Très mauvaise compagnie il son incompéten le personel
Avion neuf , personnel très compétent
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Voordelen: "Nothing"
Nadelen: "The seats more comfortable."
Voordelen: "Good legroom"
Nadelen: "Just perfect and on time"
Voordelen: "The crew in the aircraft were good but the ground services were poor"
Nadelen: "The ground staff should respect travelers. And they should look to customers satisfaction more"
Voordelen: "The price was good"
Nadelen: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Voordelen: "I may never travel with this airline"
Nadelen: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Voordelen: "Nothing"
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Nadelen: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Voordelen: "The flight was on time and pilots provided on time updates."
Nadelen: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Nadelen: "seats are not comfortable at all"
Nadelen: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Voordelen: "I liked that it's first and last time"
Nadelen: "Everything"
Nadelen: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Voordelen: "The first leg of my trip was good."
Nadelen: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Voordelen: "Flight timing was good"
Nadelen: "Boarding was a bit complicated"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Landing was very rocky"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Nadelen: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Voordelen: "The price"
Nadelen: "The mass"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "Almost one hour delay to board and take off!!!"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Nadelen: "The space between the seats could have been a bit roomier."
Nadelen: "Checkin takes à long time"
Voordelen: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nadelen: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Voordelen: "like mentioned above"
Nadelen: "nothing really"
Voordelen: "Nothing."
Nadelen: "A lot of peoblems with this airlines. I will not use it again."
Voordelen: "Was a save travel"
Nadelen: "Delay 1 hour."
Nadelen: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Nadelen: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."