Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Fast boarding. Early arrival. Comfortable seat."
Nadelen: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Voordelen: "The crew was friendly"
Nadelen: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Voordelen: "Great seating"
Nadelen: "Free internet in long flights"
Voordelen: "Movies selection is great. Seating space is comfortable."
Nadelen: "Boarding process could’ve been smoother"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Nadelen: "Delay could be complimented by faster speed"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Entertainment system ok"
Nadelen: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Nadelen: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Nadelen: "Very tight space"
Voordelen: "personel provided excellent service"
Nadelen: "food was ok. A faulty entertainment system did make our flight feel longer."
Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Voordelen: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Nadelen: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Voordelen: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Nadelen: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Nadelen: "Way too cold"
Voordelen: "Clockwork prompt"
Voordelen: "Excellent crew"
Nadelen: "My seat was very hard"
Voordelen: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Nadelen: "None that I can think of"
Voordelen: "Very organized"
Nadelen: "Seats could be a bit more comfortable in premium economy"
Nadelen: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Nadelen: "Expected to have more indian movie choices."
Nadelen: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Voordelen: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Nadelen: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Voordelen: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Voordelen: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Nadelen: "Nothing to mention, all was good"
Voordelen: "Friendly, smiling staff, ever happy to help, nice food"
Nadelen: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Voordelen: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Voordelen: "The people were excellent."
Nadelen: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Voordelen: "Boarding ok, timely departure. Food very good for plane food."
Nadelen: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Nadelen: "too long a flight 17 hours from SFO to Singapore"
Voordelen: "Boarding was good"
Nadelen: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Voordelen: "Crew was great. Food not bad for airline food . It was clean."
Voordelen: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "Main Entree hot"
Nadelen: "Cold bread; dessert similar sweetened gak"
Voordelen: "Great service with a smile and can do attitude"
Voordelen: "Entertainment was awesome. Boarding was fast."
Nadelen: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Voordelen: "Made Econ class feel like biz :)"
Voordelen: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Nadelen: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Voordelen: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Nadelen: "Wifi cost 12 bucks and hour."
Voordelen: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Nadelen: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Voordelen: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Voordelen: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Voordelen: "Everything on time."
Nadelen: "Nothing really bad one food on return flight not great but ok."
Since it was a long journey should have better service and address all comfort and concerns for passengers.
Movie choices are very limited, emirates choices were lot better
on Oct. 16, 2016, I flew ACC to DOH on QR1424 with my Dad who is 81. Ryan Mostafa and her crew were EXCELLENT, such great accommodating service, such amazing hospitality that from now on I will always fly Qatar when possible!
unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022.
For 13 hour flight seats were slightly uncomfortable, not much room. Otherwise, everything else was excellent, food, cervice, entertainment, very pleasant.
Voordelen: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nadelen: "Can't think of anything, everything was very good."
Voordelen: "Crew was very attentive,"
Nadelen: "Have all the food choice in the menu available. And add sudoku to the game"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Nadelen: "Nothing. Keep up the good work"
Voordelen: "No WiFi in most of the flight duration"
Nadelen: "Qatar Airways are the best"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Seat comfortable"
Voordelen: "Crew was OK."
Nadelen: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Excellent Service and most friendly staff"
Nadelen: "Nothing was bad. But the food taste can be better"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Nadelen: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "The facilitated transfer in Doha within twenty minutes"
Nadelen: "The repetition of vegetarian food menu"
Voordelen: "The plane was very new and wasn’t crowded."
Nadelen: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Voordelen: "Nothing much except for Hamad Airport ."
Nadelen: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Voordelen: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Nadelen: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Nadelen: "Peu de nouveaux films"
Nadelen: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Voordelen: "Good leg space, friendly crew, excellent plane."
Nadelen: "This is for ALL airlines: It takes so long to get off the plane!"
Nadelen: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Voordelen: "Excellent flight attendant service. Some of the best airline food in the world."
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Individual service, happy and natural looking crew, comfort and company aim."
Voordelen: "The same as the flight from L.A to Doha, did not feel the time passing..."
Nadelen: "I have nothing to complain about..."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Voordelen: "food, crew ."
Nadelen: "entertainment choices for Hollywood movies are limited."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Voordelen: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Nadelen: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Good service"
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Nadelen: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Voordelen: "Everything was good and easy"
Voordelen: "crew was good but seat was too narrow, and there are too many little kids near us."
Nadelen: "do limit the number of passengers with little children and don't put senior citizens near them."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "Not really Seat cushion hard ."
Nadelen: "Boarding disorganised..little management of the process"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Nadelen: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Nadelen: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."
Voordelen: "Good seats. Good space good crew."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Great service"
Voordelen: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Voordelen: "Service et confort"
Voordelen: "On time boarding . Crew was helpful"
Nadelen: "Food was not satisfactory"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Voordelen: "Parfait en 380 silence et confort"
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
The Turkey-dc leg was awesome. The Bangladesh-Turkey service could have been better. Smaller things. In the pack given, noticed there was no k95 mask. The US leg had it. The crew in the Bangladesh flight were also not the friendliest.
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
We ordered assistance during the transfer in Istanbul, but did not receive anything
Very bumpy ride with lot of turbulence. However, the flight landed 25 minutes early, which shortened the time.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Nice flight"
Nadelen: "The food"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Nadelen: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."
Voordelen: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Nadelen: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "The crew, the food and the entertainment on demand."
Nadelen: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "High quality in.Biz.Great selections of food but wine a little scarce"
Nadelen: "More wine"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Every thing. Food travel and crew"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Overall good customer service"
Nadelen: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"
Voordelen: "Non gluten meal"
Nadelen: "Non gluten bread"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Delaying without notice and luggage lost"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Good time"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "had a medical emergency mid flight and the crew was fantastic and accommodating."
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Overbooked flight of airBaltic, tow hours of delay
Delayed flight, it is noticeable airplanes noticeable aged
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Slow boarding in Seville, no chance to check-in online🥺
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Nadelen: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Voordelen: "Salimos a tiempo . El business es muy confortable"
Nadelen: "La comida horrible . No se limpian los baños"
Voordelen: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."
Voordelen: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Voordelen: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Voordelen: "Flight was on time."
Nadelen: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Voordelen: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nadelen: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"
Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"
Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Voordelen: "Nice staff and no delay"
Nadelen: "Instead of crisps maybe a bit of cheese or crackers"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nadelen: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Voordelen: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Nadelen: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "My seat at the window was great and the staff really friendly and courteous!"
Nadelen: "Lost all our bags so couldn’t ski"
Voordelen: "The flight arrived a few minutes early."
Nadelen: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Voordelen: "Friendly and efficient crew. Flights were on time if not even early."
Voordelen: "The service"
Nadelen: "The food."
Voordelen: "They considered my reguest of vegiterian food."
Nadelen: "I have no complaints."
Voordelen: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Crew was awesome"
Voordelen: "Very friendly and helpful crew."
Voordelen: "The boarding was easy and you didn't have to wait inline for that long"
Nadelen: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Voordelen: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Nadelen: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"
Nadelen: "The streaming service didn’t work"
Voordelen: "Great service"
Voordelen: "Friendly staff"
Nadelen: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"