Vind goedkope vluchten vanuit Oblast Sofia City naar België

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!"

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Incorrect carrier! I missed the flights because of them !!!"

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "The crew was professional. The process of sharing information about gate changes was very well organized."
Nadelen: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."

Voordelen: "The boarding was a pleasant experience and we got to check in our hand luggage."
Nadelen: "The vegetarian food options were a little strange."

Voordelen: "Cabin staff were cheerful and helpfully"
Nadelen: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

Voordelen: "Absolutely amazing service"
Nadelen: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The notifications for the change of gates by Lufthansa."
Nadelen: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "Entertainment didn’t work"

Voordelen: "The crew"
Nadelen: "The sandwiches"

Voordelen: "Service efficiency."

Voordelen: "The crew was very accommodating."
Nadelen: "I wasn't aware beforehand that I could request a dairy free meal."

Voordelen: "Staff was friendly and service was on a exceptional level"

Voordelen: "The serviice was very good enjoyed traveling with this company."
Nadelen: "The tv screen was outdated and difficult to use. The headphones were very outdated and did not like that there was no option to use my own headphones because of the aux option not availble."

Voordelen: "Comfortable seats"
Nadelen: "The raisin muffin was very old"

Voordelen: "No problems, it was a quick and easy flight. Crew was great."
Nadelen: "No entertainment (due to short flight). As with all airlines, economy is incredibly cramped."

Voordelen: "Smooth flight. Great food and drinks. Very helpful staff."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Snack and crew were great"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "everything"

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Good customer service"
Nadelen: "Not much leg room for 6'2" tall man like me"

Nadelen: "Personnel and food was great."

Voordelen: "Service, friendly crews. Everything."
Nadelen: "Simply the best.Thank you."

Nadelen: "Smaller plain"

Voordelen: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."

Voordelen: "I like on time departure, fast boarding and fast disembarkation."
Nadelen: "Flight attendants passed only one time with water!"

Voordelen: "Love Lufthansa"

Voordelen: "Crew."
Nadelen: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."

Voordelen: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."

Voordelen: "The flight was operated by Lufthansa. There was a training flight attendant who exceeded the expectations."
Nadelen: "N/A"

Nadelen: "Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London."

Voordelen: "Service, comfort"

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Crew was great. Food was good."

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Yes, Very good"

Voordelen: "The seats were so comfortable"

Voordelen: "I liked how generous they were with food and drinks"
Nadelen: "Free WiFi could have made the flight a lot better"

Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."

Nadelen: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Nadelen: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Nadelen: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Voordelen: "Flight arrived on time"
Nadelen: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Voordelen: "Newer plane, crew was amazing, seats were adjustable"

Voordelen: "Yes"
Nadelen: "Everything was good"

Voordelen: "Reasonable space in economy class seats"
Nadelen: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"

Nadelen: "Late departure. Rush to connect."

Voordelen: "Good beverage service."
Nadelen: "Over an hour delayj for departure."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Voordelen: "Seating is tight. The crew was great !"
Nadelen: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Nadelen: "Vertraging"

Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Voordelen: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Voordelen: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nadelen: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Voordelen: "The service"
Nadelen: "The food."

Voordelen: "They considered my reguest of vegiterian food."
Nadelen: "I have no complaints."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Boarding agent extra effort to improve my seating!"
Nadelen: "Food amount less than expected."

Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."

Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Voordelen: "Nice crew pilot food and beverage"
Nadelen: "No wifi"

Voordelen: "Landing"
Nadelen: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Nadelen: "Nothing special"

Voordelen: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nadelen: "Except for the man next to me - great!"

Voordelen: "Staff very pleasant"
Nadelen: "Evening snack was not the greatest breakfast was pretty food"

Voordelen: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Voordelen: "Good selection of movies."
Nadelen: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "I slept pretty much the whole time"

Voordelen: "The boarding was easy and you didn't have to wait inline for that long"
Nadelen: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Nadelen: "Boarding was confusing and disorganized"

Voordelen: "Good services!"

Voordelen: "The leg room, was surprisingly roomy"
Nadelen: "The food and that there was no entertainment."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Flight crew was fine. Food was good."
Nadelen: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "Small seats"
Nadelen: "Flight overcrowded"

Nadelen: "Them actually refunding my flight when I couldn't legally travel due to COVID lockdowns."

Voordelen: "Nothing"
Nadelen: "To add food and to patk the plane at the linkway"

Voordelen: "Everything. Food was amazing, crew was very courteous."
Nadelen: "Nothing"

Voordelen: "It was a direct flight to my destination"
Nadelen: "Check-in took 1 hour and 30 mins. Single Check in desk for economy and business, long line. Flight went late by 50 mins on departure"

Nadelen: "I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for."

Voordelen: "All was great and on time"

Voordelen: "fast trip, clean plane"
Nadelen: "Was a bit different to get on a bus to take you to the actual plane"

Nadelen: "6 hours delay !!!!"

Voordelen: "Nothing. Bulgarian Airlines is a fifth world company!"
Nadelen: "Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks"

Nadelen: "Flight was two hour delayed and I missed my connection"

Voordelen: "Not much."
Nadelen: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Voordelen: "They didn't cram us into the transport vehicle like sardines"
Nadelen: "We need special assistance for my wife boarding the plane and didn't get it from Airline"

Nadelen: "The plane smelt"

Voordelen: "Great polite and pleasant crew."
Nadelen: "Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic."

Nadelen: "I get my luggage two days later."

Voordelen: "food was ok"
Nadelen: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"

Nadelen: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Voordelen: "Crew very friendly & helpful"

Nadelen: "My bag did not arrive. Was not transferred from Amsterdam."

Voordelen: "Quick flight, arrived just on time"
Nadelen: "Very small space between the rows"

Voordelen: "Flight crew was kind and helpful, flight arrived on time"
Nadelen: "Boarding was slow, could improve onboard services"

Voordelen: "Very good price and all went smoothly and on time."
Nadelen: "Having to walk to and from the plane and use a bus (no jetways).."

Voordelen: "Nothing"

Nadelen: "My luggage is lost."

Nadelen: "Missed the flight and company didnt returned the money according to insurance."

Nadelen: "Too small place for legs in the cabin for such a long flight. Very uncomfortable"

Voordelen: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nadelen: "Uncomfortable weared off seats and no entertainment system."

Voordelen: "The sandwich looked dry, but was actually very good."
Nadelen: "Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved."

Nadelen: "I dident get my luggage"

Nadelen: "Flight delayed with 40 minutes Very small seats"

Voordelen: "Inexpensive"
Nadelen: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Nadelen: "Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport."

Voordelen: "Once on board we flu fast"
Nadelen: "The flight was delayed by over 2 hours and no information was given at all."

Nadelen: "Flight was delayed two and half hours and then stupid excusing."

Voordelen: "Horrible. Don't book with this ariline."
Nadelen: "Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!"

Nadelen: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"

Voordelen: "It was an excellent flight experience."
Nadelen: "Improve the sandwich?"

Voordelen: "Got me to my destination safely and on time"

Voordelen: "The crew was friendly, the plane was cool."
Nadelen: "Nothing"

Voordelen: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Nadelen: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Voordelen: "- on time (even earlier) - fast and convenient boarding - nice and friendly staff"

Voordelen: "On time and nice crew"

Voordelen: "On time departure and arrival. Friendly service."

Voordelen: "Check in was very fast and easy, crew was very nice and helpful"

Voordelen: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Nadelen: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Voordelen: "Crew was excellent. Aircraft comfortable. Good value fare"
Nadelen: "Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters."

Voordelen: "Very pleasant overall"

Voordelen: "Service"

Voordelen: "Everything was meh"
Nadelen: "There are other airlines"

Voordelen: "The aircraft and crew were professional and courteous. The food was ok."
Nadelen: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Voordelen: "Friendly crew"
Nadelen: "Faster boarding, better food, more adequate announcements on delays"

Voordelen: "Small plane but comfortable seats with enough space"
Nadelen: "Very stressful transfer - 30 mins are not enough"

Voordelen: "Seat was wide and soft"
Nadelen: "Boarding was a little chaotic"

Voordelen: "Nothing because your partner FlightNetwork didnt pay the ticket and I wasted my time going to the airport"
Nadelen: "Calling me and leave a voicemail if there is an issue with the ticket. I dont respond to 888-*** phone numbers from overseas! Horrible experience"

Voordelen: "Plane was comfy and staff was mostly real nice and attentive."
Nadelen: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"

Voordelen: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Nadelen: "Polish airlines have some problems, but this flight was perfect. Great job."

Nadelen: "Give more informations if there is any problem or schedul"

Voordelen: "Nothing."
Nadelen: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Voordelen: "It was on time and flights itself was pleasant."
Nadelen: "My luggage is lost and I hope it will come on the next flight to Yerevan."

Nadelen: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."

Voordelen: "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Nadelen: "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."

Voordelen: "All was good. Have to pay for food. Really?"
Nadelen: "Have sandwich included in the price."

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Nadelen: "Not delete"

Voordelen: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Nadelen: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Nadelen: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Voordelen: "I liked that all flights were on time"

Nadelen: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Nadelen: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Nadelen: "need to move away from stereo type attire and serve the customer"

Nadelen: "Flight was delayed"

Nadelen: "the flight was delayed"

Voordelen: "All Good"

Nadelen: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Voordelen: "Crew"
Nadelen: "Delays"

Nadelen: "Very Intensive and very cold ventilation!"

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Voordelen: "Overall the flight was good"
Nadelen: "The snack was too small"

Nadelen: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Voordelen: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Voordelen: "787 Dreamliner is comfortable and feels more spacious."
Nadelen: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Voordelen: "On vote pour le thème magnifique merci beaucoup"

Nadelen: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."

Voordelen: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nadelen: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Voordelen: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Nadelen: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "Boarding process was fine."
Nadelen: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Voordelen: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Nadelen: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."

Voordelen: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nadelen: "frazzled getting through all the controls & gate distance in such a short connection time"

Voordelen: "The flight was on time. No delays."
Nadelen: "It was nothing I did not like this time."

Voordelen: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Nadelen: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Voordelen: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Nadelen: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "Service on plane"
Nadelen: "Price for checked bag"

Voordelen: "The time between the connections was just perfect!"
Nadelen: "Nothing"

Nadelen: "mijn heen en terugreis ging niet door vanwege het feit dat we Bosnië niet inmogen omdat deze nog code oranje heeft. tot op heden hebben we de heenreis 08.08 en de terugreis 20.08 niet kunnen cancellen aangezien Wizzair zegt dat ik dit bij de agent (Opodo) moet doen, en Opodo zegt dat ik dit bij Wizzair moest doen. D.d. 30.07. laatste contact met Wizzair gehad om enige formulieren aan te leveren. Tot op heden hier geen antwoord meer van gehad. We hebben nu via onze verzekering Rechtsbijstand ingeschakeld. in ieder geval hebben we nu al besloten om nooit meer via Wizzair te vliegen. we boeken wel via een reisbureau."

Voordelen: "Professional and safe"
Nadelen: "Better boarding (lines too long)"

Voordelen: "On time"
Nadelen: "We got sanatizer when boarding which was so small like a stamp, useless"

Voordelen: "i like the service"
Nadelen: "water free"

Voordelen: "Crew were very professional"
Nadelen: "The seats"

Voordelen: "It was enough fast"
Nadelen: "Too much money for nothing service."

Voordelen: "The food options were amazing and the wine was very nice!"

Voordelen: "The crew was very professional and I cannot complain about that."
Nadelen: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Voordelen: "Very smooth"
Nadelen: "No free food"

Voordelen: "crew and boarding was nice"
Nadelen: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Nadelen: "The seats are cramped and you have to pay for snacks and water"

Voordelen: "Ok flight"
Nadelen: "Comply with departure times"

Voordelen: "Budapest check-in is chaos, very long rows, no baggage drop off desks and very little info. Tense atmosphere at the desks. If you complain then they offer for €5,- to skip the line and check in your luggage. I thought it was a joke, but they give you receipt and all. Very unprofessional."
Nadelen: "Having flown with Wizzair before, also to Gdansk and other cities, it a budget airline but okay. Budapest is kind of their hub, but what a terrible way to treat your customers. Get your baggage drop off automated!!They left everybody freezing on the apron because they only had one stairs available."

Nadelen: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Nadelen: "Hi"

Nadelen: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Voordelen: "The flight arrived ten minutes early at our destination."
Nadelen: "Extremely small and uncomfortable seats even for a small person."

Voordelen: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Nadelen: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Voordelen: "Everything went to plan and we were very happy"

Voordelen: "All!"

Nadelen: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Nadelen: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Nadelen: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Voordelen: "The crew was very nice. The flight was ok"
Nadelen: "Not much of a food choice.."

Nadelen: "You have to inform the customers, that company needs you to have a visa"

Voordelen: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Voordelen: "Nothing really"
Nadelen: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Voordelen: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Voordelen: "So many crying children"

Voordelen: "Cheap fare"
Nadelen: "No entertainment"

Voordelen: "Staff were generally sweet & approachable."
Nadelen: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."

Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Nadelen: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Voordelen: "The flight was cheap and got you where I wanted"
Nadelen: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Voordelen: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nadelen: "NA"

Voordelen: "Nothing"
Nadelen: "Everything. Worst service I have ever seen on a flight."

Voordelen: "NOTHING! !!! VERY POOR wizz air!!"
Nadelen: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Voordelen: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nadelen: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Nadelen: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Voordelen: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Nadelen: "The flight departed around half an hour late."

Voordelen: "I'm disappointed with your service"
Nadelen: "I'm disappointed with your service"

Voordelen: "It was quite good at boarding, quick and efficient (from/to)."
Nadelen: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Nadelen: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."

Voordelen: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nadelen: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Voordelen: "No food or entertainment on this flight,"
Nadelen: "I found the luggage allowance confusing"

Nadelen: "All was good"

Nadelen: "Basic flight. Rude crew and late flight"