Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten vanaf Orlando
Voor deze route zijn geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 12u 10m
Voor de meeste bezoekers uit Orlando geldt dat zij een negatief COVID-19-testresultaat dienen te tonen en/of in quarantaine dienen te gaan voor toegang tot België.
Lees meer over de reisbeperkingen voor België
Bezoekers uit Orlando hoeven niet in quarantaine te gaan nadat ze in België zijn aangekomen.
Bezoekers uit Orlando zijn niet verplicht bij aankomst in België een negatieve COVID-19 PCR-test of antigeentestresultaat te laten zien.
Mondkapjes:Verplicht in openbare ruimtes en het openbaar vervoer.
Restaurants: Open met beperkingen
Kroegen:Open met beperkingen
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar België.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar België binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar België vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar België, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "Everything about the flight was good."
Voordelen: "Entertainment was up to date."
Voordelen: "Crews were friendly"
Voordelen: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Nadelen: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Voordelen: "Service was great"
Voordelen: "Great service"
Voordelen: "Accurate arrival time"
Voordelen: "Flying first class was wonderful. Great crew. Good food."
Nadelen: "Can’t think of anything."
Voordelen: "No carry on fee, comfortable seat and pitch"
Nadelen: "Displays for zone boarding status would be helpful"
Voordelen: "Zero turbulence"
Voordelen: "On time"
Voordelen: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Nadelen: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"
Voordelen: "Boarding was quick and prices were fair"
Nadelen: "I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!"
Voordelen: "Everything was really great"
Nadelen: "I can’t no say anything bad"
Voordelen: "The staff"
Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Voordelen: "Waiting in the departure lounce was ok"
Nadelen: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Voordelen: "Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat"
Nadelen: "Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled."
Nadelen: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Voordelen: "Timely, clean"
Nadelen: "A little chaotic at boarding time"
Voordelen: "that we got to our destination"
Nadelen: "the bathrooms were gross"
Voordelen: "flight was on time..arrived early..friendly staff.."
Nadelen: "Entertainment Poor. Not to many movie for 14 hours trip"
Voordelen: "Safely made it from Florida to LAX on time with no incidents"
Nadelen: "Incorrect updates"
Voordelen: "Quick and everyone was friendly"
Voordelen: "The boarding was excellent. The staff was very friendly. The plane was clean."
Nadelen: "I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline."
Voordelen: "Crew members were very nice and friendly and dealt with the desire for passengers to switch seats in a very nice way even with annoying passengers."
Nadelen: "Sadly due to turbulence there was no beverage service and a very rushed snack service which I know wasn't their fault but just overall flight okay."
Voordelen: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Nadelen: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Voordelen: "Love the hospitality and the staffs kindness"
Voordelen: "Loved the easy check-in process, bag drop-off, boarding and flight."
Nadelen: "Not applicable."
Voordelen: "On time as scheduled."
Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"
Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."
Nadelen: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"
Voordelen: "Kara was really nice to us."
Nadelen: "Noisy plane."
Nadelen: "They moved me from my carefully selected seats to a row that would not recline. My flight was miserable!!!"
Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."
Voordelen: "The entertainment is good; several new movies"
Nadelen: "The dirty seats, the awful food and wine"
Voordelen: "Sitting in middle isle, just get elbowed a lot."
Voordelen: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Nadelen: "No TV behind seat. Boarding was a bit messy"
Voordelen: "The crew was really friendly and helpful. The plane was really clean"
Nadelen: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Voordelen: "Decent food . On time arrival !"
Nadelen: "It was fine"
Voordelen: "Everything went smoothly. We landed early and the crew was lovely to fly with."
Nadelen: "No complaints from me!"
Voordelen: "on time. easy no issues"
Voordelen: "Plane was clean, staff helpful"
Voordelen: "Crew was great, on time flight, clean plane."
Nadelen: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Voordelen: "Salimos a tiempo . El business es muy confortable"
Nadelen: "La comida horrible . No se limpian los baños"
Voordelen: "Everything perfect and arrive to destination on perfect time."
Nadelen: "All positive."
Nadelen: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Nadelen: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"
Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."
Voordelen: "Crew helpful. Food good."
Nadelen: "Better range of movies please"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"
Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."
Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."
Voordelen: "Crew was very engaging and service was good."
Nadelen: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Being fed was amazing and watching free TV was great!"
Nadelen: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nadelen: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Voordelen: "The crew was amazing and the food was great."
Nadelen: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Voordelen: "I love the food"
Nadelen: "Uitermate tevreden!"
Nadelen: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Voordelen: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Voordelen: "Crew was good"
Voordelen: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nadelen: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Voordelen: "The constant smile conferred by flight attendants through the entire flight."
Nadelen: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "The service"
Nadelen: "The seats"
Nadelen: "Nothing special"
Voordelen: "Efficient crew"
Nadelen: "Long, slow line at check in. Not many new movies or tv shows"
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Left ontime and service was excellent."
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Nadelen: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Voordelen: "Got assisted to the plane by airport staff as I was in a wheelchair"
Nadelen: "Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing"
Voordelen: "No legroom"
Nadelen: "More legroom and snacks offered"
Voordelen: "Seats not that good need softer seates for long haul flights"
Nadelen: "Dissapointed that my flight info screen does not rotate and update the screenshots like they used"
Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."
Voordelen: "The overall experience was okay, no food service and seats were not super comfy."
Nadelen: "More leg space for a long flight and free snacks."
Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."
Nadelen: "Eviter les retards"
Nadelen: "Eviter les retatds"
Voordelen: "Crew member were okay. Seat were not confer table"
Nadelen: "Would have been nice to serve some food since it was 5 hrs flight and good thing it has TV entertainment but the seat were so old and not comfortable. No ear phone or had to buy to use TV, i personally felt that they were just trying to make money in lit lit thing."
Voordelen: "You have to put up with a lot,,"
Nadelen: "9 hr delay disrupted travel plans"
Voordelen: "Crew was great"
Nadelen: "My video screen did not work well"
Voordelen: "Smooth boarding and checking in."
Nadelen: "Seats that can go backwards/recline more. Sleeping is a bit of a challenge."
Nadelen: "I never took my flight, the customer service to cancelling my ticket would have been a huge help."
Voordelen: "Good basic service and ontime flights. No real frills but very adequate."
Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"
Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."
Nadelen: "As with most other airlines, the seats are uncomfortable and packed together, and we're trained to think that it's ok, it's normal... No food is provided unless you buy it, so we brought our own which is better anyway. The crew is nice. There are movies and music, but nothing interactive. Soft drinks are given in a 4 or 6 ounce cup, very small."
Nadelen: "I was charged for baggage FLYUS confirmation did not clearly explain about the charge before I booked the flight. Not good!"
Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."
Voordelen: "Plane boarded and left mostly on schedule. The price was pretty incredible, I paid a fraction of what I expected based on previous trips to Europe."
Nadelen: "Arriving in Reykjavik, we needed to bus to the terminal. Weather was fine so it wasn't a big deal, but it involved additional waiting and the buses fill up quickly."
Voordelen: "The short flight time between Keflavik and Anchorage. 6 hrs 40 minutes."
Nadelen: "Standing in line the entire layover in Keflavik. Having to use Iceland currency in airport on an international flight."
Nadelen: "The cabin heat was too high."
Voordelen: "Boarding okay, seat legroom good, flight had no issues & arrived on time."
Nadelen: "Crew not friendly (except to Icelanders), no food served (very expensive things to buy)."
Voordelen: "There was a USB port to charge my devicw"
Nadelen: "The service was minimal, they only offered water when you got on the plain and once at the end of the flight."
Nadelen: "Under staffed,tight quarters,charged for food(expensive),CANCELED FLIGHT,unorganized response to an OVERNIGHT DELAY"
Voordelen: "Decent amount of free movie selections"
Nadelen: "No free meal, not even a snack. That’s ridiculous. Most international flights also give a free cocktail to adult passengers but not IcelandAir"
Nadelen: "Luggage was damaged"
Nadelen: "Need to buy your own food"
Nadelen: "Need to buy your own food.."
Voordelen: "Friendly staff and easy flight from Orlando!! Can’t wait to fly Icelandair again"
Nadelen: "Outstanding customer service!"
Voordelen: "Free checked bag"
Nadelen: "Very uncomfortable seats"
Voordelen: "Flight was not very full and in time."
Nadelen: "Staff was not attentive and did not allow other seats to be filled after take off. They all could use a refresher course in customer service. Our row would have been acceptable for 2 people except the arms did not raise up, only side to side to widen the 2 seats. No food was offered for a 7 hour flight. :-("
Voordelen: "Though I didn't take advantage of the stop over. Iceland air put my traveling experience at ease. They first gave me bottled water from iceland, very interesting taste, supposedly it was filtered through a volcano. The entertainment was great they have enough movies and TV shows to keep you entertained for endless amount of hours. And the flight attendants were so nice and polite."
Nadelen: "The music on the entertainment. I understand that the airline is trying to promote the arts and culture of Iceland. That's nothing it would bother me."
Voordelen: "Iceland Air lived up to its reputation, yet again! Best airline to fly between North America & Europe!"
Nadelen: "No meal provided on long flight."
Nadelen: "seats are too small and there is too little leg room."
Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."
Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."
Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"
Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."
Voordelen: "At first the price, after experiencing the airline, nothing"
Nadelen: "No food, no entertainment, old planes. Terrible, the transatlantic spirt airlines... pay more, be more confortable"
Voordelen: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Nadelen: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."
Nadelen: "Got delayed about an hour on the tarmac and there was no communication regarding the reason for the delay. Poor organization of boarding process as well."
Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"
Voordelen: "Checking in and boarding were good especially with on line check in. flights were on time but boarding did take a while. For economy seats the flight was comfortable with helpful flight attendants. Included a blanket and pillow. In flight movies were current with lots of video options."
Nadelen: "The food was okay. Was not really anything that was really good but just adequate."
Voordelen: "This flight was 100% full, so I was bumped to first class"
Voordelen: "Not too long flight.courteous and polite staff"
Nadelen: "Smaller plane"
Voordelen: "Price and stated arrival times."
Nadelen: "Flight from Newark was delayed an hour. Was assured in Newark would make connection. Arriving in Reykjavik all go through customs. We missed flight. Now we are in town for 16 hours and are flying to Sweden with an hour layover then to Geneva. Have bee assured there is plenty of time to make the connection. Let's just say I am skeptical."
Voordelen: "Seats ok. No food unless paid extra. Really? NO food on an overseas flight?! No Global Pass boarding. Perfect landing in KEF, absolutely horrible landing at Heathrow! So bad it should have been explained!"
Nadelen: "See landing note above"
Voordelen: "Quick flight. Friendly cabin crew."
Voordelen: "L'équipage et le personnel embarquement étaient très agréables"
Nadelen: "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"
Voordelen: "Siege correct sans plus, et non inclinable"
Nadelen: "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"
Nadelen: "Gros retard. Mauvaise communication."
Nadelen: "Traduction en français.."
Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"
Voordelen: "The flight, food, drinks and comfort was good"
Nadelen: "When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later"
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "La couleur de l avion ."
Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"
Voordelen: "la ponctualité, l'accueil"
Nadelen: "pas de boisson ou nourriture offerte"
Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."
Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"
Nadelen: "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"
Voordelen: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Nadelen: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."
Nadelen: "The breakfast croissant filling was disgusting!"
Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"
Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Nadelen: "Une heure de retard au départ de Genève ."
Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"
Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."
Voordelen: "Personnel souriant et accueillant"
Nadelen: "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"
Voordelen: "That we landed safe, there was a good choice of movies."
Nadelen: "The seats on our return leg were much more cramped & did not have as much legroom as the outbound flight. There were no meals available for me that did not contain cheese. There were not sufficient choices of spirits & we were only offed a drink once in the flight. I have flown with BA for 30 years now. This was absolutley the worst flight I have been on."
Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"
Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."
Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."
Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."
Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."
Voordelen: "Bon équipage,pas de problème lors du voyage"
Nadelen: "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."
Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."
Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"
Voordelen: "Sièges super confortables, calme, bon service, bon repas..."
Nadelen: "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"
Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"
Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"
Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"
Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"
Voordelen: "The flight was smooth, food good and staff OK"
Nadelen: "Boarding experience total Chaos. Late departure for no good reason, watched our plane at the gate being prepared for over an hour, we finally took off but missed our connection and therefore missed our Cruise Ship departure. We were put up in a hotel but upon landing in Rome, we opted to wait at the airport in lieu of the second hotel because of the timing as we had to catch a 6 a.m. train to get to Livorno to meet the Ship, it's first stop. Up for 36 hrs as we got little sleep, and were very tired."
Voordelen: "Crew were awesome, plane was clean and entertainment and food were good."
Nadelen: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."
Nadelen: "3h de retard"
Voordelen: "The seat headrest makes it easy to sleep. Good selection of movies. Didn't get hungry."
Voordelen: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Nadelen: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."
Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"
Nadelen: "Embarquement un peu brouillon et vol en retard"
Voordelen: "Attendants were courteous and the food was good."
Nadelen: "The entertainment and info system was small and not clear."
Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"
Voordelen: "We enjoyed the flight from Orlando to London."
Nadelen: "Trying to find the connecting flight in London and not much leg room."
Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."
Voordelen: "Le staff"
Nadelen: "Pas de collation sans payer"
Voordelen: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Nadelen: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."
Nadelen: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."
Nadelen: "Serve cofee"
Nadelen: "Boarding slow"
Nadelen: "Weather delay 5 hours"
Nadelen: "Nothing, great job"
Nadelen: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
Nadelen: "Flight was delayed"
Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."
Nadelen: "Better seat cushions! There is not much padding & the seats get really hard."
Nadelen: "The hardest thing about any air travel is cramp seats in coach. That being said, AA makes the best of your cramp quarters with free online movies and television, and a power outlet for your cell on the headrest in front of you, which is so convenient and makes up for the tight seating!"
Nadelen: "The airline"
Voordelen: "How fast it was"
Nadelen: "No tv"
Voordelen: "The aircraft, the entertaining"
Nadelen: "Food service"
Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"
Voordelen: "Entertainment offered several options to choose from"
Nadelen: "Food, only one beverage was offered"
Nadelen: "The plane arrive almost 2 hours late then there was a 2 hour delay due to weather. My daughter was traveling to Italy so missed her connecting flight by 15 minutes. She did get put on another flight a couple hours later but had a 12 hour layover in London which made her miss a full day of vacation."
Voordelen: "The updates from Kayak."
Nadelen: "Having to pay for wifi"
Voordelen: "On time, nice airplane"
Nadelen: "No entertainment OB, no food OB,"
Nadelen: "Delay and bumpy landing"
Voordelen: "Had a 630am flight. Did curb side checkin so always quick when I do do that. The security checkpoint had NO priority line so that was inefficient. Good otherwise."
Voordelen: "On time"
Nadelen: "WIfI didn't work"
Voordelen: "new plane, on time"
Nadelen: "Somewhat bumpy landing if I'm being picky..."
Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"
Voordelen: "Excellent service by the airline stewardess"
Nadelen: "Wait time to board"
Voordelen: "AA canceled our flight on 9/13 and rescheduled us to 9/15 for no apparent reason. There were flights leaving Orlando. When I called to ask why since all I received was a text message the customer service rep was rude. Then I received another text message on 9/13 at 4:30 am saying my flight was canceled and we were rebooked again!!! After calling again I was told if I want to leave on Friday we would have to leave from another airport that was over an hour away which means $225 in transportation to get us there! This is on top of the 2 additional hotel nights we paid for and additional meals. When I asked if we would be compensated for all the additional expenses we were incurring I was told it's weather related so probably not. I informed the rep that flights have been leaving Orlando since Tuesday 9/12 so that cannot be the case. She said to try to contact them online. UNACCEPTABLE. I will not fly AA again and I will not recommend them to family or friends. If I could give zero stars I would but the survey defaults to one star."
Voordelen: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Nadelen: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Voordelen: "i like the wifi internet that AA provided. Great movies"
Nadelen: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Nadelen: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Nadelen: "Took forever"
Nadelen: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."
Nadelen: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"
Voordelen: "Readiness for take off was well organized and quick"
Nadelen: "Missed first round of golf. Have no clubs or clothes. So far this sucks."
Nadelen: "Bags left behind."
Voordelen: "The options for entertainment were great."
Nadelen: "The space and seats were uncomfortable. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Therefore I was unable to use the app during my flight to Philadelphia. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The delay almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport kiosks, service desks, and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."
Voordelen: "The Space And Comfort Of The Plane Was Very Pleasant."
Nadelen: "The Snacks Could Be Better And They Could Have A Better Entertainment."
Nadelen: "The check in process took to long. In line more than an hour."
Nadelen: "No tv screens or entertainment"
Voordelen: "Price. That's it."
Nadelen: "We sat in Orlando waiting to take off - delayed for OVER 30 minutes because ---> the catering truck failed to show up. The captain aired his frustration of the catering crew. Supposed to arrive in Philly approximately 2:24pm - we didn't arrive until 3:03pm. Baggage took another 20-30 minutes. All American emoloyees looked tired. Not one smile either to Orlando or from Orlando. (Oh yeah - we were late taking off to start my vacation from Philly because a crew failed to arrive to "start the engines of the aircraft," per captain's announcement. The entire aircraft boarded and sat, again, for 30 minutes without any air conditioning or air flow in the cabin.) Blah experience. Blah employees. And two different captains announced the reasons for delay with an "annoyed tone.""
Voordelen: "Terri was very attentive."
Voordelen: "Very good , fare price and nice flight"
Voordelen: "The service AA provides is very constant in time and that is good"
Nadelen: "Chairs could have more comfort"
Voordelen: "The plan the people an service."
Nadelen: "Nothing i did not like"
Voordelen: "No delays except for weather."
Nadelen: "Poor legroom"
Vliegmaatschappijen die vanaf Orlando vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
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