Vind goedkope vluchten vanuit Santiago de Chile naar België

Nadelen: "Very nice crew and great food"

Voordelen: "Information sharing by pilots and crew. Economy class leg room is good."
Nadelen: "All good up to the level"

Voordelen: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nadelen: "Flight was delayed, had to run to my next connection flight."

Nadelen: "Everything was OK"

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "Boarding was quick and flight was calm"
Nadelen: "The coffe and breakfast."

Nadelen: "Flight got delayed 30 minutes"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Crew was ok."
Nadelen: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Voordelen: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Nadelen: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nadelen: "I wish they had WiFi"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Uitermate tevreden!"

Voordelen: "Amazing crew"

Nadelen: "Vertraging"

Voordelen: "On time and friendly crew"
Nadelen: "Boarding needs improvement"

Voordelen: "The crew!!"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nadelen: "tough to sit on a plane for 9.5 hours"

Voordelen: "Flight duration"
Nadelen: "Very stingy with the drinks Cramped seats"

Nadelen: "My suitcase didn't come with the airline."

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nadelen: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Nadelen: "Not happy to pay extra money for my case"

Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."

Voordelen: "Good selection of movies."
Nadelen: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Voordelen: "Good flight, arriving well on time."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Nadelen: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Nadelen: "We did not get two of baggage at the destination."

Voordelen: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nadelen: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"

Nadelen: "Le menu est à améliorer"

Voordelen: "Online prompts for a flight I couldn't cancel."
Nadelen: "Online prompts for a flight I couldn't cancel."

Voordelen: "Flight on time and professional crew"
Nadelen: "N/a"

Nadelen: "Nothing. Everything went smooth. Except the part where my flight was changed twice with a last minute notice."

Voordelen: "The airline manage to put me on an earlier connection to Mexico City, very appreciated"
Nadelen: "Plane seats are very uncomfortable, not enough space"

Voordelen: "Puntualidad"
Nadelen: "Snacks"

Voordelen: "The seat was a good size and not totally uncomfortable"
Nadelen: "Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous."

Voordelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."
Nadelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."

Voordelen: "The plane works"
Nadelen: "Food"

Voordelen: "Oui pour le personnel et correct pour le confort"
Nadelen: "Par contre au moment de l achat du vol il m a fait choisir mes sièges dont j ai payé 13$ et quand j arrive à l aéroport il faut choisir des sièges donc j ai payé 68$ pour rien je vais faire annule la transaction chez visa"

Voordelen: "Ce qui m'aurait plu c'est de ne pas être obligée de voyager avec un chien . Qu'est ce que un chien faisait dans un avion en train de voyager avec les passagers? Pas de liesse, et la seule fois que je l'ai vu dans une cage, c'etait pour le transporter c'est pendant le debarquement."
Nadelen: "Pour un vol international de plus de 4 heures est plutôt surprenant, et desagreable, le fait que l'equipage de l'avion n'ait jamais offert de rafraichissements pendant le vol (never mind de nourriture). Il a fallu que les passagers demandent, à la pièce, d'avoir quelque chose à boire, pour en avoir"

Voordelen: "Divertissement"
Nadelen: "L’avion est parti sans moi et 4 autres passager sans avoir fait d’appel final"

Voordelen: "Repas à bord Personnel courtois"

Voordelen: "The lunch was good, the team was nice and the flight went well!"

Nadelen: "Un lounge skyte au t4 de Cancún aurait été top"

Nadelen: "Le personnel a l’enregistrement préfère parler entre eux plutôt que vous apporter de l’attention. ces personnes ne devraient pas travailler au contact des clients."

Voordelen: "Personnel très aimable. Cabine moderne et fonctionnel. Siège confortable."
Nadelen: "Les sièges business devrait être un petit peu plus large au niveau des épaules en position lit. Mes épaules touchées des 2 côtes. Aussi prévoit un petit peu plis de place au niveau des pieds aussi en position lit."

Voordelen: "le personnel très professionnel et affable. La traduction anglaise manque de volume et très difficile à entendre sur les 4 avions"
Nadelen: "Le confort des sièges et la station de divertissement très médiocre"

Voordelen: "À l'heure. Personnel sympathique!"

Nadelen: "En arrivant à Montréal, il n'y avait pas de fauteuil roulant pour mon épouse. Elle a du marché tout l'aéroport jusqu'à la douane ce qui est très long pour quelqu'un d'anticiper. C'est la seule place où nous avons du nous débrouiller seul."

Nadelen: "Etre à l'heure"

Voordelen: "Confort de l’avoin"
Nadelen: "Rien"

Voordelen: "Le confort des sièges étaient passable peut-être est-ce normal après 5 heures de vol"

Voordelen: "Personnel souriant et aimable."
Nadelen: "Une seule toilette fonctionnait durant le voyage. Beaucoup d’attente pour les utiliser."

Nadelen: "Nous avons dû attendre plus d'une heure sans nouvelles avant de se faire dire que nous aurions encore 1 h de plus de retard. Nous sommes partie avec près de 3 h de retard. Les écrans tombaient en panne de tous les passagers et l'équipage semblaient ne pas s'en soucier. Pourtant un redémarrage a réglé le problème. (fait a la demande des passagers)."

Voordelen: "I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad."
Nadelen: "Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again."

Voordelen: "Vol pas trop long."
Nadelen: "Délai d'embarquement et pas de divertissement."

Voordelen: "Espace dans l'avion. Divertissement."
Nadelen: "Pas de choix de repas."

Voordelen: "Ce n'est pas la première fois que nous voyageons avec AeroMexico. Nous avons toujours eu un voyage satisfaisant pour un prix excellent."

Voordelen: "everuthing ok"
Nadelen: "no nothing wrong depart on time crew exelent good food tv good thank you bording exent"

Voordelen: "Super vol"

Nadelen: "I missed my connection because my flight was delayed 3 hrs, no one told me not no pick my suitcase because it was going straight to my final destination, there is not good communication and I had to stayed 9 extra hours in the airport."

Nadelen: "No wifi, no movies, no power outlets. The budget airline I flew to Mexico (Volaris) was nicer."

Voordelen: "All my connections were on time, and my luggage came so fast! No problems whatsoever."
Nadelen: "The food is not great."

Voordelen: "Great service all around. I would recommend."

Voordelen: "I love traveling with Aeromexico, great airline. Seats are comfortable."
Nadelen: "I don’t like the Aeromexico is becoming a little like Volaris when it comes to checking in. Even though you arrive at the airport 3 hours before your flight (international) you check in online, and you print out your boarding pass, you still wait in line for almost 2 hours. I hope they find a way to speed things up."

Voordelen: "Le service et la nourriture"
Nadelen: "Le confort des bancs"

Voordelen: "Le service et la nourriture !"
Nadelen: "Le confort des bancs"

Voordelen: "We arrived 14 minutes before itinerary !"

Nadelen: "Annulation du vol de retour apres un no-show à l’aller. Aucune information de leur part. J’ai du racheter 3 billets d’avion, plus de 2000$ de frais. Derniere fois avec cette compagnie."

Voordelen: "Un check-in incroyable, un personnel très attentionné de l'enregistrement à la porte d'embarquement. Vol avec 1 heure d'avance sur le nouveau Boeing Dreamliner. Diner copieux, service de boissons à répétition. Espace pour les jambes entre les sièges."
Nadelen: "Le système de divertissement n'est pas le meilleur (contrairement à Emirates ou British Airways)."

Nadelen: "was forced to switch seats by a stewardess from my window to an aisle because some people wanted to sit together on a 9 hour red eye. really pissed me off as I bought the ticket early because I could get a window seat for this. I had been assigned thr window but didn't want to cause a scene."

Voordelen: "I liked the food and everyone on the crew."
Nadelen: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."

Voordelen: "Seat was good. Crew was good. A meal and beverages offered properly."
Nadelen: "None."

Voordelen: "Nothing I got charged for canceling my flight!!"
Nadelen: "I paid 242 dollars for my ticket and they charged my card 150 for canceling it!!! Will definitely not fly this airline ever again!"

Voordelen: "ease, no delays, friendly staff, free movies and especially getting treated to a meal on the flight! Wonderful!"
Nadelen: "Paying an extra $25 per flight to book our seats in advance!! :("

Voordelen: "Le service a bord"
Nadelen: "Vol de nuit. Mon siege ne s inclinait pas. J en ai parlé avec l agente de bord et elle m a dit que si je le desirais j pouvais changer. Quand je lui en ai fait la demande elle ne s en ai pas occuper et je suis resté avec mon siege situé entre D et F. Avec en plus le passager devant moi qui a incliné son siege. Disons que j avais peu place. La climatisation ne semblait pas fo ctionner il faisait trop chaud. J avais un transfert a faire a Mexico pour Managua. A MTL on me dit que je dois recuperer mes bagages a Mexico. A Mexico on me dit qu ils les tramsferent eux memes!!! J attend mon vol a la porte 57 pour Managua. Sans en etre averti l em barquement a été changé sans que nous en soyons averti. Heureusement on s en ai rendu compte. En somme une très mauvaise expérience..."

Nadelen: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."

Voordelen: "Tout a été super"

Voordelen: "They had good movies in the plane"
Nadelen: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."

Voordelen: "Boarding was ok"
Nadelen: "No entertainment screen and no free wifi. They let you sign in to their entertainment on the phone, but first of all the screen is small and it drains the battery of the phone and not comfortable. It would be great to have screens in all airplanes. Also, they give a pretzel and a bottle water, no other snacks and soft drinks are available."

Nadelen: "Nothing"

Nadelen: "No fuel available"

Voordelen: "Seat very spacious, was given a extra legroom sit"
Nadelen: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."

Voordelen: "American Airlines officially has the most uncomfortable seats. The seats barely recline at all, the cushions on the seats are thin and they simply pack too many seats on the plane to not feel like you’re packed in a can of sardines."
Nadelen: "Re-design the seating on your planes. It sucks at this point."

Voordelen: "Flight diverted. Poor communication"
Nadelen: "Realistically explain options of what may happen due to weather issues"

Voordelen: "Extra seat width would always be nice"

Nadelen: "When there’s a 30 minute delay on the tarmac, explain why."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "The crew was ok. They did what you expect for a short flight."

Voordelen: "No flight. It was cancelled."
Nadelen: "Find a sooner alternate flight"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Voordelen: "comfortable seats"
Nadelen: "food"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Amazing crew"

Nadelen: "Great services"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "Na"
Nadelen: "Free lugagge for veterans. We have made our sacrifice."

Nadelen: "Food and wine"

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Nadelen: "KTerrible coffee. Tasted stale"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Most everything was great"
Nadelen: "When you have an isle seat, it is very difficult to sleep when you get bumped by the flight attendants every time they pass you. Understanding that there is limited space, just giving feedback"

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "USB port at seat. Smooth ride and landing. Complimentary wine."
Nadelen: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "The sight that you can see when you fly over Cordillera de los Andes."
Nadelen: "No food, no entertainment. We had to board by bus, not by the bridge. Old plane."

Voordelen: "Size of the plane and smooth ride"
Nadelen: "Enormous delay"

Voordelen: "The professionalism from the entire crew. Very smooth flight. The in-flight meal was very good ."
Nadelen: "Even dow we were late departing Santiago Chile, we made it to Dallas in good time."

Voordelen: "Thankful for the pilot..."
Nadelen: "I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"

Voordelen: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"

Voordelen: "Admirals Club was great, service board excellent and the Dreamliner 787 is really friendly on the body."
Nadelen: "The check for Business Class was poorly signposted and a tad difficult."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Voordelen: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "No issues boarding and arrived at the destination a little bit early so I easily made my connecting flight"
Nadelen: "Flight itself was a little rough at times but what can be done about that?"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Nadelen: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Voordelen: "The price was right!"
Nadelen: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."

Voordelen: "Nothing"
Nadelen: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Nadelen: "The gates were announce at the time of boarding. No enough time to get the gate"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Nadelen: "Seats are too close together, very uncomfortable for long international flight"

Voordelen: "Nothing"
Nadelen: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."

Nadelen: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Voordelen: "The crew was polite"
Nadelen: "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Very attentive crew"
Nadelen: "No complaints"

Nadelen: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"

Nadelen: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."

Voordelen: "Very comfortable. Service good"

Voordelen: "Wine and ham in Spain."
Nadelen: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "The seats were good and for once I felt like I had enough leg room. The entertainment consul had a good selection of movies and tv programs."
Nadelen: "The attendants were not very attentive and I eventually had to ask for a customs form since I never received one. I feel like long international flights should offer food without having to pay for it, whether or not it is a "discount" airline."

Voordelen: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Nadelen: "It was hard to hear the woman when we were boarding."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Madrid's airport is comfortable and modern."
Nadelen: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."

Voordelen: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Nadelen: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "Relatively cheap flight"
Nadelen: "Zero legroom. My legs were in aisle."

Nadelen: "Krew. Comfort srat . Space."

Voordelen: "The color that crew members wear"
Nadelen: "I arrived 2 hr.30 min and regardless of having bought my ticket long time ago, October, I was placed standby because an overbooking of the plane. The agent in the counter claimed that they could do that because was "legal to overbook". One of the agents at the gate when I went to get my seat indicated that I paid for a "cheap ticket" and that I should take whatever seat they have left. I was given 46E. I was thrown my food on my table. I asked for the pasta option because I do not eat beef. She said: "That's what we have, we do not have more food. You are flying economy class". I was mistreated badly."

Voordelen: "Everyone is doing his job correctly and nicely. Nothing special to add"

Voordelen: "seat is comfort"

Voordelen: "Seat comfort entertainment and food"

Voordelen: "Comfort and crew were good,"
Nadelen: "Delay in takeoff due to equipment repair"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Had seat assignments, but the assignments were not honored at the airport, even though had paid external for early seat assignment."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Nadelen: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Voordelen: "The flight was on time; other than that, nothing was good."
Nadelen: "Everything! For starters, the seats. It seemed as if we were inside a cage where you can barely move your hand. Extremely disgusting flight!"

Voordelen: "Staff found us two seats together. Food was good."
Nadelen: "Email telling us about pre airport arrival check in and seat selection."

Voordelen: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Nadelen: "The food"

Voordelen: "Crew had a good sense of humor"
Nadelen: "Don’t lose the luggage."

Voordelen: "Crew"
Nadelen: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."

Voordelen: "crew was great, seating perfect!"

Voordelen: "Comfort seating in premium Plus"
Nadelen: "Crew in this section needs to be more customer centric"

Voordelen: "Crew was working hard and fast and very attentive. Seats were OK."
Nadelen: "i would have liked a better selection of music, especially classical."

Nadelen: "i ordered a vegetarian meal and didn't get one."

Voordelen: "The whole experience was fine, as expected for today’s standard."
Nadelen: "Boarding would be better if the window seats go first, followed by middle seats then aisle seats."

Voordelen: "Everything was as I expected"
Nadelen: "Nothing flight got us into Paris early"

Voordelen: "I thought the process of board was excellent and seats were comfortable."
Nadelen: "The shuttle driver was confused on what plane to go to and lots of steps."

Nadelen: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."

Voordelen: "The staff was great but we hade one hour delay bording went very slow"
Nadelen: "My seat could not move and the antertainment system dident work"

Voordelen: "Sleeping!"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Voordelen: "The flight was short."
Nadelen: "The last seat didn’t have a window so if felt like you were crammed into a tiny space and had no idea what was happening."

Voordelen: "Great flight"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Voordelen: "We were surprised to find ourselves assigned to the bulkhead seats where we had extra legroom and great access to the restrooms."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "Wish I could have selected my seat when booking my flight"

Voordelen: "Wonderful uneventful trip!"

Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."

Voordelen: "Nothing"
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"

Voordelen: "The price, the mango sorbet, short flight into Belgium, the coffee, the water being offered often"
Nadelen: "The tray was very dirty and obviously had not been disinfected from the previous flight. So I brought it to the attention of one of the crew members, and I felt like she made fun of me in front of other passengers for not liking my tray dirty; and she got a little paper towel for serving, wet it with a bottled water, and wiped my tray quickly. Not hygienic at all and not a word of apology. AIR FRANCE is so much better when it comes to customer service! Also I did not like the constant interruption on the speakers, very loud in my headsets and difficult to watch a movie on tiny screens. The crew members seemed very bossy and uncaring, if not actually rude."

Voordelen: "Very friendly cabin crew made this trip pleasant and entertaining."
Nadelen: "Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together."

Voordelen: "I paid for extra space and it satisfy my needs."
Nadelen: "The personnel service during the flight was mediocre. In my opinion they don’t know what is customer satisfaction. They have to show that they like what they do with a simple smile. They are not doing the customer a favor . That is their job a good customer satisfaction"

Voordelen: "A flight attendant went out of her way to bring my wife some nuts from first class, since she said she missed having the packages of nuts and pretzels in economy."
Nadelen: "The stand-by for business class upgrade process is anything but clear."

Voordelen: "I was put up in a hotel"
Nadelen: "I never received my luggage. I waited hours and Swissport never filed a report. I did see the Brussels flight I should have gone on did depart late. But as I was waiting for luggage and they gave me a hotel room I hadn’t checked the screen. I was most concerned of the person travelling to pick me up in Bordeaux as it is a journey for them as well"

Voordelen: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Nadelen: "Movie selection was weak."

Voordelen: "Amazing"
Nadelen: "Nothing"

Voordelen: "Very good flight, good service and good night of rest."

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "space between seats!"

Voordelen: "There was a good entertainment system with a lot of new options."
Nadelen: "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"

Voordelen: "no problems on flight. complimentary wine."
Nadelen: "seats bit tight for international flight. why do I have to pay more for more leg room"

Voordelen: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."

Voordelen: "Flight was on time"
Nadelen: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"

Voordelen: "Not u til lDr momie"

Voordelen: "1. We booked seats together then when I checked in they had moved my seat and we were no longer sitting together. And then I couldnt get the window seat I had paI'd for :( 2. No boarding announcement and the "gate" was under construction so was a madhouse to board. 3. The crew member put her sweater in my food and pushed the coffee so hard to the person next to me it spilled all over him. To be fair she did apologize for throwing coffee on him. 4. The TV screens were so old you had to push the "touch" screen so your headrest kept moving if the person behind you couldn't decided what to watch... and then hard to watch anything yourself. The food was nasty."
Nadelen: "See above. I didn't like anything, this might have been the worst flight I've ever had to Brussels. I thought I booked a European carrier, but ugh it was actually United. They only care about business class and first class."

Voordelen: "not much"
Nadelen: "Food was awful. earplugs terrible"

Voordelen: "Nice food, good crew"

Nadelen: "Delayed"

Nadelen: "It was delayed a day"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."

Voordelen: "Good selection of entertainment."

Voordelen: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."

Nadelen: "See above comments."