Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten vanuit Raleigh
Voor deze route zijn geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 20u 57m
Voor de meeste bezoekers uit Raleigh geldt dat zij een negatief COVID-19-testresultaat dienen te tonen en/of in quarantaine dienen te gaan voor toegang tot België.
Lees meer over de reisbeperkingen voor België
Bezoekers uit Raleigh hoeven niet in quarantaine te gaan nadat ze in België zijn aangekomen.
Bezoekers uit Raleigh zijn niet verplicht bij aankomst in België een negatieve COVID-19 PCR-test of antigeentestresultaat te laten zien.
Mondkapjes:Verplicht in openbare ruimtes en het openbaar vervoer.
Restaurants: Open met beperkingen
Kroegen:Open met beperkingen
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar België.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar België binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar België vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar België, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Nadelen: "Nothing. Had a great trip!"
Nadelen: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."
Voordelen: "Speedy boarding and good locker space"
Nadelen: "Lack of room in seat especially with seat in front reclined."
Voordelen: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."
Voordelen: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Voordelen: "The crew was very good and there was enough leg room."
Nadelen: "The dinner option was underwhelming."
Voordelen: "The crew was outstanding and the good choices were excellent"
Nadelen: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Voordelen: "The boarding was fast."
Nadelen: "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."
Voordelen: "Everything except the food"
Nadelen: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Voordelen: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Nadelen: "Plane was delayed for 3 hrs. That's a bummer."
Voordelen: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Voordelen: "A smoothtrip run by great staff."
Nadelen: "Thé food was rather stodgy overall."
Voordelen: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Nadelen: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Voordelen: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Nadelen: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Nadelen: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."
Voordelen: "2 bags each 23 kilogram each total 46"
Nadelen: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"
Voordelen: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Nadelen: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."
Nadelen: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Voordelen: "Complimentary newspaper Food service"
Nadelen: "Overhead reading light"
Voordelen: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Nadelen: "I have no complaints."
Voordelen: "Cool flight, mainly because it was empty. Good food"
Nadelen: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Nadelen: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"
Voordelen: "Safety. Service."
Nadelen: "Lavatory was icky and other passengers messy."
Nadelen: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Voordelen: "I could sleep in peace the entire flight and the food. The little care packages we receive with a sleeping mask and ear plugs are also fun and useful."
Voordelen: "Excellent entertainment options, out stewardess was fantastic."
Nadelen: "Cramped seats."
Nadelen: "given milk yoghurt with VGML breakfast"
Nadelen: "Service is super fast"
Voordelen: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Voordelen: "The flight was on time."
Nadelen: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Nadelen: "Reduction in available seat space will probably make me look at other suppliers the flight over on air New Zealand was significantly more comfortable"
Voordelen: "Great seat. I did the upgrade and it was so comfortable ...good food."
Nadelen: "They closed the shades immediately when we took off. Creepy"
Voordelen: "Food, crew and overall experience was good"
Nadelen: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."
Nadelen: "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"
Voordelen: "Just the food and boarding was fine."
Nadelen: "Everything else was bad. I think crew were a little rude!"
Voordelen: "Smooth boarding process"
Nadelen: "Delays caused us to miss our flight from London to Vienna"
Voordelen: "Nothing because I was given a middle seat"
Nadelen: "6'4 and I get a middle seat.."
Voordelen: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Nadelen: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."
Nadelen: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"
Voordelen: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Nadelen: "I can't think of anything I didn't like"
Voordelen: "Easy check in and boarding."
Nadelen: "Uncomfortable seats and poor food."
Voordelen: "Food was very good crew were pleasant and helpful"
Nadelen: "Seats are very hard"
Voordelen: "Very good on board services and nice crew"
Nadelen: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Voordelen: "Everything except the plane itself"
Nadelen: "Plane cramped"
Voordelen: "Professional Cabin Crew Excellent "vera" entertainment"
Nadelen: "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"
Voordelen: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Nadelen: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."
Voordelen: "Entertainment was okay, flight crew was nice"
Nadelen: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."
Voordelen: "The comfort of the flight and entertainment."
Nadelen: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Voordelen: "It was on time, and the crew was welcoming and helpful."
Nadelen: "The lack of healthiness of the snack--mostly sweets."
Voordelen: "Not much really"
Nadelen: "Boarding, food, seat comfort. Essentially everything"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Nadelen: "Need spacious aircrafts for such a long flight.."
Nadelen: "Sit in the plane too tight"
Voordelen: "Departing on time"
Voordelen: "The crew was so friendly and very good"
Nadelen: "Arrived at istanbul airport (Atatürk) at 7am , transit 14 hours, then next flight at 9 pm , I asked tukish airline information if i can get hotel, thay answer in politely way thay cannot provide me a hotel room I flight too many times with another airways whenever i have more than 8 hours thay provide me a hotel"
Voordelen: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Nadelen: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Nadelen: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Nadelen: "passengers with seats in the back of the plane should be boarded first."
Voordelen: "Everything went perfect."
Voordelen: "Excellent service, onboard catering and transit facilities."
Nadelen: "No complaints."
Voordelen: "Easy check in"
Nadelen: "Please include sea food in your menu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Nadelen: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"
Nadelen: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"
Voordelen: "Food was ok, the crew also was good."
Nadelen: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
Voordelen: "Window seat, decent selection of movies / shows."
Nadelen: "VERY small seats. Staff not very attentive."
Voordelen: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."
Nadelen: "It was delaid too long"
Voordelen: "The seats were comfortable and the first meal was great! Staff was friendly and the bathroom was VERY clean and nice."
Nadelen: "I didn't like the multiple, repetitive announcements. I would suggest that once the guest has picked their language preference on the screen, they then only hear announcements once in their preferred language. Also, our first transfer flight with Turkish allowed for us to carry our personal camera, but then on our main connecting flight we were told that we couldn't have it as a carry on. We would have stowed it in checked baggage had we been previously told. This was incredibly frustrating."
Voordelen: "They accommodated my service dog even without being in the system.They are always very nice and look after me perfectly!I was super late for boarding on the way from NYC and they helped me out!"
Nadelen: "I called the Customer service to let them know I have a service dog and she wasn't in the system neither the way to Hungary or back!I had a little trouble because of that!I asked to sit at the isle for the same reason and they gave me a seat and then moved me because they said I cannot sit there with a dog.They wanted to give me a middle seat but fortunately a nice girl swapped with me for the Isle seat!"
Voordelen: "The quality of service on Turkish Airlines is really good. I appreciated the friendly and pleasant attitude of all the flight attendants that I came in contact with during the flight."
Nadelen: "It was such a long trip, a little more than 12 hours and my legs get really stiff after sitting for long periods of time. That is not the fault of the airline, just something I have to deal with after having both knee joints replaced."
Nadelen: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Voordelen: "Food, manner, lounge in Istanbul"
Nadelen: "slight delay on the outgoing leg"
Voordelen: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Nadelen: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Voordelen: "Friendly crew. Good food."
Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"
Voordelen: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
Nadelen: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Voordelen: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Voordelen: "The company gave us a hotel for the layover."
Nadelen: "Seats uncomfortable"
Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
Nadelen: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Nadelen: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."
Nadelen: "The return flight and it's connection were delayed for over 2 hours because of unspecified reasons. We just sat on the runway with no explanation"
Nadelen: "The boarding process was a nightmare! They boarded everyone at once instead of business class first, ect...gate agents were more interested in playing in cell phones."
Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."
Nadelen: "So professional during this pandemic. I felt safe the whole time. Slept like a baby, the flight was so smooth."
Nadelen: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Voordelen: "Slept the whole way. Served wine."
Nadelen: "Seat wasn't comfortable"
Voordelen: "Good in flight entertainment."
Nadelen: "More refreshments for longer flights."
Nadelen: "Delays both in DETROIT and a huge delay in Shanghai."
Voordelen: "No delays. Easy boarding."
Voordelen: "Clean Washroom"
Nadelen: "N A"
Nadelen: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"
Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"
Voordelen: "Service was great"
Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"
Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."
Nadelen: "Our itinerary was canceled"
Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"
Nadelen: "le confort des sièges"
Nadelen: "le confort des sièges"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"
Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Voordelen: "The crew was great."
Nadelen: "The price of my ticket"
Nadelen: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Voordelen: "Very bad crew. Seats very uncomfortable"
Nadelen: "Crew could have been better"
Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"
Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"
Nadelen: "Ras puisque j'ai pas pu le prendre!"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Nadelen: "I missed my flight due to Tsa"
Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Voordelen: "Kindness of the staff"
Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"
Voordelen: "Late as usual"
Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Voordelen: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."
Voordelen: "Service de crew à bord, très gentil."
Nadelen: "The business class seat is just complety outdated"
Nadelen: "Pas de l'eau"
Voordelen: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Voordelen: "Pas eu lieu"
Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"
Voordelen: "Everyone is working the gate and on the plane were amazing!"
Nadelen: "The fact that I couldn't change flights on the day of travel"
Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"
Voordelen: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"
Voordelen: "New aircraft had free Wi-Fi and lots of movies. Clean."
Nadelen: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."
Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."
Nadelen: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."
Voordelen: "2 free checked bags"
Nadelen: "Very long wait time."
Nadelen: "Pas de retard !!!"
Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."
Voordelen: "Food and price"
Nadelen: "On time departure"
Voordelen: "Everything very professional and high quality."
Nadelen: "The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened."
Voordelen: "The crew was good. The plane was clean. The snacks provided were good."
Nadelen: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."
Nadelen: "My luggage was lost for almost 2 weeks."
Nadelen: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"
Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."
Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"
Nadelen: "Been on schedule"
Nadelen: "Départ à l’heure"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"
Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"
Nadelen: "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."
Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."
Voordelen: "It was on time."
Nadelen: "90 euro per bag!!!! Outrageous. Never again TAP."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."
Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."
Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."
Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."
Voordelen: "clean and fast"
Nadelen: "use airport finger in Lisbon airport"
Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"
Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"
Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."
Voordelen: "The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated."
Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"
Voordelen: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Nadelen: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."
Voordelen: "Service was good and the food was better than average."
Nadelen: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."
Voordelen: "The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful."
Nadelen: "We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it."
Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"
Nadelen: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."
Voordelen: "Friendly staff"
Nadelen: "One of my checked bags never arrived. It has been a week and I still don't have my bag."
Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."
Nadelen: "The long delay, more than 1.5 hours."
Voordelen: "Great food. Arrive and flying"
Nadelen: "late flight lost my connection"
Nadelen: "2 hours late, problems with entertainment, bad service at chack-in"
Nadelen: "No film"
Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."
Voordelen: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Nadelen: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"
Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"
Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."
Voordelen: "Comfortable and clean flight"
Voordelen: "The flight attendants were fabulous on this flight."
Nadelen: "Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!"
Nadelen: "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
Voordelen: "Le support offert par rapport à mes baggages"
Voordelen: "Super comfortable business class seats"
Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"
Nadelen: "Didn't take this flight because it was late and would have caused me to miss my connection. I got rebooked on a different flight that delayed me 10+ hours."
Nadelen: "Délai long, failli manquer notre connexion et nous avions 2:30 entre les 2."
Voordelen: "Tout était ok. Vol court."
Voordelen: "Petit avion et personnel débutant."
Voordelen: "Divertissement même si Prise audio ne fonctionnait pas bien"
Nadelen: "Départ en retard"
Voordelen: "Les sièges sont bien pour dormir"
Nadelen: "Les agents de bord auraient pu être plus directs avec une passagère dérangeante en lui demandant de bien se comporter afin que je puisse dormir."
Nadelen: "More clearly written policy about baggage allowance"
Voordelen: "Le calme du vol. La sympathie du personnel."
Nadelen: "+ de jeux"
Nadelen: "L’espace 0,"
Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."
Voordelen: "Prise en charge par le personnel agréable Je fréquente souvent la compagnie air Canada jusqu’ici tout s’etait Toujours bien passé"
Nadelen: "Au vol aller : problème à l’enregistrement ( soit disant pas d’ave) + bagage soute facturé 50 euros (pour apprendre finalement au retour que je n’aurais Pas du payer) Au vol retour : pas d’enregistrement possible cause de surbooking. On me dit qu’il n’est pas sure que je puisse prendre mon vol pourtantl réservé et payé , on fini par m’imprimer Une carte d’ebarquement Sans siège attribue alors que ma valise est partie en soute. On m’invite à passer en zone d’embarquement Au risque d’y Passer la nuit en attendant le vol suivant le lendemain matin. Départ dans le stress et l’incertitude. La faute à qui ? Kayak ? Air Canada ? Brussels Airlines ? Qui surbooke ses vols pour faire toujours plus d’argent. Au prix du billet c’est une Honte !"
Nadelen: "Pas d’espace pour les jambes."
Voordelen: "How I was treated How I felt was wonderful."
Voordelen: "Le vol de retour Venise AC1919 a été annulé suivant des heures d’attente en aéroport. 4 heures d’attente pour un autobus qui nous amène à l’hôtel pour la nuit. Hôtel ordinaire. Le personnel contractuel n’apporte rien à la situation. Départ pour Montréal/Ottawa en retard. On m’avise que je manque ma correspondance et on me donne des vouchers lorsque je passe le kiosque AC aux correspondances. On dit me changer pour le prochain vol. Je me rends à la porte 25 et on appelle mon nom. On me dit que je suis toujours sur ce vol. Aucun sens. Donc Venise/Ottawaplus de 33 heures. J’y repenserai"
Nadelen: "Voir mon commentaire. personnel nayant aucune empathie. Des indications fausses. Au comptoir des correspondances une employée AC avec pancarte Venise me demande pour quel vol. M’indique de passer au comptoir pour changement car raté. Au comptoir l’employée sans lever les yeux me dit sèchement d’aller ailleurs. Je désire son nom pour me plaindre de la façon dont on s’adresse. La dame à la pancarte me dit je suis là superviseuse c’est mon employée. Rien de plus. Ce n’est certainement pas de ma faute si AC connaît une mauvaise journée"
Nadelen: "Que des retards. Informations transmises erronées. Entreprise contractuelle à Venise et nous rappellent qu’ils ne travaillent pas pour AC"
Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."
Voordelen: "L'embarquement s'est fait de manière rapide et efficace, il n'y a pas eu de délai. Le personnel était très agréable et j'ai particulièrement aimé le fait que les agents de bord était québécois. Après 5 mois en France, je me sentais déjà à la maison juste en attendant leur accent à l'embarquement."
Voordelen: "Ils se sont quand même occupé de nous afin Que nous puissions mettre nos bagages à bord et prendre notre vol...... juste à temps...."
Nadelen: "La distance entre les douanes est impitoyable! Ne perdez pas une SECONDE car vous risquez de manquer votre vol!! J’avaIs une correspondance et mon premier vol a été retardé. Un peu plus et je manquais la correspondance!!!"
Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"
Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."
Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"
Nadelen: "Retard de 7h à l’aéroport de Hong-Kong! Donc attendu 11h ( on avait une escale de 4h au départ) on a eu de la misère à se faire payer un repas à l’aeroport....c’etait Un bol de ramen sans breuvage...."
Nadelen: "J'aurais apprécié au moins une petite collation sur un vol de cette durée."
Voordelen: "Le personnel est gentil. Les activités se sont déroulées rapidement. J’ai pu avoir de l’aide facilement pour l’enregistrement aux bornes. Johanne Leduc"
Voordelen: "When I got sick, staff were friendly, helpful and soothing until the arrival of the ambulance. They made me feel much better during a very stressful situation."
Nadelen: "The flight got cancelled way in advance and nobody neither airlines nor webjet.com informed us about it. Also, nobody could replace our tickets for the next day either. So our flight didn't happen and we had to drive to Washington DC to find a flight from there. So we will never buy any tickets from Kayak or Webjet.com! Extremely poor service"
Nadelen: "crew was rude and unhelpful with delayed flight"
Voordelen: "the best ever the asian male steward was excellent he made my 12 year old girl happy and special by treating her with efficient service when she ordered food and kind words"
Voordelen: "La courtoisie de l'équipage. Le francais. Impossible d'évaluer le repas, car aucun pris à bord. Le sondage devrait proposer N/A."
Nadelen: "Un WC hors d'usage. Le système de divertissement inopérant pour les films: téléchargement trèèèssss lent et interruptions. Impossible d'ecouter un film. Enfin, les,sièges sont inconfortables pour un trajet de près de 4'heures!"
Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"
Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."
Nadelen: "Je n'ai pas pris le vol car on m'à interdit de prendre le vol"
Voordelen: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Nadelen: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Nadelen: "Better luggage Service"
Nadelen: "Sat on tarmac for over an hour prior to takeoff due to "refuelling difficulties - plane fault. No coffee on a 6 am flight!!! No offer of water, snack whilst waiting on plane."
Voordelen: "Buying wine was a good idea. It's a good cure for frustrations."
Nadelen: "I had trouble checking in online AND printing boarding pass at kiosk. Plane left 45 minutes late. Boarding was chaotic. Headphones did not work with entertainment system. Drink order was incorrect... I just had to pretend I was on crappy public transport for two hours for a one hour journey. I laughed out loud when they announced on flight that Air Canada was voted best North American airline. Riiiiight."
Nadelen: "Trop serré pour les jambes Nous sommes restés pris sur le tarmac en raison de la pluie lors de notre arrivée."
Voordelen: "Great trip very easy very quick! Seats where comfy I had a good flight"
Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"
Voordelen: "Son enjoyed seeing Niagara Falls from the air"
Voordelen: "We got to Toronto"
Nadelen: "Those seats are tight. Also, the crew at the Toronto airport seemed to get mixed up a bit showing us where the transfer queue was."
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