Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Voordelen: "Yes, it was great."
Voordelen: "crewe were excellent"
Nadelen: "nothing !"
Nadelen: "Retard. Aucune explication ni excuse"
Voordelen: "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Nadelen: "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"
Voordelen: "Avion vétuste et service minimum, pas même un verre d'eau !"
Nadelen: "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"
Voordelen: "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Nadelen: "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"
Voordelen: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Nadelen: "Not a thing."
Voordelen: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Nadelen: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Nadelen: "Movie catalog needs to be expanded"
Voordelen: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Nadelen: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Voordelen: "Attentive and friendly service, good food, fairly spacious seat."
Voordelen: "Plenty of legroom in economy."
Nadelen: "Vegan food option unimaginative. Tomatoes used in every dish!"
Voordelen: "Service Quality"
Nadelen: "Seat does not recline"
Voordelen: "The service was exceptional"
Voordelen: "Great service, on time."
Nadelen: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Voordelen: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Nadelen: "The food was horrible. The selections for movies is quite limited."
Voordelen: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Voordelen: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Nadelen: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Voordelen: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Nadelen: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Voordelen: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Nadelen: "Same repeating music"
Voordelen: "Food was quite good"
Nadelen: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Voordelen: "Ana est loin devant Air France"
Voordelen: "La compagnie est géniale! Rien à dire!"
Nadelen: "The food was not as good as in my previous flights."
Voordelen: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Nadelen: "The Hollywood entertainment options were limited and not very interesting."
Voordelen: "They came around often to see if we needed water or anything. Food was good."
Nadelen: "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
Voordelen: "Food & Entertainment"
Voordelen: "Comfortable seats, very friendly staff."
Voordelen: "Excellent, polite service, very comfortable seats."
Voordelen: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Voordelen: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Voordelen: "Great service"
Nadelen: "Interior show signs of aging"
Voordelen: "Food and entertainment is great."
Nadelen: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Voordelen: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Nadelen: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Voordelen: "friendly flight attendants, clean toilets"
Nadelen: "the stroller take forever to show up when landing"
Voordelen: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Voordelen: "Good service Soft landing Clean"
Nadelen: "Not really"
Voordelen: "Great customer service and very kind staff!"
Voordelen: "Over all service was good."
Nadelen: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Voordelen: "Love the plane itself. It felt like it was new and it was very comfortable."
Nadelen: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Voordelen: "Very comfortable"
Nadelen: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Voordelen: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Nadelen: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Voordelen: "Great movies!!"
Nadelen: "Terrible seats- difficult to find s confirtsble position."
Nadelen: "The seats were uncomfortable to sleep in."
The travel experience was good. Looking forward traveling again with Singapore Airlines.
It is just a normal flight. Short flight. The Aircraft was bit older and was very shaky.
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Just ok"
Nadelen: "The crew and the service"
Nadelen: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Voordelen: "Very comfortable; excellent service"
Voordelen: "I like the crew members"
Nadelen: "Entertainment selection and food could be better"
Voordelen: "Crew very attentive but not intrusive. Food very good."
Nadelen: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Nadelen: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Voordelen: "They were very generous with food and drinks. It was a pleasant flight."
Nadelen: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Voordelen: "Cabin crew was amazing!"
Nadelen: "Food was mediocre and we've had better on Singapore Airlines before."
Voordelen: "Crew will try there best to help you in anyway"
Nadelen: "Missed my connection so lost bags . Took 2 days for them to get to me."
Voordelen: "Ok boarding, plane was new, entertainment system was up to date"
Nadelen: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Voordelen: "The crew Were exceptional ."
Nadelen: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Voordelen: "crew were very friendly and helpful. flight was one of the best i’ve had"
Nadelen: "boarding at sydney was very confusing"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Nadelen: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Voordelen: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Nadelen: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Voordelen: "Yes the SQ802 and sQ807 was excellent"
Nadelen: "Returning flight food short be better SQ807"
Voordelen: "The crew was great as usual. The food was good"
Nadelen: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Voordelen: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Nadelen: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Voordelen: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Nadelen: "All good"
Voordelen: "Punctual flight with friendly crew."
Voordelen: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Nadelen: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Nadelen: "Some staff not courteous which surprised me"
Voordelen: "Priority line for boarding and security, reclining seats, foot stand"
Nadelen: "Priority boarding not available in India, food and food choices and lackluster service"
Voordelen: "crews were helpful"
Nadelen: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Voordelen: "Food was ok"
Nadelen: "Entertainment system are old age and poor quality TFT screen"
Voordelen: "I liked there was an opportunity to bid on an upgrade"
Nadelen: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Nadelen: "The cabin was quite warm"
Voordelen: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Nadelen: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Voordelen: "Prem econ very good. Crew very friendly."
Voordelen: "Food was delicious!"
Voordelen: "I like the personal TV, my foot rest and water holder frequent water serve,"
Nadelen: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Nadelen: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Nadelen: "breakfast was terrible"
Voordelen: "The hot towels twice during the flight was great"
Nadelen: "Really just the food"
Voordelen: "Great flight and entertainment options, friendly crew, free wine :)"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "they even addressed me by name"
Voordelen: "Cabin crew are always great"
Nadelen: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Voordelen: "The cabin attendants kept us well hydrated."
Nadelen: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Voordelen: "Food & condition"
Nadelen: "Crew were unfriendly and rude"
Nadelen: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Nadelen: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Voordelen: "To be able to bring luggage up to 30 kilo's"
Nadelen: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Voordelen: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Voordelen: "We love travelling Singapore Airlines and always try to travel with them if we can"
Provide for FOUR hours Journey time and some entertainment in the flight. Thanks
Instead of 1 hour layover in Doha need to wait for 5 6 hours.
Food not served in time..staff is rude
Seats are so tight these days.
The flight attendant from SFO to Doha was amazing and so eager to serve
Check in process at Dubai was not easy. Qatar does not use its own employees they are outsourced.
Comfortable flight and before time arrival was excellent overall
Checkin was greuling slow and an excruciating experience at the Indira Gandhi international airport. There were only 4 windows open to check in 300 passengers. It took me 50 mins to get to the window. I was there 3+ hours before departure time upon arrival from my domestic flight that arrived on Terminal 2. Security took another hour and no one from the flight ground staff came looking for me to expedite my security unlike the KLM staff. KLM staff was looking for their passengers going to Frankfurt in the security and immigration area for a good half hour. Also, I tried multiple times the day of my flight to WEB CHECKIN. the Qatar website and APP didn't let me do that either. I nearly missed my flight and was the last one to board!!!! I hope the airlines adapts to handle larger volume of passengers given the type of Airport rules and regulations. For example, IGA at New Delhi has an additional Immigration step before security that added an additional 45 min to my time to board the plane. Thank you and I hope a real human actually reads this survey response and it doesn't end up being processed by a computer bot that lacks human compassion and emotional IQ.
Kayak/Qatar Airways tore one of my bags. I'd like compensation for it. Also, the check in at Chicago was time consuming and tedious owing to RT PCR checking. That should be made more efficient. Likewise, the check at Mumbai airport.
Voordelen: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Voordelen: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Voordelen: "Very pleasant and comfortable flight with QA."
Nadelen: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "La tripulación excelente y nos dieron un obsequio"
Nadelen: "Check-in for ticket took 2 hours!"
Voordelen: "Great food and service. I like the short layover / transit time."
Nadelen: "Multiple security from Doha to Chicago. One should be sufficient."
Voordelen: "The entertainment was good."
Nadelen: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Voordelen: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Nadelen: "Providing better food and movie"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Headphones- only one channel."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Nadelen: "Entertainment on the Boeing 777 suffered from access problems"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Nadelen: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Voordelen: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Nadelen: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Nadelen: "Peu de nouveaux films"
Voordelen: "Everything was good - food, entertainment, on time."
Voordelen: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nadelen: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Nadelen: "Movies are always the same"
Voordelen: "They do their job well"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Nadelen: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Voordelen: "quick eficient"
Nadelen: "long flight"
Voordelen: "It was exellent but long flight keep it up!"
Nadelen: "Everything was above avarage"
Voordelen: "The service on board is excellent"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Voordelen: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Nadelen: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "great service"
Nadelen: "would have loved pj's"
Le personnel l’accueil parfait
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Great seats, great crew."
Nadelen: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Voordelen: "Plane was large and comfortable."
Nadelen: "Boarding was chaotic and confusing."
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "The crew were very helpful and the food was good."
Nadelen: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
Voordelen: "Comfortable seats. Good food."
Voordelen: "Great food & great entertainment. Love the free WiFi"
Nadelen: "Food worse quality than before. No snacks as well"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Seat was fixed for such a long flight it is hazardous to the spine ."
Nadelen: "Allow the seat to slightly recline like any other airline"
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "Great crew, excellent legroom"
Nadelen: "Info system is not that easy to navigate So hard to find a movie"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Voordelen: "The seats were very comfortable, good entertainment"
Nadelen: "Poor gluten free options"
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "The crew were superlative."
Nadelen: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Nadelen: "Too long of a wait for "parking" after landing"
Nadelen: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Everything was nice.."
Voordelen: "Service et confort"
Voordelen: "Fast and easy"
Nadelen: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Voordelen: "the seats, the window"
Nadelen: "fliglth to short"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Nadelen: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Voordelen: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Nadelen: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Meals, comfort, and crew all above average."
Nadelen: "Nothing really"
Voordelen: "The crew was very nice"
Nadelen: "Softer seats more wholesome videos"
Nadelen: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Nadelen: "Only the toilets very small"
Nadelen: "The crew should be friendlier while they deliver their service."
Voordelen: "BC middles seats are good for couples and one of the better laid out BC’s. Service was good but maybe not as JAL, ANA, or SQ."
Nadelen: "The console storage/center tables was splattered with coke or coffee and was not properly wiped down during cleaning."
Voordelen: "Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move."
Nadelen: "I miss the free giveaways or little travel gifts that they used to give."
Nadelen: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Voordelen: "The flight was delayed from sfo to Hongkang. Very disappointed."
Voordelen: "Seats were ok on par with other airlines. Food served was good."
Nadelen: "More leg space."
Voordelen: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Voordelen: "One of the nicest crews I've had the pleasure of flying with"
Nadelen: "Nothing I could tell at the moment....."
Nadelen: "No WiFi on plane. Major draw back"
Voordelen: "Crew was amazing!!"
Voordelen: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Nadelen: "No complaints"
Voordelen: "very friendly staff"
Nadelen: "seats could be more comfortable for long flights, better food choice"
Voordelen: "Friendly staff and very accomodating"
Nadelen: "Did not enjoy the food choice, tv needed repairs"
Voordelen: "Food is delicious and fresh"
Nadelen: "The inflight Entertainemnt is lacking. Shows are too old and few."
Voordelen: "My cabin bag got lost and theres no way to track it. Complete outrageous."
Nadelen: "Everything. Worst experience of my life"
Voordelen: "Efficiency and on time takeoffs."
Nadelen: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Nadelen: "Liked everything"
Voordelen: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Voordelen: "The overall boarding arrangement is smooth. Crews are friendly."
Nadelen: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Nadelen: "Flight delayed as always"
Nadelen: "Flight delayed 13 hours"
Voordelen: "Smooth, uneventful travel all was well."
Voordelen: "the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again."
Voordelen: "The crew is so nice!"
Nadelen: "Same seat selection issue."
Nadelen: "Gate change from 34 to 4 in hgk airport was too far."
Voordelen: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Nadelen: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Voordelen: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Nadelen: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Voordelen: "Nice airplane, it was little bit delayed but still fair enough. Meals are nice if it has more vary entertainments, would be great :)"
Nadelen: "Like above, crews are look like tired. Thats fine but even doesnt look like want to work and speak in their language during searving, quite feel bad."
Voordelen: "All was good until missed connection"
Nadelen: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Voordelen: "attentive and courteous crew members Landed more than an hour early extremely smooth landing toilets were clean till the end though it was a 15 hr flight"
Nadelen: "smaller flights"
Voordelen: "The crew were very polite, efficient and attentive."
Nadelen: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Nadelen: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
Voordelen: "Left earlier than expected and accomedations with movies and food was great"
Nadelen: "They were limited with certain meals"
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "Get extra room for my self."
Voordelen: "Boarding was quick and efficient. Crew did their job pleasantly ."
Nadelen: "Food was very ordinary, not up to what I expect in business class."
Voordelen: "I like the service and the foods are so delicious."
Nadelen: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
Nadelen: "lost my luggage"
Voordelen: "I like the comfortable seats"
Nadelen: "Thin blankets was not enough to bear the cold."
Nadelen: "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."
Nadelen: "The cushions were uncomfortable for a 14 hr trip. Not much choices in food. The omelette was bland."