Vind goedkope vluchten van Oblast Sofia City naar Brussel-Nationaal

Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Voordelen: "Wonderful on board service from the crew"

Voordelen: "Excellent"

Voordelen: "None"
Nadelen: "None hate the experience"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."

Nadelen: "Arrive on time Zurich"

Nadelen: "We had a huge delay"

Nadelen: "Lost our bags"

Voordelen: "The flight was ok, nothing special."
Nadelen: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Nadelen: "Some of these planes need improved entertainment systems. Half did not work."

Nadelen: "nothing"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."

Voordelen: "On time; smooth boarding process; lights dimmed for a reasonably long time."
Nadelen: "NO legroom on the Zurich to Dusseldorf flight."

Nadelen: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Voordelen: "The service"
Nadelen: "No entertainment"

Voordelen: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Nadelen: "Short flight with no entertainment, no means to charge devices."

Voordelen: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Voordelen: "Missed this flight because the first one was late"

Voordelen: "The booking to a new flight was seamless."
Nadelen: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Voordelen: "Food and entertainment"
Nadelen: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."

Voordelen: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Voordelen: "Food."
Nadelen: "There was not hot tea/coffee offered with a sandwich."

Voordelen: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Nadelen: "The"

Voordelen: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Nadelen: "Boarding and in-flight experience were excellent."

Voordelen: "on time performance; friendly flight attendants"
Nadelen: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."

Nadelen: "Delay"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Quiet, staff do not bother you. Seats are big enough to rest."
Nadelen: "Boarding and sitting takes a bit of time."

Voordelen: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Voordelen: "A snack was actually served on board! With a beer if desired."
Nadelen: "Change of planes at gate produced some boarding confusion."

Voordelen: "Selection of movies was good."
Nadelen: "The mushroom pasta they served was absolutely terrible."

Nadelen: "delayed"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Nadelen: "Slight delay."

Voordelen: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Nadelen: "The bar between the seats is not going up all the way"

Voordelen: "Entertainment was excellent and they made it a very comfortable flight."

Nadelen: "You charge the ticket and my reservation wasn't there!!"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "id."

Voordelen: "The Crew was wonderful."

Voordelen: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Nadelen: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Voordelen: "Crew was very helpful with getting me "something" to eat since I did not receive a "Vegan" meal as I had ordered when I bought the flight... The meal I originally was given was included milk and cheese ingredients and after explaining what vegan actually was they did their best to help my situation. My first flight with Swiss to Switzerland included the correct "vegan" meal do I can't understand how this mistake was made by Swiss on the return flight?"
Nadelen: "I did not receive a "vegan" meal as ordered originally and though they were very helpful they should all be better educated regarding the differences between "Vegan", Vegetsrian, Lacto-Ovo, etc... Since I was embarrassed as I had to keep rejecting the food they gave me until I educated them on the basics of what Vegan food is... They were very helpful throughout."

Voordelen: "Nothing"
Nadelen: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Voordelen: "Small seats"
Nadelen: "Flight overcrowded"

Nadelen: "Them actually refunding my flight when I couldn't legally travel due to COVID lockdowns."

Voordelen: "Nothing"
Nadelen: "To add food and to patk the plane at the linkway"

Voordelen: "Everything. Food was amazing, crew was very courteous."
Nadelen: "Nothing"

Voordelen: "It was a direct flight to my destination"
Nadelen: "Check-in took 1 hour and 30 mins. Single Check in desk for economy and business, long line. Flight went late by 50 mins on departure"

Nadelen: "I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for."

Voordelen: "All was great and on time"

Voordelen: "fast trip, clean plane"
Nadelen: "Was a bit different to get on a bus to take you to the actual plane"

Nadelen: "6 hours delay !!!!"

Voordelen: "Nothing. Bulgarian Airlines is a fifth world company!"
Nadelen: "Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks"

Nadelen: "Flight was two hour delayed and I missed my connection"

Voordelen: "Not much."
Nadelen: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Voordelen: "They didn't cram us into the transport vehicle like sardines"
Nadelen: "We need special assistance for my wife boarding the plane and didn't get it from Airline"

Nadelen: "The plane smelt"

Voordelen: "Great polite and pleasant crew."
Nadelen: "Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic."

Nadelen: "I get my luggage two days later."

Voordelen: "food was ok"
Nadelen: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"

Nadelen: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Voordelen: "Crew very friendly & helpful"

Nadelen: "My bag did not arrive. Was not transferred from Amsterdam."

Voordelen: "Quick flight, arrived just on time"
Nadelen: "Very small space between the rows"

Voordelen: "Flight crew was kind and helpful, flight arrived on time"
Nadelen: "Boarding was slow, could improve onboard services"

Voordelen: "Very good price and all went smoothly and on time."
Nadelen: "Having to walk to and from the plane and use a bus (no jetways).."

Voordelen: "Nothing"

Nadelen: "My luggage is lost."

Nadelen: "Missed the flight and company didnt returned the money according to insurance."

Nadelen: "Too small place for legs in the cabin for such a long flight. Very uncomfortable"

Voordelen: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nadelen: "Uncomfortable weared off seats and no entertainment system."

Voordelen: "The sandwich looked dry, but was actually very good."
Nadelen: "Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved."

Nadelen: "I dident get my luggage"

Nadelen: "Flight delayed with 40 minutes Very small seats"

Voordelen: "Inexpensive"
Nadelen: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Nadelen: "Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport."

Voordelen: "Once on board we flu fast"
Nadelen: "The flight was delayed by over 2 hours and no information was given at all."

Nadelen: "Flight was delayed two and half hours and then stupid excusing."

Voordelen: "Horrible. Don't book with this ariline."
Nadelen: "Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!"

Nadelen: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"

Voordelen: "It was an excellent flight experience."
Nadelen: "Improve the sandwich?"

Voordelen: "Got me to my destination safely and on time"

Voordelen: "The crew was friendly, the plane was cool."
Nadelen: "Nothing"

Voordelen: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Nadelen: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Voordelen: "- on time (even earlier) - fast and convenient boarding - nice and friendly staff"

Voordelen: "On time and nice crew"

Voordelen: "On time departure and arrival. Friendly service."

Voordelen: "Check in was very fast and easy, crew was very nice and helpful"

Voordelen: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Nadelen: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Voordelen: "Crew was excellent. Aircraft comfortable. Good value fare"
Nadelen: "Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters."

Voordelen: "Very pleasant overall"

Voordelen: "Service"

Nadelen: "Plane was delayed"

Voordelen: "The aircraft and crew were professional and courteous. The food was ok."
Nadelen: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Voordelen: "Friendly crew"
Nadelen: "Faster boarding, better food, more adequate announcements on delays"

Voordelen: "Small plane but comfortable seats with enough space"
Nadelen: "Very stressful transfer - 30 mins are not enough"

Voordelen: "Seat was wide and soft"
Nadelen: "Boarding was a little chaotic"

Voordelen: "The crew was helpful and pleasant"
Nadelen: "Punctuality. Following the schedule. 3.5 hours delay in LA ( plane from Poland arrived late) and 1.5 hours delay in Warsaw technical problems) on my first trip. 45 min departure delay in LA and 1 hour delay in Warsaw on my second trip. LOT really needs to improve timelines of departures on their ."

Voordelen: "Nothing because your partner FlightNetwork didnt pay the ticket and I wasted my time going to the airport"
Nadelen: "Calling me and leave a voicemail if there is an issue with the ticket. I dont respond to 888-*** phone numbers from overseas! Horrible experience"

Voordelen: "Plane was comfy and staff was mostly real nice and attentive."
Nadelen: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"

Voordelen: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Nadelen: "Polish airlines have some problems, but this flight was perfect. Great job."

Nadelen: "Give more informations if there is any problem or schedul"

Voordelen: "Nothing."
Nadelen: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Voordelen: "It was on time and flights itself was pleasant."
Nadelen: "My luggage is lost and I hope it will come on the next flight to Yerevan."

Nadelen: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."

Nadelen: "Not being late"

Voordelen: "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Nadelen: "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."

Voordelen: "All was good. Have to pay for food. Really?"
Nadelen: "Have sandwich included in the price."

Nadelen: "Not delete"

Voordelen: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Nadelen: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Nadelen: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Voordelen: "I liked that all flights were on time"

Nadelen: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Nadelen: "need to move away from stereo type attire and serve the customer"

Nadelen: "Flight was delayed"

Nadelen: "the flight was delayed"

Voordelen: "All Good"

Voordelen: "Crew"
Nadelen: "Delays"

Nadelen: "Very Intensive and very cold ventilation!"

Voordelen: "Overall the flight was good"
Nadelen: "The snack was too small"

Nadelen: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Voordelen: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Voordelen: "787 Dreamliner is comfortable and feels more spacious."
Nadelen: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Voordelen: "On vote pour le thème magnifique merci beaucoup"

Voordelen: "Seat comfort. Smooth flight."
Nadelen: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nadelen: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Voordelen: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Nadelen: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Nadelen: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."

Voordelen: "The flight was on time. No delays."
Nadelen: "It was nothing I did not like this time."

Voordelen: "Boarding from the lounge, Professional crew, was lucky not to have seated next to me, timely arrival, nice modern aircraft."
Nadelen: "The seat was very uncomfortable in comparison with other long haul flight seats, must be some ergonomic issue, I arrived more worn than usually when flying this route. The food was very low quality and wine or beer was only served for payment unlike on other airlines."

Voordelen: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Nadelen: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Voordelen: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Nadelen: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."

Voordelen: "Service on plane"
Nadelen: "Price for checked bag"

Voordelen: "The time between the connections was just perfect!"
Nadelen: "Nothing"

Nadelen: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Voordelen: "Brand new fleet, latest extras, fresh and tasty food."

Voordelen: "Customer service was good and flight arrived on time."

Nadelen: "Credit cards didn't work in flight."

Nadelen: "Departure was delayed. Got held on ground at Chicago. Baggage was very late to arrive"

Voordelen: "Ponctualité"
Nadelen: "It is known that RyanAir is not the top class of comfort."

Voordelen: "Flight left on time and left early"
Nadelen: "Endless sales in cabin of duty free items"

Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."

Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"

Nadelen: "Retard"

Nadelen: "Rude staff, unprofessional"

Nadelen: "We did not make this flight due to an unrealistic connection time. We had to buy a new ticket to get to our destination."

Voordelen: "Everything about my flight"
Nadelen: "I love everything"

Voordelen: "Ponctualité."

Voordelen: "Rien"
Nadelen: "Équipages odieux..."

Nadelen: "éviter 1h15 de retard"

Nadelen: "Politique des bagages en cabine flou . On a du payer pour 20€ pour un « cabine bagage «  qui devait aller en soute... checkin ouvert la veille le soir pour le lendemain midi ( vol re)..Tarif affiché pour un petit sac et un embarquement non prioritaire. À savoir pour la prochaine fois avec ryanair"

Voordelen: "boarded the plane to find it looking like there had been a kids party. food all over the seats and floors, rubbish under the seats. pilot was barely competent making a harsh fumbling landing"
Nadelen: "disgusting plane"

Voordelen: "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Nadelen: "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."

Voordelen: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Nadelen: "One crew member could have been friendlier. The seats could be a bit wider."

Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"

Voordelen: "Rien"
Nadelen: "La ponctualité et les services en ligne"

Voordelen: "There was nothing that I liked about Ryanair airlines"
Nadelen: "A kiosk center will be easier for check in at the airport. People would not miss their flight or complain about crowdiness. Paying for a boarding pass in absurd. If a person paid for their flight they should not have to pay for a boading pass. The Ryanair App has technical difficulties"

Nadelen: "The flight attendant was actually reading from the shopping catalogue.. it was actually annoying and I couldn’t relax during the flight."

Voordelen: "Excellent pilots did their job very well, despite bad weather."

Voordelen: "L'avion volait."
Nadelen: "Enregistrement chaotique. Pas de possibilité de télécharger les cartes d'embarquement, donc s'impose de payer un surplus de 20£ pour pouvoir embarquer, sans conter que plus de la moitié des passagers étaient dans la même situation, on à dû courir de la zone d'enregistrement jusqu'au service aux clients aller-retour avec toutes les bagages et bien évidemment en faisant des prières pour ne pas rater l'avion. Ensuite, une fois terminé la séance cardio à l'aéroport et passé tous les filtres de contrôle, on est dirigé vers l'aéronef et voilà un autre surprise ; on doit attendre au près de l'avion sur le tarmac... Normalement ça ne devrait pas être grand chose, sauf qu'il y est six heures de matin à London et il fait 5 degrés Celsius à l'extérieur... Oui, ça caille un peu. Aéronef avec un design de base adaptée à la quantité et non à la qualité, fauteuils rigides sans aucun option économique, pas de divertissement abord, même pas un écran et ont ne parle même pas d'amuse gueule sans avoir à recourir à la carte bleu... C'est ma deuxième fois avec Ryanair et cette fois ci ils sont fait des efforts pour se dépasser dans la cônerie... :("

Voordelen: "At first. One too we know the flight was delayed about 30 minutes. Then we got the information that the flight doesn’t go the Brussels but Liège. So from Liège we have to finish the travel with a bus 1 hours 30 minutes to arrive at the airport in Brussels. It’s 11:30 so we have to take a taxi 50 euro to the city."
Nadelen: "The worst was with all these problems, Ryanair didn’t offer any drink or food to passengers."

Nadelen: "Il y avait peu de stabilité pendant le voyage et le décollage et atterrissage assez mauvais"

Voordelen: "The cheap price"
Nadelen: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."

Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"

Voordelen: "Nothing"
Nadelen: "Hidden fees everywhere!! Worst experience ever and I’ve been traveling all month long!!!"

Voordelen: "Embarquement rapide."
Nadelen: "RAS"

Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"

Voordelen: "seul chose positive les tarifs"
Nadelen: "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."

Voordelen: "Nothing"
Nadelen: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."

Voordelen: "We arrive safely"
Nadelen: "There was a delay in boarding but no communication from any of the five members of staff at the boarding gate as to why. I also purchased priority boarding but we were not seperated from the crowd."

Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."

Nadelen: "45 minutes pour recuperer des bagages a l'aller 1 heure de retard au retour"

Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."

Nadelen: "Flight was more rhan 30 min late"

Voordelen: "Fast and effective"
Nadelen: "We had to wait a little on the tarmac with no A/C. Understand they want to save gas but its getting real hot in there..."

Voordelen: "Rien car le vol n'a pas eu lieu nous concernant."
Nadelen: "Le vol a été manque en raison de l'arrivée tardive du vol RyanAir précédent, sans aucune prise en charge de la part de RyanAir, aucune information fiable ni mesure compensatoire. Mensonges de la part du personnel à l'aéroport de Bordeaux ainsi que de l'equipage."

Nadelen: "My hardshell luggage was heavily damaged during the flight and the policy of the company makes it almost impossible to get a refund that is otherwise guaranteed by any air travel company. They have created a loophole that is impossible to exit in what I can assume is the majority of the cases they receive."

Voordelen: "Everything ok"

Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."

Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."

Voordelen: "Pas grand chose"
Nadelen: "Le retard, le confort de l'avion, l'amabilité du personnel, les places dans l'avion"

Voordelen: "Respect des horaires"
Nadelen: "Très mal informés lors de l'enregistrement de notre bagage avec de fausses indications du personnel au sol aimable comme un gardien de prison. Séparés lors du vol nous avons voyager au milieu emplacement E alors que nous aurions pu voyager 2/2 car des emplacements étaient disponibles. Aucune traduction en français alors qu'il s'agit d'un vol pour Paris. Nous ne prendrons plus cette compagnie surtout que nous avons très bien été traités par Transavia lors de notre aller."

Nadelen: "Flight delayed,missing item of myluggage worth150£"

Nadelen: "i realize you're a budget airline, but the flight was horrible. the seats were incredibly uncomfortable, and i could not recline them. the smell of the toilet was present in the entire plane. beverages (coffee, tea and water) should be provided for free, especially water. there was absolutely no organization in the airport in sofia, everyone just pushed and shoved to board. very poor experience."

Nadelen: "The flight the board on time"

Voordelen: "Rien"
Nadelen: "File d attente debout pendant 35 minutes. Pas de siège dans la salle « d’attente »"

Voordelen: "Good flight, took off on time and landed early. Didn’t get a chance to try food or entertainment."

Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."

Voordelen: "je ne repasserai plus jms par kayak! On me promet que Latam sera la compagnie de basse entre Berlin et Natal et je m aperçois au moment ou le billet arrive sur mon ordinateur, qu il y a plusieurs compagnie dont Ryanair qui facture les bagages et la carte d embarquement. De plus, Kayak s est debrouillé pour que je fasse 4 ecales, d autant plus interessants car ceci rapporte d autant aux compagnies associées! Une honte!"