Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Voordelen: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Voordelen: "Nothing"
Nadelen: "The seats more comfortable."
Voordelen: "Good legroom"
Voordelen: "Nothing no drinks, food entertainment nothing"
Nadelen: "No services and not polite"
Voordelen: "The crews are friendly and smiling. Seat are comfortable"
Nadelen: "If they allow the family with young children to board first will be excellent"
Voordelen: "Customer service is awful I will never fly Pegasus again"
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Nadelen: "The boarding Schdule"
Nadelen: "If it was on time. Over an hour late."
Voordelen: "I may never travel with this airline"
Nadelen: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Voordelen: "Friendly staff. Comfortable plane"
Nadelen: "Delayed but only 15 min"
Voordelen: "Nothing"
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Voordelen: "Always on time"
Nadelen: "Nothing"
Nadelen: "seats are not comfortable at all"
Nadelen: "1 hour delay nearly cost me my connection no assistance provided"
Voordelen: "I liked that it's first and last time"
Nadelen: "Everything"
Voordelen: "The first leg of my trip was good."
Nadelen: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Voordelen: "Flight timing was good"
Nadelen: "Boarding was a bit complicated"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Landing was very rocky"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "The price"
Nadelen: "The mass"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "Almost one hour delay to board and take off!!!"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "like mentioned above"
Nadelen: "nothing really"
Voordelen: "Nothing."
Nadelen: "A lot of peoblems with this airlines. I will not use it again."
Voordelen: "Was a save travel"
Nadelen: "Delay 1 hour."
Nadelen: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Voordelen: "Way and take two taxi Please write in the mail In big laters the terminal"