Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Zuid-Amerika naar Brussel-Nationaal
be.kayak.com is ook beschikbaar in het Frans. Voir le site en français.
|maart||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 3%.|
|juli||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 9%.|
Gemiddelde prijs retour
|€722||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten van Zuid-Amerika naar Brussel-Nationaal.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket van Zuid-Amerika naar Brussel-Nationaal binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Brussel-Nationaal vliegen met één bepaalde vliegmaatschappij en terugvliegen naar Zuid-Amerika met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien, als je naar Brussel-Nationaal van Zuid-Amerika vliegt. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
Nadelen: "Food and service"
Voordelen: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Nadelen: "more space for legs, modern screens"
Voordelen: "Helpful crew, good food, smooth flight."
Voordelen: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Nadelen: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Voordelen: "Friendly staff and good food. Efficient boarding system."
Nadelen: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Voordelen: "food and service"
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "The food was nice, seat was comfortable"
Nadelen: "Flight attendants never come back on my query, even after asking to 2 crews"
Voordelen: "Comfortable seats, good food and in flight entertainment"
Nadelen: "Very limited selection of movies."
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "Crew was friendly and helpful. Would choose Turkish Air again."
Nadelen: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"
Voordelen: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Nadelen: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "The staff!"
Nadelen: "The turbulence lol"
Voordelen: "never turkish airlines ever again!"
Nadelen: "never turkish airlines ever again!"
Voordelen: "great vegetarian food"
Nadelen: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Voordelen: "liked the staff, and the plane was nice"
Nadelen: "boarding was a little chaotic, and the plane was so hot. was sitting on tarmac for 40 minutes and it was unbearably hot!"
Nadelen: "Headphones did not work for first half of flight. flight attendant was unconcerned. Very little legroom"
Nadelen: "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."
Voordelen: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Nadelen: "My luggage was ruined due to poor handling."
Voordelen: "Cabin attendants tried to be helpful and pleasant."
Nadelen: "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."
Voordelen: "Nice crew except for...see: 'didn't like' section."
Nadelen: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."
Voordelen: "Free wifi for business class HD movies + good quality DENON headseat"
Nadelen: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Nadelen: "the delay in the departure"
Voordelen: "Friendly crew. Good food."
Voordelen: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"
Voordelen: "Same asabive"
Nadelen: "Same as above"
Voordelen: "One stewardess was very helpful, even though she could not speak English."
Nadelen: "13 1/2 hour flight three rows from the rear of the plane. I feel and smell like a sardine. The food was horrid. I tasted it, but thought best of eating it for fear of food poisoning. It also looked disgusting. Couldn't understand any of the announcements."
Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"
Voordelen: "The food was good, the crew was very professional and friendly."
Nadelen: "The seats are too crammed and there's barely any room in the economy class."
Voordelen: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Voordelen: "food was excellent"
Nadelen: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Voordelen: "Flight was smoothe, Crew was awesome, hotel was great."
Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Voordelen: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Voordelen: "Organized boarding relatively on time take-off. Clean lavatories."
Nadelen: "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"
Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
Voordelen: "The in flight entertainment was great"
Nadelen: "Boarding process was delayed and there were no updates to tell us about it. I was feeling ill and asked a crew member for water she told me she would run and get it and I saw her walking around for 45 minutes before I asked her again and it took her another 30 minutes. In that time I watched her fulfill requests for headphones and other unecessary items. We were sat directly behind a screaming baby and directly in front of 3 wildly misbehaving children for the entire 10 hr flight. The crew allowed the family behind us to sit 5 people to the 4-person row, including a 7-year old sitting on the mom's lap who kicked seats and pulled my hair over the top of the seat. I recognize that misbehaved children are not the fault of the airline but it seems like in the future grouping families with children together might be a resolution. We went 10 hours without sleep because the kids kept kicking our seats and sticking their feet through our armrests. The airline also offered zero vegetarian food options for this flight (unlike others which offered pasta). We went 10 hrs having eaten a single bread roll and a bowl of pudding. After these two flights I'll likely never fly Turkish again."
Voordelen: "The crew was very kind"
Voordelen: "Crew good and seat OK but not exceptional for business class"
Nadelen: "Food was average - main course could have been better. Range of movies ok but not great"
Nadelen: "Boarding was crazy. Could not everyone in the gate area."
Voordelen: "Flight and the crew!"
Nadelen: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Voordelen: "The crew was informative"
Nadelen: "Inflight sandwiches"
Nadelen: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Voordelen: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nadelen: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Voordelen: "Newer plane, crew was amazing, seats were adjustable"
Voordelen: "The crew was pleasant"
Nadelen: "Baggage checkin & flight boarding was slow & disorganized."
Nadelen: "Everything was good"
Voordelen: "Crew was great and helpful despite oversight in my special meal."
Nadelen: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Voordelen: "Reasonable space in economy class seats"
Nadelen: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Voordelen: "Friendly crew, upgraded seat was worthwhile"
Nadelen: "More snacks in between meals,"
Voordelen: "The crew is really welcoming"
Nadelen: "The seats are too narrow and a bit too hard"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Voordelen: "Crew was fantastic."
Nadelen: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Voordelen: "Like the overall KLM experience"
Nadelen: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "Uitermate tevreden!"
Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Voordelen: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nadelen: "tough to sit on a plane for 9.5 hours"
Nadelen: "Not enough leg room"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "Nothing special"
Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Nadelen: "Didn’t happen."
Nadelen: "infotainment was down. Lost my luggage the flight was delayed"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Nadelen: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Voordelen: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Nadelen: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Voordelen: "Fabulous trip with friendly, helpful staff"
Voordelen: "Great service"
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "Flight crew was fine. Food was good."
Nadelen: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Nadelen: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Voordelen: "Delayed flight but staff apologized as for safety reasons."
Nadelen: "Very late arrival"
Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Nadelen: "Le menu est à améliorer"
Voordelen: "I never flew to Rome because of LATAM!"
Nadelen: "Flying home"
Voordelen: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Nadelen: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."
Nadelen: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Voordelen: "The middle seat empty AMAZING!"
Nadelen: "Bigger glass for wine !"
Nadelen: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Voordelen: "The crew was very warm."
Nadelen: "Seats very tight."
Nadelen: "the cabin and seats are old and seems dirty"
Voordelen: "Crew was good"
Nadelen: "Seat not comfortable"
Voordelen: "Neat, polite and orderly. Great food!"
Nadelen: "Not much."
Nadelen: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Voordelen: "Friendly and correct cabin crew."
Nadelen: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Voordelen: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Voordelen: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Nadelen: "More options of TV shows to watch."
Nadelen: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Voordelen: "Not much I can think of"
Nadelen: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Nadelen: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Voordelen: "Crew good, disembarking slow."
Nadelen: "A drink and/or snack."
Voordelen: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Nadelen: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Voordelen: "yo tenia comida kosher y no me la dieron"
Voordelen: "Nice space in the aircraft and the crew was really nice too."
Nadelen: "The delay was very tiring."
Voordelen: "Confortable seats, flight on time"
Nadelen: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Nadelen: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Voordelen: "The leg place and reclining chair"
Nadelen: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Voordelen: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Nadelen: "More vegetarian options in the menu."
Nadelen: "The temperature should be a bit warmer"
Nadelen: "Offer refreshments"
Voordelen: "I liked the person I was sitting next to"
Nadelen: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Voordelen: "Crew was extremely unfriendly"
Nadelen: "Better service. Train your people. Learn from azul airlines"
Voordelen: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Nadelen: "less ignorant/greedy management"
Voordelen: "They were very kind!"
Nadelen: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Nadelen: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."
Nadelen: "Lack of food!! LATAM you are doing it wrong"
Voordelen: "I liked almost all!!!"
Nadelen: "The sandwich (cool meal)... The may improve it..."
Voordelen: "Said Paulo airport was chaos but flight was great"
Nadelen: "No entertainment. The airplane seems to be an older model."
Voordelen: "The crew was very kínd!"
Voordelen: "The seats are comfortable, the attention of the crew is great."
Nadelen: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Nadelen: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Nadelen: "It was nasty, disordered. Bad experience"
Nadelen: "Aeronave muito velha, parecia que ia desmontar no ar."
Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"
Voordelen: "Wine and whisky"
Voordelen: "Seat was comfortable, as expected in business class"
Nadelen: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Nadelen: "The plane is ok but it is an old 767"
Voordelen: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Nadelen: "Standing too long before boarding at 2am!"
Nadelen: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Nadelen: "Company was not able to understand situation and did not offer solution. I lost my money"
Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"
Nadelen: "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."
Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Voordelen: "Flight arrived safely and on time."
Nadelen: "Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered."
Nadelen: "Flight was delayed. Took a long time to board."
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Voordelen: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Nadelen: "Send emails reminders to offer web check in."
Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."
Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"
Voordelen: "The crew was good. Seat is ok, not very comfortable."
Voordelen: "The crew was amazing.The seats weren't bad but not super comfortable."
Nadelen: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"
Voordelen: "overall good flight"
Nadelen: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"
Nadelen: "Le retard et la prise en charge à l'arrivée"
Voordelen: "Al the devices provided"
Nadelen: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."
Voordelen: "Arriving at my destination, safe, sound and on-time."
Nadelen: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Nadelen: "All the luggage did not arrive I hope to get it. Also when"
Nadelen: "I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad."
Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."
Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"
Voordelen: "Same as the first flight. Great luggage transfer."
Nadelen: "Middle seat"
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Voordelen: "Flight was short."
Nadelen: "Did not have any leg room. Could not get my knees and legs into the seat area."
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Voordelen: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Nadelen: "Bad service. Attitude from flight attendants. Food just okay."
Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."
Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"
Nadelen: "Few movies. Not good food options"
Voordelen: "Heathrow Airport has a lot of stores to keep you occupied"
Nadelen: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Nadelen: "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."
Nadelen: "My USB connector didn’t work"
Nadelen: "movie selection very poor"
Nadelen: "the employees at the airport were rude (flight attendants were great) & the airline changed our gate twice in the 20 minutes before the flight. everyone on the connection in from London had to run to the new gate, only to have to wait in line for a bus. completely ridiculous."
Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"
Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."
Voordelen: "Great and on time"
Nadelen: "Nothing all good"
Nadelen: "Missed connection from Chicago. International connections need more time to complete"
Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"
Nadelen: "1h15 de retard"
Nadelen: "Bagage abîmé en soute"
Nadelen: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."
Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"
Nadelen: "Did not offer water and seats were very uncomfortable."
Voordelen: "the flight crew was cordial and efficient. we arrived on time."
Nadelen: "The planes were older and the seats were not comfortable for the length of the flights."
Voordelen: "Great customer service!"
Voordelen: "Quick flight"
Nadelen: "Bad delay, long security line there"
Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"
Nadelen: "The crew not sympathique"
Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."
Nadelen: "Pas de retard !!!"
Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."
Nadelen: "Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed"
Voordelen: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Nadelen: "Nothing could have been better!"
Voordelen: "The crew was very friendly and food was very good."
Nadelen: "The toilet sinks were clogged and dirty."
Nadelen: "My luggage was lost for almost 2 weeks."
Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"
Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."
Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"
Voordelen: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Nadelen: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."
Nadelen: "Départ à l’heure"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"
Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"
Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."
Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."
Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."
Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."
Voordelen: "nice people and cordial staff"
Nadelen: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"
Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"
Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"
Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."
Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"
Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"
Voordelen: "Flight left approx. 20mins early, good service and efficient handling by crew."
Voordelen: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Nadelen: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."
Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."
Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"
Nadelen: "No vegan food options. Filthy toilet"
Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."
Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."
Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."
Nadelen: "Pas assez de place pour les jambes"
Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."
Voordelen: "everything:personal, services"
Voordelen: "Cabinstaff were friendly and professional"
Voordelen: "Clean plane"
Nadelen: "Chairs not reclinable in "green" section. What is this, a caste system?!?"
Nadelen: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."
Nadelen: "Not good I book a fly"
Voordelen: "I liked being able to exit the plane at the end of the flight"
Nadelen: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."
Nadelen: "la nourriture le siège cassé le manque de film en français"
Voordelen: "When boarding the fligh TP 209 on October 27 2017 I found that my seats that I paid for well in advance are taken by other pasengers an I am given a totally different and very bad seats. What did I paid for, after all. Why push people to buy seats and then do not provide. I did not get the service I paid for and will Be requesting my money back for the complete flight."
Nadelen: "The stuard I tried to discuss the matter did not even try to help, instead he only smiled in return and suggested to file a complaint. That was totally unaccepltable."
Vliegmaatschappijen die van Zuid-Amerika naar Brussel-Nationaal vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
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