At Dakar airport, your agent requested that I complete the Pakistan Pass Track whereas it didn’t apply to my case. Just transiting to Kabul. Nobody asked me about it at Islamabad. Suggestion to improve
Flight was okay. Flight was fully packed and crew service was slow
The fly dubai associated flight was a bit tricky the plane was uncomfortable and I was assigned a seat next to loo.
I got delayed, wasn't told about the Iftar time and the entertainment hub wasn't working even I tri3d scanning the QR code multiple times
Fly Dubai is average but that’s reflective of the price but the flight from RUH to DXB every Thursday afternoon is ALWAYS delayed. Try to fly Emirates.
L’accueil le personnel a recommandé
Meal portion used to be bigger.
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Food is amazing, planes are good."
Nadelen: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
Voordelen: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"
Voordelen: "Amazing crew!"
Nadelen: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Nadelen: "Accommodation @ Dubai extra bonus Superb"
Voordelen: "Leg room is spacious."
Nadelen: "Overall good.."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Crew was great. Boarding was great"
Nadelen: "Less air condition towards the end."
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Nadelen: "Breads must be at least warm. The breads were frozen."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "People and manager from emirates"
Nadelen: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Voordelen: "Service et confort"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Boarding was good"
Nadelen: "Peanuts !! Ban them please"
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Nadelen: "WiFi never worked"
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Seats weren’t clean. Screens need to wiped correctly.
Nadelen: "Terrible service"
Voordelen: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Nadelen: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Voordelen: "The crew really cares about their passengers"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "As always the crew was so nice...really catered to our needs on the long flight."
Voordelen: "Everything alright"
Voordelen: "The crew was super nice"
Nadelen: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Voordelen: "The crew was amazing."
Nadelen: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Need FREE WIFI and CHARGING Ports Which are ABSOLUTE MUST IN ANY AIRCRAFT."
Nadelen: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Crew not as nice."
Nadelen: "More hospitable crew"
Voordelen: "wanted an isle seat because of back issues and was arranged without any hassle."
Nadelen: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Aircraft was very nice and comfortable. Flight crew as friendly."
Nadelen: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Nadelen: "Peu de nouveaux films"
Voordelen: "Excellent entertainment very friendly crew"
Nadelen: "Food is becoming predictable Qatar Airways"
Voordelen: "Spacious for economy, pleasant flight attendants"
Nadelen: "Movies are always the same"
Nadelen: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."
Voordelen: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Flight was on time"
Nadelen: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Voordelen: "Liked the fact that the pre-selected choice of food was served"
Nadelen: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Voordelen: "Overall services"
Nadelen: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Voordelen: "It was normal flight"
Nadelen: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Voordelen: "12 hrs transit must give Hotel, without Hotel it was bad!"
Nadelen: "More than 10 hrs transit must give Hotel !!"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Everything except food"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "Cabin was too hot and not enough bathrooms."
Voordelen: "Not much except the on board crew are nice."
Nadelen: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."
Etihad keep cancelling their flight just by a email and without rescheduling. It happened to more than four times and every time I had to call them for rescheduling. Really bad reservation system.
Voordelen: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Nadelen: "The crew could be more friendly , more personal"
Voordelen: "The crew was amazing!"
Voordelen: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Nadelen: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
Voordelen: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
Nadelen: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "They need to do better on food"
Voordelen: "Boarding staff ."
Nadelen: "Food was very bad and started to charge you for some food and drink items ."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Crew was great, food was great, seat was comfortable"
Voordelen: "The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget"
Nadelen: "No airline has ever treated me this poorly. I hope this never happens ever again to anyone"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "The crew was very nice"
Nadelen: "Boarding anything in Nepal is a adventure.They change gates on you as you are on the way.Then just sit and wait."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Food was very bad so much salted"
Nadelen: "Make the food delicious not crabs"
Voordelen: "Legroom Entertainment Airport onboarding exp"
Nadelen: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Voordelen: "Incredible crew. Outstanding service."
Nadelen: "Business class layout was not great. Interior layout needs refurbishment!"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Nadelen: "Everything was bullshit!"
Voordelen: "The entertainment is good but there could be a better selection."
Nadelen: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Voordelen: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Nadelen: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "Entertaiment is very good."
Nadelen: "Cancelling my flight on both ways. Since they merge 2 flights in one,flight attendants are under staff to help and take care other passengers like me. Food have limited option who cannot eat spicy food."
Nadelen: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"
Nadelen: "The restrooms were not clean and stinky."
Voordelen: "Immigration was done at Abu Dabhi"
Nadelen: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."
Voordelen: "The staff was outstanding... The plane was adequate... The food was just barely okay. I was somewhat disappointed having read trip advisory and kayak recommendations on airlines prior to leaving."
Nadelen: "Flew over on Royal Jordanian Airlines. The plane was like new the food was fantastic and the staff was as well. On at the home the staff was outstanding but the rest was just okay. The return trip was not as good as the Royal Jordanian experience.."
Voordelen: "I was very pleased with this airline. Will try to fly with Etihad again if the opportunity presents itself"
Voordelen: "All ground staff and flight crew were welcoming , professional and helpful. The seats, trays, and screens were clean. The flight crew kept the restrooms clean, which can be quite a task on long flights. If Etihad is an option in my future travels, I will likely prefer them over other carriers."
Nadelen: "The carry-on size allowance is way too small and the staff was adamant and said pay $300 (Reason: the suitcase wheels wouldn't go inside the measuring crate) Ended up buying a backpack. I have used the same bag for traveling from india on etihad. Decided never to use etihad for travel."
Voordelen: "I liked the speed of the journey"
Nadelen: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Voordelen: "We bought ticket from New York to Islamabd round trip ticket and fly on August 22nd. After changed plan in Abu Dhabi to Islamabad, there was rain in Islamabad and all flight diverted to Lahore, so our Etihad air plan diverted to Lahore too. once the weather cleared in few hours , all air line did fly back to Islamabad a 50 minutes flight but unfortunately Etihad air way force everyone out of airplane by force. They used police to beat up passenger very bad and drags them out. Then put all passenger in old Bus to Islamabad a 5 hours trip. One of worst air line in my life. We bought ticket for Islamabad not for Lahore. They should take us back to Islamabad after rain stop like other air line did but only Etihad air way did not fly back and beat all passenger by using police on them, it took us 34 hours to get home."
Nadelen: "Etihad air way should apologize to each passenger and Reimburse them 1/4 of the ticket. otherwise lot of people will give up this airline . 2nad their meal was very bad. bread was not fully cooked. they cooked only Hindy food. not every person is Hindu. It welcome to providr hindu food when travel india but when it travel to Pakistan or Bangladesh it should name it Hindu meal."
Voordelen: "The staff was very friendly and the food is very good."
Nadelen: "The seats were very marrow and crammed"
Voordelen: "Travelled last minute since my mom passed away. Etihad upgraded us to Bussiness class for asking! It was a very comfortable journey in hard times."
Nadelen: "The staff at Kathmandu airport Etihad check-in counter was very rude. He asked too many unnecessary personal questions and asked to present the document to verify."
Voordelen: "Customer service"
Nadelen: "No complaints."
Voordelen: "Timely updates"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Voordelen: "All above"
Nadelen: "Liked everything"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "the plane from Bangkok to abu dhabi was delayed which miss my flight from abu dhabi to Bahrain waiting over 9 hours to fly into Bahrain basically the flight sucked."
Nadelen: "I couldn't sleep on the plane."
Voordelen: "Seats were comfortable proably because I was given bassinet seats because of infant traveling with me, though recliner didn't work"
Nadelen: "I had lot of issues wrt handling my baby. No baby food was provided even after asking twice.No tea or coffee served in timely manner. Need to follow up to ask for tea or coffee. I wouldn't suggest this flight to anyone."
Voordelen: "The food"
Nadelen: "Flight was delayed. Wait,wait,wait. Overnight stay in a HARD AIRPORT CHAIR."
Voordelen: "Food was OK."
Nadelen: "The first class seat was very uncomfortable. The service was sporatic. Didn't check our water supply and took away my glass while I was asleep."
Voordelen: "A380 planes. What is not to like. Wide economy seats. A little glitchy entertainment system but over all comfortable flight."
Nadelen: "Horrible and disorganized service crew. Went without food for 2 of three service seasons as they forgot a whole section to service. Had to repeatedly ask and in one case finally got something to eat 40 mins later. Poor sequence of beverage and food service."