Vind goedkope vluchten naar Anaheim

Nadelen: "Le menu est à améliorer"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nadelen: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nadelen: "The amount of extras you have to click no to while checking in online."

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Nice seats, comfortable."
Nadelen: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Tiny old cramped plane."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "Flight was delayed"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Nadelen: "Too late i missed my connection flight"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Voordelen: "The crew service is impeccable. Ground services very friendly and professional."
Nadelen: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Eveything is well arranged"
Nadelen: "Nothing"

Nadelen: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "Upgrade en business"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "The service, entertainment, food, the crew, the aircraft were excellent."
Nadelen: "They put us in a Transavia plane."

Voordelen: "Food and drink service"
Nadelen: "Boarding pass facility"

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Nadelen: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."

Voordelen: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"

Nadelen: "Mid day flight , no food or snack , how cheep will the airlines go?"

Voordelen: "Fair leg space, kind stewards."
Nadelen: "It would be nice if they could offer some snacks or something to drink. Seems to be higher quality than low costs, so they could afford to offer that."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Nadelen: "Boarding was a little scattered, but ok"

Nadelen: "Only one free soda. Beer and wine for a fee."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "On time, clean aircraft not too full!"
Nadelen: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Nadelen: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."

Voordelen: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Nadelen: "No problems at all... a wonderful trip"

Voordelen: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Nadelen: "No free booze!"

Voordelen: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Nadelen: "The flight was cancelled causing a domino effect of plans. I spent the evening and morning canceling and trying to reschedule plans. Your airline rebooked me for a flight the next day that ended up having air filter problems. I lost 3 days of vacation from the 10 total I get a year and from the 8 I had taken for my vacation."

Voordelen: "Flights on time"
Nadelen: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"

Nadelen: "Flight delayed 5 hours."

Nadelen: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Voordelen: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Nadelen: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."

Voordelen: "The crew was incredibly friendly"
Nadelen: "I would have appreciated a vegetarian option for the meal."

Voordelen: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Nadelen: "Smaller than average seat size."

Voordelen: "Good flight attendants and a plus for the early arrival."
Nadelen: "The lack of lounge access at the airport in Rome (Fiumicino). Not receiving any food/snacks on a three hour flight is quite poor."

Voordelen: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Nadelen: "The food was not so good. It looked like they were really trying to cut corners with very small portions."

Voordelen: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Nadelen: "Delay"

Voordelen: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nadelen: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Nadelen: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Nadelen: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."

Voordelen: "Clean, comfortable plane."
Nadelen: "No free alcohol. Limited food options."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "Nice meal, friendly staff"

Voordelen: "Easy boarding"
Nadelen: "No food option, Drinks are not free(international flight), no toilet paper"

Nadelen: "Baggager fees were high"

Voordelen: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Nadelen: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Nadelen: "Crew service is very poor Flight cleanliness was poor Food served was very low quality Inflight entertainment was very basic"

Voordelen: "Business class upgrade was very nice. Food was good and entertainment options were above par. Loved the quality of the pillows and blankets. Also loved the fresh fruit and candy snacks."
Nadelen: "The gate agents refused to provide my boarding pass until the entire plane had boarded already. I was one of the last people on. I wasn't given a reason for this or assured I wouldn't be put on a later flight. This caused a lot of stress during my layover."

Nadelen: "Miserable cramped seating ."

Nadelen: "Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation."

Voordelen: "Better"

Voordelen: "Best of class service + great cabin. I sat in coach but it felt like business class on other airlines (which makes me wonder what business class is like on SAS! ). Highly recommended."

Voordelen: "The plane was clean and comfortable - I'm happy with the leg space."
Nadelen: "Plane was late by more than 3 hours, the crew was not helpful at all and I didn't plan to have a 20h trip instead of 14h (missed my connected flight). I was traveling with a small (well behaved to add) child and didn't receive any extra help or positive attitude. Very dissapointed."

Nadelen: "Newark to Oslo to Kristiansand. The "connecting" flight procedure was horrible. There was no way to forward the luggage, except pick it up, and then stand in long line, check in, etc etc., as if it were an entirely new flight. On phone they told me there would be expedited procedure. It was like taking an entirely new flight. All other countries have this worked out. What happened? I nearly missed my second flight."

Voordelen: "Good crew, good entertainment, good drinks, nice blankets, and we even celebrated the Icelandic start of spring"
Nadelen: "Only bad thing was that boarding was kind of hap hazard"

Nadelen: "i booked a 9 Hour flight from Chicago to copenhagen and back. Usually I love flights to Europe because I get to watch many movies.On both flight there was a very Limited small movie section compared to other airlines i flew with. On my first flight I watched two movies i was interested in on my flight back the same movies were offered but in an even smaller section. Since I had nothing to watch I felt very very bored"

Voordelen: "great flight"

Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Nadelen: "25 min de retard pour le décollage"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."

Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."

Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"

Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Nadelen: "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "3h de retard"

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"

Nadelen: "Embarquement un peu brouillon et vol en retard"

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Voordelen: "Le staff"
Nadelen: "Pas de collation sans payer"

Voordelen: "Journaux en libre service en salle d'embarquement"
Nadelen: "Pas de divertissement. Snack et boisson payants en classe éco."

Voordelen: "Le surclassement en éco +"
Nadelen: "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."

Voordelen: "L’écran qui nous dit où nous somme, estimation de l’arriver, températures... Les petites enveloppes faite pour remplir avec la monnaie qui nous reste ( forcément ) pour une association."
Nadelen: "Aucun effort de langue. S’exprime seulement en anglais Le confort des sièges est à revoir"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "L accueil des hôtesses, le repas très bon, les films à disposition"
Nadelen: "La place a été changée au dernier moment suite à un changement d avion, je me suis retrouvé coincé entre deux dames, pas simple car serré, de plus le décollage a eu un très gros,retard"

Voordelen: "confort et equipage"
Nadelen: "repas et collation payants"

Voordelen: "Ponctualité"
Nadelen: "L'embarquement à Marrakech. Beaucoup trop long et parcours sécurité très mal organisé et beaucoup trop long + embarquement par Bus"

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Nadelen: "2h de retard sans explication ni compensation"

Nadelen: "R à s"

Voordelen: "La disponibilité et gentillesse de l équipage. Très réactif lorsque j ai reçu un verre de ns d Orange sur moi. Les écouteurs très bien ainsi que le choix de fils a visionner"
Nadelen: "Un peu plus d'attente que prévu mais cela reste raisonnable"

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Voordelen: "Les repas"
Nadelen: "L'avion (trop vieux en règle générale et en piteux état)"

Nadelen: "Rafraîchissements payants"

Voordelen: "J'ai aimé la ponctualité, l'accueil, la qualité de l'avion à bord, les indications du commandant de bord..."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "Embarquement mal organisé 3 films seulement en français ! Les autres meme pas sous titrés.."

Nadelen: "supplément 230€ bagages une arnaque!! meme pas un verre d'eau distribué !!"

Nadelen: "Retard EMbarquement via bus"

Nadelen: "Plus de choix dans les films"

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Le personnel naviguant, son service et son attention."
Nadelen: "Le siège peur s'avérer inconfortable après 7h de vol passé, l'écran légèrement trop petit"

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Voordelen: "Crew was very nice. Free snacks provided on plane."

Voordelen: "On time and very professional"

Nadelen: "The snack had coffee in it."

Voordelen: "There was a TV. Crew was friendly and professional."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Voordelen: "I enjoyed the Gps chart showing the flight data from takeoff to landing."

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "Rapid boarding. On time performance. Plane was reasonably clean."
Nadelen: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Nadelen: "Paid for upgraded seats to get more legroom in main cabin. But legroom in Row 6 was still cramped."

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Nadelen: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "Staff was honest. Pilot and ground representative kept us updated."
Nadelen: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."

Voordelen: "santa ana airport"
Nadelen: "charged me ＄50 when i checked in my suitcase."

Voordelen: "The entertainment selection was wonderful."
Nadelen: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Voordelen: "Flight was quiet and uneventful, but late."
Nadelen: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."

Voordelen: "We did get onto another flight that morning in the exit row."
Nadelen: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Nadelen: "Delays and no communication on transfer options"

Voordelen: "Nothing."
Nadelen: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."

Voordelen: "Seats were new."
Nadelen: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."

Voordelen: "Polite and professional"

Nadelen: "I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked."

Voordelen: "Non"
Nadelen: "I could not change the flight with less payment so I missed the flight and booked another one."

Voordelen: "that connecting flight was close to arrival gate"
Nadelen: "flight AA5280 was canceled. Your confirmation number is MRCITQ. Operated by PSA Airlines AA5280 was originally scheduled to leave from O'Hare International (ORD) to Dayton (DAY) on Tue Aug 16 2016 at 9:45 pm."

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "I love the stewartesssssss"
Nadelen: "The dudes cause they prolly gay"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Voordelen: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Nadelen: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."

Voordelen: "The attendants were pleasant."
Nadelen: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."

Voordelen: "The chairs where comfortable and there was a free movie"
Nadelen: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."

Voordelen: "Comfortable newer plane More overhead cargo room"
Nadelen: "Not enough time between groups - people standing around blocked terminal Extremely full flight"

Nadelen: "My suitcase was bashed in and my laptop damaged. So far no satisfaction from American."

Nadelen: "Horrible delays and many gate changes"

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "Nice crew and seamless boarding."
Nadelen: "The plane was an older model and was significantly less comfortable than other planes from American Airlines."

Voordelen: "Crew was sympathetic"

Voordelen: "Crew was very nice, even to a guy that spilled his drink all over his laptop"
Nadelen: "Entertainment is horrible. Overhead screens and they showed the exact same programs I just saw on my connecting flight."

Voordelen: "It's a quick flight. You see a lot of mountains from Phoenix to LA."
Nadelen: "I was in the middle seat and they didn't give a snack."

Nadelen: "I don't like that I paid $15.00 to be in group One for boarding when actually you have several groups besides first class who are FIRST."

Nadelen: "My scheduled boarding was 8 pm Sunday. I received notification before leaving for airport that flight was cancelled and AA would contact me to reschedule. They didn't. Stuck on hold 30 minutes in the cue, they hung up on me. I booked flight on my own. Earliest I could get was 3 days later. My dogs are in a kennel, with no medication. I don't have enough extra of my medication here in Dallas. I am super stressed. No car. Costing me extra every day. Don't have enough clothes. This sucks!"

Nadelen: "Dilapidated and outdated plane"

Nadelen: "Took a 4 hour flight and only saw the flight attendents pass through the cabin once. Had to ask for a second beverage. I think that is very poor service for this length of a flight. Being EP the benefits don't seem to be different from gold or platimum memebers as they board us all together. Need to break that up otherwise no reason to have that status other than complementary first class upgrade in my opinion."

Nadelen: "Ibéria offers a terrible service to its customers"

Voordelen: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Voordelen: "Got In ahead of schedule"
Nadelen: "The boarding process"

Voordelen: "Excellent flight, timely"

Voordelen: "Every thing was ok"
Nadelen: "N/A"

Voordelen: "Nothing"
Nadelen: "Delays an chaos"

Voordelen: "Nothing"
Nadelen: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Nadelen: "All the luggage did not arrive I hope to get it. Also when"

Nadelen: "There is not enough space for my legs and specially when the passenger in front move the seat"

Voordelen: "Quick boarding"
Nadelen: "The lack of water offers during the flight"

Nadelen: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Nadelen: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Nadelen: "They didn’t let me check in or on the flight. Boarding was a disaster for others on my previous flight who were making this connection and British Airways, Iberia, and Kayak had TERRIBLE customer service when helping me (or refusing to help me) rebook my flight. I will never again use any of these companies. I’d rather walk to Europe."

Voordelen: "On time, boarded quickly, smooth.food was decent. Beautiful new aircraft that actually felt fairly spacious (all relative of course)."

Voordelen: "Arrived 10 min early"
Nadelen: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Nadelen: "On time, food is ok."

Nadelen: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."

Voordelen: "Excellent meal in premium economy. As good as business class on other airlines"
Nadelen: "Boarding process is excrutiating"

Nadelen: "Did not offer water and seats were very uncomfortable."

Voordelen: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Voordelen: "Attention and FOOD! Although it was a very small brunch it was amazing!"

Voordelen: "The flight was ok."
Nadelen: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."

Voordelen: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."

Voordelen: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Nadelen: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."

Voordelen: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Nadelen: "Nothing."

Voordelen: "I liked the selection of movies, and the quick boarding process."
Nadelen: "I didn't like that when I was boarding I was told I had no seat and was standby, this was very stressful, though it was eventually taken care of. I wish I'd been told earlier, they said that when you use a machine to check in, you don't find this out until boarding."

Voordelen: "All went well!"

Voordelen: "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Nadelen: "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."

Voordelen: "Departed and arrived on time."
Nadelen: "Was charged for coffee."

Voordelen: "The flight was great. The crew was very attentive and helpful."
Nadelen: "We wasted 20 min. with the checkin machine. It should be written somewhere that if you fly to the US, you have to go to the traditional check in line. After entering all the info, the machine crashed. It was frustrating."

Nadelen: "1hr. delay because plane lost electrical power. No entertainment on board due to previous electrical problem. 1hr delay at arrival again due to plane electrical power."

Voordelen: "The crew members where very helpful throughout the flight with whatever I needed."
Nadelen: "The fact that everything costed more money."

Voordelen: "Nothing"
Nadelen: "There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again."

Nadelen: "The seat did not recline, a bit ridiculous for a plane that size"

Voordelen: "No delayed flights"

Voordelen: "Very friendly and helpful crew."
Nadelen: "No food or drink offered except for if the customer pays for them, very poor idea."

Voordelen: "on time departure"
Nadelen: "the seats were very cramped, with minimal leg room."

Voordelen: "That agents had another flight scheduled in case we missed our connection due to delay."
Nadelen: "That we were unable to make the connection, missed by only a few minutes which seems like more could have been done to help us get on. Would have liked to be given access to VIP lounge to relax and use wifi to communicate to others our delay to let them know we were okay. Voucher for lunch was at limited vendors, not easy to use. No water in toilet for washing, out of toilet paper."

Voordelen: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Nadelen: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Voordelen: "The temperature was good"
Nadelen: "No food or entertainment"

Voordelen: "It was great but I tried 2nd times to upgrade my seat and was not succesdful? Web site just would not complete the request"
Nadelen: "The above"

Voordelen: "Good movie selection"
Nadelen: "VERY cramped"

Voordelen: "On time, efficient boarding and take off."

Voordelen: "The crew tried to make everyone comfortable."
Nadelen: "No food or entertainment."

Nadelen: "We left almost an hour late."

Voordelen: "Crew were nice but organization was very poor"

Voordelen: "The crew were fantastic! The plane was not full so here was plenty of room to spread out."
Nadelen: "The plane entertainment system was old and didn't work well- it would turn off partway through watching something. I was surprised here weren't plugs/usb chargers of any kind as well"

Voordelen: "Safe flight I had a reserved seat"
Nadelen: "There was no food or coffee"