Vind goedkope vluchten naar Big Bear

Voordelen: "Operated by Delta so great!"

Voordelen: "."

Voordelen: "Flew us safely home."
Nadelen: "We waiting on the runway for over a long period."

Voordelen: "Excellent Service."

Nadelen: "Delayed due to problem with the door"

Nadelen: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Voordelen: "on time"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Nadelen: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Flights were on time and friendly attendants!"

Voordelen: "ditto above"
Nadelen: "ditto above"

Nadelen: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Nadelen: "waiting on the tarmac for 40 minutes"

Voordelen: "Over cramped No Space for carry on slow service"
Nadelen: "Over cramped No Space for carry on slow service"

Voordelen: "No hassle, no drama, very smooth."
Nadelen: "The blueberries were rather bland."

Voordelen: "Friendly people and clean plane"
Nadelen: "They lost my luggage, I hope it shows up shortly"

Nadelen: "Condition of the airplane"

Voordelen: "Sitting in middle isle, just get elbowed a lot."
Nadelen: "Nothing"

Voordelen: "All I need to say."

Nadelen: "Late and missed my international connection"

Voordelen: "Some of the ground staff was trying to be helpful."
Nadelen: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Nadelen: "Delay from Seattle to pasco."

Voordelen: "Unlimited snacks and drinks..."
Nadelen: "The mediocre upgrade."

Voordelen: "Speed of birding and departure. Very smooth ride on the 777."
Nadelen: "Not many food options."

Voordelen: "Delta Studio with closed caption"
Nadelen: "some series do not have closed caption"

Voordelen: "No issue. Everything was good."
Nadelen: "Not much. Everything was good."

Voordelen: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Voordelen: "Everything from boarding, service, arrival time and deplaining was smooth"

Voordelen: "On time"

Nadelen: "No free meals."

Voordelen: "Service"

Voordelen: "They got us from A to B without any problems."
Nadelen: "Efficient to the point of robotic."

Nadelen: "Service"

Voordelen: "Nice staff"
Nadelen: "Old plane especially in first, no TV s"

Voordelen: "free tequuila"
Nadelen: "norte americano gringo scum from hell usa terrorist pigs"

Voordelen: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Voordelen: "Excellent service"
Nadelen: "Plane was a bit old"

Voordelen: "EVERYONE WAS FRIENDLY"
Nadelen: "NOTHING ON THIS PART TRIP WAS FINE"

Voordelen: "Nothing"
Nadelen: "Waiting at PDX for hours and being ignored by Delta."

Voordelen: "Had the row to myself"
Nadelen: "No complaints"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Movie & Music selections were awesome!"
Nadelen: "I have no complaints!"

Voordelen: "Counter delta staff had clear communication with a welcoming attitude she was wonderful"

Voordelen: "Everything"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "The food service was good and the flight attendants were friendly."
Nadelen: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Voordelen: "Decent seat size. Sorta slept the whole flight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "Flight was delayed"

Nadelen: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Nadelen: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Loved the service...everything was excellent"
Nadelen: "The bus class seat was a bit narrow at the feet"

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nadelen: "Nothing."

Voordelen: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nadelen: "Nothing! It was all great!"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Voordelen: "Service"
Nadelen: "Only one queue for boarding. Flight late on arrival."

Voordelen: "Loved this 747! Crew was professional and food was very good."
Nadelen: "We had a long wait (25 minutes) at the gate because we were early."

Voordelen: "Food and staff were great"
Nadelen: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "everything"
Nadelen: "nothing"

Voordelen: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Voordelen: "Crew very efficient Food was reasonably good Good movie selection"
Nadelen: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Voordelen: "Flight all good"
Nadelen: "Suitcase did not arrive and still not received."

Voordelen: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Nadelen: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Voordelen: "Staff were friendly!"
Nadelen: "Food was not great and no choices."

Nadelen: "Small seats"

Voordelen: "On time"
Nadelen: "Terrible boarding process. Clunky landing."

Voordelen: "Ice cream!!"

Voordelen: "The seats"
Nadelen: "Could have more choices of food and drink"

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."

Nadelen: "Everything was well)"

Nadelen: "They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL."

Voordelen: "Nothing"
Nadelen: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."

Voordelen: "Food service"
Nadelen: "Service"

Voordelen: "The service in the flight."
Nadelen: "I had problem with entertainment system because I could see any images on the screen and they couldn't fix it. For 12 hours flight it was not fun."

Nadelen: "Nothing bad. All is good."

Voordelen: "Meal and service"
Nadelen: "Trip still long more than 11 hours"

Voordelen: "Service is good."
Nadelen: "Food is ok, but inferior to Turkish or Uzbek airlines."

Nadelen: "Unable to selesct seating."

Voordelen: "Nice crew."
Nadelen: "There was only one food option. Sound on my tv station was broken."

Voordelen: "comfortable seat and leg space"
Nadelen: "I had 2 bug bites on my thighs... I hope the airline will clean and spray the upholstery."

Voordelen: "Smooth landing. Professional pilots. Great crew. Good food"
Nadelen: "Bad seats. No room. No comfort."

Voordelen: "Professional service"

Voordelen: "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Nadelen: "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Voordelen: "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Nadelen: "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Voordelen: "All right"
Nadelen: "Nothing"

Voordelen: "Flight attendants are good."
Nadelen: "I was asked by KLM to ask Aeroflot if my baggages were on the plane to LA at Moscow, because I had 10 hours. However, Aeroflot security didn't listen to me and kept saying I'm okay( I guess she wanted to say I was a right gate) and didn't let me talk to groundhostes, and kept screeming to others to show her their boading pass. I could get to talk groundhostes right when I get in the flight, not sure my baggage were with me. My suitcase was damagged at both flights on the way and back. And had to wait for two hours to receive the form, and to claim it, you have to submit so many documents and takes tim e. I am waiting for it."

Voordelen: "This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets."
Nadelen: "The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it."

Voordelen: "Great movie selection, great staff, great food"
Nadelen: "There was not a full bar selection for drinks - most international flights have a wide array of drink selections. Aeroflot only offered one red or one white wine and only came around once"

Voordelen: "The leg room! And the meals were delicious"
Nadelen: "Boarding was slow and unorganized. At times VERY warm"

Nadelen: "The flight was delayed 15 minutes. Then we boarded the aircraft and spent two hours inside, just sweating. Someone came and said it would take another 15 minutes to check the aircraft again. We were sent back to the airport with no information and nobody knew what was happening. We finally boarded the flight 5 hours late, and we lost our connection to Hong Kong. Nobody cares to explain or give you a solution. When we arrived to Moscow they said that we had to spent the night at the airport because their hotel was full. We verified at the hotel and they offered us rooms if we wanted to pay for them. The airline employees offered no help and we spent at least 5 hours looking for a solution. We decided to enter Russia and found out that the airline had another hotel in which we spent the night after finding the answer ourselves, because nobody explained anything to us. We wouldn't recommend this airline to anyone. They had passengers sleeping in the floor of the airport with little kids because they didnt offer them a room. They simply dont care about their customers."

Voordelen: "I like the service, flight attendants were very nice, food was great, the seats were comfortable and had plenty of leg room"

Voordelen: "Movies Not as tight as other airlines"
Nadelen: "Need more games like trivia Food was very bad crew did not come to pick up trash"

Nadelen: "Vous avez perdu mon baggage."

Voordelen: "friendliness, food, in-flight entertainment"

Voordelen: "Everything was great!"
Nadelen: "Everything perfect."

Nadelen: "Where was no fish selection in meals"

Voordelen: "On time"
Nadelen: "The food"

Nadelen: "Three delayed flights and all we were given were food coupons. We missed a whole day due to flight delays. With our connecting flight from Moscow to Madrid, they were so late that they started moving with not everyone in heir seat. Seemed unsafe but I can tell they were in a rush since they were so far behind schedule."

Voordelen: "New Dreamliner planes are great for jet leg recovery."
Nadelen: "After unbelievably long check-in, they were not able accommodate our family . Me and my wife had to take one child each separated by 8 rows. The flight attendants unfriendly attitude was not even a surprise anymore after spending 4 days in Moscow."

Nadelen: "The food was terrible. Also I'm vegetarian and there was never an option to select a special meal. The food was very Russian which is very different than any other food from other countries. The flavor combinations were not appealing. For a 13 hour flight, I was hungry when I got home."

Voordelen: "respectful flight attendants"
Nadelen: "meal trays slide over the tray tables. Need to be custom designed to fit better."

Voordelen: "price. service."

Voordelen: "They had a handful of good movies available to make an eleven hour flight suck less. Boarding was exactly as lengthy and tedious as it is on any airline."
Nadelen: "The staff looked at us like they has bugs up their noses, but so did every Russian in Moscow. It's like being American is offensive to them. The ten hour layover was excruciating--we slept on the floors, while they advertised their completely booked in-airport hotels every thirty minutes on the intercom. The airplane was so hot I literally poured cups of water over myself every couple hours to keep my clothes damp and my body at a reasonable temperature. The food was pretty terrible."

Voordelen: "All the food and drinks available on the whole trip. The service was very professional."
Nadelen: "none"

Voordelen: "Same as before, very happy and pleased and enjoyment exceeded expectations. I highly recommended Aeroflot to all of my followers online!!!"

Voordelen: "Great service Nice staff Mostly comfortable Cheap!"
Nadelen: "The TVs didn't work properly and lag a lot. Food was average but offered several meals which was cool"

Nadelen: "More training in English would make communication better."

Voordelen: "Crew Food"
Nadelen: "Service of land personnel in Barcelona The plane was leaving at 11:25 and the personnel didn't start doing the check in until 9:20. And then when calling to board the call once and then did the last call for boarding immediately after. Making all people to run to board the plane and laugh about the people worrying about not been able to make it!"

Voordelen: "Friendly staff. Organized. Spoke English. Helpful. Performed security checks when needed."
Nadelen: "The magazine holder on the back of the seat was old and fell backwards hitting my knee the entire flight. If they can improve those chair back pockets to stay up or snap up so then don't hang back and take up leg space that would be nice."

Voordelen: "The food was good. The crew was very good. I slept comfortably thanks to the sleep mask and blanket."
Nadelen: "My screen was out of commission for the first half of the flight."

Voordelen: "Good"

Voordelen: "The seats were comfortable and had generous leg room."
Nadelen: "There was no overhead supplemental air. The plane was hot. The food was terrible. Salad- some wilted lettuce, a tomato, small slice meat and only mayonnaise for dressing. The small bread was inedible. The stench coming for the toilet was very bad and the flight crew frequently sprayed it with something(that did not work) I was 4 rows away and had trouble with the stench. I will not fly with Aeroflot again."

Voordelen: "The service was great and the flight attendants were very efficient and nice. Wish I could afford to upgrade to business as the seats in the economy section are really tight and I only weigh 125lbs. It was on schedule and generally a good experience. Thank You, Elizabeth"

Voordelen: "Crew was courteous. Flight was long but entertainment was good. An okay flight."
Nadelen: "Not much to be said about going beyond what is necessary. I myself am a simple traveler who does not need much in special accommodations. But, I often felt I received the bare minimum of customer service. Not good, but not bad either."

Voordelen: "The food was excellent. Nice to have eye cover, slippers, pillow and blanket on your seat as you boarded."
Nadelen: "No real organization boarding in Moscow. The crew spoke no English and the flight was out of LAX none of them looked happy to be working. Seats really tight considering the length of the flight."

Voordelen: "It's ok for the price not as bad as spirit"
Nadelen: "The food is not good You can't buy drinks or food if u get hungry The service is subpar"

Nadelen: "Great staff"

Voordelen: "Great crew. Great pilot!!!"

Voordelen: "Comfort"
Nadelen: "Waiting to board"

Nadelen: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

Voordelen: "Le service. Et le confort"

Voordelen: "Crew professional."
Nadelen: "Everything ok."

Voordelen: "was on time. Small airport, convenient transit without passport control,"
Nadelen: "Small flight, longer flying time. Almost no service."

Voordelen: "We didn't make it to Helsinki so I can't say anything good!"
Nadelen: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "Spacious plane"
Nadelen: "Could not select convenient seats with companion, food and entertainment very mediocre"

Voordelen: "Slow boarding no order. Plus delayed flight for no reason"
Nadelen: "Nothing"

Nadelen: "Not offered a beverage ."

Voordelen: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Nadelen: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Voordelen: "Felt captain on the original flight did everything he could"
Nadelen: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Voordelen: "Bulkhead seat Good choice of movies"
Nadelen: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Voordelen: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Voordelen: "Good customer service, top notch on all aspects. Very attentive staff.."
Nadelen: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Voordelen: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Voordelen: "everything was ok."
Nadelen: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "Polite and friendly flight attendants, smooth boarding procedure"
Nadelen: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Nadelen: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."

Voordelen: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Voordelen: "Great airline. Food great comfortable seats."

Voordelen: "It was cancelled"
Nadelen: "It was cancelled"

Voordelen: "I booked the seats with extra room - really glad I did. The food wasn't bad, the entertainment system worked. I definitely prefer the Virgin Atlantic entertainment system, but I fly AA fairly often and will continue to."
Nadelen: "The airport check-in was absolutely terrible. We were in line so long that an employee came up to us and said "I can't believe you're still here." Neither could I. We get to the airport at least three hours early because of stuff like this, but the incredibly slow line and unorganized way of handling it ate any of the time I'd looked so forward spending at Heathrow (I love hitting Boots etc)."

Voordelen: "Personnel were very nice and fight was comfortable"
Nadelen: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"

Voordelen: "For economy it felt roomier than other flights I have taken recently. Enjoyed the food the movies and the cabin staff."

Voordelen: "On time, good movies, good service."

Voordelen: "It was relatively inexpensive. I didn't mind the food/"
Nadelen: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Voordelen: "The energy of the crew was upbeat despite the lock of enertainment they tried their best by accommodating my various wishes."
Nadelen: "They were no snacks available except the ones that we had to pay for - which in fact I thought was a bit pretentious towards the passengers."

Voordelen: "The inflight movie selection."
Nadelen: "The uncomfortable chair."

Voordelen: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Nadelen: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."

Nadelen: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Voordelen: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

Nadelen: "Food wasn't very good"

Voordelen: "That they actually gave a meal."
Nadelen: "Main course of chicken and rice was clearly on the small size for a 10+ hour flight. The chicken was in some vague sweet and sour sauce. It was a good thing that I had bought sandwiches before boarding. Return flight LHR to LAX was on BA and the main course of chicken and mashed potatoes was substantially larger and tastier."

Voordelen: "The boarding process was expedient and the food was ok and standard for these flights."
Nadelen: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."

Voordelen: "Crew got into the Christmas spirit"
Nadelen: "Audio sockets had "scratchy" sound quality, no matter which headphones were employed Touch screens were very unresponsive and viewing listings was infuriatingly slow - I would prefer to use a simple list without pics"

Voordelen: "Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!"

Voordelen: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Nadelen: "Cost for additional luggage was high"

Voordelen: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Nadelen: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"

Voordelen: "Liked the upgrade seat"
Nadelen: "Food was aweful both the dinner and the breakfast the following morning ."

Voordelen: "B.787 flight operated by BA; free wine, great food and IFE."
Nadelen: "Seating now so cramped it's becoming dangerous."

Voordelen: "Window seat. Nobody sat next to me. Good food. Free entertainment and drinks. Large plane. Plug socket. Usb socket. Free headphones and toothbrush. Enough hand luggage space for everyone's bag."
Nadelen: "Good was good. However I have an allergy to soy and there were soybeans in the prawn salad with no ingredients list no notification of such. I ate some too and didn't have my epi pen with me. Very scary!"

Nadelen: "Outdated entertainment system. Furthermore, little selection of movies to see--for instance, the "international" movie selection included only two episodes of Foyles War and nothing else. Is this a joke?"

Voordelen: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"

Nadelen: "One crew member was extremely curt to myself and fellow passengers, not telling us to put down viewer, just slamming it away. Could have said something, been pleasant."

Nadelen: "God bless Finnait."

Voordelen: "Food was pretty good and they had lots of movies to cho0se from on individual screens.."
Nadelen: "Group boarding was all screwed up...Group 1 should be seated near the back of the plane and group 4 near the front. iberia got it backwards. Also general boarding shouldn't start until after all the wheel chair passengers have been seated... 50 people waited in the boarding tube outside the plane's door for 15-20 minutes, apparently for the handicapped folks ahead of us to be seated."

Voordelen: "Old aircraft, tight seating space, below average food and to add to the misery below average service. Expectations from an US based airline is low, but this was one of the worst. Unlikely to travel on AA again."
Nadelen: "Pretty much nothing good to write about. Service, staff, food, condition of the airplane were all below par. Don't see american airlines competing with other airlines."

Nadelen: "I fly frequently and never have I had such an awful experience. My 7 hr, nonstop flight took 22 hrs, staff were incredibly rude and non communicative. I sat on an airport floor 5hrs after I waited 2 hrs for a nonexistant cot. I received $19 for food in NYC and some frequent flyer points for an 11 hr airport delay (doesn't count the additional 2 on the Tarmac). Whoopee... They can have them back because I will not fly American Airlines again."

Voordelen: "Crew and food were amazing!"

Nadelen: "Flight delayed and we sat on tarmac for 2 hours"

Voordelen: "Crew was great, seats in economy plus were comfortable. Arrival was 15 minutes early to Los Angeles."
Nadelen: "Check in took a long time at Stockholm. Waiting area to board was very small and crowded."

Voordelen: "Timing is good"
Nadelen: "To craody"

Voordelen: "The only thing that saved the flight was a good crew and decent food."
Nadelen: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time."
Nadelen: "Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again."

Voordelen: "Nice interior and good IFE on long haul."
Nadelen: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Voordelen: "Free coffee in the plane"

Nadelen: "Expensive rates on luggage"

Nadelen: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"

Voordelen: "Entertainment options"
Nadelen: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Voordelen: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Nadelen: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"

Voordelen: "Liked 2+4+2 seating"
Nadelen: "When passengers in front of us kept their seats reclined the entire trip, couldn't move, difficult to get in or out of seats. Had to ask flight attendants to ask them to raise seats, at least during meal service. Food was worst of any international flight we've been on and we fly internationally several times a year. Very poor selection of movies and map was not working this flight."

Nadelen: "On time, efficient, friendly staff"

Voordelen: "Comfortable seats and attentive crew!"
Nadelen: "Old movies not up to date."

Nadelen: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"

Voordelen: "On time...and the staff was great"
Nadelen: "Seat cushions"

Voordelen: "Friendly service, good movies. Easy flight, arrived early."
Nadelen: "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."

Voordelen: "Friendly staff. Good food. Movie/tv options were excellent."
Nadelen: "Didn't like that I had to order vegetarian food option in advance. I would forget to do so before the flight. Despite that, I was still able to eat most of the meal since there was salad, bread and dessert which was filling enough."

Voordelen: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Nadelen: "The food was not so good. It looked like they were really trying to cut corners with very small portions."

Voordelen: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Nadelen: "Seats very narrow and tight."

Voordelen: "Everything was great"
Nadelen: "Nothing to mention"

Nadelen: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Nadelen: "No priority check boarding for business class in Compenhagen"

Voordelen: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Nadelen: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "In toilets there was no paper"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "The movies, the seats, the food,"
Nadelen: "The attitud of te attendant,"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Voordelen: "Everyone was friendly and helpful."
Nadelen: "Would have liked more options for Movies."

Voordelen: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Nadelen: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."

Nadelen: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Voordelen: "Nice crew"
Nadelen: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Voordelen: "The plane was new, great seats and staff"
Nadelen: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Voordelen: "I wish there were more snacks during flight."

Nadelen: "Not enough room to work on laptop."

Voordelen: "Lots of movie to chose from. Chicken Curry was tasty."
Nadelen: "The person in front of me put the seat back so far that I had almost no room to get up—then glared at me when I had to pull on the seat back to get out."

Voordelen: "Crew"
Nadelen: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."

Voordelen: "The biz class seat and bed"
Nadelen: "The olives in the salad."

Nadelen: "Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation."

Voordelen: "The airplane and individual tv screens were great, more choices of recent movies would be better. Cabin crew was nice and flight was smooth throughout. Even with a 2 hour delay the captain was able to make up 1 hour in our 10 our flight."
Nadelen: "Requested water and flight attendant infromed me to go to the back and get it myself. When I did go to the back, both were on their mobile phones. Would hope to have water go around more frequently instead of me having to go to the back and get it myself, especially on a long flight."

Voordelen: "Good leg room in economy class (window/isle seats), comfortable throughout the 11 hour flight."
Nadelen: "Meals were okay. I'm use to free food/snacks/drinks on international economy class flights, so was a bit surprised that only the two meals were included in the price of the ticket (one meal a complete meal, the second a mini meal)."

Voordelen: "Crew was very sweet."
Nadelen: "The entertainment was out of date so there were no on demand movies which is not okay for that long of a flight"

Voordelen: "Friendly staff. Efficient."
Nadelen: "Pay for wine and beer during intl. flight? Really?"