Vind goedkope vluchten naar Berkeley

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "I was treated by the cew very, very badly. Food was terrible."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "The service is nice, people are friendly, and good environment at airport!"
Nadelen: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Voordelen: "Delayed flight arrived nearly on time."
Nadelen: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Voordelen: "Crew was fine"
Nadelen: "Never been on an international flight where I had to pay for my own wine. Plus the entertainment was broken and the food was terrible."

Voordelen: "I am pleased we landed."
Nadelen: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Nadelen: "Mostly junk food"

Voordelen: "I liked the movie quality and overall order of the stuff and the flight."
Nadelen: "Since when do I have to pay for wine? :( Also, too few movie choices."

Voordelen: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Nadelen: "I wish the landscape cameras worked the entire time!"

Voordelen: "Entertainment variety"
Nadelen: "You had to pay for drinks"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Ground crew was very helpful and flight was comfortable."

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Nadelen: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Voordelen: "Food was ok"
Nadelen: "Crew members not friendly."

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The overall experience was good. The fights in there selves were cool."
Nadelen: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Voordelen: "The cabin is new and the crew is professional and nice"
Nadelen: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."

Voordelen: "Good entertainment options on board. Helpful crew and good snacks."
Nadelen: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Nadelen: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Voordelen: "The dinner was great!"
Nadelen: "The variety of movies was more limited than I expected."

Voordelen: "Flight was perfect, but..."
Nadelen: "I prefer to fly with SAS or Staralliance, so I was happy to by this ticket, but when booked it never said it didn´t include luggage. I was then billed at the airport and can exspect the same leaving Nice. I will make a claim because I consider this a fraud. You could at least have mentioned this on the booking before payment, so I could have made my booking elsewhere."

Voordelen: "Easy upgrade to business"
Nadelen: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Voordelen: "Reasonably on time"
Nadelen: "No entertainment at all, no food at all, unless you are willing to pay 10 euros for a sad looking sandwich. You got water or coffe, or you overpaid. And it's not like they're giving the seats away!"

Voordelen: "Too cramped"

Voordelen: "The flight attendants were friendly, the seats were very comfortable, and the lunch was good. The movie selection was great!"
Nadelen: "I wished the dinner was a little more substantial. It felt more like a snack than a meal."

Voordelen: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Nadelen: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."

Voordelen: "Sear had great leg room."
Nadelen: "No complaints at all, the pilot did a great job!"

Nadelen: "Reindeer sandwich? Come on really?"

Voordelen: "Same as above"
Nadelen: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Nadelen: "Delay was ovet 4 hours."

Voordelen: "Flight on time. Meals and service were better than expected. Long international flight was smooth."

Voordelen: "Crew was great. One of the best ever."
Nadelen: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."

Nadelen: "Food wasn't so great."

Voordelen: "Best of class service + great cabin. I sat in coach but it felt like business class on other airlines (which makes me wonder what business class is like on SAS! ). Highly recommended."

Voordelen: "It was a new airplane and the in flight movie system was excellent"
Nadelen: "As always - narrow seats"

Nadelen: "Really not much space in economy even for a rather slim person."

Voordelen: "Friendly, professional staff. Good warm meal."
Nadelen: "Definitely did not like that my rollator (walking aid) was lost, and it was two days before I finally got it! So I had to stay inside the house (my son's) for two days! Not happy about that!!! No explanation of where it had been, my guess would be that it never got aboard the plane from Copenhagen. I am 80 yrs.,and I need my walking aid."

Voordelen: "boarding was good. crew was friendly. seat was ok. arrival was on time (which is very important)"
Nadelen: "no wifi for 11 hour flight. in flight entertainment system very dated - offered movies, but not on demand - all movies started and stopped for all passengers at the same, set time. food in economy was just ok."

Voordelen: "Service was excellence, flightattendends are in a good mute, water bottle in Front of seat So, attentive, friendly, uncomplicated, fast service was very pleasant"
Nadelen: "the quality of food has significantly place upward / the food quality is still very upgradeable, the flight time is really damn long and hard to bridge"

Voordelen: "The crew was cheerful and the food was decent. It's a nice option for going from Europe to the US. Going through US customs in Dublin is much more convenient than waiting in line for 2+ hours in America after a 10+ hour flight."
Nadelen: "Boarding seemed a bit chaotic. Everyone had already lined up before they even started boarding business class. The seats and the on-demand IFE are a bit dated."

Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Nadelen: "Their food is grotesque."

Voordelen: "Everything"

Voordelen: "Great service. Food was alright. Quick boarding"
Nadelen: "Luggage took forever to arrive."

Voordelen: "The vegetarian meal was not available on either of my flights. I’d say they were a bit stingy handing out water as well. Space was good for the seating overall."

Voordelen: "The staff was generally pleasant (except for one attend on the SFO-Dublin flight. The lunch and dinner were very good (desserts as well were better than on other airlines I have flown). There was a good selection of movies."
Nadelen: "The seats on the trip Dublin to SFO were a bit cramped. I wasn’t able to lean my seat back as the passenger behind me asked me not to because his knees were already touching the back of my seat. The web check in was prone to error. For both legs I had to start the web Checkin at least twice. I also got an error page when I tried to print my boarding pass. I do’s not find a way to add my boarding pass to my iphone’s wallet."

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"

Voordelen: "Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water."
Nadelen: "Some better food quality would be great."

Voordelen: "Nothing extraordinary about the flight (not necessarily a bad thing). Complimentary refreshments."

Voordelen: "Great crew."
Nadelen: "No free alcochol. Had to spend a night in Dublin just to connect! Over two hours late. And Aer Lingus really stunk flying the night before from Milano to Dublin. One person at their many counters for two hundred passenegers. Last time for Aer Lingus. On the other hand British Airways flew us from SF to Milano. We thought we were returning by British Airways. Screw job!"

Voordelen: "The seats were comfortable, the crew was friendly and the food was okay."
Nadelen: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Nadelen: "It was delayed, stewardess not friendly"

Voordelen: "Friendly flight attendants!"
Nadelen: "Inflight entertainment needs upgrades: better options and better performing screens."

Voordelen: "From Brussels to Dublin, we had a good flight. The air hostess was attentive enough and the cabin comfort was excellent."
Nadelen: "That we can't even have a cup of coffee without having to pay 3 euros. I thought that was outrageous."

Voordelen: "Crew members were impressive. Upon questions and requests, they respond in friendly and elegant manner."

Voordelen: "Crew members are very pleasant. Entertainment was good."
Nadelen: "Very small snack provided at second mealtime was inadequate for body clock time wanting dinner."

Voordelen: "the crew was wonderful and so very friendly"

Voordelen: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Nadelen: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."

Voordelen: "bia preorder meal was fantastic. Problem is that on 11 hour flight, you need at least 2 meals"

Voordelen: "On time"

Nadelen: "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."

Nadelen: "nothing"

Voordelen: "Friendly service"
Nadelen: "No wifi on the plane...it did not work on both of my flights."

Voordelen: "I've traveled Aer Lingua several times and been pleased enough to keep choosing AL for my transatlantic trips, however this, the on February 4th 2017 was my last favorite because this time i felt the low-budgetness of travel. there was less leg room, the food was edible, the in-flight A/V was not worth the effort of trying to watch our listen and the crew in my section not very attentive. Having said that, this was a one time mediocre experience that I'm reviewing and hasn't put me off AL at all - it's a good airline and I will continue flying with them."

Voordelen: "Short and easy. Flight crew was helpful."

Voordelen: "Crew was good. They were a bit slow with the drinks and food though."
Nadelen: "The seat in front of me was broken so every time the passenger in front of me reclined, she was basically in my lap."

Voordelen: "Food was good"
Nadelen: "Alcohol was not free"

Nadelen: "i checked my luggage on tuesday 09 13 2016 and didn't get it back until monday 09 19 2016...very very very inconvenient since i was flying back on wednesday 09 21 2016 very early in the morning..."

Voordelen: "Me taper 4h de bus pour aller à Dublin c'était trop mega cool de prendre ce bus super inconfortable"
Nadelen: "Mettre 10h pour aller à paris ! J'aurais eu le temps d'aller aux états unis en 10H mais non j'suis juste à paris"

Voordelen: "I was nervous about an unknown, no-frills airline. The food was nothing special, but everything else was great. I would use them again."

Voordelen: "Air crew are very friendly and welcoming. Plenty of space available"
Nadelen: "No water is brought around after the first hour until the plane lands so you could go 8 hours without a drink. Drinks are available in the galley but it's difficult to reach through all the people"

Voordelen: "The crew were lovely from beginning to end. The direct flight to SFO was stellar after traveling for three weeks. The pilots' directions, decisions and effort were very professional. The selection of movies and entertainment were great. The meal and snack were good."
Nadelen: "All seats should now have a USB port, not just a power outlet. The sound system for the entertainment is terrible. The connection should allow for personal headphones, earbuds to be used. Watching a great movie on a terrible sound system is quite frustrating. Also, the crew needed to include another full pass through of sodas/juices and a few more trips to collect waste. There was way too much of a dry spell for a 10+ hour daytime flight."

Voordelen: "Great!!"

Voordelen: "See comments about the special meal. I did like it that the crew communicated better regarding water and beverages on the flight from Dublin, than on the flight to Dublin."

Nadelen: "One hour late"

Voordelen: "The per-seat entertainment selection was wonderful! It kept my family fully occupied during the long flight."
Nadelen: "My seat button was broken and did not recline, plus the seat in front of me seemed to recline even further than normal."

Voordelen: "The flight attendants were very helpful and friendly. I loved the prescreening in Dublin for U customs and passport control so that we din't have to go through that in San francisco. That was fantastic."
Nadelen: "The vegetarian meals i and my husband ordered for the round trip by my speaking to an Are Lingus rep for the flight from SFO to Dublin when we booked our seat assignments were not available. The attendants managed to find me a veg meal, but not my husband. This was totally unacceptable on a 12 hour flight!!!! and we had trouble getting the meals on this return flight too, even though i had called and confirmed they were available. When we got the food the quality was poor. The seats were extremely uncomfortable and the smallest seats I have yet to encounter, and I do a lot of flying. My back is still hurting."

Voordelen: "The flights to and from Dublin were very comfortable, the food was decent, the entertainment solid and the staff were very courteous. We were ahead of schedule both directions, which was also a plus. I highly recommend this airline."

Nadelen: "I arrived at the airport with a single carry on bag. I travel frequently and I have taken this same bag on dozens of flights on several different airlines and had been allowed to carry it on. At Aerlingus check in, I was told that the bag was overweight (it was not over sized, it fit in the baggage size checker). I was told that I would not be able to carry the bag onto the plane and must check the bag. When I arrived at my destination and retrieved the bag from baggage claim, one of the outer zipper pockets had been fully unzipped and my paperwork (receipts from my business trip) were spilling out of the bag. I was disappointed that my belongings would be handled so carelessly by the airline. If they are going to force passengers to check baggage rather than carry it on, the least they could do is show some care in handling passengers property."

Voordelen: "Nothing - didn't go"
Nadelen: "Flight was cancelled"

Voordelen: "Excellent service!"

Voordelen: "Was able to get on earlier flight, but United wouldn't waive standby fee despite owing me $600+"
Nadelen: "No in flight snacks/food for free. Stewardesses not esp attentive"

Voordelen: "The ticket price was by far the lowest. Airbus A320 is fairly new, clean and has the regular entertainment options. Staff was decent. The meals were acceptable."
Nadelen: "Paying for food and drinks: most airlines ferrying people over the Atlantic have free snacks, (alcoholic) drinks etc. They only served one serious meal on an 11 hour flight which pretty much forces you to buy snacks and sandwiches. Staff wasn't particularly friendly either: they seemed hurried and inattentive. They were out of many things like drinks, choices of meals, blankets etc. way too soon. Seemed like they had stock for about 30% of the plane. This is strange considering we departed from their home airport (Dublin). Missed the USB-charging port for smartphones / tablets that I'm used to from airlines like United, Delta, KLM and Turkish. On an 11-hour flight, it's very convenient to have your phone / tablet charged."

Voordelen: "good price, clean plane, customer service is very helpful"
Nadelen: "check in is 3 hours in Dublin. Very firm with check in times. Unhelpful check in agents."

Voordelen: "Nothing"
Nadelen: "I was held up in customs which made me miss my flight. because aer lingus only flies to san francisco some days I had to wait two days to get a flight back home. they don't work with any other airlines to provide you a flight home and when I took the only flight they had to the US I had to go to Boston. Instead of providing me a trip back to sf they said not there problem and I was left in Boston and Had to pa 558.00 to get a ticket home. I fly United and southwest all the time and they have never treated me like that. the united customer representative called aer lingus because she was so shocked that they didn't get to me to my destination that I had purchased. I will never fly them again nor will anyone in my company. I plan to tell every one via social media how crappy and cheap this airline was."

Voordelen: "Good service."

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Nadelen: "Flight was delayed by an hour."

Voordelen: "Bien dans l'ensemble!"
Nadelen: "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Voordelen: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Nadelen: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."

Nadelen: "Lost luggage"

Voordelen: "L accueil des hôtesses, le repas très bon, les films à disposition"
Nadelen: "La place a été changée au dernier moment suite à un changement d avion, je me suis retrouvé coincé entre deux dames, pas simple car serré, de plus le décollage a eu un très gros,retard"

Voordelen: "confort et equipage"
Nadelen: "repas et collation payants"

Voordelen: "Ponctualité"
Nadelen: "L'embarquement à Marrakech. Beaucoup trop long et parcours sécurité très mal organisé et beaucoup trop long + embarquement par Bus"

Voordelen: "Great, very comfortable, easy transatlantic flight"

Nadelen: "L'avion a eu de retard ce qui nous a fait raté notre bus."

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "We could tell upon boarding that the crew was focused on making our fight of 10 hours as pleasant as they could. They got along well together, which aided in providing excellent coordinated care to the passengers. Not an hour passed without being offered food, drinks, snacks, drinks, and more food. Even a time delay at take off due of a passenger leaving passport in the terminal was made up mid flight, for an ontime arrival in SFO. Would definitely look to British Airways for my next European trip."

Voordelen: "Le staff était avenant Le repas était bon"
Nadelen: "Pour un billet premium, très cher, le confort des sièges étaient moyens. La possibilité d étendre les jambes est moins bonne que dans d’autres avions . Les écrans sont petits . Petit point de détail, L’embraquement À été un peu désorganisé et le breakfast de qualité mediocre"

Voordelen: "Excellent staff Clean bathrooms"

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Nadelen: "For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Nadelen: "2h de retard sans explication ni compensation"

Nadelen: "Legroom is extremely tight."

Voordelen: "aer lingus was good"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "Flight crew was incredibly nice and professional. They were particularly attentive to another passenger that had food allergies. The seats were comfortable, with neck support and low back pillows. The over-intercom announcements were just enough to keep passengers aware of relevant info. There were lots of entertainment choices on the tv in the back of the seat. The first meal was really good (pasta). Thank you for a great flight."
Nadelen: "The boarding gate was not announced until very close to boarding time and boarding seemed a bit of a free-for-all. The second meal/ 'hot snack' of a pizza pocket was gross."

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Voordelen: "Lots of movies, excellent quality."
Nadelen: "Very crowded, otherwise okay."

Voordelen: "Rien"
Nadelen: "Inconfortable In flight entertainment ne marchait pas Vieux avion"

Nadelen: "En el aeropuerto en Lyon habían problemas para entrar en la terminal. Todo se fue retrasando en el tiempo de embarque y no había personal de la compañia por ningún lado para informar ya que el control de embarque se hizo muy lento porque solo había 2 personas encargadas para ello. Una vez dentro del embarque solo se anuncio la prioridad del embarque en un idioma."

Voordelen: "Extended information from the captain was very nice"

Nadelen: "Pas le même gouté pour tout le monde"

Voordelen: "Amazing flight - Crew was attentive and helpful"

Voordelen: "n/a"
Nadelen: "Did not make it. We are still stuck."

Nadelen: "It was difficult to get our seat assignments."

Voordelen: "Loved it all"
Nadelen: "no wifi"

Voordelen: "Although they left late , they made up for it and arrived only 5 min late. Although a huge plane, the boarding process worked out fine. Service was good and entertainment was excellent"
Nadelen: "Food could be a bit better,"

Voordelen: "Londres est une capitale a visiter...tout est"

Voordelen: "Les repas"
Nadelen: "L'avion (trop vieux en règle générale et en piteux état)"

Nadelen: "Rafraîchissements payants"

Voordelen: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Nadelen: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."

Voordelen: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Nadelen: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."

Voordelen: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Nadelen: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."

Voordelen: "Airbus 380 - smooth and quiet"
Nadelen: "nothing it was good"

Voordelen: "sièges en classe eco relativement larges par rapport à d'autres compagnies"
Nadelen: "très mauvaise nourriture - 2 menus suggérés mais une fois arrivés à notre rangée, on nous dit lors des 2 repas qu'il ne reste plus qu'un choix! Repas tardif, on nous presse pour débarasser le plateau, et personnel peu amical/chaleureux."

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Voordelen: "A l'heure , embarquement efficace . Une qualité de service bien meilleure que Lufthansa ."
Nadelen: "Offrir un café , ça coûte peu , c'est bon pour l'image"

Nadelen: "See above."

Nadelen: "supplément 230€ bagages une arnaque!! meme pas un verre d'eau distribué !!"

Nadelen: "Tiny area for feet at window seat. Overhead compartment smaller than usual."

Nadelen: "Le chef de cabine n'a pas été à la hauteur. Rien à boire et manger pour plusieurs heures (8) Car, il n'a pas su coordonner un arrêt d'urgence."

Voordelen: "Great flight staff and meals for coach were excellent. The attendants were so nice and responsive"

Voordelen: "Plan is comfy, food is good."
Nadelen: "Chaotic boarding in T5 LHR. Passport checks in SFO- even for US citizens- are hopelessly slow."

Voordelen: "Excellent flight, timely"

Voordelen: "Every thing was ok"
Nadelen: "N/A"

Voordelen: "Cabin crew was friendly and efficient"
Nadelen: "Crappy plane for an international flight"

Nadelen: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."

Nadelen: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."

Nadelen: "It took a very long time to drop bags because there were only three people at the Iberia desks."

Nadelen: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Voordelen: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."

Voordelen: "Very nice crew members!"
Nadelen: "The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"

Nadelen: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Nadelen: "Sits are too tight. Honestly impossible to be comfortable"

Voordelen: "Entertainment programs were the only positive"
Nadelen: "uncomfortable and cramp seats very low quality food Alcohol had to be purchased! Are you serious? This is an international flight!!!"

Voordelen: "Everyone was very nice"
Nadelen: "Some more space"

Voordelen: "Fast boarding, friendly staff, clean plane."
Nadelen: "Not even a tiny snack as complimentary for a 3h flight."

Nadelen: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Voordelen: "Relatively cheap flight"
Nadelen: "Zero legroom. My legs were in aisle."

Voordelen: "seat is comfort"

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Nadelen: "On time, food is ok."

Voordelen: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nadelen: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Voordelen: "The time"
Nadelen: "The servicie inside the plane"

Nadelen: "The cramped space"

Nadelen: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Nadelen: "Connecting flight by the same airline put us only 10 mil late. The plane was still at the gate, but they did not let 15+ of us on board and left. We had to wait for 2 hours at a very unfriendly customer service to get placed on another flight."

Voordelen: "The flying crew was OK."
Nadelen: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"

Nadelen: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."

Voordelen: "A really big and nice dinner, followed by bloody mary. An ice cream was served some hours later, followed by a nice breakfast sandwich and cake before landing. All this on an evening flight from London, ending in NYC before midnight."
Nadelen: "An option to cover up all the screens and lights..Blue light especially prevent sleep. I was half asleep on the subway home."

Nadelen: "My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"

Nadelen: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"

Voordelen: "Flight on time"
Nadelen: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"

Voordelen: "Good seat spacing"
Nadelen: "Customer service was a low priority"

Voordelen: "They solve the flight connection issue and move us to a direct flight."

Nadelen: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"

Nadelen: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Voordelen: "on time, nothing stands out"
Nadelen: "couldn`t choose my seat"

Voordelen: "All went well!"

Voordelen: "N/A"
Nadelen: "Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around."

Voordelen: "Got to my destination safe and sound"
Nadelen: "Staff has bad attitude. Food was cold. Entertainment was awful."

Voordelen: "Fin Air was good. We phone them and the agent tried to get us seats on our portion Madrid back to Miami, but at the end we had to get them at the airport. The link sent to our email did not work. At the end we got seats together, the lady at IB check in counter was really very nice."
Nadelen: "Not be able to get seats in advance with IB. From Miami to Madrid, it was no problem at all. AA assigned our seats a month in advance."

Voordelen: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Nadelen: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Voordelen: "Movies and food were both very good."

Voordelen: "There is not much to like. People a treated like cattle. There is notuch regard for customer service."

Voordelen: "Good free entertainment options and friendly staff."
Nadelen: "Uncomfortable, tight seating."

Nadelen: "If The crew is using seats they must gibe priority to passengers who have paid"

Voordelen: "Airbus 340-600 with confortable seats, decent leg room and comprehensive entertainment system in coach class (with wifi)."

Voordelen: "the food"
Nadelen: "the luggege stayed in madrid"

Voordelen: "When I purchased the ticket RT from Chicago to London it was booked through Iberia Airlines, th= carrive un known until i purchased. It wasn't until I was at the gate that is found out it was American Airlines/British Airways. They own Iberia. Anyway, it was a 777 with all the comforts! Great service, ok food, individual phone chargers and tvs in coach! I had purchased one week prior and got bulkhead and window seating! Short flight...couldn't be better. Coming back was a 767...not as plush, old radio music system and one center tv with timed movies,1 for every 50 people. I could barely see or hear the movies. Food was OK but again shirt flight."
Nadelen: "I still don't understand why they don't board from the back of the plane forward. Why would first class want everyone bumping into them? So slow and inefficient!"

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Voordelen: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Nadelen: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."

Nadelen: "Bags didn’t arrive"

Nadelen: "Flight got canceled and delayed, staffs very mean and unprofessional"

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Nadelen: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."

Voordelen: "zero."
Nadelen: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Voordelen: "Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow"
Nadelen: "NONE"

Nadelen: "Flight was delighted and service staff was slow"

Nadelen: "la nourriture le siège cassé le manque de film en français"

Nadelen: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "Great service, great comfort, great food and early arrival"

Voordelen: "Paid a bit more for roomier seats up front and worth it. Seemed like newer aircraft with "leather" seats and better padding than the older aircrafts."

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "Flight attendants were great, plane was clean, smooth flying, takeoff and landing"
Nadelen: "Check in and bag drop took us 1 hour even though we had already checked in online. hard, and narrow seats, needs more legroom for international travel, armrest between my wife and I was very wide and wouldn't go up all the way making it extremely uncomfortable for us on a flight from Miami to Portugal. My wife's seat didn't recline because it was broken. And to top it all off they lost one of our luggage tags because the lady in Miami tagged the bag with somebody else's name and destination on it. Still waiting to hear if I'm going to have my luggage for one year anniversary vacation....!"

Voordelen: "Everything else was excellent."
Nadelen: "There was no entertainment on this flight"

Voordelen: "The food was good and there was a decent variety of things to watch."
Nadelen: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Nadelen: "Enregistrement des bagages a Nice avec 1/2h de retard, embarquement avec 45 min de retard... Porte du cockpit constamment ouverte pendant le vol... Pitoyable !!"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "La atención del personal es bueno."
Nadelen: "Los asientos no se pueden reclinar, muy duros."

Voordelen: "Overall flight was great and crew very polite"
Nadelen: "I have nothing to complain about it!"

Voordelen: "Équipage très aimable"
Nadelen: "Tout le monde dans l'avion avait de l'air mais d'une température bien trop chaude. Les grands bagages cabines mis en soute n'ont pas été redonner à la sortie de l'avion, obligé d'attendre au tapis roulant de l'aéroport avec les autres bagages plus imposant.... Sièges inconfortable et, en faisant 1m85, tête entière dépassant du siège..."

Voordelen: "Efficient, courteous flight attendants"

Voordelen: "L'équipage toujours extrêmement aimables. J'aime beaucoup ça chez TAP."
Nadelen: "Les chaises qui ne se plient que très peu c'est toujours pas agréable. Le repas pour diabétique c'est complètement nul."

Voordelen: "Not enough leg room"

Voordelen: "Easy check in and bag handling"
Nadelen: "N/a"

Voordelen: "La gentillesse et la compétence de l'équipage"
Nadelen: "Le temps trop élevé pour enregistrer mon bagage en soute Grande déception avec la compagnie Easy jet lors du vol Paris Toulouse, pas de prise en compte gratuit de mon bagage de 20 kg en soute"

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "Seats were uncomfortable"

Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Voordelen: "confortable, bien servi même que le voyage était de courte durée"

Nadelen: "Made me check luggage once about to board and luggage with my medicine never made it to my final destination"

Voordelen: "Great airline, great service, great staff. Great flight!"

Voordelen: "Pleasant flight- crew was very friendly and helpful; they gave us extra water when we needed it- no attitude. The blankets and pillows were great and used throughout the flight! The movie selection was fantastic! The food was also very tasty!"
Nadelen: "The boarding process was a bit hectic because you had to go through an additional bag check at the gate and then some people still cut the lines and pushed their way to the front-- that was not managed so well."

Nadelen: "TAP rebooked on SATA flight to Boston. There was no inflight entertainment for a 7 hr flight! not even one small TV where you could watch. The food was chicken but it came with pork which i cannot eat. Upon arrival to Boston they lost my luggage and did not seemed concerned when i reported it. There were several outfits for family members for a religious holiday in a few days. They promised a call back regarding my luggage but they never called. The number i was given didnt work. I had to call several numbers before i was able to find someone to discuss my luggage with. The lady on the phone told me it was probably because I switched from TAP to SATA. However I didnt choose this change, TAP rebooked me. They could not assure me they would find or call me back. i ended up getting it back 6 days later. without an appology or any kind of compensation."

Nadelen: "I did not like that I was racially profiled by the Polish person witless I was boarding the flight. The hostess in the flight did not pay attention to my needs. The flight entertainment system did not work. Eventually in rheaume middle of the flight they decided to change my seat."

Voordelen: "Boarding process went well. Aircraft was nice up to par with other national airlines. The entertainment system was a little outdated but still worked."
Nadelen: "Crew just disappears after Takeoff and Serving meals. They take a long time to come when you call them. Food was horrible gave me stomach problems in the air. I had an emergency exit seat which is nice cause I had the extra leg room until some guy seated on the Flight Attendant seat I had in from of me. When I asked why this happened they said he was an airline employee and he was entitle to seat there, so I paid extra for nothing."

Voordelen: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Nadelen: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Voordelen: "personnel de bord très aimable"
Nadelen: "jecme suis incrit en ligne sur le programm frequent flyer Jamais reçu de réponse!"

Voordelen: "Not a lot"
Nadelen: "Bad information from gate agent"

Nadelen: "Crying baby in overnight flight right next to me"

Voordelen: "Flight was on time, crew was friendly if a bit absent, newer aircraft than many others flying out of Accra"
Nadelen: "Food was 'interesting' and served late, seats were unbelievably cramped for a 5h45 flight, boarding took longer than it needed to"

Voordelen: "The food"
Nadelen: "The long flight to Portugal from Boston TV was broken. Flight attendants said "Poor you". It was very rude that they did not offer any other services, for example a magazine or book."

Voordelen: "Rien a dire, très bonne compagnie rapport qualité prix..."
Nadelen: "Je suis intolérante au gluten et lactose. Il faudrait pouvoir faire cette demande et réservation sur le site de la TAP. C est trop compliqué d appeler par téléphone. Prévoyez cette possibilité comme d autres compagnies par internet s il vous plait."

Nadelen: "Pas de choix de films et tres limité sur cet avion"

Voordelen: "Flight was great. No problem."
Nadelen: "Crew was very young and silly but friendly."