"

Voordelen: "Everything"

Voordelen: "Did was very good. Cattle call boarding."

Voordelen: "Nothing special, decent food and drinks, movie selection is always good"
Nadelen: "Like all airlines seats are uncomfortable like human livestock transported across the ocean"

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "The video on both movies and tv selections froze every few minutes making it virtually impossible to watch a program. Frustrating on an 8 hour flight."

Voordelen: "crew was nice"
Nadelen: "ended up 4x thru the metal detector 4x : 1x in Dublin, 1x in Brussels & 2x in Chicago: terminal 1 & 2!"

Nadelen: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."

Nadelen: "Tea - disgusting brown liquid! What about a tea bag, or I gladly would take just a cup of hot water to brew my own. Sandwiches: turkey with cheese or cheese. I am allergic to milk (common allergy), you put milk products everywhere. Vegan is the only option, sadly it is usually some sort of Asian food and I am not Asian, have a gag reflex when I smell Indian food. This was not Air India flight, but smelled like one!!! Will avoid flying with United. Somehow, although I booked on purpose with Brussels Air, without my consent (!!!) I was sold tickets for United operated flight. Please, don't tell me that customers are your #1 priority, because they are NOT!"

Nadelen: "no electricity outlets"

Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"

Voordelen: "Good food, entertainment options, communication from pilot"
Nadelen: "none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed."

Voordelen: "indulged by the service and plenty of food"

Voordelen: "This flight was a good value."
Nadelen: "My legs are short and the seat seemed a little higher than other plans. I couldn't rest my feet flat on the floor for 6 1/2 hours. This was very uncomfortable."

Voordelen: "Beyond one or two friendly crew members, not much."
Nadelen: "We booked our flights round trip on united.com, but when we arrived at the airport for our return flight from Budapest to D.C., we were told we were on standby and might not be given seats (despite paying full price for the fare months ago). Brussels Airlines, the codeshare partner, blamed United. United blamed Brussels airlines. We are the flight, but my wife and I were seated separately. When I noticed several seats empty after the plane had finished boarding and asked the head flight attendant if my wife and I might not together, she refused, saying they weren't going to give us a free upgrade. When we went to drop off our bags for the next leg of the flight, from Brussels to Dulles, the bag check counters we're severely understaffed and we waited almost an hour just to drop off two suitcases. This made us nearly miss our flight and required us to sprint through the airport and beg to cut the security line. After boarding, my entertainment screen stopped working, though they did manage to fix it a couple of hours into the flight. Needless to say, this was less then a stellar experience."

Voordelen: "The flight was smooth. Boarding was a bit nerve wracking as a neighboring bin was not closed completely until just before take off."
Nadelen: "The bathrooms were poorly maintained. There was no toilet paper and there was tons of paper on the floor. I was anxious that a piece of TP was going to be stuck to my shoes when I returned to my seat. The flight crew did clean it up. I'm not a frequent flier, but was taken by surprise that I didn't need to check in before getting to the airport. I was amazed that the airlines take it upon themselves to assign seats. I think that's a poor decision as a mom and her 2 small kids were scattered about the plane. Fortunately, people were willing to shuffle around to allow the mom to sit with her kids."

Nadelen: "food"

Voordelen: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Nadelen: "I was unable to pre-order a kosher meal through the web site. Customer service could barely write in legible English and in essence told me to take a hike. Flight was bumpy both ways for quite a while. What's the point of giving me a boarding pass in Tel Aviv if I need to go to the United transfer counter in Brussels and go through the process again, including a TSA (friendly) interrogation?"

Voordelen: "Friendly crew, decent food, good entertainment options to make the flight feel shorter."

Nadelen: "United Airlines portion of the flight from Brussels to IAD. My wife and I were seated in separate parts of the plane each in middle seats at the end of the boarding process when there was no longer any overhead room to store our belongings. Uncaring, unaccommodating crew, waiting area with not enough seats, and cramped seating on the plane with no possibility of sleep during an arduous seven hour flight."

Voordelen: "Excellent service and a safe flight."

Voordelen: "Smooth and seamless travel, great seats and punctual departure and arrival."

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Voordelen: "We were upgraded to business class. Everything was excellent! Seats were extremely comfortable. Flight attendants took great care of us!"

Nadelen: "Even though I have an account with United, and confirmed that I was a vegetarian both online, and on the flight heading to Europe, my meal wasn't entered. It worked out really well because I was sitting close to the front and they had pasta dishes available, but this is not the first time that United and its partners have "lost" or "mishandled" my vegetarian registration. The flight attendant even remarked that sadly, she hears this 'complaint' constantly. The food was good, but there's no reason that my meal request can't stay in the system."

Voordelen: "Professional, courteous flight crew. Uneventful flight. When flying at 37000 feet over an ocean, uneventful is a very good thing! :) Deboarding on arrival was quick and efficient."
Nadelen: "My headphone jack in the seat was broken but they offered to relocate me to a seat that worked. I stayed put and used the United app on my phone."

Nadelen: "Sit in the last row and wait for the food"

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Voordelen: "Flight and experience were great."
Nadelen: "I would expect when I book a Luftansa flight to fly in a Luftansa jet. This flight was carried by United and I did not know that until I arrived at the airport."

Nadelen: "I chose Luthansa because I was traveling with a bike and they are usually good about not overcharging however after booking the flight, United took over the flight and they have very unfriendly bike policies (200 each way). Usually I will not fly United because of these policies, I think I am done flying any Star Alliance companies."

Voordelen: "Flight was as expected. Nothing outstanding, except for the low cabin temperature."
Nadelen: "It was very cold on the plane and the crew was able or willing to do anything about it. All else was good."

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Even in economy plus, I felt like a first class passenger."

Voordelen: "The flight attendants were very friendly. The flight was smooth"

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "In flight entertainment was great with lots of variety (good for an 8 hour fight)."
Nadelen: "There were always lines for the toilets. Limited leg room. Food was meh."