Vind goedkope vluchten van Natal naar Brussel

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Nadelen: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Nadelen: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Voordelen: "Flight at time. Arrived earlier than expected."
Nadelen: "I ordered a cava bottle and it was hot. But rest was ok"

Voordelen: "Crew was friendly"
Nadelen: "Service was slow and sparse"

Nadelen: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Nadelen: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."

Voordelen: "The entertainment was good and not laggy."
Nadelen: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Voordelen: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Nadelen: "A bit more space for placing magazines etc would be welcome"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Mucha organización en el vuelvo y muy buena atención por parte del equipo."

Voordelen: "The time arrived at the airport was great"
Nadelen: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Voordelen: "That's the only good thing."
Nadelen: "Mediocre food, flight attendants were cold and unhelpful. I never heard of 90% of the entertainment offered, and the rest were really old. Bring your own entertainment, and a charging cable. In fact, bring everything you think you will need, water, food, Tylenol for the headache you will definitely have by the end of his flight. No one has any interest in being helpful or making your flight Pleasant."

Voordelen: "I was not impressed with the servi"
Nadelen: "Counter people needs to be trained to learn how to use relationship with costumers"

Voordelen: "Price"
Nadelen: "A cup of water given anywhere else for free was not provided. There was no entertainment. The plane was old and seats very uncomfortable"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "Same as the first flight. Great luggage transfer."
Nadelen: "Middle seat"

Voordelen: "Iberia Premium Tourista is an absolute gem, don't overlook an upgrade from Tourista."
Nadelen: "The food is just marginal, but I wasn't expecting anything different"

Voordelen: "I found the flight to be about average for an economy flight"
Nadelen: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Voordelen: "Hola todos estuvo ecelente"

Voordelen: "The attention, food and entertainment available on board"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Voordelen: "Good seat compared to other airlines"
Nadelen: "The USB connector in my seat didn’t work"

Voordelen: "Staff was amazing!"
Nadelen: "Seats are very small and leg room is non-existent."

Voordelen: "seat is comfort"

Voordelen: "Loved the service and the plane"
Nadelen: "seats are uncomfortable."

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Entertainment selection was good."
Nadelen: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "The choices of movies and entertainment on a 9+ hour flight was not good."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Nothing"
Nadelen: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Nadelen: "Half way through the flight my screen stopped working"

Voordelen: "The crew was attentive but only on the basic standard service."
Nadelen: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"

Voordelen: "Sleeping and being left alone"
Nadelen: "Food, Service by cabin crew because they never smiled"

Nadelen: "Late as always"

Voordelen: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Nadelen: "The Kayak website sucks"

Nadelen: "I was not informed the ticket didn’t includes luggage"

Voordelen: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Nadelen: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Voordelen: "Flight was canceled"
Nadelen: "Flight was canceled"

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Nadelen: "No entertainment"

Voordelen: "Flight didn’t happen"
Nadelen: "Transfer to other airline was abysmal"

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Better system to boarding."
Nadelen: "Announce properly for boarding."

Nadelen: "Left late, arrived late, missed my connection"

Voordelen: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Nadelen: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."

Nadelen: "Everything was good"

Voordelen: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Nadelen: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Nadelen: "late flight lost my connection"

Nadelen: "I was dehydrated because I could barely get enough water to drink"

Nadelen: "Flight was delayed"

Nadelen: "I was not informed my flight was cancelled until the day of the flight. I was able to get in touch with someone to pay for another flight but the communication was lacking."

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Space was actually good."
Nadelen: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "was a direct flight"
Nadelen: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Nadelen: "I had an awful experience. A flight attendant named Comissário Bruno denied me a second dessert when I asked for one. I was flying business class on flight TP059 on March 4 2018 and have Gold status on Star Alliance. Many passengers had declined dessert and I felt extremely embarrassed by having been denied food on a plane for the first time in my life. The attitude and lack of tact of Comissario Bruno on TP059 spoiled the whole flight experience for me."

Nadelen: "CRew was rude. Food was poor.checked baggage fees exhorbitant"

Nadelen: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"

Voordelen: "service,puntuality,guidance"

Voordelen: "Food"
Nadelen: "Uncomfortable seats, too stiff."

Voordelen: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."

Nadelen: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."

Nadelen: "was delayed 2 hours"

Voordelen: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Nadelen: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"

Nadelen: "had to pay bag fee, though website said 1 hold bag was included!"

Nadelen: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."

Nadelen: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Voordelen: "Efficient friendly generous service To a little used, user friendly airport (Free alcohol, i.e., wines; no spirits) I ordered a Muslim meal: delicious"
Nadelen: "We had trouble with the A/C leaving; until we were airborne, it was hot. I suspect that this is an unusual problem. In general, I find small international carriers better than the large ones; my favorite so far in Air Austria"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Nadelen: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."

Voordelen: "The food was good and there was a decent variety of things to watch."
Nadelen: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Voordelen: "Overall flight was great and crew very polite"
Nadelen: "I have nothing to complain about it!"

Voordelen: "Very pleasant flight."

Voordelen: "Everything"

Voordelen: "decent selection of movies and the tablet was nice to watch them on"
Nadelen: "Despite booking a vegetarian meal none was available."

Nadelen: "Not much leg room."

Voordelen: "None"
Nadelen: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Voordelen: "Crew were friendly, and the food and wine were good."
Nadelen: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."